SAPInst ECC6.0 - Error during phase "Create Java Users"

Question

Hello,
I am currently installing ECC6.0 IDES with windows server 2003 & MaxDB.
I am getting an error during the "Create Java Users" phase. The initial error stated that the user SAPJSF already existed. During retry a different error came up - that the user SAPJSF has no password.
Can anyone advise what I can do here to resolve this problem?
Regards,
Nicholas Wilson

Answer 1

Hello Again,
Just to provide some further information, this is the log which I received when the SAPInst first errored:
Jan 12, 2007 10:12:31... Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"
Jan 12, 2007 10:12:32... Info: Connected to backend system Z01 client 001 as user DDIC
Jan 12, 2007 10:12:32... Info: Called for user SAPJSF
Jan 12, 2007 10:12:39... Info: Formal password check successful
Jan 12, 2007 10:12:39... Info: Will create user SAPJSF
Jan 12, 2007 10:16:54... Warning: Error during creation of user SAPJSF. Will remove user again to ensure clean exit state
Jan 12, 2007 10:17:03... Error: Exception during execution of the operation
[EXCEPTION]
com.sap.security.tools.UserCheck$DetailException: User SAPJSF already exists
Diagnosis
You have tried to create an existing user using the copy function.
Procedure
Please edit the existing user or first delete the user and then use the
copy function. Or choose another user name, for example, by appending
part of the first name.
[System: Z01(001), Message: 01 224]
     at com.sap.security.tools.UserCheck.handleBapiRet2Table(UserCheck.java:1252)
     at com.sap.security.tools.UserCheck.createUser(UserCheck.java:1795)
     at com.sap.security.tools.UserCheck.main(UserCheck.java:289)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Jan 12, 2007 10:17:07... Info: Leaving with return code -2
Reserved 1610612736 (0x60000000) bytes before loading DLLs.
According to the log, the system believed the user SAPJSF to have already been created.
When I carried out a retry, I receive the following log:
Jan 12, 2007 10:23:45... Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"
Jan 12, 2007 10:23:45... Info: Connected to backend system Z01 client 001 as user DDIC
Jan 12, 2007 10:23:45... Info: Called for user SAPJSF
Jan 12, 2007 10:23:45... Info: User SAPJSF exists
Jan 12, 2007 10:23:45... Error: Exception during execution of the operation
[EXCEPTION]
com.sap.security.tools.UserCheck$UserLogonException: User account SAPJSF has no password (USER_HAS_NO_PASSWORD)
     at com.sap.security.tools.UserCheck.checkUser(UserCheck.java:833)
     at com.sap.security.tools.UserCheck.main(UserCheck.java:268)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Jan 12, 2007 10:23:45... Info: Leaving with return code 2
Reserved 1610612736 (0x60000000) bytes before loading DLLs.
In this log, it accepts that the user SAPJSF is already created, but errors because the user does not have a password.
Any suggestions greatly appreciated.
Regards,
Nicholas.