SFE2000P - Interface reset on DHCP renew?

As anyone experienced this problem:
Im running POE for Cisco 504G phones with a PC attached to the LAN switch port on the phone.  DHCP is being served through a Cisco 1800 series router.
It seems that the interface will shutdown and come right back on at DHCP renewal obviously resetting the phone and causing the PC client to disconnect.  The only reason I noticed this is because it is right at the same time the lease is expiring.  Both the phone and the PC are on the same VLAN.
Thanks
Domenick

Hi Domenick,
The question in my mind, is how would a lease renewal on a phone going to  cause the port to go down.  I'm not sure what you mean by .16, but if it is port number 16 no, should be no problem, it's not a special port.
I'm guessing that the SFE2000P is not in stacking mode  or Layer 3 mode (checked via telnet or console). 
By the sound of the error log when the link goes down and up again, sure sounds like the phone is going down and up.
You have an option to see what the phone is doing by sysloging information from the phone to a syslog server, such as the kiwi-syslog daemon.
Sure sounds like the phone is dropping and not the switch port, I may be wrong, a syslog of what's happening with the spa504G might be useful.
I have attached the admin guide that shows how to set up the unit for local or remote  syslog server and sending debug messages to the syslog server.  This might be informative, but it sure sounds like you should open a call with the Small Business Support center  as well.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
regards Dave

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    3706658: Apr  1 08:51:23.191 BRU: Ce0 LCP:    MagicNumber 0xE74DCDE6 (0x0506E74DCDE6)
    3706659: Apr  1 08:51:23.191 BRU: Ce0 LCP:    PFC (0x0702)
    3706660: Apr  1 08:51:23.191 BRU: Ce0 LCP:    ACFC (0x0802)
    3706661: Apr  1 08:51:23.191 BRU: Ce0 LCP: Event[Receive ConfAck] State[ACKsent to Open]
    3706662: Apr  1 08:51:23.199 BRU: Ce0 PPP: Queue CHAP code[1] id[1]
    3706663: Apr  1 08:51:23.211 BRU: Ce0 PPP: Phase is AUTHENTICATING, by the peer
    3706664: Apr  1 08:51:23.211 BRU: Ce0 CHAP: Redirect packet to Ce0
    3706665: Apr  1 08:51:23.211 BRU: Ce0 CHAP: I CHALLENGE id 1 len 35 from "UMTS_CHAP_SRVR"
    3706666: Apr  1 08:51:23.211 BRU: Ce0 PPP: Sent CHAP SENDAUTH Request
    3706667: Apr  1 08:51:23.211 BRU: Ce0 LCP: State is Open
    3706668: Apr  1 08:51:23.211 BRU: Ce0 PPP: Received SENDAUTH Response FAIL
    3706669: Apr  1 08:51:23.211 BRU: Ce0 CHAP: Using hostname from interface CHAP
    3706670: Apr  1 08:51:23.211 BRU: Ce0 CHAP: Using password from interface CHAP
    3706671: Apr  1 08:51:23.211 BRU: Ce0 CHAP: O RESPONSE id 1 len 41 from
    3706672: Apr  1 08:51:23.219 BRU: Ce0 CHAP: I SUCCESS id 1 len 4
    3706673: Apr  1 08:51:23.219 BRU: Ce0 PPP: Phase is FORWARDING, Attempting Forward
    3706674: Apr  1 08:51:23.223 BRU: Ce0 PPP: Phase is ESTABLISHING, Finish LCP
    3706675: Apr  1 08:51:23.223 BRU: Ce0 PPP: Phase is UP
    3706676: Apr  1 08:51:23.223 BRU: Ce0 IPCP: Protocol configured, start CP. state[Initial]
    3706677: Apr  1 08:51:23.223 BRU: Ce0 IPCP: Event[OPEN] State[Initial to Starting]
    3706678: Apr  1 08:51:23.223 BRU: Ce0 IPCP: O CONFREQ [Starting] id 1 len 22
    3706679: Apr  1 08:51:23.223 BRU: Ce0 IPCP:    Address 0.0.0.0 (0x030600000000)
    3706680: Apr  1 08:51:23.223 BRU: Ce0 IPCP:    PrimaryDNS 0.0.0.0 (0x810600000000)
    3706681: Apr  1 08:51:23.223 BRU: Ce0 IPCP:    SecondaryDNS 0.0.0.0 (0x830600000000)
    3706682: Apr  1 08:51:23.223 BRU: Ce0 IPCP: Event[UP] State[Starting to REQsent]
    3706683: Apr  1 08:51:23.227 BRU: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0, changed state to up
    3706684: Apr  1 08:51:24.223 BRU: Ce0 IPCP: I CONFNAK [REQsent] id 1 len 16
    3706685: Apr  1 08:51:24.223 BRU: Ce0 IPCP:    PrimaryDNS (0x81060A0B0C0D)
    3706686: Apr  1 08:51:24.223 BRU: Ce0 IPCP:    SecondaryDNS (0x83060A0B0C0E)
    3706687: Apr  1 08:51:24.223 BRU: Ce0 IPCP: O CONFREQ [REQsent] id 2 len 22
    3706688: Apr  1 08:51:24.223 BRU: Ce0 IPCP:    Address 0.0.0.0 (0x030600000000)
    3706689: Apr  1 08:51:24.227 BRU: Ce0 IPCP:    PrimaryDNS (0x81060A0B0C0D)
    3706690: Apr  1 08:51:24.227 BRU: Ce0 IPCP:    SecondaryDNS (0x83060A0B0C0E)
    3706691: Apr  1 08:51:24.227 BRU: Ce0 IPCP: Event[Receive ConfNak/Rej] State[REQsent to REQsent]
    3706692: Apr  1 08:51:25.231 BRU: Ce0 IPCP: I CONFNAK [REQsent] id 2 len 16
    3706693: Apr  1 08:51:25.231 BRU: Ce0 IPCP:    PrimaryDNS (0x81060A0B0C0D)
    3706694: Apr  1 08:51:25.231 BRU: Ce0 IPCP:    SecondaryDNS (0x83060A0B0C0E)
    3706695: Apr  1 08:51:25.231 BRU: Ce0 IPCP: O CONFREQ [REQsent] id 3 len 22
    3706696: Apr  1 08:51:25.231 BRU: Ce0 IPCP:    Address 0.0.0.0 (0x030600000000)
    3706697: Apr  1 08:51:25.231 BRU: Ce0 IPCP:    PrimaryDNS (0x81060A0B0C0D)
    3706698: Apr  1 08:51:25.231 BRU: Ce0 IPCP:    SecondaryDNS (0x83060A0B0C0E)
    3706699: Apr  1 08:51:25.231 BRU: Ce0 IPCP: Event[Receive ConfNak/Rej] State[REQsent to REQsent]
    3706700: Apr  1 08:51:25.423 BRU: Ce0 IPCP: I CONFREQ [REQsent] id 2 len 4
    3706701: Apr  1 08:51:25.423 BRU: Ce0 IPCP AUTHOR: Done. Her address 0.0.0.0, we want 0.0.0.0
    3706702: Apr  1 08:51:25.423 BRU: Ce0 IPCP: O CONFACK [REQsent] id 2 len 4
    3706703: Apr  1 08:51:25.427 BRU: Ce0 IPCP: Event[Receive ConfReq+] State[REQsent to ACKsent]
    3706704: Apr  1 08:51:25.427 BRU: Ce0 IPCP: I CONFNAK [ACKsent] id 3 len 22
    3706705: Apr  1 08:51:25.427 BRU: Ce0 IPCP:    Address (0x0306B2904FF3)
    3706706: Apr  1 08:51:25.427 BRU: Ce0 IPCP:    PrimaryDNS (0x810651A93C6B)
    3706707: Apr  1 08:51:25.427 BRU: Ce0 IPCP:    SecondaryDNS (0x830651A93C6B)
    3706708: Apr  1 08:51:25.427 BRU: Ce0 IPCP: O CONFREQ [ACKsent] id 4 len 22
    3706709: Apr  1 08:51:25.427 BRU: Ce0 IPCP:    Address (0x0306B2904FF3)
    3706710: Apr  1 08:51:25.427 BRU: Ce0 IPCP:    PrimaryDNS (0x810651A93C6B)
    3706711: Apr  1 08:51:25.427 BRU: Ce0 IPCP:    SecondaryDNS (0x830651A93C6B)
    3706712: Apr  1 08:51:25.427 BRU: Ce0 IPCP: Event[Receive ConfNak/Rej] State[ACKsent to ACKsent]
    3706713: Apr  1 08:51:25.443 BRU: Ce0 IPCP: I CONFACK [ACKsent] id 4 len 22
    3706714: Apr  1 08:51:25.475 BRU: Ce0 IPCP:    Address (0x0306B2904FF3)
    3706715: Apr  1 08:51:25.475 BRU: Ce0 IPCP:    PrimaryDNS (0x810651A93C6B)
    3706716: Apr  1 08:51:25.475 BRU: Ce0 IPCP:    SecondaryDNS (0x830651A93C6B)
    3706717: Apr  1 08:51:25.475 BRU: Ce0 IPCP: Event[Receive ConfAck] State[ACKsent to Open]
    3706718: Apr  1 08:51:25.475 BRU: Ce0 IPCP: State is Open
    3706719: Apr  1 08:51:25.475 BRU: Di1 IPCP: Install negotiated IP interface address
    3706720: Apr  1 08:51:25.479 BRU: Ce0 DDR: dialer protocol up
    3706721: Apr  1 08:51:25.479 BRU: Di1 DDR: Persistent Dialer Profile nailed up successfully
    Cheers
    Raj

  • Output errors and interface resets.

    hi Netpros,
    Any idea as to what could be causing output errors and interfece resets on the radio interfaces .. The output interpreter from Cisco does not show any information about the radio interfaces
    please see this output after clearing the counters
    Dot11Radio0 is up, line protocol is up
    Hardware is 802.11G Radio, address is 0015.c7a8.3d90 (bia 0015.c7a8.3d90)
    MTU 1500 bytes, BW 54000 Kbit, DLY 1000 usec,
    reliability 255/255, txload 1/255, rxload 1/255
    Encapsulation 802.1Q Virtual LAN, Vlan ID 1., loopback not set
    ARP type: ARPA, ARP Timeout 04:00:00
    Last input 00:00:07, output 00:00:00, output hang never
    Last clearing of "show interface" counters never
    Input queue: 0/75/962/0 (size/max/drops/flushes); Total output drops: 181678
    Queueing strategy: fifo
    Output queue: 0/30 (size/max)
    5 minute input rate 4000 bits/sec, 6 packets/sec
    5 minute output rate 1000 bits/sec, 1 packets/sec
    39213813 packets input, 3905641263 bytes, 0 no buffer
    Received 53803 broadcasts, 0 runts, 0 giants, 0 throttles
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
    0 input packets with dribble condition detected
    21236022 packets output, 3766719027 bytes, 0 underruns
    11617 output errors, 0 collisions, 25 interface resets
    0 babbles, 0 late collision, 0 deferred
    0 lost carrier, 0 no carrier
    0 output buffer failures, 0 output buffers swapped out
    Any input is much appreciated.

    Let's take a look at what you're worried about: 11,617 output errors divided by 21,236,022 packets output = 0.05% loss. Not really much to worry about there.
    As for the 25 interface resets, that's one reset for every 849,441 output packets. Again, nothing really to worry about, but one does wonder why those numbers are not zero.
    So how about taking a closer look at the following line you reported:
    Input queue: 0/75/962/0 (size/max/drops/flushes); Total output drops: 181678
    Notice in particular the "Input queue drops = 962" and more importantly, the "Total output drops = 181,678". You can find detailed troubleshooting information about these problems at: http://www.cisco.com/warp/public/63/queue_drops.html to help you figure out what the actual problem is and whether or not it can be rectified by fine tuning your parameters.
    FYI: Here is a standard definition of Output related errors: (taken from http://www-commeng.cso.uiuc.edu/uiucnet/reports/glossary.html )
    Output Errors
    - Output errors are the sum of all the output errors that occur on an interface.
    Out Success With Retry Errors
    - Out Success With Retry errors are output errors which indicate that a frame successfully transmitted after one or more collisions. Out Success With Retry Errors are the number of frames that experienced a a collision and retransmit before success. The total collisions divided by the number of Out Success With Retry errors will provide the average number of collisions per packet transmitted with collisions.
    Out of Window Collisions Errors
    - Out of Window Collisions are a type of output error. Out of window collision errors occur when a frame in the process of being transmitted collides with another frame. This error usually occurs either when some interface on the network fails to defer or the network has too many stations. (See Late Collisions.)
    Output Discard Errors
    - Output Discards are output errors that occur when the router has to throw a packet out instead of queuing it for transmission on the Ethernet. Output discard errors usually indicate that the network has more traffic than it can handle. They may also indicate a software discard such as no route to destination.
    Output FIFO Overrun Errors
    - FIFO Overruns are a type of output error. Output FIFO Overruns occur when the output queue in the adapter underflowed while putting a frame on the wire. This problem occurs when the interface is not receiving bits of the frame fast enough.
    Walt

  • Can not connect with dhcp - renew dhcp lease will switch directly to manuel

    If have the following problem
    I us apple Airport extreme to connect to internet.
    I have 5 Macs, all connecting with airport . They work fine with DHCP. Since 2 weeks I have a problem that one computer – a mac book pro with 10.5.6 will not connect.
    When I switch to dhcp and select renew dhcp lease it switch directly back to manuell. I have no chance to connect with dhcp.
    Has anyone a suggestion?
    Thanks

    Wonder why Apple hasn't chimed in on this one...
    Whenever you have an issue like this where it's fine, then DHCP stops working for any reason.... Reset the PRAM.
    How to:
    Apple Logo -> Restart.
    After the screen goes black -> Hold down all 4 keys until you hear the third Bong.
    "Option"+[Apple Logo OR key to the left of the space bar]"P""R"
    After the third BONG or Apple Chime whatever you want to call it. The system's Parameter Ram or to the PC Crowd the CMOS has been reset. This resets your clock, brightness, volume, etc.... So things will get reset along the way but it also resets the IRQ and DMA stats on the logic board. Ala, reseting your Airport's Connection to the logic board, Controllers, etc.

  • Cable Sub-Interface in VRF - DHCP Intermittent Problem

    I've configured multiple VRF's to support third party access to our cable infrastructure.
    Of the 15 CMTS' I have configured, all of them work fine except for one which happens to be a UBR10K running 12.2.15.BC1b. The other CMTS' (7200's and 7100's) are running fine with an older IOS revision but I need the latest IOS on the 10K to support VLAN sub-interfaces.
    The problem is occasionally, DHCP clients will obtain an IP address/netmask from within the proper VRF subnet, but the client is unreachable from the CMTS.
    If we disable the IP address in question from CNR and have the client renew their IP, service is restored.
    This is a big problem. Even though this only happens occasionally, when you have 8000+ users on a CMTS, 'occasionally' still works out to quite a few problem calls.
    Sub-interfaces set up to use static IP addressing on the client experience no problems.
    Any advice would be appreciated.
    = K

    More information may be require to understand the problem, mean while you can go through link :
    http://www.cisco.com/en/US/netsol/ns341/ns396/ns172/ns126/networking_solutions_design_guide_chapter09186a00800eeee8.html

  • DHCP Renew Issue with Road Runner

    I have had Road Runner for 6 weeks, the first four weeks everything was running smoothly. However, for the last two weeks the connection has been sporadic and I am constantly losing my connection.
    My computer is connected directly to the modem with an ethernet cable; there is no router, there are no other computers. I'm simply trying to stay online with my little computer.
    My network settings are for built-in ethernet, using DHCP, with the addresses provided by my ISP (Road Runner) and I've added two DNS server addresses for Road Runner (because several other discussions, posts, etc. recommended using those to help stay connected). I've tried turning my IPv6 off, I've tried manually configuring my DHCP connection, I've scoured the internet for help. All to no avail. Most topics deal with networking with PC's or airports and I have neither attached to this computer. I've created new locations to try and "erase" any default settings and I've kicked the modem a few times (accidentally I assure you ).
    From what I can tell, (keep in mind I sell trees and know nothing about this) the DHCP lease does not renew when it's supposed to. I am disconnected every half hour or so, or I have to press "renew" to be able to stay online (highly annoying).
    When I first subscribed to Road Runner the connection was fine and I was able to stay online indefinitely. Two weeks ago that changed, even though I did nothing (intentionally) to change network settings. This means I downloaded nothing that would affect my network configuration, I didn't poke around in network configurations, I did not change any settings. I've spoken with their online "tech" support four times. I've spoken to three people on the phone and I've had a tech come out to replace my modem and ethernet cable. When the problem persisted I contacted them again and was told the problem was with Apple <gasp>.
    I believe I need help in finding a way to have my mac recognize changes in DHCP and to renew the lease automatically, for all I know it could be that the moon isn't aligned with Saturn <shrug>...preferably in vernacular I can understand. Thank you in advance for any help!
    Lori

    Hi Lori,
    You're not really in the right forum for your problem (this area is for Apple-server) but I'll give it a go...
    First, short explanation on DHCP. This process is pretty straightforward for the client's function so I'm suspicious of the "blame the mac" conclusion from Road Runner (although does not exclude possibility). When the mac starts up, it issues a 'Discovery' broadcast, looking for a DHCP server. The server responds with an 'Offer' of an IP address. The client then responds with a 'Request' to the server for the same IP address and the server then sends an 'Acknowledgement' that it may use this address, along with other information including the 'Lease Time' - how long the client may continue to use that info.
    The lease time is important. After 50% of this time has gone, the client will attempt to renew it from the same server by issuing another Request and awaiting another Acknowledgement. Should there be no Acknowledgement, the client will continue to issue Requests up until the expiry of the original lease time at which point it will drop all the info which it received from the server and then issue another Offer broadcast, looking for a new server (which may or may not be available).
    So, first thing, lets see what lease time you are getting from Road Runner and see if this corresponds with the 30 minutes you seem to get from a session...
    Ensure you have a cable connection to your router, restart computer. In Applications-> Utilities, start up Terminal. Enter the following line, ending with normal 'return' key (new line)...
    ipconfig getpacket en0
    That's a zero at the end.
    Look for the line similar to this, "lease_time (uint32): 0x1bd8", and post back the string of chars you get at the end of your line (corresponding to the "0x1bd8" part). Quit the Terminal utility.
    Can you also confirm what computer model you use, and the system version?
    -david
        Server 10.4.8

  • Auto DHCP renew when tracking change state

    I looking to find a way to do a shut and no shut until the tracking change state. For spoke router using a DHCP connection to the Internet. When there is a problem with the connection, the modem will give a private ip adresse and by just doing a shut and then a no shut it fix the issue but I would like to do it automaticaly. I have already tried with a event manager applet but when the tracking change state it will execute only the commands only once but I would like it to do it every 10 minutes until the tracking change state again. Maybe with tcl script but don't realy know where to start.

    You can do what you want using three applets (two top-level applets, and one nested applet).
    event manager environment quote "event manager applet track-down event track 1 state down action 001 cli command "enable" action 002 cli command "config t" action 003 cli command "event manager applet track-timer" action 004 cli command "event timer watchdog time 180 name track_timer" action 005 cli command "action 1.0 cli command enable" action 006 cli command "action 2.0 cli command $quote config t$quote" action 007 cli command "action 3.0 cli command $quote interface Fa0/0$quote" action 008 cli command "action 4.0 cli command shut" action 009 cli command "action 5.0 cli command $quote no shut$quote" action 010 cli command "action 6.0 cli command end"event manager applet track-up event track 1 state up action 1.0 cli command "enable" action 2.0 cli command "config t" action 3.0 cli command "no event manager applet track-timer" action 4.0 cli command "end"
    The above config will periodically shut/no shut interface Fa0/0 every three minutes until the tracked object comes back up.

  • Default interface reset issue after ISE configuration

    Hi,
    We're testing VOIP phones with ISE. ISE detects the phones by MAB and places them in our Voice VLAN with a DACL for security, this works fine.
    After the tests I configured the port to a non ISE port (default interface) and added the normal working configuration.
    Result is that the IP phone doesn't get an IP address. If I plug the same phone on a different interface on the same switch it's working again.
    I have no idea why this strange behavior occurs, maybe someone can help me out.
    Thanks, Michael

    A reboot solves the problem temporary, so it looks like the running switch holds back some old configuration until a reboot

  • Interfaces reset when disable signature.

    Hi Guys.
    When i ingress the next script in order to disable signature, the interfaces of the Ips cisco 4240 are restart, someone have any clue is so extrange just for disabling an signature?              
    config term
    service signature-definition sig0
    signatures 9202 0
    status
    enabled false
    exit
    exit
    Aug 13 23:59:35.229: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/25, changed state to up
    Aug 13 23:59:35.280: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/26, changed state to up
    GigabitEthernet1/0/25 is up, line protocol is up (connected)
      Hardware is Gigabit Ethernet, address is e8b7.4843.b099 (bia e8b7.4843.b099)
      Description: ****  IPS-A ****
    GigabitEthernet1/0/26 is up, line protocol is up (connected)
      Hardware is Gigabit Ethernet, address is e8b7.4843.b09a (bia e8b7.4843.b09a)
      Description: ****  IPS-B ****
    Tahnk you.

    Hi.
    At this moment i just try to do that to disable the signature.
    ! Current configuration last modified Tue Aug 13 18:02:59 2013
    ! Version 7.0(5a)
    ! Host:
    !     Realm Keys          key1.0
    ! Signature Definition:
    !     Signature Update    S609.0   2011-11-11
    service interface
    physical-interfaces GigabitEthernet0/0
    admin-state enabled
    duplex full
    speed 1000
    subinterface-type inline-vlan-pair
    subinterface 1
    vlan1 10
    vlan2 11
    exit
    exit
    exit
    physical-interfaces GigabitEthernet0/1
    admin-state enabled
    duplex full
    speed 1000
    subinterface-type inline-vlan-pair
    subinterface 1
    vlan1 10
    vlan2 11
    exit
    exit
    exit
    bypass-mode off
    exit

  • 802.11b/g interface reset periodically on same AP

    Hi;
    We use wlc4404 with 1242ag AP series. 
    Only on two AP which located remote site, (we have dedicated 20 mbit metro ethernet line between main site and remote site) periodically we get these logs. meanwhile clients is reconnect of course
    '802.11b/g' interface of AP 'IST_TEM_3' associated to controller 'WLC4404-1 (10.50.1.4)' is down. Reason: Radio channel set.
    '802.11b/g' interface of AP 'IST_TEM_3' associated to controller 'WLC4404-1 (10.50.1.4)' is up. Reason: Radio channel set.
    '802.11b/g' interface of AP 'IST_TEM_3' associated to controller 'WLC4404-1 (10.50.1.4)' is down. Reason: Rogue Location Discovery Protocol start.
    '802.11b/g' interface of AP 'IST_TEM_3' associated to controller 'WLC4404-1 (10.50.1.4)' is up. Reason: Rogue Location Discovery Protocol stop.
    what do you suggest to solve this issue ?
    Best regards
    Umut 

    7.0.250.0
    AP ios : 12.4(23c)JA8

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