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Hi All
I have a question in my client about SAP inbox.
Can we direct a workitem to a custom folder in SAP inbox? We have a situation that the approver gets a workitem to his inbox for approvel. If the approver approves it then fine else if the approver rejects it the user should get same workitem regenerated after sometime. To differentiate the regenerated workitem they need that workitem to appear on the custom folder. Is it possible?
If yes, then how do i creat a custom folder and how i can forward the workitem to the custom folder?
If no, what is the way it is possible?
Is there any alternative like i can differentiate by the workitem text?....is yes how do i change the workitem text at runtime?
Suggesions please
Thanks
Shree

Shree,
Usually, if the Approved rejects a workitem he wants to convey a message to the person who created or any reason of rejection. By that, if the workitem is rejected and fixed the next time and sent again for approval.
The above process can be fulfilled by creating a custom method with the below code and use it at the Reject
outcome.
BEGIN_METHOD ENTERDESCIPTION CHANGING CONTAINER.
DATA:
      REJECTREASON TYPE TXW_NOTE-LINE OCCURS 0.
CALL FUNCTION 'TXW_TEXTNOTE_EDIT'
   EXPORTING
      EDIT_MODE       = 'X'
   TABLES
      T_TXWNOTE       = REJECTREASON.
SWC_SET_TABLE CONTAINER 'RejectReason' REJECTREASON.
END_METHOD.
After approver providing the description at the first time, you need to import into workflow and if you want to send the same workitem again to the same person. Add this as parameter to your workitem text.
For the first time the workitem text with the RejectReason parameter will be empty and nothing will be displayed. At the second time, the Reject Reason will be populated as entered by the approver earlier.
For sending the workitem multiple time, you must use loop statement.
Hope, this helps you and usually it is best way to track how many times it got rejected.
Coming about redirecting same workitem, may not be possible as it is from the same Task and even all other parameters may be the same.
Sudhir.

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