Sending mail with mail client failure problem

My installation config :
Solaris 10
Sun Java(tm) System Messaging Server 7.3-11.01 64bit (built Sep 1 2009)
single host installation
since past few days , I encounter a new problem with SJMS after finish installation . When using mail client Thunderbird 2.0.0.23 , sending mail message to outside email providers / non-local (e.g correctly typed yahoo/gmail) domain always failed whenever I use from outside networks/Internet ( smtp setting in mail client require username and password authentication ) . however,users between the same local domain is OK .
The thunderbird always prompt :
" The mail server responded: Recipient address rejected: User unknown. Please check the message recipients and try again "
The problem does not occured when I was using inside LAN and connected locally with the server host .
but, I am able and succesful to telnet to port 25 using command via outside the network, indicating the port and server not being blocked by firewall :
telnet smtp.abcxyz.com 25
220 ***************************************
any help is welcome.
Thanks

I would be good to have the full output from the "imsimta version" command. That gives OS information too, which may not be pertinent to this specific problem, but it is better to give all the info than for us to wish we had it.
Also, what is the full, exact error message you get when you try this with telnet to port 25 and it fails? It may be significant to see the exact text because it could be coming from some intermediate device rather than the Messaging Server itself.
If you are getting connected to the Messaging Server's MTA, you should find some indication of this in the mail.log_current file. If not, I would say to make sure the "logging" keyword is on the "defaults" channel and add LOG_CONNECTION=3 LOG_PROCESS=1 LOG_USERNAME=1 to option.dat and do imsimta cnbuild; and imsimta restart dispatcher. Then repeat the test. If you still get nothing in mail.log_current about that test, then I would conclude the connection is not getting to the Messaging Server's MTA but rather the failure is coming from a firewall or some other intermediate device.
If your mail client authenticates to the MTA when trying to send mail from outside your network, this should result in the message submission being switched to the tcp_auth channel instead of tcp_local and that should allow the message to go thru. If the connect is making it to the MTA and being rejected there, it will be interesting to see which channel is involved. The mail.log_current records should show that.

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