Saveable form: I can save it, others can't

I asked about this in an earlier topic but I haven't received an answer, so I hope that starting a fresh topic will help.
I'm using Acrobat XI Pro. I created a form, then created a copy with File > Save as Other > Reader Extended PDF > Enable More Tools. The purpose was to enable users to save filled-in forms.
I tested the extended form and it worked. Then I sent it to the person who needs to publish it. He tested it and got the message:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author of the original version of this document."
The document has been changed? Does sending it to its intended user count as changing it? That's all I did! What happened?
I tried to find an answer myself but had no luck. I found forum posts which said that if I save a copy of the file without extended features, then open the copy and save a copy of the copy with extended features, it will work. That may be true, but I have yet to figure out how to save a copy of a the file without extended features. One post said that just saving it would do the trick. It didn't. Another advised using "File > Save a copy." That didn't either.
What should I do?

It would be best if you worked with the non-enabled version of the document, as it existed before you Reader-enabled it, or after you "File > Save a Copy" the enabled version.
One way to do a quick check of the fonts is to open it in Acrobat and select: File > Properties > Fonts
where it will show a list of each font and indicate whether it is embedded (may show as Embedded Subset) or not.
Acrobat Pro include the Preflight functionality (Tools > Print Production > Preflight) which includes many ways to check the file for various things, such as syntax errors and unembedded fonts. For example, there's a check under PDF Analysis called "list text using non-embedded fonts", as well as "Report PDF Syntax Errors". I'm not saying that non-embedded fonts will necessarily cause this, but it seems to have been implicated in some cases.
There is a Preflight fixup that will attempt to embed non-embedded fonts if it can, but a better solution is to embed them when the PDF is generated. Exactly how you do that depends on how you're creating the PDF. I believe you said you used Word's native PDF generation feature. I don't use Word much and when I do I use Acrobat's PDF Maker or print to the PDF printer installed by Acrobat, but Word probably gives you control over embedding fonts when generating the PDF.

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Sandee Cohen wrote:
Phillip Jones said:
After the uproar from Users about Standard being little more than Apple's Print to PDF; there hasn't been a Standard version for Mac since version 6. So many people were use the features in Acrobat 5 to create Forms that could be filled out by Reader. when the bought 6 Standard they were ready to hang the CEO of Adobe in effigy. When 7 came out is was Pro only.
I'm confused.
The current version of Acrobat comes in Standard, Pro, and Extended Pro versions. Only the Pro version is on the Mac. But that doesn't mean that the Mac community wouldn't have wanted the Standard version of Acrobat.
The Standard version is hardly a mimic of Apple's Save to PDF. The most important features of Standard is to enable Rights in Reader as well as add comments, form fields. etc.
The only thing that Standard does do are the pre-press and production features of Pro.
However, given the difference in price ($450 vs. $300) there is ample reason for business on the Mac OS to buy Standard--if they could buy it.
I didn't say PC users.
I should have said Mac users. Because the Print system and sytem by which Mac users view anything is based on the PDF engine. The Mac sytem can do anything Standard Standrd could do. although in order to placate Adobe the pdf engine used is a version or two behind. If the Mac OS could do everything Acrobat could do there would be no reason for Adobe to provide Acrobat Or Reader for Mac.
And you basing your assumption of what Standard can do a PC. Standard on Mac is basically Mac's Print to PDF wrapped in an Adobe Package. It shad no ability to confer rights to reader (that didn't come to Acrobat Mac until Version 8) and was unable to to create forms. The current version of Acrobat PC comes as Standard, Pro, And extended. There never has and never will be an extended pro version for Mac (that adds the ability to create XML based forms) They don't have the interest. To adobe is little more than a Play toy. Because Windows has so much clout They can dictate what they want. Apple not so much. One advantage Mac does have is that Forms creator is built in. on PC its an adon (it free but an addon or was).
Now back in OS 9 days and Acrobat 5.x Acrobat for Mac and PC were equal. except to have the print press features Mac users had to pay an addition $200.00. (It exactly as you described in your last sentence - except Acrobat 5.x without the printpress and The Acrobat 5 without Print press was $299.00 and $499.00 with Print press.) I know I've used Acrobat since version 3.

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http://blog.practicalpdf.com/2013/08/introducing-the-practicalpdf-fix-form-utility/

Saveable form: I can save it, others can't

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