Shared Review Lotus Notes issue

I'm running Windows XP, Lotus Notes 6.5 and Acrobat Pro Extended 9.2.
I want to send a PDF for shared review on a network drive using Lotus Notes to send as attachment. When I click the "To:" button and enter my Notes password, it comes up by default to my personal Address book in Notes. I switch to the corporate Address book in Notes. It takes a few moments to load (not a big deal) but when I select a person from the list, click "To:->" and hit OK, it hangs for ever. The only way I can get it to work is to bypass the "To:" button and just manually type in the addresses. Or choose from my personal Address book.
I think at one time I waited for Acrobat to finish and it came up with an error that said it didn't recognize the address as an email address. Now, my personal address book in Notes contains real addresses like "[email protected]". The corporate address book in Notes seems to have aliases like "Joe Smith/corp/domain". The only thing I can think of is that Acrobat can't use the "aliases" in our corporate address book. Anyway to get them to talk?
I could use the method of saving a local copy and sending later but it would sure be nice if it could be done in one graceful step in Acrobat.

I have now been in contact with the Adobe Technical Support in Sweden and got the following answer:
"We have taken a closer look at the problem now, and it seems to be a bug in the program. Therefore we cannot do anything about it.
The bug number is ##1916376.
Good luck"
A very disappointing answer...

Similar Messages

Shared Review does not email invitations to reviewers

I teach Acrobat in a junior college. I have used the Shared Review feature in Acrobat Pro 9 many times including sending a shared review to the entire class. I just tried doing that again and no one received an email invitation. I tried it again and had the same results.
When I open the Shared Review file on my PC, I get the "Welcome Back" dialog box with all the student emails listed (see SharedReview-1.jpg). I click OK.
Then I choose Track Reviews and that screen opens (see SharedReview-2.jpg).
If I click Email All Reviewers, I get an error message: "An Error Occured While Sending Email."
I sent a shared review to myself and that invitation came through properly. I sent the link in that email to students asking them to access the review that way. They were able to download the file and add a comment but the Publish Comments option did not work.
Your thoughts.
As an aside: Is there an upper limit to the number of persons who can participate in a shared review? I'm wondering if that is what is causing the initial Shared Review to fail. I listed 27 email addresses in the To: field.
Jeff Sengstack

I have been having trouble, both from home and last week from the college I teach at. I was using the Acrobat.com method for a shared review, and the emails did not go out from home this morning.
Last week, at the college, I had to send all emails via my web email client, because we cannot have a "normal" email client working at the college on the lab computers. As an adjunct that is all I have access to at the college.
What configuration is needed for email invitations to go out successfully?

Shared Review Comments not Saving

My System
Acrobat 10.0.0
Win 7 64 bit
Hello everyone for some reason my system is not properly uploading my comments on a shared review. When I create a comment and select publish comments it shows a message that it was published but it doesnt. Has anyone ver heard of this happening and have any idea on how to fix it.
Just as a side note my disributed forms seem to work fine, it just the shared review.

I have tried sending rieviews through a sharepoint server, and a network and as for the file both linked or attached. This is the case for both reviews I post or someone else, even when others are commenting without any problems.

Online Shared Review does not work

Hi
I have just bought Acrobat 9 Pro (which costs a fortune!) and am rather disappointed with a few things. I'll ask about one of them to start with.
I have created a PDF and sent it to a collaborator for shared review, who does not have Acrobat but does have Adobe Reader. She is not a member of acrobat.com, but is not offered to join during the process.
She can download the file and open it with Adobe Reader (showing the extended toolbar) but cannot connect to the server. A message states that she is probably disconneted from the internet, but this is not true.
She is allowed to work offline and then email the document with her comments, but this is not what I want. I want comments to stay online for other reviewers to see.
She had Adobe Reader 8 so downloaded and installed Adobe Reader 9 but this did not solve the problem. The message however changed slighty to: "The shared review location on share.acrobat.com could not be written to, or the server has run out of disk space".
Anyone knows what could be the problem?
Thank you
Isabel

Hi,
Yes, I am getting all the questions and answers that are being posted in the forum. it goes to the junk mail and I have to clean it every day, because there are so many problems with the new Adobe, and people send so many emails. Do you know how I can stop this? Thanks a million.
Here is an example:
BigDog. Like Ramón mentioned, Adobe is a company not an application so it would help to know what application you are using and what version number you have. Also, what exactly are you doing when you get that error (please give step by step details).
The more info you can give, the better chance you have of getting a solution.

LOTUS NOTES ISSUE!!! GRRRRRRRR!

I am soooooo frustrated. I have tried everything! Create a custom submit button, use the standard email button, but NOTHING WORKS!!!!!
I have adobe pro 8 and lotus note v 6.1.
My problem is the email shows in the to line twice not allowing the email to go through. I can't get it to separate the emails by comma, so it just shows. [email protected]@somewhere.com. IT IS SOOO ANNOYING!!!!!!
I can't upgrade my email or change it. That is an IT decision and is monitored.

Hi and welcome to the forums!
Please tell me what version of Lotus notes and whether you are BES (server based) on your handheld, or BIS, usually a personal phone.
Thanks
BES error link:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05039&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13168&sliceId=SAL_Pub...
Please let me know!
Thanks
Message Edited by Bifocals on 09-26-2008 05:49 PM
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Viewmail for lotus notes - Issue with installation

Hello there,
We just did an upgrade from an older version of unity and call manager (4 to 9)
There unity was tied to lotus notes.
We are having an issues configuring the Viewmail for lotus notes client.
we are using the following installation guide
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/vmn/release/notes/851cucvmnrn.html
on theCreating a ViewMail for Notes Account in Notes section
step 2 (we are using notes 8.5)
it says from the file menu select open then lotus notes application then Install VMN
that menu option is not there at all. Please help
we have a menu under file then application. however there is not Install VMN option
we are on connection 9.1.1a however the issue seems to be with the client not matching up on the install instructions
thanks

Please check the below docs . Looks like the EOL for IBM lotus with cisco UC has
ended a long time back.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps9830/end_of_life_notice_c51-546834.html
http://www.cisco.com/en/US/products/sw/voicesw/prod_category_end_of_life.html
The above is the reason why you probably do not see the install VMN option.
Hope that helps!
Regards,
Karthik Sivaram

Shared Reviews on SharePoint 2010 Won't Open on 11.0.09

Does anyone else run shared reviews on SharePoint 2010? Since the 11.0.09 update shared reviews will not open in IE 10 or 11 causing a fault in it's Data Execution Prevention. Our marketing team is up in arms at this point as our help desk has to consistently go and remove Acrobat and reinstall it back to some prior version. Inevitable though, someone will take the update again and bring things to a crashing halt.
Our network team is unwilling to disable DEP so I've found some articles on how to have them disable Acrobat updates through group policy. Adobe just seems to be ignoring this so I'm not sure I have any alternative but thought I'd ask first, if anyone else is having this issue and been able to find another way around it?
Otherwise disabling updates seems to be our only option but that means locking them down to the original purchased version. Not ideal but it's essentially where we are today anyway.
Thanks.

Does anyone else run shared reviews on SharePoint 2010? Since the 11.0.09 update shared reviews will not open in IE 10 or 11 causing a fault in it's Data Execution Prevention. Our marketing team is up in arms at this point as our help desk has to consistently go and remove Acrobat and reinstall it back to some prior version. Inevitable though, someone will take the update again and bring things to a crashing halt.
Our network team is unwilling to disable DEP so I've found some articles on how to have them disable Acrobat updates through group policy. Adobe just seems to be ignoring this so I'm not sure I have any alternative but thought I'd ask first, if anyone else is having this issue and been able to find another way around it?
Otherwise disabling updates seems to be our only option but that means locking them down to the original purchased version. Not ideal but it's essentially where we are today anyway.
Thanks.

Can't join Shared Review in Professional 9 but can in Professional 8

Hello,
I am having an issue where Shared Review does not seem to be working on all client machines that have been upgraded to use Acrobat Pro 9/Windows 7. The PDF files are generated on a server using Acrobat Professional 8.1.
When users open the PDF file they are never prompted to join the Shared Review. All users who have not yet had thier machines upgraded are not having this issue.
Has any one seen this before, or have an idea of what it may be?
Thanks!

Maybe you got some "extra" and unwanted settings when upgrading.
Information from kb-entry is applied:
http://kb2.adobe.com/cps/508/cpsid_50894.html
Deleted the 3 Reg-Values:
    [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows]
    "bEnableAcrobatHS"=dword:00000000\
    [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows]
    "bEnableWorkflowPart"=dword:00000000
    [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows]
    "bEnableRTCPart"=dword:00000000
Created this 4 Reg-Values:
    [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows]
    "bEnableRTCAuth"=dword:00000000
    [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows]
    "bEnableHSLibrary"=dword:00000000
    [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows]
    "bEnableShareFile"=dword:00000000
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown]
    "bCreateBuzzwordDoc"=dword:00000000
Acrobat 9.3.2. and Acrobat 8.2.1. are used
Additional steps to see the yellow Document Message Bar:
If this Regvalue is set to 0, it should work:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown\cDocumentStatus]
"bSuppressMessageBar"=dword:00000000
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\AVTracker]
"bNeedSynchronizer"=dword:00000001

How can I import comments from shared reviewer who doesn't have acrobat pro?

How can I import comments from shared reviewer who doesn't have acrobat pro? I sent out a shared review, but not all of the reviewers have acrobat pro, they do have acrobat reader 9 and have made comments on the document, but they do not appear when I open the shared review from the workspace. Can I import his comments so that they are apart of the shared review?

I figured it out, so I will share just in case anyone else has this issue...
The reviewer emailed me his comments on the document. I opened it and made a comment. When I went to publish my comment a dialogue box opended asking if I wanted to publish his comments to the shared review for him. Says yes and the reviewers comments are now published and a part of the shared review.

Can no longer access Acrobat shared review server

Hello. We are using Acrobat 8, and yesterday I discovered that I can recreate a lost shared-review PDF by generating a new PDF, and then copying the comment-repository XML files from the original review PDF to the folder belonging to the new review PDF. That was great, but I wanted other staff members to not fiddle with the XML files, so I set that folder (named "meta") to read-only. It was previously shared and set to full-access for everybody.
Today, I found that nobody had access to their shared reviews anymore, so I hastily reset the access to the "meta" folder back to full-access, and I re-shared the "meta" folder for everybody. It isn't helping. No-one can access their shared reviews.
Note: immediately after I recreated that lost PDF, one of the reviewers added several comments and uploaded them to the server, so I know everything was working fine then. I set the "meta" folder to read-only sometime later, and I think that's what caused the problem.
Any ideas?
I've just now tried posting a new shared-review PDF, but this time I created a new shared-review folder location, pointing to the exact same actual network folder. The only thing different between the two connections is the descriptive names attached to the connections, which appear in the drop-down list of locations. The original connection's descriptive name is "Acrobat Server" (named by one of my colleagues) and the new one I left unchanged from the default descriptive name "My Network Folder". This new shared-review PDF works fine, so I know that access to the "meta" folder is fine, but how can I fix the older review PDFs?
A workaround for my problem is therefore to re-post all the currently active shared-review PDFs, using the "My Network Folder" connection, and then copy the XML files to the new PDF. I just tried it, and it works, but that's only a practical workaround to fix the 10 to 15 recently posted review PDFs, and it'll only work if people still have the original PDFs they posted. All the older review PDFs will still be read-only.
Also, does anyone know how to remove a folder location so that only the one that works appears in the drop-down list?
Updates:
1) The above workaround only works for me. Other reviewers still cannot access the new PDF. So I don't have a valid workaround after all.
2) One more thing: if I try to post a new PDF using the old location "Acrobat Server", it fails at the step where it tries to create the XML file and folder.
3) Earlier, I also tried creating a new shared-review folder location in another directory, and I noticed that the metadata folder was not shared. So maybe I don't need to share the "meta" folder after all, and maybe something changed in our corporate network overnight?

Thank you for your answer.
I have narrowed my problem down to a connectivity problem with the comment server. We have Acrobat 8 installed on a machine named "acrobat". On the acrobat machine, the shared-review PDFs are stored in a folder named "documents". Each member of our team has a subfolder within the documents folder. i.e. this structure:
documents
     john
     jane
     david
     amy
The comment server XML files are stored in a folder named "meta", at the same level as the above name folders:
documents
     john
     jane
     david
     amy
     meta
When we send documentation out for review, we send reviewers a link something like "\\acrobat\john\123_review.pdf". Reviewers are able to open the PDF, but they get an error message saying "Adobe Reader cannot connect to the Review Server: acrobat".
I believe that the message means that Reader is not able to find the comment server in the "meta" folder. But the meta folder is definitely there, and is write-accessible for everyone. Any user on our network is able to manually open the meta folder, create a new file inside the folder, edit and save that file, delete the file, etc.
These pdfs that no longer work, always used to work. I had changed permissions on the meta folder, but after people reported connectivity problems, I changed the permissions back to full control for all users, and even added more users with full control, but people still can't connect. What I need is to find out where these PDFs are looking for the comment server. It looks like they're looking in the correct place: the acrobat machine, but maybe inside the PDFs, the comment server location is stored in a certain way.
Another thing: when anybody tries to initiate a shared review, the process fails at the point where Acrobat 8 tries to create a comment server folder. The person who set up Acrobat 8 for us also defined the shared-review location for us (a drop-down box containing all locations appears in the first or second screen of the dialog box when you initiate a shared review. Only one location appears for us: the location defined by that person, and it's named "acrobat server"). But I don't know how to find out what that shared-review location is. Acrobat 8 lets you remove a location, but doesn't let you edit it. If I could see what the location is, I could see if the path is somehow defined irregularly. e.g. without the fully qualified domain name or something like that.
I subsequently added another location, "my network folder", and pointed it to the same meta folder. The "my network folder" location works for me. I can post a shared review, and it connects to the comment server properly. But this works only for me: when other users open that same shared review pdf, they get the "cannot connect" error message above. Again, if I could see explicitly how "my network folder" is saved in Acrobat, and also see how the PDF file has stored that location, I could see if there's a mismatch.

How do I Automatically Send a PDF for Shared Review?

Hello,
I am trying to automate sending documents for shared review. Basically, all my users post PDFs to the same location and so they perform all the same actions. I would like to make it easier on them and automatically trigger all the actions. Currently, I am using Acrobat.dll in a C# program, but I am not adamant about using this particular technology. All I could get was:
Acrobat.AcroAppClass acro = new Acrobat.AcroAppClass();
acro.MenuItemExecute("SendForSharedReview");
This opens the shared review wizard, and I can send keystrokes to the wizard dialog box, but I am hoping there is a more elegant method of doing it. Is there an API that I should be using or some other method to automatically trigger a shered review on a selected document?
Thanks,
Pawel

It took a while to figure out, but I confirmed it with Adobe staff. The answer is no; sending multiple documents for shared review is not possible with LiveCycle or with any other Adobe software.
The only thing to do would be automate with some kind of clicker application or AutoIt, but that is far from ideal.

Adobe XI send for shared review is missing option for Adobe online services, where did it go?

I am using Adobe XI and trying to share a PDF file using Comments --> Review ---> Send for Shared Review. The option to share via Adobe Online Services is missing. What is causing this and how do I get that option back? I am working on a Mac in Safari. Screen shot below:

With Acrobat Pro 11.0.06 I have send more 188 files for shared review with deadline in June.
After the update (automatically in May) to 11.0.07 Monday June, 2 became a cold shower to me:
1) to start a new Acrobat.com-based shared review was not possible anymore
2) tracking of my 188 reviews was not possible anymore, "no active reviews" = empty tracking list !!
My temporary solution: uninstall 11.0.07 and reinstall 11.0.00 with NO automatic updating: stop updating at version 11.0.06.
Result: the tracking list is filled with all items.
Earlier this year Adobe announced end of life of Acrobat.com-based shared reviews at the end of this year 2014.
My question to Adobe: how long is this type of shared review supported ?
My complete workflows are based on it.

Shared Reviews in Acrobat 9 Never End if File Kept Open

It appears that an Acrobat Pro 9 shared review does not really end until everyone has closed the document, even if the deadline has already passed.
Here are the details:
1. Using Acrobat 9 Pro I created a shared review that is hosted on a local network share
2. I select to email each participant a copy of the PDF as an attachement
3. Each participant is using Acrobat 9 pro
4. As the initiator I can either set a deadline or use the end review now option
5. Participants are notified the review has ended and are told to publish their comments (in the bar on top)
6. Participants press the publish button, their comments are published, and the Publish button greys out
7. If the participants keep the document open, they can just make any other comment or markup and the Publish button enables again. They can publish the new comments. This will happen as long as they keep the document open - minutes or even hours after the review has ended.
8. As the initiator, if I close the document and reopen it, I automatically see all comments, even those made after the review has ended
9. The only way a participant is stopped from commenting is if they close the document and reopen it. At this point they can no longer publish any comments.
So it appears every participant MUST close the document in Acrobat - something that is very hard to guarentee.
Any suggestions?
Thanks!

You would need to first set some javascript globals from your VBA code and then call your menu item.

Blackberry Calendar Entries showing as starting 1HR later than Lotus Notes

Hi Guys,
I have a user who has a Blackberry 8300 with Blackberry Version 4.2.2.146.
What is happening is, when he schedules or accepts meetings on Lotus Notes, once it has synchronized over to the Blackberry via the BES, it is showing the meeting entries as being 1 hour later.
I believe this happened when Daylight Savings was changed but its still keeping the time stamps in the emails as being out by 1 hour.
On the Blackberry the time is correct, and on the PC the time is correct.
Any idea's?
Note: There are other 8300's with the same OS version that don't exhibit this issue. Only seems to be this one user currently.
Much Appreciated.

Might lead nowhere but as you have 8300s that have no Lotus notes issues and you have one 8300 that has an issue you have them under your control. Take one of the functioning 8300s and do a sise by side compare and note with the errant 8300.
One place to check and confirm settings is Options>Date/Time
Check to see if both units have the same settings. Quite frankly all else being equal that is the only area that I can think of that would account for a one hour time variance.
Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
If there is a Theme on my Blackberry, Hedone it!
If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem
If your issue has been solved, please mark the post that solved it for you!

Shared Review comment server setup issues

I've been having some issues setting up a comment server/repository for Shared Reviews in Acrobat 8 (for our all-Mac network). I've done extensive research on how to set up a Network Folder and a WebDAV folder (since those are the only two supported methods in Acrobat 8).
- For the Network Folder setup, I created a folder on one of the machines on our network and shared it using SMB. When specifying that location (using smb://IPAddress/Folder/), Acrobat either 1) brings up a login screen, into which I enter the proper credentials, and after pressing OK, it says the connection could not be made, or 2) it verifies the shared folder location, but when I make comments and then choose Publish Comments, a red box appears saying something to the effect of "cannot access IPAddress, will keep trying."
- I also tried using WebDAV. Solutions I found online mostly consisted of using the Terminal to access system files and entering numerous lines of code. I pretty much had to learn about WebDAV from scratch today in order to get the Shared Reviews process set up, but I feel like there is something I'm missing regording its implementation.
I suppose this post can be boiled down to three questions:
1) What is the best way to set up a Shared Review system, and how can it be done in the simplest manner possible?
2) What am I missing from my knowledge of Network Folders and WebDAV folders in this regard?
3) Would functionality be benefited by simply upgrading to Acrobat X?
Thank you all in advance for your responses and help. If there is any more information required in order to provide a solution, please let me know.

The roundcube db schema needs to setup manually. See /usr/share/webapps/roundcube/INSTALL
Also, from your /etc/webapps/postfixadmin/config.inc.php:
$CONF['domain_path'] = 'NO';
$CONF['domain_in_mailbox'] = 'YES';
$CONF['maildir_name_hook'] = 'NO';
..which results in /var/mail/vmail/[email protected]
From your dovecot.conf
mail_home = /var/mail/vmail/%d/%u
...which results in /var/mail/vmail/domain.com/user
That doesn't fit together.

Shared Review Lotus Notes issue

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