Shutting Off Sprint.Bla​ckBerry.Ne​t Email Auto-Forwa​rding After Sprint Account Closed

Hello. I recently had to close my Sprint account and switch to ATT, which meant giving up my Blackberry. Unfortunately, when I closed the Sprint account it didn't occur to me that I would need to shut off the BlackBerry email forwarding service separately. Since it was a Sprint subdomain I assumed Sprint would manage that.
Now the Sprint service is deactivated and I the Blackberry is no longer in use or attached to an active service plan. However, the email forwarding service is still active, and is trying to push email from my work account to [email protected] This address no longer exists.
So anyone trying to email me directly via my work account is getting returned mail errors from the Sprint Blackberry service even though the emails are going through to my work account without a problem.
Blackbery Tech Support requires Sprint to call them directly to deal with the issue. Sprint refuses to help me since I no longer have an account and further says it's something Blackberry needs to fix.
Everyone who is emailing me at work thinks their email is not getting through and it's creating a great deal of confusion.
I would really appreciate any advice for getting this fixed. Thanks.
Solved!
Go to Solution.

Whoa. Thought I replied to this a while ago. Sorry about that.
Thank you very much for your detailed reply. I went back and talked to the person who set this whole thing up to begin with, and it turns out this particular Blackberry was never set up to use BIS.
Once I heard that, realized you were right: there had to be an email forwarding service somewhere. Network Solutions already told me there wasn't any forwarding going on from their servers, and I believed them before, but I went back and checked.
It took a while, but I finally found an all-but-hidden setting to forward emails from Network Solutions that was, indeed, trying to forward emails to the blackberry.net address. As soon as I shut that off the problem fixed itself.
Well, at least now I know I can't trust Network Solutions' technical support to know how their own software works. This whole situation was quite frustrating. The Sprint techs had me convinced it was a known problem with the Blackberry.net account servers.
Sorry to send everyone on a wild goose chase. Thanks for helping me. Without your suggestions I doubt I ever would have figured it out.
Have a good weekend.

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