When i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

when i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

hiskebdb,
If it happens when moving an object/text, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
https://forums.adobe.com/message/6984777#6984777
or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
https://forums.adobe.com/message/7095368#7095368
or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
https://forums.adobe.com/thread/1696375

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Just got my ipod touch and the screen turned white what do i do?

Just got my ipod touch and the screen turned white what do i do?

Try a Restart and a Reset...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430

(06 Oct 14) updated firefox and Kaspersky, now have problems with Barclays site - firefox "not responding" and plugin error on trying to close. Help!

Updated Kaspersky to 15.0.0.463(a) - ( comes with "safe money" - now turned off).
Updated Firefox from (old) version to 32.0.3.
Barclays bank site loads properly, and allows access to accounts BUT when I try to look at a statement, Firefox "not responding" and a blank/ unresponsive page is displayed.
In order to acheive any movement I have to close firefox... this gives rise to windows wanting to send error data, and Firefox apologising for loosing the tab.
None of which allows me to do essential banking transactions.
It is this machine that has the problem - I can access without problems via work computer (using google Chrome)

My guess is that your statement is a PDF document, since banks and other companies often use that format for statements.
Firefox has various options for viewing PDFs, including a built-in PDF viewer (not as full featured as Adobe's), or the option to use a plugin such as Adobe Acrobat, or to launch the PDF in an external application. This article describes how to experiment with that setting: [[How to disable the built-in PDF viewer and use another viewer]].
On another subject, your plugin list has various plugins described as "Google Chrome Extension". I haven't seen that before. Could you review the list and see whether they really should be active in Firefox or can be deactivated?
Open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins.
For those that are not essential, I suggest changing them to "Never Activate". This might not take effect immediately in that window, but should disable them in new windows.

I accidentally restarted my i pod during an update and now the screen goes white what can i do to fix it ?

ipod stoped responding and the screen turns white blue and green

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When running an app the Firefox will sudenly go "not responding" and lock up

What more can I say? There is no pattern. I can be running the app successfully and suddenly it goes "pale" and at top says "not responding". A sign may come telling me that and asking if I want to 1) wait for it to work (it seldom does) or 2) close it down, which means I lose all of the programs on the tabs.
WHY DOES IT DO THAT AND HOW CAN IT BE STOPPED?

What more can I say? There is no pattern. I can be running the app successfully and suddenly it goes "pale" and at top says "not responding". A sign may come telling me that and asking if I want to 1) wait for it to work (it seldom does) or 2) close it down, which means I lose all of the programs on the tabs.
WHY DOES IT DO THAT AND HOW CAN IT BE STOPPED?

My ipod touch screen is broken and whenever i press the lock screen button, the screen is white, what can i do to fix this?

so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen and headphone jack yourself if you are up to it
iPod Touch Repair – iFixit

My ipod screen and home button no longer work . the ipod doesnt even have a scratch on it. but it does turn on .what can i do?

first my ipods home button stopped working so i just used accessibility now the screen wont work , has no scratches . it turns on and everything else works except the keyboard and other spots of the screen

Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says place the iPod in recovery mode
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201263 My iPod Touch shows the Apple logo but does not respond to holding the home and lock buttons or being plugged in. iTunes does not recognize it either

I plugged my iPod into my computer to retore it and proceeded to do so as told. The only thing that happened after that was that the Apple logo keeps showing up and nothing else. My computer/iTunes no longer recognizes my iPod either.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I keep getting the message ''Mozilla Firefox is not responding" and the system then freezes. What should I do to correct this ? Thanks.

This freezes everything including my e-mail, or slows it down
greatly. I also get this message with Internet Explorer. I have
Verizon FIOS as my Internet connection.

I just posted a similar problem below. You pointed me to the problem - thanks. My 'wrong browser version' was being caused by an old version number being left in the 'general.useragent.override' field. It would seem that this old version number would be deleted upon an upgrade, but the old version number is simply left in there. I changed the field from:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.18
to:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.20) Gecko/20081217

I keep getting license this software, when I open illustrator or photoshop. i am already a member of creative cloud.

I keep getting license this software, when I open illustrator or photoshop. i am already a member of creative cloud.
ITs then taking me to accounts page where all my information is correct.

Well thank u Psibertech, but unfortunately the link is not helping... i'm not getting any Unkown server error - ( having already tried it, i would avoid using the chat since it can be really slow and can become a time consuming headache...)
My "problem" is it just connects to different servers each time i launch a program and it's a bit annoying, sometime requesting to type in my adobeid.
Sometimes also it gives me that licence contract or the trial window (i couldn't replicate the full problem this time, probably cuz i was logged in, but i don't see why i should always be logged in when i use adobe programs not to be bugged by licence problems...)
also i will add that desktop creative cloud application is not really functioning well, for some reason it doesn't keep up with the updates...

Please Help, My Finder not Responding and can not open after upgrade OS X Maverick!!!

Hello guy,
I ask this for help, yesterday i upgrade the OS X Maverick, after finish all the the installation,
now my finder not responding even i try to relaunch many times, or can say that can't open Finder right now.
So what can i do? can anyone tell me here?

If that doesn't fix it try starting in Safe Mode and see if the problem still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Don’t just “hide” them by checkmark.

When I open illustrator closes automatically helplessly. CC's illustrator and I have Windows 8. Thanks

when I open illustrator closes automatically helplessly. CC's illustrator and I have Windows 8. Thanks

charmi,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I paid second month for "Creative Cloud for education" already. Why require key when I open illustrator?

I paid second month for "Creative Cloud for education" already.
Why require key when I open illustrator?
p.s. Login account was correctly.

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

When I click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system" and I've tried to shut down and restart my computer but it keeps

when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ?

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ? I am overly frustrated. Please help. Not exactly sure which operating system I have. It is a dell laptop with xp.
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72

Well I was able to successfully revert back to iTunes8. Here's my steps:
1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
4. I then rebooted my PC
5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
It took some time but iTunes is now back up and running. And I have all my playlists, etc. I haven't tried to sync anything yet. I'm just thrilled to have my iTunes back!

When i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

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