Smart group causes Mail to crash
I created a smart group that immediately caused Mail (3.6 (936)) to crash (apparently).
Since, I have been unable to launch Mail normally - it starts with the smart group in question selected, and then crashes, I need to force quit it.
I have tried to launch Mail with shift pressed down. It starts, and works, up to the moment I select this smart group. I can modify it, and perform delete command, but this is never executed, Mail crashes... Any suggestions?
hmibrooklyn I tried and failed to get Mail to crash by following what you described. Until someone else has anything more constructive to add I suggest the following, in no particular order. Try each suggestion and determine if any one of them keeps Mail from crashing.
Try copying the text from Pages, but instead of pasting it select Paste and Match Style from Mail's Edit menu before formatting it as a numbered list.
Before composing the message select Make Plain Text from Mail's Format menu.
If you have more than one Mail account, perform the same action using a different Mail account.
Open Font Book - it's in your Applications folder. Select All Fonts from the Collections column, then select any of the fonts in the adjoining column, then Select All from the Edit menu. Then, select Validate Fonts from the File menu.
The end result ought to resemble the following screenshot. If it does not, report any errors it encounters.
Create a new, temporary User account to determine if the problem exists while using it instead of your usual one: Isolating an issue by using another user account
You will have to configure a Mail account for the temporary User account, but you can use the settings from the existing Mail account.
Delete the temporary User account when you are finished with it.
That's all I can think of for now.
Similar Messages
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How do I delete a message in my mailbox that causes mail to crash whenever it is selected?
I am using OSX 10 on an iMac.
I received a mail message (actually, it came in duplicate) and whenever I select the message in my list, the mail application crashes. I tried launching mail in safe mode, but that only puts me in a "nothing selected" state. I also used the "rebuild" command. I think I need to remove this message somehow without touching it. It seems like it has a virus or something. Any suggestions would be greatly appreciated.
Thanks,
Steve
I get the error message below every time I select the message.
Process: Mail [768]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 8.0 (1990.1)
Build Info: Mail-1990001000000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Mail [768]
User ID: 501
Date/Time: 2014-11-12 21:36:59.373 -0500
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: FD307092-3252-D918-8689-E1D793A772EE
Time Awake Since Boot: 1800 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[NSConcreteTextStorage attribute:atIndex:longestEffectiveRange:inRange:]: Range or index out of bounds'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8bbe164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff85ece6de objc_exception_throw + 43
2 CoreFoundation 0x00007fff8bbe14fd +[NSException raise:format:] + 205
3 UIFoundation 0x00007fff845113f3 -[NSConcreteTextStorage attribute:atIndex:longestEffectiveRange:inRange:] + 133
4 Foundation 0x00007fff83e87a68 -[NSAttributedString enumerateAttribute:inRange:options:usingBlock:] + 209
5 Mail 0x000000010b01443a Mail + 1770554
6 Mail 0x000000010aeb658e Mail + 337294
7 Mail 0x000000010aeb6186 Mail + 336262
8 Mail 0x000000010aebd3fa Mail + 365562
9 Foundation 0x00007fff83e2fc73 NSKeyValueNotifyObserver + 382
10 Foundation 0x00007fff83e2ee48 NSKeyValueDidChange + 463
11 Foundation 0x00007fff83e339ad -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
12 Mail 0x000000010af9f1fe Mail + 1290750
13 Mail 0x000000010b1436d0 Mail + 3012304
14 Foundation 0x00007fff83f632e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
15 Foundation 0x00007fff83e4f905 -[NSBlockOperation main] + 97
16 Foundation 0x00007fff83e2e59c -[__NSOperationInternal _start:] + 653
17 Foundation 0x00007fff83e2e1a3 __NSOQSchedule_f + 184
18 libdispatch.dylib 0x00007fff89f66c13 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff89f72cbf _dispatch_main_queue_callback_4CF + 861
20 CoreFoundation 0x00007fff8bb34c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
21 CoreFoundation 0x00007fff8baf12ef __CFRunLoopRun + 2159
22 CoreFoundation 0x00007fff8baf0838 CFRunLoopRunSpecific + 296
23 HIToolbox 0x00007fff82d0143f RunCurrentEventLoopInMode + 235
24 HIToolbox 0x00007fff82d011ba ReceiveNextEventCommon + 431
25 HIToolbox 0x00007fff82d00ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
26 AppKit 0x00007fff8eb23821 _DPSNextEvent + 964
27 AppKit 0x00007fff8eb22fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
28 AppKit 0x00007fff8eb16f73 -[NSApplication run] + 594
29 AppKit 0x00007fff8eb02424 NSApplicationMain + 1832
30 libdyld.dylib 0x00007fff85d1d5c9 start + 1
31 ??? 0x0000000000000001 0x0 + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff805f3282 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff819a2b73 abort + 129
2 libc++abi.dylib 0x00007fff8aab3a21 abort_message + 257
3 libc++abi.dylib 0x00007fff8aadb9d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff85ed26c6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff8aad90a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8aad9113 std::terminate() + 51
7 libobjc.A.dylib 0x00007fff85ed24ef objc_terminate + 9
8 libdispatch.dylib 0x00007fff89f66c27 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff89f72cbf _dispatch_main_queue_callback_4CF + 861
10 com.apple.CoreFoundation 0x00007fff8bb34c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
11 com.apple.CoreFoundation 0x00007fff8baf12ef __CFRunLoopRun + 2159
12 com.apple.CoreFoundation 0x00007fff8baf0838 CFRunLoopRunSpecific + 296
13 com.apple.HIToolbox 0x00007fff82d0143f RunCurrentEventLoopInMode + 235
14 com.apple.HIToolbox 0x00007fff82d011ba ReceiveNextEventCommon + 431
15 com.apple.HIToolbox 0x00007fff82d00ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
16 com.apple.AppKit 0x00007fff8eb23821 _DPSNextEvent + 964
17 com.apple.AppKit 0x00007fff8eb22fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
18 com.apple.AppKit 0x00007fff8eb16f73 -[NSApplication run] + 594
19 com.apple.AppKit 0x00007fff8eb02424 NSApplicationMain + 1832
20 libdyld.dylib 0x00007fff85d1d5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff805f422e kevent64 + 10
1 libdispatch.dylib 0x00007fff89f69a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff805f3946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a0544a1 start_wqthread + 13
Thread 28:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff805ee52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff805ed69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8baf1b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8baf0fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8baf0838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8beb9e90 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff83e8eb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8a0562fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8a056279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8a0544b1 thread_start + 13
Thread 29:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff805f33f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff8a0562fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8a056279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8a0544b1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff805ee52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff805ed69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8baf1b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8baf0fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8baf0838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8ec868f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8a0562fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8a056279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8a0544b1 thread_start + 13
Thread 31:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff805ee52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff805ed69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff82a6ed63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff82a6ec96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8a0562fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8a056279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8a0544b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff54d99d58 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff54d99d80 rsp: 0x00007fff54d99d58
r8: 0x0000000000000000 r9: 0x00007fff819ccd90 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff54d99ee0 r13: 0x00007fff54d9a3c0 r14: 0x00007fff71793300 r15: 0x00007fff54d99dc0
rip: 0x00007fff805f3282 rfl: 0x0000000000000206 cr2: 0x00007fff704f2fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x10de7d000 - 0x10de7dff5 +cl_kernels (???) <1A61163A-39B7-4485-9A27-851C110EB3D3> cl_kernels
0x10f1e5000 - 0x10f2cbfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
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0x1120f8000 - 0x112109ffb dhx.so (183) <4BE28005-1AE3-3D6D-875F-9AD9F69E79F1> /usr/lib/sasl2/dhx.so
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0x112155000 - 0x11215afff libntlm.so (193) <B257700E-17B1-3DE7-A764-BC7786564B5C> /usr/lib/sasl2/libntlm.so
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0x112166000 - 0x112168fff login.so (193) <DF41E250-01D0-31F4-8A80-9B6EE6B7C0D1> /usr/lib/sasl2/login.so
0x11216c000 - 0x11216fff7 mschapv2.so (183) <F758C957-FB59-3E55-8798-44016F79E520> /usr/lib/sasl2/mschapv2.so
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0x1121e5000 - 0x1121ebfff com.apple.HeimODAdmin (4.0 - 2.0) <8A8F50F3-0BA1-30ED-B79B-464DE78926E1> /System/Library/PrivateFrameworks/HeimODAdmin.framework/Versions/A/HeimODAdmin
0x1121f4000 - 0x1121f5fff com.apple.CFAccountPolicy (1.0 - 1) <8202A049-7ED7-39A3-987E-FD5093DB7890> /System/Library/PrivateFrameworks/AccountPolicy.framework/Frameworks/CFAccountP olicy.framework/Versions/A/CFAccountPolicy
0x112200000 - 0x112201fff plain-clienttoken.so (183) <12B2FD79-5F8D-31E5-9A53-B5E3D03F9D36> /usr/lib/sasl2/plain-clienttoken.so
0x112205000 - 0x112207fff pwauxprop.so (419) <5F54667E-8C54-3445-9D1D-7C8A423DDE7C> /usr/lib/sasl2/pwauxprop.so
0x11220b000 - 0x11220dfff shadow_auxprop.so (183) <4E05B744-F0DB-314A-886C-172E7864B5F7> /usr/lib/sasl2/shadow_auxprop.so
0x112212000 - 0x112215fff smb_ntlmv2.so (183) <231397CF-F819-30D6-9238-A111137F97A2> /usr/lib/sasl2/smb_ntlmv2.so
0x1126d7000 - 0x112702fff com.apple.icloud.iaplugin (426 - 562) <600688FC-56BF-3DB9-980C-861EDF44B1D7> /System/Library/InternetAccounts/iCloud.iaplugin/Contents/MacOS/iCloud
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0x11273d000 - 0x11274ffff com.apple.frameworks.preferencepanessupport (13.0 - 13.0) <41164AC3-82FF-351B-91C6-7CD19CB13F57> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
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0x7fff8920b000 - 0x7fff8920bfff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <a question for the iPhone forum?
LN -
Rules cause Mail to crash?
This problem actually started some time ago, on a different Mac. I had a 17" G4 Powerbook. It was running 10.4.2 when the problem first appeared, and was eventually upgraded to 10.4.9. The problem is that when I turn on even a single Rule in Mail, Mail crashes on launch. The rule I tested this with is simple: If I receive mail from <domain>.com (where <domain> is a standard domain name) move the mail to a designated folder. The solution to the problem was simple: I turned rules off.
After a couple of years without rules, recently, I upgraded to a MacBook Pro. I transferred all my files over, of course. I thought, "Hmm, I sure miss using rules to sort my mail. Maybe that pesky problem has gone away." I turned on a single rule.
It worked! I was very pleased. At some point, though, I quit Mail. When I relaunched it - BAM! - Mail quit. I went through the Reopen/Relaunch loop, and was able to get Mail to open eventually. It seemed it downloaded a few additional emails each time. (I get a lot of mail.) Once I was able to get it to launch without crashing, I turned the Rule off, and Mail works again.
I tried a test: I turned Rules back on, checked for new messages, quit, then relaunched Mail. Mail doesn't quit if there are no incoming messages when I open it. I have a feeling it only crashes if there is a piece of mail that conforms to the rule, but perhaps not.
I've seen a few other posts in these forums going back to early 2006 on this topic, not one with a single reply.
I have a feeling there is a plist file I can delete to fix this problem... but which?
I've rebuilt my mailboxes and also deleted old pre-Tiger mbox files. I have mail folders as large as 2.49GB, but the mail is divided into subfolders within those, and no subfolder is larger than 1GB. I do not as a rule keep mail in the mailboxes themselves; it is all sorted into folders.
Should I go into the subfolders as well to delete the pre-Tiger mbox files? (I have not yet.) Also, the procedure for cleaning pre-Tiger mailboxes didn't mention the Incoming_Mail and IncomingTable_ofContents files, but I assume those should be deleted as well. (I've left them for now - they are small and I am scared.)
I know Mail was probably not intended for the volume of mail I end and receive, but I really don't want to switch to Entourage! I'm spoiled!
Thanks in advance for your help, and thanks to Ernie and David for the replies to other people's posts that got me this far.
Cheers,
David
MacBook Pro 15" Mac OS X (10.4.10) Mail 2.1.1
Powerbook G4 17 Mac OS X (10.4.2)You can get rid of the file where rules are stored so that Mail creates it anew as follows:
1. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
2. Quit Mail if it’s running.
3. In the Finder, go to ~/Library/Mail/.
4. Move any MessageRules.plist (Mail 2.x) and/or MessageSorting.plist (Mail 1.x) files to the Desktop. This is where Mail stores all the rules, including the rule that governs what the junk filter does.
5. Open Mail. As a result of having removed the rules files, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
6. Go to Preferences > Junk Mail and enable junk filtering.
7. Go online again if you went offline in step 5.
8. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.
<hr>
> I do not as a rule keep mail in the mailboxes themselves;
it is all sorted into folders.
What do you mean? Messages can only be stored in mailboxes and nowhere else. Mailboxes may appear as generic folder icons in Mail, but they’re still mailboxes and you create them by means of Mailbox > New Mailbox...
> Should I go into the subfolders as well to delete the pre-Tiger mbox files?
You can certainly delete them if you want, but they have no bearing on this.
The only items within a mailbox (i.e. within an *.mbox or an *.imapmbox folder) used by Mail 2.x are Info.plist and the Messages folder. Any other files you may see there are almost certainly Mail 1.x files that Mail 2.x leaves there after the conversion. This is poorly explained in Mac OS X 10.4 Mail: Some mailbox files used by Mac OS X 10.3 are not deleted after importing. The article only talks about mailboxes in ~/Library/Mail/Mailboxes/, but the same can also be said about mailboxes in “POP-”, “IMAP-”, or “Mac-” account folders.
As long as you keep a backup copy of the old files for a while (at least, until you’re sure everything was converted properly), they can safely be removed from the Mail folder. OnyX has a Cleaning > Misc > Temporary and obsolete items option for getting rid of all those files.
Note that if you see strangely-named Messages-T0x... folders, these aren’t old files from previous versions of Mail, but rather an indication that there is something amiss. More specifically, these are temporary folders created by Mail 2.x during an import or a reindexing process (e.g. rebuilding a mailbox) that Mail should have deleted when done.
<hr>
When an application crashes (i.e. quits unexpectedly), the system writes information about the state of the application at the moment of the crash to a log file. That information is called a crash report and makes troubleshooting easier. If Mail keeps crashing, proceed as follows to find and post the relevant part of the crash report here:
1. Open ~/Library/Logs/CrashReporter/Mail.crash.log. The whole crash log appears in a Console window (you can also open that file with any text editor). It may contain many crash reports. We only want the latest, which is located at the bottom of the file.
2. Look for a line that begins with “Date/Time:” as close to the bottom as possible, and another that says “Thread N Crashed:”, where N is a number. Select everything from the “Date/Time:” line down to (and including) the lines immediately following “Thread N Crashed:”. Copy that text and paste it in your post. Do not post the whole crash log, and do not include anything beyond the lines immediately following “Thread N Crashed:” either, just the relevant part.
Take a look at the following thread for examples of what a crash report looks like:
http://discussions.apple.com/thread.jspa?threadID=466701 -
Possible iCloud related problem causing Mail to crash
Hi,
So, to begin a description of my issue, please could I ask you to take a quick scan of my thread over in the "Mail" section of the ASC here:
https://discussions.apple.com/thread/3557672
You will see that following a serious of updates I have a problem where my Mail client keeps unexpectedly quitting on start-up. Crash logs in the above thread.
I've tried all the obvious troubleshooting, but something occured to me:
I can check my mail on iCloud.com fine.
I can check my mail on my iPhone fine.
When I forced a reset of Mail by removing all the Mailboxes, preferences, caches etc associated with it, I was able to open it fine... no problem.
When I reconnected it to my iCloud accoutn (by checking the box in system preferences) it seemed to be working fine.
When I added back the mailboxes "On My Mac" it still seemed to be working fine.
It was only when it started checking for new mail, or perhaps doing some updating or syncing that it crashed again, and ever since it has been crashing on start-up again as per the original problem.
This leads me to think that perhaps the problem is iCloud related and not conencted to the Mail program itself (or Growl as originally though [see my original thread... and it has since been removed and not reinstalled]).
That, or, perhaps one or more of my emails contains an attachment or content which is causing the crash? Is this possible?
If so, how can I discover if this is the case, and which email it may be?
Or perhaps it is unrelated to the above to suggestions, but by posting here someone may be able to offer some further suggestions?
Thanks in advance!Right. So after a few weeks of putting up with this problem having tried every solution I could think of multiple times I booked myself into an Genius Bar session. Took it in, opened my laptop... bam... suddenly Mail is working fine again!!
Absolutely no idea why, or what the original problem was. Genius Bar gar couldn't spot anything in old crash logs that pointed to the problem... so the mystery remains! At least it works now.
Very irritating! -
Smart guides causing photoshop to crash in Photoshop 2014 CC
I'm getting a constant crash when I have smart guides running. Seems more stable without them on.
This is on a MacBook 13" Retina running 10.9.4, late 2013 model.
Just wondering if anyone else has had this problem?Here's the log
http://cl.ly/0x0y2D1H3e1k
Process:
Adobe Photoshop CC 2014 [17475]
Path:
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier:
com.adobe.Photoshop
Version:
15.0.0 (15.0.0.58)
Code Type:
X86-64 (Native)
Parent Process: launchd [271]
Responsible:
Adobe Photoshop CC 2014 [17475]
User ID:
501
Date/Time:
2014-07-02 10:48:16.707 -0600
OS Version:
Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: C369798E-F415-6930-470C-38AB7CBD0791
Sleep/Wake UUID: CF0F256D-94CC-41A0-A044-B9A5D7B8E1A6
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000300f0000017d
VM Regions Near 0x300f0000017d:
__LINKEDIT
0000123400498000-00001234005d4000 [ 1264K] r--/rwx SM=COW /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIn telHD5000GraphicsGLDriver
-->
MALLOC_NANO
0000600000000000-0000600000600000 [ 6144K] rw-/rwx SM=COW
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop
0x0000000106234944 0x105321000 + 15808836
1 com.adobe.Photoshop
0x000000010620a052 0x105321000 + 15634514
2 com.adobe.Photoshop
0x0000000105afd849 0x105321000 + 8243273
3 com.adobe.Photoshop
0x00000001059a9ca0 0x105321000 + 6851744
4 com.adobe.Photoshop
0x000000010599ed9a 0x105321000 + 6806938
5 com.adobe.Photoshop
0x00000001053b6491 0x105321000 + 611473
6 com.adobe.Photoshop
0x00000001053b696d 0x105321000 + 612717
7 com.adobe.Photoshop
0x00000001053b5a11 0x105321000 + 608785
8 com.adobe.Photoshop
0x00000001053b165f 0x105321000 + 591455
9 com.adobe.Photoshop
0x00000001053b1420 0x105321000 + 590880
10 com.adobe.Photoshop
0x0000000106beb724 0x105321000 + 25995044
11 com.apple.AppKit
0x00007fff87ff6a19 -[NSApplication run] + 646
12 com.adobe.Photoshop
0x0000000106bebf02 0x105321000 + 25997058
13 com.adobe.Photoshop
0x0000000106bed288 0x105321000 + 26002056
14 com.adobe.Photoshop
0x00000001053b1d2f 0x105321000 + 593199
15 com.adobe.Photoshop
0x000000010562c0f7 0x105321000 + 3191031
16 com.adobe.Photoshop
0x000000010562c299 0x105321000 + 3191449
17 com.adobe.Photoshop
0x0000000105323434 0x105321000 + 9268
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff83340662 kevent64 + 10
1 libdispatch.dylib
0x00007fff860fe421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff860fe136 _dispatch_mgr_thread + 52
Thread 2:: MPSupport Worker
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000011419089b 0x114149000 + 293019
3 MultiProcessor Support
0x00000001141907ab 0x114149000 + 292779
4 MultiProcessor Support
0x00000001141b0c39 0x114149000 + 425017
5 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 3:: MPSupport Worker
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000011419089b 0x114149000 + 293019
3 MultiProcessor Support
0x00000001141907ab 0x114149000 + 292779
4 MultiProcessor Support
0x00000001141b0c39 0x114149000 + 425017
5 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 4:: MPSupport Worker
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000011419089b 0x114149000 + 293019
3 MultiProcessor Support
0x00000001141907ab 0x114149000 + 292779
4 MultiProcessor Support
0x00000001141b0c39 0x114149000 + 425017
5 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8333ba56 semaphore_wait_trap + 10
1 libtbb.dylib
0x000000010aae8550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8333ba56 semaphore_wait_trap + 10
1 libtbb.dylib
0x000000010aae8550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8333ba56 semaphore_wait_trap + 10
1 libtbb.dylib
0x000000010aae8550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8333f9aa __select + 10
1 com.apple.CoreFoundation
0x00007fff8a6efab3 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 9:: IPCClient rcvr: FMClient.501.17475.140735116378896.1
0 libsystem_kernel.dylib
0x00007fff8333f9aa __select + 10
1 com.extensis.cpp-core-framework 0x000000011aab362d GIPCReceiver::OSWaitForData() + 2975
2 com.extensis.cpp-core-framework 0x000000011aaa8004 GIPCClient::ReceiverThreadProc(GThread*) + 798
3 com.extensis.cpp-core-framework 0x000000011ab269d5 GThread::PthreadInternal(void*) + 223
4 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 10:: Agent IF Message Handler
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.extensis.cpp-core-framework 0x000000011aae5b64 GSemaphore::TimedWait(unsigned int) + 76
3 com.extensis.cpp-core-framework 0x000000011aaac8bd GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4 com.extensis.ExtensisFontManagement.sdk 0x000000011b08c419 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5 com.extensis.ExtensisFontManagement.sdk 0x000000011b08cb36 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6 com.extensis.cpp-core-framework 0x000000011ab269d5 GThread::PthreadInternal(void*) + 223
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff8333fa3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff8c695dc0 nanosleep + 200
2 com.adobe.PSAutomate
0x000000011b75ed88 0x11b608000 + 1404296
3 com.adobe.PSAutomate
0x000000011b7447ee 0x11b608000 + 1296366
4 com.adobe.PSAutomate
0x000000011b75e925 0x11b608000 + 1403173
5 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 12:: General Background Service
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x00000001055fa506 0x105321000 + 2987270
3 com.adobe.Photoshop
0x0000000106f5d5d8 0x105321000 + 29607384
4 com.adobe.Photoshop
0x0000000106f5c7bc 0x105321000 + 29603772
5 com.adobe.Photoshop
0x0000000106f5dffa 0x105321000 + 29609978
6 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 13:: General Background Service
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x00000001055fa506 0x105321000 + 2987270
3 com.adobe.Photoshop
0x0000000106f5d5d8 0x105321000 + 29607384
4 com.adobe.Photoshop
0x0000000106f5c7bc 0x105321000 + 29603772
5 com.adobe.Photoshop
0x0000000106f5dffa 0x105321000 + 29609978
6 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff8333ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8333ad18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8a6a3fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8a6a35e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8a6a2f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff881a305e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff8333f91a __recvfrom + 10
1 VulcanMessage5.dylib
0x000000010d0a4b95 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 15
2 VulcanMessage5.dylib
0x000000010d0a2b32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
3 VulcanMessage5.dylib
0x000000010d0a0c40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
4 VulcanMessage5.dylib
0x000000010d0a0cae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
5 VulcanMessage5.dylib
0x000000010d0997d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
6 VulcanMessage5.dylib
0x000000010d09a262 vcfoundation::io::Serializer::InternalDeserialize() + 30
7 VulcanMessage5.dylib
0x000000010d09a16f vcfoundation::io::Serializer::Deserialize() + 9
8 VulcanMessage5.dylib
0x000000010d09f782 vcfoundation::ncomm::Connection::ReadIn() + 28
9 VulcanMessage5.dylib
0x000000010d09f8c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
10 VulcanMessage5.dylib
0x000000010d09f681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
11 VulcanMessage5.dylib
0x000000010d09f5fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
12 VulcanMessage5.dylib
0x000000010d09032b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
13 VulcanMessage5.dylib
0x000000010d091507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
14 VulcanMessage5.dylib
0x000000010d0a02d0 vcfoundation::thread::AbstractThread::Run() + 50
15 VulcanMessage5.dylib
0x000000010d0a4523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
16 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
17 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
18 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 16:: UxTech Queue ThreadController
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x0000000106ab279b 0x105321000 + 24713115
3 com.adobe.Photoshop
0x000000010711d3cb 0x105321000 + 31441867
4 com.adobe.Photoshop
0x000000010711b826 0x105321000 + 31434790
5 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 17:: UxTech Queue ThreadController
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x0000000106ab279b 0x105321000 + 24713115
3 com.adobe.Photoshop
0x000000010711d3cb 0x105321000 + 31441867
4 com.adobe.Photoshop
0x000000010711b826 0x105321000 + 31434790
5 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 18:: UxTech Queue ThreadController
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x0000000106ab279b 0x105321000 + 24713115
3 com.adobe.Photoshop
0x000000010711d3cb 0x105321000 + 31441867
4 com.adobe.Photoshop
0x000000010711b826 0x105321000 + 31434790
5 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 19:: UxTech Queue ThreadController
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x0000000106ab279b 0x105321000 + 24713115
3 com.adobe.Photoshop
0x000000010711d3cb 0x105321000 + 31441867
4 com.adobe.Photoshop
0x000000010711b826 0x105321000 + 31434790
5 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff8333ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8333ad18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8a6a3fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8a6a35e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8a6a2f25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8555a967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8555a76b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine
0x000000011cc703dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine
0x000000011ca1e5c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine
0x000000011cc704a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine
0x000000011cc7051a APXGetHostAPI + 2516618
6 com.adobe.ape.engine
0x000000011cc70649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine
0x000000011cc703dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine
0x000000011ca1e5c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine
0x000000011cc704a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine
0x000000011cc7051a APXGetHostAPI + 2516618
6 com.adobe.ape.engine
0x000000011cc70649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine
0x000000011cc703dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine
0x000000011ca1e5c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine
0x000000011cc704a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine
0x000000011cc7051a APXGetHostAPI + 2516618
6 com.adobe.ape.engine
0x000000011cc70649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine
0x000000011cc703dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine
0x000000011ca1e5c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine
0x000000011cc704a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine
0x000000011cc7051a APXGetHostAPI + 2516618
6 com.adobe.ape.engine
0x000000011cc70649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine
0x000000011cc703a0 APXGetHostAPI + 2516240
3 com.adobe.ape.engine
0x000000011cc885ab APXGetHostAPI + 2615067
4 com.adobe.ape.engine
0x000000011cc704a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine
0x000000011cc7051a APXGetHostAPI + 2516618
6 com.adobe.ape.engine
0x000000011cc70649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine
0x000000011cc703a0 APXGetHostAPI + 2516240
3 com.adobe.ape.engine
0x000000011ce02fe3 APXGetHostAPI + 4165971
4 com.adobe.ape.engine
0x000000011cc704a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine
0x000000011cc7051a APXGetHostAPI + 2516618
6 com.adobe.ape.engine
0x000000011cc70649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 27:: Update Activation Menu Items
0 libsystem_kernel.dylib
0x00007fff8333fa3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff8c695dc0 nanosleep + 200
2 com.adobe.Photoshop
0x000000010558f753 0x105321000 + 2549587
3 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
4 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8472e800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8472e9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff846ff145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x00000001214a015c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework
0x000000012149e130 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework
0x000000012148e70c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework
0x000000012149b0a3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000121392fc9 thread_proxy + 185
10 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
11 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
12 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib
0x00007fff8334064a kevent + 10
1 com.adobe.dvatransport.framework 0x000000012192e04c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x000000012192dcf7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x000000012192d868 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x000000012191d067 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x000000012191cb19 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x0000000121392fc9 thread_proxy + 185
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.dvacore.framework
0x000000012146729b boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvacore.framework
0x0000000121467018 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvacore.framework
0x0000000121466dca boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x000000012192e703 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8472e800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8472e9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff846ff145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x00000001214a015c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework
0x000000012149e130 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework
0x000000012148e70c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework
0x000000012149b0a3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000121392fc9 thread_proxy + 185
10 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
11 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
12 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8472e800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8472e9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff846ff145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x00000001214a015c dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework
0x000000012149e130 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework
0x000000012148e70c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework
0x000000012149b0a3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000121392fc9 thread_proxy + 185
10 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
11 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
12 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib
0x00007fff8334064a kevent + 10
1 com.adobe.dvatransport.framework 0x000000012192e04c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x000000012192dcf7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x000000012192d868 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x000000012191d067 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x000000012191cb19 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x0000000121392fc9 thread_proxy + 185
7 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 34:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff8333ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8333ad18 mach_msg + 64
2 com.apple.QuartzCore
0x00007fff8c7fc377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore
0x00007fff8c7fc2ad thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 35:: IPCDataHandler for rcvr: FMClient.501.17475.140735116378896.1
0 libsystem_kernel.dylib
0x00007fff8333f9aa __select + 10
1 com.extensis.cpp-core-framework 0x000000011aaaf895 -[IPCDataHandler handleDataFromSocket:] + 2197
2 com.apple.Foundation
0x00007fff8555a76b __NSThread__main__ + 1318
3 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 36:: Background Save
0 libsystem_kernel.dylib
0x00007fff8333f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cb07c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop
0x00000001055fa506 0x105321000 + 2987270
3 com.adobe.Photoshop
0x0000000106ce044a 0x105321000 + 26997834
4 com.adobe.Photoshop
0x0000000106cde1b9 0x105321000 + 26988985
5 com.adobe.Photoshop
0x0000000106c19e09 0x105321000 + 26185225
6 libsystem_pthread.dylib
0x00007fff8cb05899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cb0572a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cb09fc9 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib
0x00007fff8333fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cb06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cb09fb9 start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib
0x00007fff8333fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cb06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cb09fb9 start_wqthread + 13
Thread 39:
0 libsystem_kernel.dylib
0x00007fff8333fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cb06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cb09fb9 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib
0x00007fff8333fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cb06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cb09fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000608002a24920 rcx: 0x0000608002a24920 rdx: 0x0000000000000000
rdi: 0x0000300f0000015d rsi: 0x0000000000000000 rbp: 0x00007fff5a8de450 rsp: 0x00007fff5a8de450
r8: 0x000000010e0f6e00 r9: 0x00007fff5a8de48e r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x00007f83548d2c00 r13: 0x0000608000e4c401 r14: 0x0000000000000000 r15: 0x00007f834c51a018
rip: 0x0000000106234944 rfl: 0x0000000000010246 cr2: 0x0000300f0000017d
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x105321000 -
0x109dfbf57 +com.adobe.Photoshop (15.0.0 - 15.0.0.58) <2B8B608A-5EBD-39C4-9612-C6F1A72DECD4> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
0x10aada000 -
0x10ab0afef +libtbb.dylib (0) <D41FA1F0-4921-308A-93DF-4D16F8913472> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/libtbb.dylib
0x10ab2c000 -
0x10ab51fff +libtbbmalloc.dylib (0) <60EF4F46-298B-38B6-A6CD-9B168072EAB7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/libtbbmalloc.dylib
0x10ab7b000 -
0x10ab81fff org.twain.dsm (1.9.5 - 1.9.5) <4FA5ED6F-F613-38C1-88B9-9C672B59619F> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x10ab89000 -
0x10ab8bff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10ab90000 -
0x10aba3ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10abb3000 -
0x10abb7fff com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10abc1000 -
0x10ad90ff7 +com.adobe.owl (AdobeOwl version 5.0.33 - 5.0.33) <99CE9407-9426-3CCF-8C36-3A0F211FD043> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x10add9000 -
0x10b1ebfff +com.adobe.MPS (AdobeMPS 5.8.1.32565 - 5.8.1.32565) <A7808EF8-5C1E-32EE-ACB5-2558AB1EF998> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x10b265000 -
0x10b293fff +VulcanControl.dylib (5.0.0.82 - 5.0.0.82 © 2013 Adobe Systems, Inc. All rights reserved.) <059975FF-07C9-3231-BCD0-4E7E9862B14A> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/VulcanControl.dylib
0x10b2ce000 -
0x10b603ff7 +com.adobe.AGM (AdobeAGM 4.30.33.32634 - 4.30.33.32634) <3C81F840-9BA6-3F43-A295-137BC60F515B> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10b66f000 -
0x10b670fff libCyrillicConverter.dylib (61) <AA2B224F-1A9F-30B9-BE11-633176790A94> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib -
CNET HTML emails cause Mail to crash
I subscribe to CNET's Morning Dispatch. It is delivered in HTML format.
Sometimes when I select the message the content is blank. I can click on another message and then return to the CNET message which will then display properly.
Now Mail crashes when I try to display a CNET message. I tried to view yesterday's CNET message in the Trash. Mail crashed. Now Mail seems to open trying to display yesterday's message and crashing before I can do anything. This happened once last week and I had to restore ~/Library/Mail/ from my nightly backup.
Just now I tried relaunching Mail. I held down the Shift key as it launched (Hail Mary!). Mail opened with no mailbox selected. Everything seems to be OK.
iMac G4 Mac OS X (10.4.3) Mail 2.0.5I subscribe to CNET's Morning Dispatch. It is delivered in HTML format.
Sometimes when I select the message the content is blank. I can click on another message and then return to the CNET message which will then display properly.
Now Mail crashes when I try to display a CNET message. I tried to view yesterday's CNET message in the Trash. Mail crashed. Now Mail seems to open trying to display yesterday's message and crashing before I can do anything. This happened once last week and I had to restore ~/Library/Mail/ from my nightly backup.
Just now I tried relaunching Mail. I held down the Shift key as it launched (Hail Mary!). Mail opened with no mailbox selected. Everything seems to be OK.
iMac G4 Mac OS X (10.4.3) Mail 2.0.5 -
Lost all settings for Mail, setting up new account causes Mail to crash
Not sure if this problem is related to a recent archive and install or the recent 10.4.8 update, but a user's email on my G5 apparently lost all her mail, settings, etc. When Mail was clicked on, a series of new account windows appeared, which I filled out with the relevant info, but when i clicked Done, I get the prompt: A keychain cannot be found to store "user's name." It gives me the option to set to default or cancel. When I click on cancel, a summary of all the relevant info appears in a window, but when I attempt to open Mail it always crashes. Not sure where to go from here?
We have another computer (G3) running 10.3.9 with her Mail app working. Is there any way to transfer or import her Mail app to this computer?Nol longer relevant since updating to Leopard.
-
Latest Update Causes Mail to Crash
I ran "software update" yesterday and now Mail crashes randomly (it NEVER crashed before). I thought is was from previewing messages with "bad" HTML code, but turning off message preview didn't help. Sometimes it crashes while reading new messages, sometimes while composing. There are conflicting approaches to fixing the Mail crash problems: re-install the OS (wth?), delete files in preferences folders, make a new user account, re-install the app. I have been sending a bazillion crash reports to Apple, it would be nice if I knew if other people were having the same issue, if there will be a fix, and what the best approach to fixing the problem should be. For now I will rely on web mail to access the account.
Hi,
Was this the software update that included updating 10.5.5 to 10.5.6? If so, this issue may have arisen for you either because of two Mail plugins that no longer work or because there are more than one copy of Mail on your Mac. First see:
http://support.apple.com/kb/TS2486
and then
http://support.apple.com/downloads/Mail_Update
The latter special update will be offered in Software Update, but perhaps only if you make sure to remove any extra copies of the Mail app. The extra copy, is often found in the Previous System folder. Use Spotlight to look for multiple copies.
Let me know what you find.
Ernie -
Smart groups in iCloud but not on Mac
I'm not sure exactly how to word the subject, but here's what hapenned:
Upgraded from Snow Leopard to Mountain Lion. I activated iCloud for that Mac aftwards
All seemed fine for a while until the first time I tried to send mail to Smart Groups that I had previously had set up from other address groups in Snow Leopard. That caused mail to crash repeatedly upon opening until I figured how to delete the outgoing message before it crashed.
Those Smart Groups no longer seem to be populated in my Contacts list. Neither do the groups under "On My Mac" in Contacts. They still appear but have no addresses within them.
Yet when I go to iCloud.com or select the groups within the iCloud section of Contacts, they do appear.
How do I get my Smart Groups repopu on my Mac?Both Eric Root and Csound1 helped me with restoring the contacts into those "On My Mac" groups. I exported from the iCloud list and imported back into the "On My Mac" groups (creating new ones as needed.
I'm still having problems when I try to mail using the smart groups that draw from those groups. When I type in the To block the name of the smart group they apper in bold, but when I try to send they crash mail. Do I have to remove the name of the smart group from my previous recipents window to get them to grab the right address. -
Why does Mail keep crashing when I try to open it
Hello
Recently I received an email (from a .gov address, no less) and when I tried to do anything to it - move it, delete it, etc, Mail would crash. Finally I got Mail to stop closing, but it's sitting on my Inbox.
Today I had cancel my camping reservation and, horrified, received another mail from them. I can no longer open Mail because that email is highlighted. Once it started to create a new account but I didn't want to lose my mailboxes and emails, so I stopped that.
I'd be grateful for any help.
Here's the report I sent to Apple:
Date/Time: 2007-03-22 10:15:39.570 -0700
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [67]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 336
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.WebCore 0x95928b70 khtml::RenderFlow::detach() + 64
2 com.apple.WebCore 0x959ffdd8 khtml::RenderContainer::detachLeftoverChildren() + 160
3 com.apple.WebCore 0x95928cb8 khtml::RenderContainer::detach() + 24
4 com.apple.WebCore 0x959ffdd8 khtml::RenderContainer::detachLeftoverChildren() + 160
5 com.apple.WebCore 0x95928cb8 khtml::RenderContainer::detach() + 24
6 com.apple.WebCore 0x959ffdd8 khtml::RenderContainer::detachLeftoverChildren() + 160
7 com.apple.WebCore 0x95928b70 khtml::RenderFlow::detach() + 64
8 com.apple.WebCore 0x959072e4 DOM::NodeImpl::detach() + 60
9 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
10 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
11 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
12 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
13 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
14 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
15 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
16 com.apple.WebCore 0x95928aa4 DOM::DocumentImpl::detach() + 128
17 com.apple.WebCore 0x9584dca0 KWQKHTMLPart::setView(KHTMLView*) + 64
18 com.apple.WebCore 0x9592899c -[WebCoreBridge dealloc] + 36
19 com.apple.WebKit 0x956aebd4 -[WebBridge dealloc] + 92
20 com.apple.WebKit 0x956b92f0 -[WebView(WebPrivate) _close] + 136
21 com.apple.WebKit 0x956b97d8 -[WebView dealloc] + 36
22 com.apple.AppKit 0x936f64b4 -[NSView release] + 200
23 com.apple.Foundation 0x92939968 NSPopAutoreleasePool + 536
24 com.apple.Foundation 0x92955950 __NSFireMachPort + 332
25 com.apple.CoreFoundation 0x907ea820 __CFMachPortPerform + 176
26 com.apple.CoreFoundation 0x907ea734 __CFRunLoopDoSource1 + 152
27 com.apple.CoreFoundation 0x907dce4c __CFRunLoopRun + 1556
28 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
29 com.apple.HIToolbox 0x93203740 RunCurrentEventLoopInMode + 264
30 com.apple.HIToolbox 0x93202d4c ReceiveNextEventCommon + 244
31 com.apple.HIToolbox 0x93202c40 BlockUntilNextEventMatchingListInMode + 96
32 com.apple.AppKit 0x936e5ae4 _DPSNextEvent + 384
33 com.apple.AppKit 0x936e57a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
34 com.apple.AppKit 0x936e1cec -[NSApplication run] + 472
35 com.apple.AppKit 0x937d287c NSApplicationMain + 452
36 com.apple.mail 0x000871d8 0x1000 + 549336
37 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94d2fcac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9298469c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x929857dc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9296c164 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x9296c09c -[NSRunLoop run] + 76
6 com.apple.WebKit 0x9568def0 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000000000 srr1: 0x000000004000f030 vrsave: 0x0000000000000000
cr: 0x24024284 xer: 0x0000000000000007 lr: 0x00000000959ffd6c ctr: 0x0000000000000000
r0: 0x0000000004e0bdac r1: 0x00000000bfffde00 r2: 0x0000000004e0bbd4 r3: 0x0000000004e0bdac
r4: 0x00000000000000bf r5: 0x0000000004e0bdac r6: 0x0000000095a7f2a4 r7: 0x00000000a58df5f4
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x00000000959fdc18 r11: 0x0000000044024282
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000001 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000417ec8 r23: 0x0000000000417ec0
r24: 0x00000000bffff05c r25: 0x000000000000001c r26: 0x0000000000000001 r27: 0x0000000001855600
r28: 0x0000000000000000 r29: 0x0000000004e076a0 r30: 0x0000000004e076a0 r31: 0x0000000095928978
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x4aeb000 - 0x4aedfff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b58fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6e000 - 0x90b80fff libauto.dylib /usr/lib/libauto.dylib
0x90b87000 - 0x90e5efff com.apple.CoreServices.CarbonCore 681.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec4000 - 0x90f44fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8e000 - 0x90fcffff com.apple.CFNetwork 4.0 (129.19) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100c000 - 0x9108dfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d3000 - 0x910fcfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110d000 - 0x9111bfff libz.1.dylib /usr/lib/libz.1.dylib
0x9111e000 - 0x912d9fff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913d8000 - 0x913e1fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913e8000 - 0x91410fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91423000 - 0x9142efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91433000 - 0x9143bfff libbsm.dylib /usr/lib/libbsm.dylib
0x9143f000 - 0x914bafff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f7000 - 0x914f7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914f9000 - 0x91531fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154c000 - 0x91619fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916fffff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91746000 - 0x917fdfff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183a000 - 0x91898fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c7000 - 0x918e8fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x918fc000 - 0x91921fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91934000 - 0x91976fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91992000 - 0x919a6fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b4000 - 0x919f6fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0c000 - 0x91ad3fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b21000 - 0x91b36fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3b000 - 0x91b59fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b5f000 - 0x91bcefff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be5000 - 0x91be9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91beb000 - 0x91c4afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c4f000 - 0x91c8cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c93000 - 0x91cacfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb1000 - 0x91cb4fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cb6000 - 0x91cb6fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cb8000 - 0x91d9dfff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91da5000 - 0x91dc4fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e30000 - 0x91e9efff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ea9000 - 0x91f3efff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f58000 - 0x924e0fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92513000 - 0x9283efff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9286e000 - 0x928f6fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92937000 - 0x92b62fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c80000 - 0x92d5efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d7e000 - 0x92e6cfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e7e000 - 0x92e9cfff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92ea7000 - 0x92f01fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f1f000 - 0x92f1ffff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f21000 - 0x92f35fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f4d000 - 0x92f5dfff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f69000 - 0x92f7efff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92f90000 - 0x93017fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302b000 - 0x93036fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93040000 - 0x9306dfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93087000 - 0x93096fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a2000 - 0x93108fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93139000 - 0x93188fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931b6000 - 0x931d3fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931e5000 - 0x931f2fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x931fb000 - 0x93508fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93657000 - 0x93663fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93668000 - 0x93688fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x936db000 - 0x936dbfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936dd000 - 0x93d10fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9409d000 - 0x9410dfff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94146000 - 0x94209fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9425b000 - 0x9425bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9425d000 - 0x94430fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94486000 - 0x944c3fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944cb000 - 0x9451bfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9455b000 - 0x945a0fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94627000 - 0x94643fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94657000 - 0x9469bfff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x946bf000 - 0x946cefff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e3fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94729000 - 0x94742fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94cee000 - 0x94e1efff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94eb0000 - 0x94ebffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ec7000 - 0x94ef4fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94efb000 - 0x94f0bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f0f000 - 0x94f3efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f4e000 - 0x94f6bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9568b000 - 0x95719fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95775000 - 0x9580bfff com.apple.JavaScriptCore 1.1 (418.3) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95848000 - 0x95b54fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95cdd000 - 0x95d06fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95d0e000 - 0x95d88fff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f30000 - 0x95f62fff com.apple.PDFKit 1.0.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96efd000 - 0x96f1cfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9758d000 - 0x975b2fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x97fb2000 - 0x97fc0fff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x981d1000 - 0x982a2fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9831f000 - 0x9831ffff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98498000 - 0x984b0fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98868000 - 0x988abfff com.apple.ISSupport 1.0.3 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x988d1000 - 0x988edfff com.apple.DotMacSyncManager 1.0.3 (49) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98a12000 - 0x98a54fff com.apple.PAPICommon 2.4 (123) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a1a6000 - 0x9a1b1fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a1bc000 - 0x9a315fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerMac4,2, BootROM 4.3.4f2, 1 processors, PowerPC G4 (2.1), 800 MHz, 768 MB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J12, 512 MB, SDRAM, PC133-333
Memory Module: DIMM1/J13, 256 MB, SDRAM, PC133-333
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: SBC Yahoo! DSL, Ethernet, en0
Parallel ATA Device: ST360020A, 55.9 GB
Parallel ATA Device: PIONEER DVD-RW DVR-104,
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/secHello melmiamich.
I don’t fully understand what you say. If it’s just a particular message that causes Mail to crash, proceed as follows:
1. Launch Mail holding the Shift key down until the main window appears. This tells Mail to not select any mailboxes or load any messages upon start up.
2. Go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled -- having this setting enabled is a really bad idea for spam-related security reasons anyway.
If you have the preview pane visible, Mail may still crash again as soon as you select the troublesome message. You’ll have to either delete the message or move it to another mailbox to prevent Mail from accidentally trying to open it (the problem could be a bug in Mac OS X that might or might not be fixed in a future version). There are at least three ways of doing this without displaying the message contents:
3a. You can hide the preview pane by dragging the separator bar between the message list and the preview pane to the bottom of the window, or just double-click within the separator bar, so that the preview pane disappears and only the message list is visible. This would prevent Mail from trying to load the message when it is selected in the message list. To make the preview pane visible again, drag the separator bar up from the bottom of the window, or just double-click on it again.
3b. If you select the message with the mouse, the message is displayed in the preview pane when the mouse button is released, not when it’s pressed. This allows you to drag the message to the Trash or to any other mailbox without Mail trying to display its contents.
3c. Ctrl-clicking on a message causes a contextual menu to appear, from which you can usually (but not always, don’t ask me why) choose Delete or Move To, without the contents of the message being displayed in the preview pane.
BTW, please update the Operating System field on your My Settings’s profile (and click Save), so that it accurately reflects the version of Mac OS X you’re using now. -
Smart Groups in Contacts OSX 10.8.2 causing Freeze
I am having a problem, similar to a few other threads from the old addressbook, but related to the latest Contacts app.
Previous discussions suggest problems with old smartlists causing crashes, this time it is the new Smart Groups.
This morning, I tried to add a Smart Group using the OSX 10.8.2 Contacts app, but upon hitting OK, the program froze.
Earlier suggested list of steps to remove the offending smartlist begins by exporting the contacts to a separate file. Since, at the moment, the contacts app is unable to load without freezing immediately, the option of exporting the contacts to a file is not available.
Alternate solutions suggested, involve deleting certain group related metadata - but I am unable to locate the files mentioned.
AddressBook-v22.abcddb and the smart group metadata file in ~/Library » Application Support » AddressBook » Metadata
How bout the simple solution of having a program where the Smart Groups simply work? If I create a smart group it should just work! Not result in the freezing of the app! OK now having said that...
Any suggestions for how to Eliminate Smart Groups - ideally without eliminating groups generally! (perhaps using third party apps to clean up the Smart Group mess?).
ThanksI'll just add that I have one smart group that causes the beachball effect. Can't select or right click it to delete it without the hang happening.
It's my - "contacts that aren't assigned to any other group" group.
Will try to discover how to reset/remove a smart group. -
How do you send an e-mail to all members of a defined group in smart groups?
I am one of the organisers of an annual guitar meeting and want to send mail to all the regular attendees.
I have set up a "Smart Group" and "Distribution List" but can't see how to send the information about our next meeting without entering all the e-mail addresses individually.
Can anyone help please?Hi William,
I've tried this, but it isn't working for me. Should I chnge the Smart Group, to an ordinary one?
Thanks -
Recently (within the past 2 weeks) I have noticed a few of our servers will have problems with the svchost.exe application causing the GPSVC (Group Policy Client) to crash. The only fix at that point is to reboot the server since the GPSVC service is tied
to svchost.exe and therefore is protected from being manually restarted.
I noticed the following errors when this occurs:
Log Name: Application
Source: Application Error
Date: 7/23/2013 4:35:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Server1.xxx.xxx.net
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x46c
Faulting application start time: 0x01ce877f9476ac07
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d252d26d-f372-11e2-8ad4-005056ac00e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-23T08:35:26.000000000Z" />
<EventRecordID>158950</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW19XM2.agency.nwie.net</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>46c</Data>
<Data>01ce877f9476ac07</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>d252d26d-f372-11e2-8ad4-005056ac00e8</Data>
</EventData>
</Event>
All of our servers are running Server 2008 R2 Enterprise where we use Citrix to deliver desktop sessions to our users, but some are virtual and some are physical. This seemingly impacts our virtual machines more, and our VMs are hosted through VMWare, however,
about 5 months ago a similar error fired on a non-virtual machine:
Log Name: Application
Source: Application Error
Date: 2/27/2013 6:57:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AAW29033
Description:
Faulting application name: svchost.exe_gpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x6c0
Faulting application start time: 0x01ce14e1af313fd9
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ed3d01c4-80d4-11e2-9128-b499baa9e5e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-27T11:57:58.000000000Z" />
<EventRecordID>286291</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW29033</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe_gpsvc</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>6c0</Data>
<Data>01ce14e1af313fd9</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>ed3d01c4-80d4-11e2-9128-b499baa9e5e8</Data>
</EventData>
</Event>
I've searched and cannot seem to find any information as to what may be causing this, or even really where to start. Would someone be able to help me identify what might be causing this event, specific with the Exception code: 0xc0000024, which causes
the Group Policy Client service to stop?You still out there looking at things? If so I have an update. The issue hasn't stopped, even though it did seemingly die down for awhile, however, it is now back with a vengeance.
I am able to force it to happen by killing the svchost process that is hosting GPSVC. If I run gpupdate /force, then logout/login it does get GPSVC running again. Furthermore, if I simply start svchost again via the Task Manager GPSVC starts running again.
When I access the server remotely with KVM it acts just like it does as if I'm logging into it via Citrix/RDP which for Admin IDs gives an error saying "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service...",
however, normal user accounts just get a message when logging into the server "The Group Policy Client Service Failed the Logon. Access is denied."
I haven't opened a case with Microsoft yet, but we about ready to because of the increase in these errors.
If you have any further suggestions that would be great, otherwise I'll provide an update once I get word back from Microsoft.
**EDIT -- apparently I mistook the the server's SCM's actions as my own. I was able to successfully crash the GPSVC service by killing the hosting svchost process, however, after I crashed it and let it sit crashed for awhile when I attempted
to restart either by starting a svchost task, or running gpupdate /force it failed. Either that, or there is a timing issue where if we don't restart the svchost process, or run gpupdate /force quickly enough it won't be able to recover without a reboot. -
Is anyone having trouble with smart groups being recognized in mail after the Maverick update?
Since I updated my iOS to Mavericks, my smart groups are no longer recognized in Mail.
Is anyone else having this problem? How can I fix it?Here's another similar thread: Smart mailboxes are empty in Mavericks mail
You may need to reindex Spotlight: http://support.apple.com/kb/HT2409 -
Mail will not send to smart Group
I have several smart groups set up and have been using them for mail distribution for years. All of a sudden, yesterday, several of them will not work for Mail. I can't expand the group and I press the send button- nothing happens. Any Suggestions?
Hi Zach, and a warm welcome to the forums!
I'm no Mail expert, I only leave it installed in an attempt to help out here, but I do have a couple of questions for you.
Are you dragging the Group to the TO: box, or the BCC: box?
How many arein the Group?
Maybe you are looking for
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