Scan file save format

I recently had to re-install HP director which I use with my HP7300 Printer for scanning etc. I have now found that when scanning a document the only format that the sftware will allow me to save the scan as is Tiff (or Tiff compressed) previously I was able to save in PDF format. How can I restore this????

Hi george1946,
Welcome to the HP Support Forums! I see you are unable to scan PDF files, you use to be able to now when you try the only option you are given is to save as a Tiff file. To better help you I need the following information:
1. What is t he Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. Did you recently upgrade your OS or have any updates go through?
I will watch for your reply, so we can begin troubleshooting.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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