Serious problem with document check-in -- error (timeout) on some lessons

I am getting a timeout error when trying to check in some checked out lessons.
If i force clear the check-out flag, I lose the work done (in fact the entire lesson).
This started after a database server glitch (since fixed).
The Designer is remote to the server and new files check out and in with no problem, but about 8 lessons are stuck in check out mode.
Are there any tools available to recover this problem, or some process to protect the work done and perhaps re-load it to the server ?
Many thanks.

If you have not already done so, please open a support ticket as soon as possible: http://support.oracle.com/
Best regards,
Marc

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    com.apple.driver.AppleIntelHDGraphics          6.3.6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.0.46
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleIntelSNBGraphicsFB          6.3.6
    com.apple.driver.AppleUSBTCButtons          201.6
    com.apple.driver.AppleUSBTCKeyboard          201.6
    com.apple.driver.AppleIRController          303.8
    com.apple.iokit.SCSITaskUserClient          2.6.8
    com.apple.iokit.IOAHCIBlockStorage          1.6.4
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleFWOHCI          4.7.3
    com.apple.driver.AirPort.Brcm4331          433.11.5
    com.apple.driver.AppleSDXC          1.0.3
    com.apple.iokit.AppleBCM5701Ethernet          3.0.5b8
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleUSBHub          4.2.4
    com.apple.driver.AppleSmartBatteryManager          160.0.0
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleAHCIPort          2.1.7
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleUSBEHCI          4.2.4
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.12
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.nke.ppp          1.5
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.DspFuncLib          2.0.5f13
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.0.3
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.0.5f13
    com.apple.iokit.IOHDAFamily          2.0.5f13
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.1
    com.apple.iokit.IONDRVSupport          2.2
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.iokit.IOGraphicsFamily          2.2
    com.apple.driver.AppleThunderboltDPOutAdapter          1.3.2
    com.apple.driver.AppleThunderboltDPInAdapter          1.3.2
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.3.2
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.1.6
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.driver.AppleUSBMultitouch          207.7
    com.apple.iokit.IOUSBHIDDriver          4.2.0
    com.apple.driver.AppleUSBMergeNub          4.2.4
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
    com.apple.driver.AppleThunderboltNHI          1.2.6
    com.apple.iokit.IOThunderboltFamily          1.4.9
    com.apple.iokit.IOFireWireFamily          4.2.6
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOUSBFamily          4.2.4
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.3.0
    Model: MacBookPro8,1, BootROM MBP81.0047.B0E, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f96
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 7
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

    t33n-iv wrote:
    i am facing problem only when i have internet working on this device. no other user using this device and snow leopard are facing same problem. just because of freezing i have to use stupid windows on my new macbook pro!
    ur reply was helpful, but how should i rectify this problem?
    Have you looked at the manufacturer's website to see if there is an updated driver for it?
    If that doesn't work, I do not know which of the KP troubleshooting steps might resolve the issue. In your place, I would try each one.

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