Sending one Customer Statement to 4 Sales Rep Email ID

Hi All,
i need to send one customer statement to 4 sales rep Email ID. these sales rep are assigned to different sales area. please give me your possible solutions.
thanks in advance

I am not sure of what you mean by Customer statement.
What I can think of is that we can set up a background job for that T.Code and give the email ids in the spool recepient of the job. Once the job is complete emails would be sent.
Hope this helps.

Similar Messages

How to send multiple customer statements by email using RFKORD11 program.

Hi All,
How to send multiple customer statements by email using RFKORD11 program. Is it possible?
As of now we copied the stanadard program and sending the customer statements by email, one by one.
if i execute the z program it will show the customer statement and send mail option.
if i click send mail it will send that customer statement to the corresponding customer.
then again i need to click back, it will show next customer statement and click on send mail.
Pl guide me, if any one worked on this program.
thanks in advance.
Regards,
Mahesh

Try execute the program in the background to see if that helps.

How to send multiple customer statements by email using RFKORD11

Hi All,
How to send multiple customer statements by email using RFKORD11 program.
As of now we copied the stanadard program and sending the customer statements by email, one by one.
if i execute the z program it will show the customer statement and send mail option.
if i click send mail it will send that customer statement to the corresponding customer.
then again i need to click back, it will show next customer statement and click on send mail.
Pl guide me, if any one worked on this program.
Regards,
Mahesh

Hi .
You first need to copy that program to Z and make the changes in it. Can you convert sapscript to smartform?
then you can write a logic to send mail in the loop.
to send the pdf file
https://www.sdn.sap.com/irj/scn/wiki?path=/display/snippets/mailsendthroughoutputcontrols
Regards,
Madhuri
Edited by: madhuri sonawane on Jun 10, 2009 4:20 PM

New FiOS Internet Customer Lied to By Sales Rep - EXTREMELY UNHAPPY

I had FIOS Internet installed in my new apt about a month ago. Before moving, I conducted my due diligence among the providers in my area. In order to sell me on the product, I had a couple chats with Sales Reps, which was documented on some type of call log. Anyways - on the last call I had, the Sales Rep convinced me to order FIOS Internet over the phone. She assured me that she would be able to match the price as reflected and promoted online. I wanted the 25/25 Internet service which was 49.99 for the first 12 months, and 69.99 for following 12 months. The Sales Rep then sent me the confirmation e-mail displaying the price. I immedaitely notified the Sales Rep that the discount offer was not reflected, but she assured me that it would show up on my bill. She even went so far as to get a manager on the line to confirm that. The reason the Sales Rep said it wasnt reflected was due to a glitch/outage they were experiencing. Allegedly - the outage would not allow the proper discounts and credits to appear on their screen, but again she assure me that this would not be the case when I received my bill. On that condition (receiving a proper bill with the appropriate quoted price) I approved of the deal.
A month later, I received a bill THAT DID NOT REFLECT WHAT WAS PROMISED. After waiting for Verizon to amend the bill, to no avail, I decided to call Customer Service. That was an absolute waste of my time - an hour and change to hear the same story (not to mention the first Customer Service Rep deliberately hanging up on me after about 30 min). That what the Sales Rep said was not true - Sales Rep's cant match the online prices. [As an aside - why on Earth can't Sales Rep's for Verizon match the price that Verizon offers? That is very weird to me. You all work for the same company.].
Why cant Verizon match what was offered/promoted - and what is currently being promoted at the moment on the web?
To support my claim with facts - why would I agree to a $74.99+ price quote (that of 'no annual contract') for a 24 mo contract - when the 24 mo. contract obviously has a discounted price. Furthermore, in my due diligence and research, why would I agree to take a higher price when the quote online for the same service is far lower? All this implies is that in fact the Sales Rep did assure me that she could "match" the price promoted - there is no logical reason for me to accept anything else.
I need this to be resolved or I will soon cancel this service and move over to TWC. What this really amounts to is misrepresentation by the Sales Rep, and an unreliable Customer Service.

Hi mesalaza,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Send Correspondence Customer Statement Via Email

Hi SAP Gurus,
Currently, I already succeed with user exit EXIT_RFKORIEX_001 to send customer statement (F.27) via email. The program can attached PDF Files in the email that sent by SAP.
However, the email that sent is blank without body text. Does anyone know how to put text in the email body text, e.g "please find attached customer statement" ..
Thanks
Hertoto

Hi SAP Gurus,
Currently, I already succeed with user exit EXIT_RFKORIEX_001 to send customer statement (F.27) via email. The program can attached PDF Files in the email that sent by SAP.
However, the email that sent is blank without body text. Does anyone know how to put text in the email body text, e.g "please find attached customer statement" ..
Thanks
Hertoto

Sending AR Customer Statements & Invoices by Email

We currently upgrading to R12 and have a requirement to find out if its possible to email customer Statements and invoices via email. We need the email to work for batch printing and individual printing. Is there any option avaliable in R12 that can be used to enable this functionality? Any suggestion are welcome and are appreciated.
Thanks in advance.

Thanks a lot Gareth.
So will have to do some customizations. We were wondering if we can do it without making any code changes, seems not.
This certainly is a good solution and it will give us the functionality even though we have to added some code changes I think its better then buying third party extensions. I also went through your blog and you have some very good technical information on Oracle Apps. Thank you for doing this good work.

Customer Statement send by email

Hi,
I have a problem in sending multiple customer statement seperatly to each customer by email .Here i can able to send email to all the customers but the attachment contains all the customer statements.but i want to send the particular statement to a particular customer as per the email id.so how to solve this pls help me to solve it.
Thanks,
Rajendra.

Hi Rajendra,
Did ur query got solved, i have similar query with me.. I need to send sms and email after delivery for ship to party for multiple recipents individually. the particular details has to go to the paritcular company not to others. Please do reply.... if possible give me ur contact number and email id for further clarifications.
thanks and regards.
Abdur Rafique

Customer statement email.

Hi All,
I have requirement need to send customer statement as email. I am running it from f.27 and attached correspondense.
I would like send an email of customer statement. Any user exit to do the same? Can any one did the same please let me know?
its very urgent.. reward points for right solution..
thx

I am trying to run a transaction f.27 (customer statement) to be able to run a customer statement run that can be emailed to the customer (email address in the customer master).
I used the same step as above - BTE - 2310 and attached this to the new funtional module
The steps I have followed allready are
1. Copied a fucntional module
2. Assigned the functional module
3. Got abap programmer to activate sap connect.
It partially worked as it gave me the output on my screen which was a statement log and this was able to be emailed to the email address in the customer master.
Do you think it is due to the report not functioning properly in the first place as it is only showing the log when I run the report itself?
Many thanks for your help on this.
Sanjay

Regarding Two Account Receivable for One customer

Hi all,
Can I set up two A/R receivable for one customer .For example :
Equipment sales - A/R----
Part sales -
A/R
However,A/R receivable can be set only at business partner level.
Is there any work around .Please suggest me
bishal

HI,
Suda is correct, that it is not possible.
Even if it's possible that a system can split a Sales transaction to multiple receivable accounts, how upon payment? With an accumulated-multiple receivable on one customer's account, the customer will not tell us that this much go to this A/R account and this much go to another A/R Account.
In order to address the multiple A/R requirement of your accountant, try to study the following options
OPTION #1
I would suggest that you create multiple Customer Records in order to provide the multiple A/R Account .
Implement a coding standard on the Customers with multiple A/R Accounts, such as
C10023 - Customer with A/R Equipment
C20023 - Customer with A/R Parts
Since there will be issue on Payment for this option, create a UDF in the Incoming Payment module and assign an FMS with a query displaying the amount due for A/R Equipment and A/R Parts so that payment can be manually splitted between Customer Accounts.
OPTION #2
Maintain the standard of SAP Business One, and focus on the reporting part of the Balance Sheet. You can create your own Balance Sheet report in order to futher split the A/R into 2 or several A/Rs depending on the transactions posted to A/R Invoices.
Hope this help.
Laurence Resubal
Edited by: Laurence Resubal on Jun 19, 2008 10:46 AM

Signle task send to mutiple sales rep by e-mail

Guru,
I am creating single task and I want to send same task to multiple sales rep by e-mail. I created distibution list and also task, after that I sent e-mail to all sales rep. What happen is only person responsible recived e-mail in the calendar no one else recived task in the mail also not even mail.
What is the reason for this thing happen? Is there any way I can send task to multiple sales rep/employee ?
Thanks.

Hi
In our system we are sending the same invoice by e-mail to two partners. In the customer master we have maintained one e-mail adress on the adress screen and we have maintained another e-mail adress in a contact person. The contact person is assigned to partner role Z0.
In the access sequence for the invoice print we have the same key combination twice, the first one without the exclusive flag. This means we can create master data for the same customer twice using partner role RE and Z0 and the invoice is then send to the two adresses.
/Torben

Multiple customer statement in one spool file

Hi Experts,
I am using f.27 to create a monthly customer statement. I would like to process all the customer in one time, which is able to create an spool request, but my requirement is to generate different pdf files from one spool file.
Please help me
Regards,
Shoeb Kanpurwala

Hello Friends,
Looking for the same requirement, any update regarding to generate different spool for different vendors.. in F.27.
As i need to send mail for different vendors separately.
Regards
vijay

How to get Sales rep information for each customer

Hi
For each record in ra_customers, I want to find associated Sales rep for each customer.
Can some one please tell me what table stores this information?
Thanks
Aali

Try
SELECT rc.customer_name, rc.customer_number, jrs.NAME
FROM jtf_rs_salesreps jrs, ra_customers rc
WHERE rc.primary_salesrep_id = jrs.salesrep_idHope this helps,
Sandeep Gandhi

Terrible Customer Service/Sales Reps

I was always under the impression that Verizon had top notch sales reps and customer service. Oh how I was mistaken!
I was recently called by my parents asking me to look at their Verizon bill because it was over $200 a month. Well when I took a look at it I saw that they were sold a 75 MB internet plan and 300+ channel TV plan, along with a (suprisingly!) reasonable phone plan. 75 MB for one laptop can only handle 54 Mbps (Wireless G)! I am a developer with a laptop that can handle 105 Mbps (Wireless N) and I only have the 15 MB plan. Also 300+ channels for someone who only asked for HGTV and Investigation Discovery, really? Because those channels are on your 225 channel plan. I lowered their Ineternet speeds to 15 MB, like my own, and lowered the channels down to 225, again like my own. That saved them a whopping $40. $40, really! The only difference between their plan and mine is that they have home phone and that they have a two year contract and I signed up with a no contract plan. So you're telling me that it costs $80 more a month to have a two year contract and home phone service. I couldn't believe it so I called customer service. When I call the customer service reps. they all tell me that there is nothing that they can do and to call the disconnect department because they can work with me more. So I call the disconnect department expressing my displeasure and letting them know that they are about to lose two customers they ask for the account number and about two minutes later I am told that my parents service has been disconnect and what is my account number. Ha! Some help they are. A great way to treat a customer that has been loyal to you for over five years and got me to sign up with you.
So if that is the game you want to play, fine. I'll be more than happy to take my parents business and my business over to Comcast at the end of the billing cycle. My parents can barely afford to pay their medication. I'll be glad to switch them and myself over to Comcast. They may not let you cancel, but at least they do their damndest to work with you to keep you business—not just tell you that there is nothing they can do and that they cannot creidt your account for the unscruplous practices from sales reps (even though years prior you were able to credit their account for the bullcrap Internet Essentials package that a sales rep. sold them even though they had their own anti-virus software, which is much better than the crap that you offer, for onlu $20 a month).
Buyers be ware, Verizon is only out to get your business—

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

HT5527 Why is it that when I bought my first generation iPad in October of 2010 the Apple sales rep at the Orange County California store suggested that I pay $99 for Mobile Me "coverage" and told me it was a "one time charge".

Why is it when I bought my first generation iPad in October 2010 the sales rep at the Orange County California South Coast Plaza store suggested that I buy Mobile Me service for $99 which he assured me was a one time charge and now, of course, Mobile Me has been discontinued and I've been "forced" to move to the Cloud and I'm being provided with another year of what Apple calls complimentary service with the clear indication that in a year I'm going to be asked to pay again for something I paid a one time charge for two years ago?

Mobile Me was the successor to .Mac (dot mac) which was "free" to all users but for a limited time. It included a free email address @mac.com and an amount of what we would now call "cloud" storage that went by the name of iDisk. iDisk worked great but with only dialup service for me it was barely useful.
So I didn't think much of dot-mac but lots of people thought it was worth paying for, so they did. Apple wanted to make it even more useful and integrate it with their portable devices which we all know as iPads and iPhones, and assembled a team to make it all work. This was to be called Mobile Me.
They failed miserably. Lots of people including me looked at the final product and said "huh?" Unfortunately for the Mobile Me engineers, one of those people was Steve Jobs. He first humiliated them quite publicly, then disbanded the team, including firing at least one senior manager who shall remain nameless.
This was the rocky beginning of what is now called iCloud, which is the "free" service I should have explained. iCloud includes an email address @me.com, and the 5 GB of "storage" which aggregates things like iWork documents, your email, calendars, Photostream, and iPhone backups.
You can buy more storage if you need more than 5 GB, but if you have more than that it's still free through September 2013.
What happens if you have more than 5 GB stored on iCloud and on September 2013 you don't pay? I'm not sure, but you have a year to think about it.

Customer statement report (one page per customer) PLD

Hi All,
One of my client want to print the 5 to 6 customer aging report at a time on the pre-printed paper i had done all the work, But they want the page no for each and every customer should start from 1 and they want the current and 0-30,30-60, 60+ to be printed on the last page of the each and every customer statement.
Regards,
Srinivasarao

Hi Srinivasarao,
I am afraid to meet this need you need create your own report through reporting tool such as Crystal Report.
Thanks,
Gordon

Sending one Customer Statement to 4 Sales Rep Email ID

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