"SAP confuses customers with pricing" ?

Hello, I've been reading this article:
SAP confuses customers with pricing. A lot of SAP customers ask Gartner for help figuring out SAP's pricing and licensing, as SAP has unusual terms for billing data going into and out of systems. Gaughan also said that a big technology transition that was driving SAP revenue for the last few years -- moving existing customers from the old R/3 system to the newer Business Suite -- is almost done, which means SAP will have to be more aggressive with maintenance fees. He recommended locking in maintenance prices now.
Source: What Microsoft, Oracle, IBM, And SAP Don't Tell Customers
What do you think about this statement?

Transparent pricing has always been problem in enterprise software. Its not just the big players who do this, even some one selling screen capture software for the enterprise does this !.
Ofcourse, it does not make it right. The motto seems to be "get as much out of the customer as you can".

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Hi.......
Welcome to SAP Business One Forum.....
Unfortunately this is the wrong forum you posted here.
I would suggest you post it in SDK or System Administration Forum and definitely you get the solution and close this thread from here......
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"SAP confuses customers with pricing" ?

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