Server crashes running CFMX7 and IIS

The sequence of events is that the server runs fine....for a
short while, then either CF services or all the Web services become
unavailalbe. Sometimes the whole machine goes down, and must be
rebooted. Sometimes if the machine does not go down, restarting CF
services or the Web services IIS solves the issue and the site
becomes available againl.
There are no server logs pointing to any hardware or Windows
operating system system problems. Running Windows 2003 Server and
IIS 6 with CFMX7.
Sometimes when the server goes down, I get a Jrun connection
error. But I really think that the server is just getting
overloaded with these erroneous 404 errors that are showing up
every couple of minutes/seconds in the application log.
These are 404 errors for pages that have been off the Website
for years, in some cases. It feels like a Web crawler is going
through the site looking for old erroneous pages and not finding
them.
I have built a completely new server, and now have twice the
hard-drive space and twice the RAM, but it is beginning to crash
just like the previous server. And the application log is filling
up, just like the prevous server.
We have re-assigned IP addresses, so this new server now has
the same IP address that the old one had, and even though it has a
new name, all references to the old name are being forwarded to the
new server....So our problem has followed us to the new machine.
Iiiiiiiieeeeeee. I am in the twlight zone, and can't get out.
Does anyone have any idea how I can tell where these 404 errors
might be coming from? How do I get a referrer on a log file error?
Or any other ideas at all. I am at my wits end, and if I
don't solve this problem am in serious trouble here. WCW

Willow315 wrote:
> The sequence of events is that the server runs
fine....for a short while, then
> either CF services or all the Web services become
unavailalbe. Sometimes the
> whole machine goes down, and must be rebooted.
Goes down? Do you mean 100% CPU and unresponsive or do you
mean it
completely locks up and doesn't even answer pings anymore?
> Sometimes when the server goes down, I get a Jrun
connection error. But I
> really think that the server is just getting overloaded
with these erroneous
> 404 errors that are showing up every couple of
minutes/seconds in the
> application log.
What is the first error you see in your *-out.log? Is JRun
maximizing
the allocated RAM when it goes down?
> Iiiiiiiieeeeeee. I am in the twlight zone, and can't get
out. Does anyone have
> any idea how I can tell where these 404 errors might be
coming from? How do I
> get a referrer on a log file error?
In your IIS logging settings, enable referrer logging. And
you might
check if there is a "Check that file exists" checkbox in IIS
where you
mapped the .cfm extension to CF.
Jochem
Jochem van Dieten
Adobe Community Expert for ColdFusion

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       dvinciSpanish : 0 : 0 : Unlimited : 0 : 0
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    at coldfusion.license.g.run(Unknown Source)
    "Thread-1" prio=1 tid=10 TIMED_WAITING
    at java.lang.Thread.sleep(Native Method)
    at com.adobe.coldfusion.bootstrap.ConsoleLogRotationHandler$1.run(ConsoleLogRotationHandler. java:57)
    at java.lang.Thread.run(Thread.java:744)
    "DefaultQuartzScheduler_Worker-3" prio=5 tid=40 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:552)
    "obj-skimmer-web_prod" prio=5 tid=1025 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at coldfusion.server.j2ee.pool.PoolSkimmerThread.run(PoolSkimmerThread.java:47)
    at java.lang.Thread.run(Thread.java:744)
    "ajp-bio-8012-Acceptor-0" prio=5 tid=77 RUNNABLE
    at java.net.DualStackPlainSocketImpl.accept0(Native Method)
    at java.net.DualStackPlainSocketImpl.socketAccept(DualStackPlainSocketImpl.java:131)
    at java.net.AbstractPlainSocketImpl.accept(AbstractPlainSocketImpl.java:398)
    at java.net.PlainSocketImpl.accept(PlainSocketImpl.java:198)
    at java.net.ServerSocket.implAccept(ServerSocket.java:530)
    at java.net.ServerSocket.accept(ServerSocket.java:498)
    at org.apache.tomcat.util.net.DefaultServerSocketFactory.acceptSocket(DefaultServerSocketFac tory.java:60)
    at org.apache.tomcat.util.net.JIoEndpoint$Acceptor.run(JIoEndpoint.java:207)
    at java.lang.Thread.run(Thread.java:744)
    "DefaultQuartzScheduler_Worker-2" prio=5 tid=39 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:552)
    "MulticastListener" prio=5 tid=57 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "Thread-375" prio=5 tid=944 RUNNABLE
    at sun.print.Win32PrintServiceLookup.notifyPrinterChange(Native Method)
    at sun.print.Win32PrintServiceLookup.access$100(Win32PrintServiceLookup.java:50)
    at sun.print.Win32PrintServiceLookup$PrinterChangeListener.run(Win32PrintServiceLookup.java: 323)
    "Timer-3" prio=5 tid=49 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at java.util.TimerThread.mainLoop(Timer.java:552)
    at java.util.TimerThread.run(Timer.java:505)
    "ajp-bio-8012-exec-305" prio=5 tid=1357 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "DefaultQuartzScheduler_Worker-4" prio=5 tid=41 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:552)
    "ajp-bio-8012-exec-319" prio=5 tid=1379 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "DestroyJavaVM" prio=5 tid=89 RUNNABLE
    "ajp-bio-8012-exec-331" prio=5 tid=1438 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "obj-skimmer-dvinciORACLE" prio=5 tid=1019 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at coldfusion.server.j2ee.pool.PoolSkimmerThread.run(PoolSkimmerThread.java:47)
    at java.lang.Thread.run(Thread.java:744)
    "obj-skimmer-nVision" prio=5 tid=28 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at coldfusion.server.j2ee.pool.PoolSkimmerThread.run(PoolSkimmerThread.java:47)
    at java.lang.Thread.run(Thread.java:744)
    "ServerThread" prio=5 tid=67 RUNNABLE
    at java.net.DualStackPlainSocketImpl.waitForNewConnection(Native Method)
    at java.net.DualStackPlainSocketImpl.socketAccept(DualStackPlainSocketImpl.java:135)
    at java.net.AbstractPlainSocketImpl.accept(AbstractPlainSocketImpl.java:398)
    at java.net.PlainSocketImpl.accept(PlainSocketImpl.java:198)
    at java.net.ServerSocket.implAccept(ServerSocket.java:530)
    at java.net.ServerSocket.accept(ServerSocket.java:498)
    at com.jnbridge.jnbcore.server.b.b.if(Unknown Source)
    at com.jnbridge.jnbcore.JNBMain$a.run(Unknown Source)
    "Thread-26" prio=5 tid=66 WAITING
    at java.lang.Object.wait(Native Method)
    at java.lang.Object.wait(Object.java:503)
    at coldfusion.util.SimpleThreadPool.getAssignment(SimpleThreadPool.java:113)
    at coldfusion.util.SimpleWorkerThread.run(SimpleThreadPool.java:211)
    "obj-skimmer-legislation" prio=5 tid=1023 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at coldfusion.server.j2ee.pool.PoolSkimmerThread.run(PoolSkimmerThread.java:47)
    at java.lang.Thread.run(Thread.java:744)
    "ajp-bio-8012-exec-299" prio=5 tid=1349 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "scheduler-0" prio=5 tid=21 RUNNABLE
    at java.lang.Thread.getStackTrace(Thread.java:1588)
    at coldfusion.monitor.stack.J5StackTrace.getAllStackTraces(J5StackTrace.java:39)
    at coldfusion.monitor.active.Snapshot.getJavaStackTrace(Snapshot.java:606)
    at coldfusion.monitor.active.Snapshot.getSnapshotData(Snapshot.java:165)
    at coldfusion.monitor.active.Snapshot.dumpSnapshot(Snapshot.java:595)
    at coldfusion.monitor.alert.Alert.dumpSnapshot(Alert.java:599)
    at coldfusion.monitor.alert.SlowServerAlert$SlowServerAlertTask.run(SlowServerAlert.java:166 )
    at coldfusion.monitor.MonitoringServiceImpl$RunnableWrapper.run(MonitoringServiceImpl.java:1 570)
    at coldfusion.scheduling.ThreadPool.run(ThreadPool.java:211)
    at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:71)
    "MulticastListener" prio=5 tid=54 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "Attach Listener" prio=5 tid=5 RUNNABLE
    "ajp-bio-8012-exec-326" prio=5 tid=1432 RUNNABLE
    at java.net.SocketInputStream.socketRead0(Native Method)
    at java.net.SocketInputStream.read(SocketInputStream.java:152)
    at java.net.SocketInputStream.read(SocketInputStream.java:122)
    at org.apache.coyote.ajp.AjpProcessor.read(AjpProcessor.java:319)
    at org.apache.coyote.ajp.AjpProcessor.readMessage(AjpProcessor.java:445)
    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:132)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.jav a:539)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:298)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "ajp-bio-8012-exec-332" prio=5 tid=1441 WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.park(LockSupport.java:186)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueue dSynchronizer.java:2043)
    at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
    at org.apache.tomcat.util.threads.TaskQueue.take(TaskQueue.java:104)
    at org.apache.tomcat.util.threads.TaskQueue.take(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "MulticastListener" prio=5 tid=59 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "MulticastListener" prio=5 tid=52 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "obj-skimmer-dev_DNADay" prio=5 tid=1013 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at coldfusion.server.j2ee.pool.PoolSkimmerThread.run(PoolSkimmerThread.java:47)
    at java.lang.Thread.run(Thread.java:744)
    "AWT-Windows" prio=6 tid=202 RUNNABLE
    at sun.awt.windows.WToolkit.eventLoop(Native Method)
    at sun.awt.windows.WToolkit.run(WToolkit.java:299)
    at java.lang.Thread.run(Thread.java:744)
    "MulticastListener" prio=5 tid=60 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "ajp-bio-8012-exec-339" prio=5 tid=1479 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "Finalizer" prio=8 tid=3 WAITING
    at java.lang.Object.wait(Native Method)
    at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:135)
    at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:151)
    at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java:189)
    "worker #0" prio=5 tid=68 WAITING
    at java.lang.Object.wait(Native Method)
    at java.lang.Object.wait(Object.java:503)
    at com.jnbridge.jnbcore.server.b.c.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:744)
    "DefaultQuartzScheduler_Worker-6" prio=5 tid=43 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:552)
    "MulticastListener" prio=5 tid=50 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "MulticastListener" prio=5 tid=53 RUNNABLE
    at java.net.TwoStacksPlainDatagramSocketImpl.receive0(Native Method)
    at java.net.TwoStacksPlainDatagramSocketImpl.receive(TwoStacksPlainDatagramSocketImpl.java:1 14)
    at java.net.DatagramSocket.receive(DatagramSocket.java:786)
    at coldfusion.license.g.run(Unknown Source)
    "Timer-1" prio=5 tid=15 WAITING
    at java.lang.Object.wait(Native Method)
    at java.lang.Object.wait(Object.java:503)
    at java.util.TimerThread.mainLoop(Timer.java:526)
    at java.util.TimerThread.run(Timer.java:505)
    "ajp-bio-8012-exec-344" prio=5 tid=1487 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "scheduler-3" prio=5 tid=795 TIMED_WAITING
    at java.lang.Object.wait(Native Method)
    at coldfusion.scheduling.Scheduler.createRunnable(Scheduler.java:132)
    at coldfusion.scheduling.ThreadPool.createRunnable(ThreadPool.java:138)
    at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:68)
    "customcache.data" prio=5 tid=101 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoo lExecutor.java:1090)
    at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoo lExecutor.java:807)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "ajp-bio-8012-exec-348" prio=5 tid=1494 TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Abstract QueuedSynchronizer.java:2082)
    at java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:86)
    at org.apache.tomcat.util.threads.TaskQueue.poll(TaskQueue.java:32)
    at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1068)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
    "Thread-25" prio=5 tid=65 WAITING
    at java.lang.Object.wait(Native Method)
    at java.lang.Object.wait(Object.java:503)
    at coldfusion.util.SimpleThreadPool.getAssignment(SimpleThreadPool.java:113)
    at coldfusion.util.SimpleWorkerThread.run(SimpleThreadPool.java:211)
    "worker #2" prio=5 tid=70 WAITING
    at java.lang.Object.wait(Native Method)
    at java.lan

    I'm pretty sure the problem here is somehow related to my other post, but for shites and grins I would still like to know how I can receive a Slow Server alert when no actual page requests are running and it says there are 0 open connections to any of the datasources.

  • Why did my server crash and what to do to prevent this?

    hi there,
    i've been following the installation guide on single host and all looked well until yesterday all of a sudden i couldn't see my mail tab when using webmail.
    i tried re-logging in several times and from three computers at home but no mail tab was dispayed (calendar, address book, etc were fine). in some occasions i have been displayed an error msg saying i should reconfigure the server.
    so i went on today to check the server but having a very limited knowledge of administration i couldn't figure out what to check and where so i stopped all services as advised in single host guide. notably web and messaging servers (or services?) weren't running. i restarted them and now require some help to diagnose why this all happened as i was not getting any emails until the server was restarted.
    i was able to log in yesterday morning however in the afternoon server has crashed. it didn't restart or hung up but web server wasn't running anymore. the last email i received was 3.21 pm yesterday. after i restarted all services today, a few emails were displayed immediately with current date and time (10 am today), however i don't know whether these were emails received while server was 'malfuntioning' or they are some left overs from last seconds of working.
    i remember myself running update service on the server yesterday and it looked okay today's morning when i found it finished updating the computer. could this be the reason? did update service stopped web server from running?
    also after i restarted the machine this morning i had to re-run all services all over again. don't they just start automatically upon reboot? what if power fails and my APC UPS shuts machine down and then boots it back when power regains?
    pls help me as i am new guy on the block and want to stick to Sun products but don't want to be put off by some mysterious errors and instability of such a great software package which CommSuite defintiely is.

    Graham_Brown wrote:
    i've been following the installation guide on single host and all looked well until yesterday all of a sudden i couldn't see my mail tab when using webmail.If you cannot see the mail-tab you need to verify whether the messaging server processes are running. It helps to have a high-level view of how things fit together:
    http://docs.sun.com/app/docs/doc/819-4440/6n6jfgch0?a=view
    In this case for the mail-tab to work you need messaging server running, specifically the mshttpd (webmail) process and the imapd (IMAP) process.
    i tried re-logging in several times and from three computers at home but no mail tab was dispayed (calendar, address book, etc were fine). in some occasions i have been displayed an error msg saying i should reconfigure the server.The error message advising to reconfigure the server is misleading. If this was the first time you accessed the comms-express interface and had no mail-tab then the message is pointing out that you may have misconfigured something (which was really easy to do in earlier releases). As you had already successfully accessed the mail-tab this is more indicating that something is now broken/not-running correctly.
    so i went on today to check the server but having a very limited knowledge of administration i couldn't figure out what to check and where so i stopped all services as advised in single host guide. notably web and messaging servers (or services?) weren't running. i restarted them and now require some help to diagnose why this all happened as i was not getting any emails until the server was restarted.Four things you can do at this juncture:
    1. Configure coreadm to capture any future core dumps (assuming of course the processes died abnormally e.g. coding issue, memory starvation ...) http://docs.sun.com/app/docs/doc/819-5355/6n7eo3v6v?a=view
    2. Enable auto-restart of processes. http://docs.sun.com/app/docs/doc/819-4428/bgadd?a=view
    3. Check patching levels and update to address known issues. http://www.sun.com/bigadmin/hubs/comms/downloads/updates.jsp#cp1
    4. Log a Sun Support Case to have the issue investigated (assuming you have a support contract). http://msg.wikidoc.info/index.php/Submit_sun_support_request
    i was able to log in yesterday morning however in the afternoon server has crashed. You need to be very specific about what actually 'crashed'.
    Saying the "server has crashed" implies that the entire system (at the hardware/OS level) crashed/rebooted.
    If the 'webserver' has crashed then you would be able to access the system via SSH (so the hardware/OS is working) but when you connect to the server using a webclient to get mail, you don't get a connection.
    If the 'mailserver' has crashed then you would be able to log into Comms Express or at least see the login page (webserver is working) but one or more components are not working (if you cannot login then chances are there are directory server issues, if there is no mail-tab then this is mail-server issues, no calendar tab, calendar-server issues, no address-book then potentially directory-server issues and so on).
    it didn't restart or hung up but web server wasn't running anymore. the last email i received was 3.21 pm yesterday. after i restarted all services today, a few emails were displayed immediately with current date and time (10 am today), however i don't know whether these were emails received while server was 'malfuntioning' or they are some left overs from last seconds of working.If you have enabled mail logging then you can see when the emails were being accepted.
    http://docs.sun.com/app/docs/doc/819-2650/6n4u4dtv9?a=view#bgbew
    i remember myself running update service on the server yesterday and it looked okay today's morning when i found it finished updating the computer. could this be the reason? did update service stopped web server from running?Which 'update service' are you referring to?
    also after i restarted the machine this morning i had to re-run all services all over again. don't they just start automatically upon reboot? what if power fails and my APC UPS shuts machine down and then boots it back when power regains?You need to configure the various components to start-on-boot using /etc/init.d/* scripts. This is a standard system-administration task.
    pls help me as i am new guy on the block and want to stick to Sun products but don't want to be put off by some mysterious errors and instability of such a great software package which CommSuite defintiely is.At this juncture I recommend that you investigate Solaris 10 administration training. The issues you have described aren't necessarily isolated to just CommSuite but are more standard system-admin tasks.
    Regards,
    Shane.

  • Crystal 8 Web Component Server ond Windows Server 2003 and IIS 6

    I am trying to get Crystal 8 Web Component and Page Server to run on Windows 2003 Server with IIS 6. I have done the following:
    Added the .cri and .rpt ISAPI extension mappings
    Have Cache ISAPI extentions selected
    Deselected "verify that file exists"
    Aded the .cri and .rpt MIME types
    Added wcsinsapi.dll as a IIS 6.0 extension
    The above resolved all HTTP 40x.x errors but when trying to access a report from IE I receive the following error:
    Error: Could not connect to the Web Component Server.
    The page server and web component server services are running and I do see the listen ports (6401, 6403) active.
    I know this is old software but it works quite well under a Windows 2000 Server and other web postings indicate that it is possible to run Crystal 8 under WS2003 and IIS 6.
    Does any one know of a white paper/support document that details how to run Crystal 8 under Windows Server 2003 and IIS 6?
    Has any one done this successfully?
    Any tips as to cause of the "Could Not Connect" problem would be greatly appreciated.

    Well as it turns out it looks like it was just this server.
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    Download EtreCheck from http://etresoft.com/etrecheck
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    Hardware Information: ℹ️
        MacBook Air (13-inch, Mid 2012) (Technical Specifications)
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        1 1.8 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
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            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
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        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple Inc. Apple Keyboard
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
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            /Applications/WD +TURBO Installer.app
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        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USB-64HP (1.0.3) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.14) [Click for support]
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        [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
        [loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
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        [failed]    com.apple.mtrecorder.plist
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        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [running]    com.mcafee.ssm.Eupdate.plist [Click for support]
        [running]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
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        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
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        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        TouchP-150M    Application  (/Applications/Canon P-150M/TouchP-150M.app)
        iPhoto    Application  (/Applications/iPhoto.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        NTFS-3G  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
        Destinations:
            My Passport Edge for Mac [Local]
            Total size: 499.94 GB
            Total number of backups: 27
            Oldest backup: 2013-01-31 21:15:26 +0000
            Last backup: 2015-05-02 11:33:09 +0000
            Size of backup disk: Adequate
                Backup size 499.94 GB > (Disk used 82.42 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             3%    fontd
             2%    VShieldScanManager
             0%    taskgated
             0%    notifyd
    Top Processes by Memory: ℹ️
        745 MB    Google Chrome Helper(8)
        439 MB    kernel_task
        246 MB    VShieldScanner(3)
        160 MB    Google Chrome
        127 MB    Finder
    Virtual Memory Information: ℹ️
        130 MB    Free RAM
        3.87 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 2, 2015, 09:30:08 PM    Self test - passed
        May 2, 2015, 08:52:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
        May 2, 2015, 09:28:53 AM    /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
        May 1, 2015, 05:45:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
        May 1, 2015, 05:38:54 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
        May 1, 2015, 05:38:43 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
        May 1, 2015, 05:38:32 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
        May 1, 2015, 05:38:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
        May 1, 2015, 05:38:10 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
        May 1, 2015, 05:38:00 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
        May 1, 2015, 05:37:49 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
        May 1, 2015, 05:37:38 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
        May 1, 2015, 05:37:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
        May 1, 2015, 05:37:22 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
        May 1, 2015, 05:37:06 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
        May 1, 2015, 05:36:55 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
        May 1, 2015, 05:36:44 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
        May 1, 2015, 05:36:33 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
        May 1, 2015, 05:36:22 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
        May 1, 2015, 05:36:17 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
        May 1, 2015, 05:36:01 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
        May 1, 2015, 05:35:50 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
        May 1, 2015, 05:35:39 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
        May 1, 2015, 05:35:28 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
        May 1, 2015, 05:20:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
        May 1, 2015, 04:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
        May 1, 2015, 02:53:58 PM    /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
        Apr 20, 2015, 09:31:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]

    When you have kernel panics, the pertinent information is in the panic report.
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