Attachment in portal not getting displayed in SAP Inbox

Question

Hi All.
While creating travel expense requests from Enterprise Portal, travelers create few attachments and then save the travel expense reports.
A workflow then gets triggered and these travel expense reports reach SAP Inboxes of the checkers [in the finance department].
The issue here is that these checkers do not have access to enterprise portal and they expect to see the attachments [that the traveler has created via the portal] via corresponding work items in their SAP Inboxes u2013 which currently is not happening!
I checked the trip transaction that got created [in the backend / in SAP] and found the u2018attachment listu2019 menu option in GOS being disabled [may be because there is not even one attachment that has come to the backend!]
What needs to be done so that the attachments can even be viewed from the backend / from SAP Inbox? Please suggest!
Br,
Hari

Answer 1

Hi,
  You may have to check with the stylesheet, Check if the iVIews are using portal stylesheets from portal theme. If you want to use WD style sheets, The parameter for the web dynpro to use special theme "sap.useWebDynproStyleSheet" should be "true" (configuration adapter->webdynpro->sap.com->tcwddispwda) in visual admin. If you want to set this option for particular iViews only, then from the WD iView properties, set 'Supply Portal stylesheet' property to 'No'.
Regards,
Harini S