Screen turns white when someone calls

My iPhone screen turns white occasionally when I turn the phone on--not a big deal becaus I just turn it off and on again using the power button BUT sometimes someone calls and the screen turns white! There is no possibility to answer because the screen goes white immediately and so I miss the call! To make matters worse I don't have caller ID and so I don't know whose call I missed.
Is this software or hardware? How to fix!!!

Apple said they would replace it--but it seems when they replace your phone you DON'T get a NEW one!! They use refurbished ones from the factory that have been rejected initially and then they get "refurbished" and pushed out. . .that kinda *****! I am almost tempted to keep the one I have and get caller ID so I can just figure out who called when the screen goes white and i can just call them back.

Similar Messages

  • 6th gen iPod Nano screen turns white when connected

    I just got my replacement Nano for the 1st gen Nano recall. I plug it in to sync and the screen is white. Sync finished and I unplug it. I remove the dock connector cable and the homescreen appears, but is almost in a mirror like state. The screen is in the correct orientation, but the letters are backwards and hitting the lets say radio app opens the music app scrolling down, scrolls up, etc. Sleep-wake fixes the issue. Plug it in again and does it again. Restore it. Doesn't fix it. Hard reset, doesn't fix it.
    Playing with it a bit, it seems to be an issue with the dock connector. I wiggle the cable and the screen turns white or goes to that mirror like state until I sleep/wake it. Unplug it, screen goes white/ to mirror like state until completely unplugged. In any case, if I touch the cable and wiggle it, the screen goes between white and mirror state.
    Will an Apple Store replace it or do I need to send it in since it was a replacement program?
    Thoughts?

    You have 90 days warranty on your replacement Nano, see if you can visit an Apple Store or get it serviced.

  • IPhone keeps returning to DFU Mode, Screen turns white then yellow when restoring

    I recently got a iPhone 3GS, I didnt jailbreak or anything. I was planning to restore and update to 6.1.3. After the restore it went directly to DFU Mode and wont exit. When I restored again, the screen turned white, when the itunes said preparing to restore,  the screen turned yellow and restore proccess wont continue. PLEASE HELP!!!!!!!

    I have the same problem. An iPhone 4S, 6 months old, stuck in DFU mode, black screen and iTunes can't restore (error 1600). Tried reloading iTunes, tried 3 different computers (Win 7, Vista, OSX) all report the same problem.
    This phone has never been jailbroken (don't need that in Oz because my carrier doesn't lock their phones). It still had the original iOS that it came with from Apple.
    Like migsiliciousI read lots of post about using jailbreak software to kick the phone out of restore mode without installing a custom OS, but I'm not going to try that as the phone is still under warranty. If there is no simple solution to the 1600 error, then I'm going to have to travel 40km to the nearest Apple Store and see what they can do.

  • Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring,so i open cimcas now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks

    Hello i have a unusual problem,anyway my iphone 4 wont turn on and when  someone calls they hear ringing,but my phone doesent ring.So i poen simcase and now ring off. Screen is just  black,because it's turned off..Please help me to solve this  problem..Thanks

    As far as trying to power up your device, make sure it has a good charge and then hold the button on the top of the phone and the home button on the faceplate together until the apple appears on the screen.

  • My screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.

    my screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.

    Restore the phone --> http://support.apple.com/kb/HT1808
    If this does not resolve the problem you have a hardware problem.

  • My iPhone 4S has a blank black screen but when someone calls me I can answer it, I just can't see anything

    My iPhone 4S has a blank black screen but when someone calls me I can answer it, I just can't see anything

    Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)

  • When i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

    when i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

    hiskebdb,
    If it happens when moving an object/text, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
    https://forums.adobe.com/message/6984777#6984777
    or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
    https://forums.adobe.com/message/7095368#7095368
    or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
    https://forums.adobe.com/thread/1696375

  • When I select view Apple ID the screen turns white

    I'm trying to change my credit card info in my phone so I go to iTunes and app settings and then select Apple ID and view Apple ID then the screen turns white and it stays like that. How can I fix this?

    Hey there Vicky,
    It sounds like your account info screen is not loading correctly on your iPhone 5s when you try to edit your billing. I would start by signing out of the iTunes & App Stores in your settings first. Then quit all the running apps on the device with this:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that and restart the phone, sign back into your account and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Updated my iphone with iOS7.0.3, still dont have the option to reject the call or reject the call with a message when someone call and the phone is in the lock screen?

    Updated my iphone with iOS7.0.3, still dont have the option to reject the call or reject the call with a message when someone call and the phone is in the lock screen? I was of the impression that this issue will be fixed with updates. Please see the screenshot.

    Hello Beardsell,
    This is when the phone is unlocked mode. My snapshot is when the phone is locked.
    Remember when you get a call when the phone is locked and you used to have slide to answer in iOS 6 and if you slide up you would have options to reject, reject with a message and reject with a reminder. We dont have that in iOS 7. iOS 7 *****,  I cannot get back to iOS6, apple needs to be user friendly. Screen shot 1 when the phone is locked, screenshot 2 when the phone is unlocked.

  • What happen to full screen photos when someone calls

    why cant I get full screen photos when someone calls on my 4s

    Apple made the change to a small picture with iOS 7.1.

  • How do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

    how do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

    look in settings:sounds and be sure you have a ring tone set, and both vibrate buttons are off.  Also be sure the volume slider id as far right as is comfortable.

  • How do I a turn on the sound so I can here when someone calls on FaceTime or Skype?

    For some reason my iPad has stopped making a sound when someone calls me on FaceTime or Skype.   Also, it used to make a sound when I closed the cover too but that has stopped as well.  I've checked the sounds section but don't see what I might have turned off.  Suggestions?

    Read another post and fixed my problem.   Thanks everyone but assistance is no longer needed.

  • My screen on the Mac turn white when i turn it on, and i left the Mac on for a Hole Day to see if the screen would be fixed.. But i don't ! What can i do to fix it ?

    My screen on the Mac turn white when i turn it on, and i left the Mac on for a Hole Day to see if the screen would be fixed.. But i don't ! What can i do to fix it ?

    Is that all the information available? Nothing else happens? Sound or icons or anything? Try starting up while holding CMD V down and take pictures of the screen and upload them here

  • TS1286 what do i do when i charge my ipod and it turns on then the screen turns white then cuts off ?

    what do i do when i charge my ipod and it turns on then the screen turns white then cuts off ?

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Screen turns off when making a call, wont go back on until I end call.

    How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options. HELP!

    The screen turns off during a call.  The light sensor senses that your face is near and turns it off to conserve battery life.  If you have to access the screen for a function i.e. to enter an extension number, the sensor once again senses the difference in light and turns the screen back on.
    That much you probably already knew; that was mostly for the benefit of others reading this thread.  If your screen is not turning back on, it's a software issue.  The quickest and most effective cure for software issues is the good ol' battery pull.  With your phone powered on, remove the battery then replace it a few seconds later.
    That should help.  Please post back with your results. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Maybe you are looking for

  • My hp c4599 printer will not connect to my wireless network

    My hp c4599 printer will not connect to my wireless network or show up on my computer during the installation even though it is usb connected. But it managed to create its own network where i can print wirelessly by selecting it sort of like bluetoot

  • How Can I View an AppleScript File that was Saved as "Run Only"?

    Hello. I would like to view the AppleScript of a file I downloaded. But when I show the package contents, find the script, and try to open it, I get a message saying that the file "main.scpt" could not be opened because it was saved as run-only. How

  • Write OBIEE report results in database table

    Hi everyone, I need to implement a process that executes an OBIEE report and writes the result rows to a database table. How can this be done? Thanks, Alex

  • Hello i have somehow lost the red yellow and green indicators are the top of safari

    Hello I have somehow lost the red,yellow & green indicators in the top right screen in safari and also have lost the "goole glass" search in the top right hand corner of safar.  Help?

  • Centre text in a JOptionBox

    Can any one tell me how to centre text in the box. The bit i want centred is the "Click on the OK to start".      JOptionPane.showMessageDialog(null,"The game has three rounds loosing a dice at the end of each round."+"\n"+