Scrathey song or just skipping

Hi,
My son has a mini and it worked fine until I one can he turned it on and all he got was a explanation folder so we sent it away to apple because there was a folder icon with an explanation mark on it. When I got it back from apple all the song I uploaded on it seem to skip or are very scratchy. How can I fix I’ve restore and my firmware is 1.4 as it should be. Its my sons Christmas gift from last year and now he can't us it at all.
Please help, and thanks
Pucci821

I'm not sure I understand exactly what you want. Which view, exactly, are you trying to use? Almost certainly, you can do what you want...
In iTunes 11, I have the sidebar showing ('cos I prefer it), and :
although I have ringed Composers, this view of my Library is sorted by Song title.
And "group albums" by ...
title?
or artist?
If you can be more specific about your requirements, then perhaps we can give you better help.

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