Silent installation of Adobe RoboHelp 7

I've been asigned to build a package for a silent
installation of Adobe RoboHelp V7.
The installation itself was successful but during the first
start of one feature (RH for Word or HTML)
the user is asked to enter a valid key.
I've tried to avoid this process using the command
C :> msiexec /qn /L* “<Log file>” /I
“<Path to RoboHelp MSI file>”
SERIALNUMBER=<serial number>
but it did'nt work.
Any ideas for the reason? Thanks in advance for your help.
Gromminger

Sorry, I thought that item included the additional
information you will find in this article.
http://www.adobe.com/devnet/robohelp/articles/before_install.html
You will see that the user does have to enter the serial
number.
You may want to report this to bump the priority for fixing.
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Similar Messages

Can anyone help me silent installation of Adobe Robohelp 9?

I want to deploy Adobe Robohelp 9 across my organization. So, i want to deploy it silently. Please can anyone help me with the silent switches or the procedure to install Adobe Robohelp 9 silently. In adobe site Adobe Robohelp 8 silent install document is available, but it is not working for Adobe Robohelp 9.

This does not work for me, as I expected. I am on Windows 7 enterprise 64 bit.
I get :
UI mode : Silent.
Some error occurred during installation. Installation cannot continue.
Exiting Installer with Code: 19
This is the log from PDApp.txt in %appdata%\local\temp:
5/31/2012 17:23:28 [INFO] Setup - Build Version - 2.2.41.0
5/31/2012 17:23:28 [INFO] Setup - Logging Level verbosity Set to 4
5/31/2012 17:23:28 [INFO] Setup - Start Adobe Setup
5/31/2012 17:23:28 [INFO] Setup - TimeLog: Bootstrapper Start
5/31/2012 17:23:28 [INFO] Setup - TimeLog: Start initial checks
5/31/2012 17:23:28 [ERROR] Setup - Error parsing command line arguments at - "--acton=install".
Expected arguments are -
--mode=silent
--overrideFile="<FilePath>"
5/31/2012 17:23:29 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\resources\setup.xml
5/31/2012 17:23:29 [INFO] PIM - XML is valid
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] Setup - Found 3 packages in setup manifest
5/31/2012 17:23:29 [INFO] Utilities - Semaphore is not locked
5/31/2012 17:23:29 [INFO] PIM - Build Version - 2.2.41.0
5/31/2012 17:23:29 [INFO] PIM - Logging Level verbosity Set to 4
5/31/2012 17:23:29 [INFO] Utilities - File does not exist
5/31/2012 17:23:29 [INFO] PIM - Build Version - 2.2.41.0
5/31/2012 17:23:29 [INFO] PIM - Logging Level verbosity Set to 4
5/31/2012 17:23:29 [INFO] PIM - CREATE PIM Instance ...
5/31/2012 17:23:29 [INFO] Utilities - File does not exist
5/31/2012 17:23:29 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
5/31/2012 17:23:29 [INFO] PIM - Current db schema version on machine 1.
5/31/2012 17:23:29 [INFO] PIM - Current db schema version to install 1.
5/31/2012 17:23:29 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
5/31/2012 17:23:29 [INFO] PIM - PIM Database is Up To Date.
5/31/2012 17:23:29 [INFO] PIM - Updater Inventory location:C:\RoboHelp9\resources\updaterinventory.dll
5/31/2012 17:23:29 [INFO] PIM - Acquired System level ACF lock ...
5/31/2012 17:23:29 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\core\PDApp.pimx
5/31/2012 17:23:29 [INFO] PIM - XML is valid
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] PIM - Package id 46DB720D-70A9-49B8-8904-875CF6D9827A is already installed
5/31/2012 17:23:29 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\UWA\UWA.pimx
5/31/2012 17:23:29 [INFO] PIM - XML is valid
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] PIM - Package id 4B1B5F88-7767-4A42-AE69-10945059D31C is already installed
5/31/2012 17:23:29 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\DWA\DWA.pimx
5/31/2012 17:23:29 [INFO] PIM - XML is valid
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] PIM - Package id F3809CA1-F2E8-4E68-819A-AF1079AA9735 is already installed
5/31/2012 17:23:29 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\LWA\LWA.pimx
5/31/2012 17:23:29 [INFO] PIM - XML is valid
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] PIM - Package id 288AEB6F-C67B-4244-8B68-392A279BC618 is already installed
5/31/2012 17:23:29 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 21989306
5/31/2012 17:23:29 [INFO] Setup - TimeLog: End initial checks
5/31/2012 17:23:29 [INFO] Setup - TimeLog: Begin Installing
5/31/2012 17:23:29 [INFO] Setup - Start Installing core package - C:\RoboHelp9\packages\core\PDApp.pimx
5/31/2012 17:23:29 [INFO] PIM - START installPackage at file C:\RoboHelp9\packages\core\PDApp.pimx
5/31/2012 17:23:29 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\core\PDApp.pimx
5/31/2012 17:23:29 [INFO] PIM - XML is valid
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] PIM - Package id 46DB720D-70A9-49B8-8904-875CF6D9827A is already installed
5/31/2012 17:23:29 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.
5/31/2012 17:23:29 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.
5/31/2012 17:23:29 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.
5/31/2012 17:23:29 [INFO] PIM - SUCCESS insertPackageUpdateList.
5/31/2012 17:23:29 [WARN] PIM - Failed to find Node
5/31/2012 17:23:29 [INFO] PIM - SUCCESS insertAppletRegInfoList.
5/31/2012 17:23:29 [INFO] PIM - Backup Folder Created
5/31/2012 17:23:34 [INFO] Utilities - File does not exist
5/31/2012 17:23:35 [INFO] PIM - SUCCESS installPackage at file C:\RoboHelp9\packages\core\PDApp.pimx.
5/31/2012 17:23:35 [INFO] Setup - Finished Installing core package - C:\RoboHelp9\packages\core\PDApp.pimx, Return status: 0
5/31/2012 17:23:35 [INFO] Setup - Start Installing package - C:\RoboHelp9\packages\UWA\UWA.pimx
5/31/2012 17:23:35 [INFO] PIM - START installPackage at file C:\RoboHelp9\packages\UWA\UWA.pimx
5/31/2012 17:23:35 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\UWA\UWA.pimx
5/31/2012 17:23:35 [INFO] PIM - XML is valid
5/31/2012 17:23:35 [WARN] PIM - Failed to find Node
5/31/2012 17:23:35 [INFO] PIM - Package id 4B1B5F88-7767-4A42-AE69-10945059D31C is already installed
5/31/2012 17:23:35 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.
5/31/2012 17:23:35 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.
5/31/2012 17:23:35 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.
5/31/2012 17:23:35 [INFO] PIM - SUCCESS insertPackageUpdateList.
5/31/2012 17:23:35 [INFO] PIM - SUCCESS insertAppletRegInfoList.
5/31/2012 17:23:35 [INFO] PIM - Backup Folder Created
5/31/2012 17:23:39 [INFO] Utilities - File does not exist
5/31/2012 17:23:40 [INFO] PIM - SUCCESS installPackage at file C:\RoboHelp9\packages\UWA\UWA.pimx.
5/31/2012 17:23:40 [INFO] Setup - Finished Installing package - C:\RoboHelp9\packages\UWA\UWA.pimx
5/31/2012 17:23:40 [INFO] Setup - Start Installing package - C:\RoboHelp9\packages\DWA\DWA.pimx
5/31/2012 17:23:40 [INFO] PIM - START installPackage at file C:\RoboHelp9\packages\DWA\DWA.pimx
5/31/2012 17:23:40 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\DWA\DWA.pimx
5/31/2012 17:23:40 [INFO] PIM - XML is valid
5/31/2012 17:23:40 [WARN] PIM - Failed to find Node
5/31/2012 17:23:40 [INFO] PIM - Package id F3809CA1-F2E8-4E68-819A-AF1079AA9735 is already installed
5/31/2012 17:23:40 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.
5/31/2012 17:23:40 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.
5/31/2012 17:23:40 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.
5/31/2012 17:23:40 [INFO] PIM - SUCCESS insertPackageUpdateList.
5/31/2012 17:23:40 [INFO] PIM - SUCCESS insertAppletRegInfoList.
5/31/2012 17:23:40 [INFO] PIM - Backup Folder Created
5/31/2012 17:23:44 [INFO] Utilities - File does not exist
5/31/2012 17:23:45 [INFO] PIM - SUCCESS installPackage at file C:\RoboHelp9\packages\DWA\DWA.pimx.
5/31/2012 17:23:45 [INFO] Setup - Finished Installing package - C:\RoboHelp9\packages\DWA\DWA.pimx
5/31/2012 17:23:45 [INFO] Setup - Start Installing package - C:\RoboHelp9\packages\LWA\LWA.pimx
5/31/2012 17:23:45 [INFO] PIM - START installPackage at file C:\RoboHelp9\packages\LWA\LWA.pimx
5/31/2012 17:23:45 [INFO] PIM - Trying to access xml at path:C:\RoboHelp9\packages\LWA\LWA.pimx
5/31/2012 17:23:45 [INFO] PIM - XML is valid
5/31/2012 17:23:45 [WARN] PIM - Failed to find Node
5/31/2012 17:23:45 [INFO] PIM - Package id 288AEB6F-C67B-4244-8B68-392A279BC618 is already installed
5/31/2012 17:23:45 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.
5/31/2012 17:23:45 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.
5/31/2012 17:23:45 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.
5/31/2012 17:23:45 [INFO] PIM - SUCCESS insertPackageUpdateList.
5/31/2012 17:23:45 [INFO] PIM - SUCCESS insertAppletRegInfoList.
5/31/2012 17:23:45 [INFO] PIM - Backup Folder Created
5/31/2012 17:23:58 [INFO] Utilities - File does not exist
5/31/2012 17:23:59 [INFO] PIM - SUCCESS installPackage at file C:\RoboHelp9\packages\LWA\LWA.pimx.
5/31/2012 17:23:59 [INFO] Setup - Finished Installing package - C:\RoboHelp9\packages\LWA\LWA.pimx
5/31/2012 17:23:59 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
5/31/2012 17:23:59 [INFO] PIM - Inventory Already present on the machine...
5/31/2012 17:23:59 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
5/31/2012 17:24:00 [WARN] Setup - Install Source Path not specified. Searching for payloads at the launch path.
5/31/2012 17:24:00 [INFO] Setup - Deployment Engine launched with command : "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\Setup.exe" --deploymentFile="C:\RoboHelp9\deploy\AdobeRobohelp9.0.1en_US.install.xml" --overrideFile="C:\RoboHelp9\application.xml.override" --installSourcePath="C:\RoboHelp9"
5/31/2012 17:24:04 [FATAL] Setup - End Adobe Setup. Exit code: 19
5/31/2012 17:24:04 [INFO] PIM - PIMSqlite closeDB status 0
5/31/2012 17:24:04 [INFO] PIM - FREE PIM Instance ...

Silent installation of Adobe Robohelp 9?

I want to deploy Adobe Robohelp 9 across my organization. So, i want to deploy it silently.
Please can anyone help me with the silent switches or the procedure to install Adobe Robohelp 9 silently.
In adobe site Adobe Robohelp 8 silent install document is available, but it is not working for Adobe Robohelp 9.

This thread has been locked as it has also been posted at http://forums.adobe.com/message/3737839#3737839
Please don't cross-post as it makes it difficult for others who are searching for an answer to the same question. Only one thread gets answered so people go to dead ends.
If you have created the thread in the wrong forum, add a post asking the moderators to move it.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Run a silent installation of Adobe Creative Suite 2.0

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When you have all your data backed up:
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Re-boot and hold down the C key.
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HTH
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How to do silent installation for Adobe CS1 .

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Popup of reboot notification jumped out when silent installation of Adobe Reader.

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This is what I found somewhere else
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How do I create a silent install for Adobe Robohelp 11.0? AAMEE fails

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Best Regards,
Christian Roejbaek

Hi Christian,
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Hello
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<?xml version="1.0" encoding="utf-8"?>
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Adobe AIR
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Greetings from Adobe.
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I have a 32-bit operating system. I was able to install Elements 11 using the setup.exe file but would like to deploy to 60 computers silently using Altiris or SCCM.

Hi
I have the same problem :
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW025: The payload with AdobeCode: {98CE8819-87AA-4814-8167-ADDDD513485F} has critical dependency on:
Family: Shared Technology
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MinVersion: 0.0.0.0
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ERROR: DW025: Some of the critical dependencies are x64 payloads, which are not supported on this machine x86.
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW025 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
And i followed the instructions as setup.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
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This works on my 64bit Windows 7 machines but not on 32bit.
How does a dependency on "ProductName: Photoshop Camera Raw for Elements 11 (64 bit)" exist on a 32bit machine?

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Hi,
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Both Hotfixes are not available under win 2008r2. Dotnet 3.5sp1 is already installed and the other hotfix is not for R2.
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Hi John,
Acrobat 9.3.2 is certified for W2008R2

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Our machines are running Windows XP SP3.
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--deploy
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<?xml version="1.0" encoding="UTF-8" ?>
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I've tried all the advice given to date, but the ID CS5 version 7.0.4.553 crash continues to occur on start up only on one user profile with error message EXC_BAD_ACCESS (SIGBUS).
It looks like others have had a similar problem, but theyve been able to resolve it by copying over their preferences from an earlier version of ID, but I don't have earlier versions on this computer, so I'm out of luck.
I doubt copying over preferences is ever correct. There are no documented cases that I know of where copying preferences works and deleting them does not.
Essentially every crash gives an EXC_BAD_ACCESS (SIGBUS) error. You need to inspect the stack trace for anything that is specific to yours. In your case it references a ProtectiveShutdown, so consult the ProtectiveShutdownLog file in the InDesign Recovery folder for more information.
You deleted all of these?:
~/Library/Application Support/Adobe/Adobe InDesign CS5
~/Library/Caches/Adobe InDesign
~/Library/Caches/com.adobe.InDesign
~/Library/Preferences/Adobe InDesign
~/Library/Preferences/com.adobe.InDesign.plist
~/Library/Preferences/com.adobe.InDesign.plist.lockfile
~/Library/Saved Application State/com.adobe.InDesign.savedState

Silent uninstall of Adobe Premiere Elements 9

On http://kb2.adobe.com/cps/861/cpsid_86151.html I found a good description for a silent installation of Adobe Premiere Elements 9 which really works fine. But where to find a description for a silent uninstall of Adobe Premiere Elements 9?
Thanks for all help
ResLi

PhotoshopElements_9_LS15.exe should be 1.2mb so that looks ok.
PhotoshopElements_9_LS15.7z should be 1.8gb so that does NOT look ok.
re-download the 7z file, http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml

Adobe Acrobat XI Pro - Silent installer

Hello,
I am trying to create an installer for Adobe Acrobat 11 Pro. I have used the customization wizard to create a transform file for the install and specified it to be silent. However, it appears that windows are still opening in the background when the installer runs, which causes my department's automated installer service to close out of the install thinking the installer is "broken."
The windows appear to be "Moving ____ to recycle bin" messages, meaning the Acrobat MSI is moving the setup files rather than deleting them completely.
Is there a way to change this behavior in order to make the installer delete the files instead of moving them?
The command is currently:
if exist [file generated to determine if a prior uninstall was sucessful] (msiexec /i "[PATH]Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.msi" /qn CLIENTUILEVEL=0 TRANSFORMS=[PATH]\Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.mst" /l*v "[PATH]\adobe.log")
Any help is appreciated.
Thanks,
Drew

Hi Drew,
Please navigate to the location in Command prompt where you have Acropro.msi. Then run this command.
msiexec /i "AcroPro.msi" TRANSFORMS="AcroPro.mst" /qn
Please ensure to launch Command prompt as an Admin.
Please let us know if it helps.
Regards,
Abhijit

Silent installation of Adobe RoboHelp 7

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