SMTP settings for java-based MTA

We use an Office 365 E1 account for sending and receiving email. My Server 2012 Standard file server runs a java-based backup program, Zmanda Cloud Backup, that sends an email upon completion of a backup or restore operation.
I looked up the SMTP settings for my account and saw that the SMTP server is smtp.office365.com, port 587, using TLS security, and - here I'm assuming - with authentication. However, when I use those settings with the backup program, I receive an error 
"Test message could not be sent."
I don't think the issue is with the firewall appliance. I was able to telnet from the server to office365.com on port 25 and issue a ehlo command and receive a successful reply.
Any ideas on how to proceed?
Thanks.
Fred

Hi,
Check and see if this helps:
What firewall ports do I need open to connect to Office 365 for Education?
https://blogs.technet.com/b/educloud/archive/2011/11/30/what-firewall-ports-do-i-need-open-to-connect-to-office-365-for-education.aspx
Connect Office 365 to your Outlook desktop application
http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637593.aspx
Regards,
Flynn

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