Slide videos (FLV's) starting and stopping

I've published a number of swf's for a training course that I'm producing. Each of these contain a couple of FLV's, inserted as slide videos, one at the front of the slideset and the other about half way through. The problem is that a number of people who are beta testing for me are having issues replaying the FLV's within the swfs, as they keep stopping and starting before they can view them properly.
I have a preloader on the front of every swf, so shouldn't that give enough time for the FLV to buffer before playing, or doesn't the FLV preload at all?
I'd really appreciate some help with this.
Thanks,
Pippa

Hi George,
That's really very helpful of you!  Many thanks. However, my problem is with the FLV video starting and starting. That is being downloaded as an external file within the swf that I'm playing, so the loader widget would only have an effect upon any flash element of the swf and not upon an FLV.
As far as I can see, the preloader doesn't have any effect upon the FLV, so if you have an FLV as the first slide, the preloader runs until the swf has downloaded, the swf starts to play, but then you get a black loading screen, while the FLV downloads.  I also have another FLV in the middle of the slideset, so when the swf gets to that point, again, I get a black loading screen until the video has downloaded. 
I'm struggling to find a solution.  It's really very important that the swf including FLV's play smoothly all the way through, as I'm producing a set of talking head training videos with quizzes and they need to look professional. I like the way Captivate produces slidesets together with the ability to produce quizzes, but I'm not sure that the video integration is so good.
The only option I can think of is to take out the quizzes and produce those as swfs and then publish the remainder of the slidesets as mp4's, rather than swf's.
Does anyone else have any other suggestions?
Thanks Pippa
Good luck with your question, George.  I'll take a look at it, but suspect that I'm more in the dark about it than you!

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