Snowleopard Screen Shot - permission to save denied
I have encountered a bug in Snowleopard on two machines that give the error message: 'You don't have permission to save files in the location where screen shots are stored.' when I try to make a screen shot.
It turns out that the user/library/preferences fold does not have the apple.com.screenshot.plist file. There are two new installations of the OS by the way, so at least two copies of the OS installer are not creating this file.
Can anyone post the necessary contents of this file so people who are in my position (quite a few I would imagine) can manually create the necessary file?
Kappy wrote:
DU does not repair any permissions in the Home folder.
Good point Kappy makes above.
However if you just upgraded to SL from 10.4.11 as your info shows, always good to repair permission after any upgrade.
If neccesarry maybe easiest to use Apple's *"Reset Home Folder Permissions"* routine that is available on the OS X installation DVD.
Boot to the DVD and select your language, and then choose "Reset Password" from the "Utilities" menu.
In this utility, you can *reset the permissions on your home directory* to be as they are on a default OS X installation.
Similar Messages
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since upgrading to Lion, i am unable to take screen shots. i get the message that i don't have permission to save files to the place where SSs are saved. how can i regain the ability to save screen shots? thanks
First of all, are you using the OS native screen capture?
If not, make sure the application you're using has been update for Lion. I was using Snapz Pro for years, but I need to update it for use with Lion. Meanwhile Grab and the keyboard shortcuts are working on my Lion load.
If you are using the native capture mode unsuccessfully, I would run the Disk Utility and repair permissions on the drive. For some reason, even in past OS Versions, routine maintenance of permissions makes life a lot easier. -
Well I am trying to take a screen shot, but whenever I do, it says what the question says... What should I do, for the screen shot to be able to be saved?
Hallo Linc Davis,
My MacBook Pro (mid 2009) crashed completely night before last. Was able to take it to the apple store today wherein the Genius diagnosed that the OS (10.8.5) had failed randomly so he uninstalled and reinstalled it. Since I was up-to-date on my time machine back-up, I just finished backing up the OS with all my data.
However, when I was finishing that process and clicked on the button to open/launch/start up (?) my mac, I got the rainbow pinwheel of death which spun for about 20 sec. This surprised me because I figured with a Genius diagnosis that my HD was fine and a fresh install of the OS, all should be well as far as basic operation went.
After I closed down all the microsoft office stuff that auto opens when I start, I opened Safari. I was curious to try streaming a movie on Netflix as I'd had unresolved viewing issues with that before the crash. I'd hoped that a fresh OS install might've somehow fixed that. It didn't. I got a different error message, though, from Netflix instructing me to uninstall, etc. I wanted to get a screen capture of the message to save for later. I was able to set up the grab, but instead of asking me where I wanted to save it, I got an error message from my mac telling me I don't have the necessary permission to save it where those images are saved. Before today, I was always able to save those images.
So, I followed your Go>Go to Folder> ~Library... instructions and was told there was no folder by that name. I then followed the Applications>Utilities>Disc Utilities>Repair Disc Permissions instructions and still can't save the screen grab. The list of things needing repair, though, was massive! They were 'unanticipated' errors, or something like that. Lots to do with iTunes and languages, including in Dutch. No idea why. There may have been other languages, mentioned but the list was so huge I didn't scroll to the bottom. In any case, I still can't save screen grabs.
Any ideas?
Thanks for your help! -
everytime i try to take a screen shot this appeares
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Is it possible to change the save location of screen shots?
I am trying to find out how to change the save location of screen shots. Is this possible? And how would I do this?
Yes, it's possible but you will need to use Terminal located in HD > Applications > Utilities
Change the Screen Shot Save File Location in Mac OS X -
How To Save Screen Shot Photo From iPAD to JPEG FORMAT
How To Save Screen Shot Photo From iPAD to JPEG FORMAT
The "iPad format" is PNG (which is better quality than JPEG).
There is no way to choose JPEG at the moment of taking the screen shot. You will need to convert the file using conversion software, probably on your computer. Google "convert PNG to JPEG". -
Why does pages suddenly deny permission to save documents?
Pages worked beautifuly for several months, but suddenly began denying permission to save either text documents or texts w/attachments. I have not changed any settings or programs and therefore do not know how to remedy the situation that suddenly developed.
Have you done any system updates lately? Using Disk Utility to repair permissions after system & software updates is a good practice. Deleting the Pages preference file is a good troubleshooting step. Go to (your account) > Library > Preferences & delete the com.apple.iwork.pages.plist & restart Pages. The door to the user's Library is hidden in Lion but it is easy to open. In Finder, hold down the Option key while clicking on the Go menu & your users Library will appear about halfway down the list.
To make it easier for others to help, please include your profile with OS X version with your posts. It also helps to include the version of specific software if that's what your question is about. -
I am running Yosemite 10.10.1 and I cannot find my screen shots. They used to save to my desktop.
Please could you tell me where my screen shots are stored. when i use cmd+ctrl+shift+3 i hear the capture sound, but cannot find the picture. where is it stored?
The default location is your Desktop. If they're not going there, you can choose any other location by running this command in the Terminal and restarting.
defaults write com.apple.screencapture location <path to the new location>
E.g., if you want them put into a subfolder named ScrnShts inside your user's Documents folder, the path (w/o brackets) would be:
/Users/"username"/Documents/ScrnShts
You have to substitute username for the actual username, w/o quotes, If the user's name was wootts, then the command would be:
defaults write com.apple.screencapture location /Users/wootts/Documents/ScrnShts
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
"screen shot can't be saved" and other permissions issues
After having my iMac at the Apple Store for four days solving a problem with "quit unexpectedly" issues with all Apple built-in Apps on OS X Yosemite, I got the machine back with those problems solved. It involved re-installing OS X and restore files from backup. I thought all was well; the Genius Bar dude showed me that it's fixed. He said it took so long because of bizarre permissions issues he'd never seen before.
Now that I've lugged this 40lb machine back home (after verifying the fixes in the store) I now find that several (other) functions don't work. When I try to do a screenshot, I get this message:"Your screen shot can't be saved. You don't have permission to save this file in the location where screen shots are stored." Message could have been more helpful; the "location" is the desktop. Pretty descriptive, though. Seems I can't save anything to the desktop.
I tried creatng a folder on the desktop. Got this message: "Finder wants to make changes. Type your password to allow this". Type password and new folder appears. Drag the new folder to the trash, get same message..
I tried copying a file from a network drive to the desktop. I get this dialog: "Modifying Desktop requires and administrator name and password. I clicked "authenticate" and after a 3 minute delay (with "Preparing.." ) I get this dialog; "Finder wants to make changes. Type your password to allow this". I type the password and the file appeared on the desktop. Before the work at the Apple Store, this never happened. BTW I have only one user account and it's marked "Allow user to administer this computer". Thinking something might be goofy with the pw, I changed it (took 3 minutes to do, oddly) and rebooted. No joy. Same thing happens when I try to drag something from the desktop to the trash. Long time "moving" message followed by having to provide and admin pw.
I tried to save a Safari attachment to the Downloads folder and got this message: "Safari could not download the file xxxxx because there is not enough free disk space". Since I have more than 600GB of available space, I think the message is wrong and that it's really a permission issue with the Downloads folder.
Tried to reset the password again. Click to unlock the Users & Groups panel, get "System Preferences is trying to unlock Users & Groups preferences. Type your password to allow this".
All this tells me that somehow Yosemite is in "nag" mode (reminiscent of Windows Vista.
Any ideas?
ChazBack up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Screen-shots aren't properly working...
When I attempt to screen shot my laptop a message pops up telling me that I don't have permission to save files to that folder. How can I change this I have searched system preferences high and low and cannot find an answer?? Also the layout of my system preferences has gone from organized looking with shelf-like layout to cluttered and somewhat of a list format. How did I do this and how can I change it back to the way it was before?
If you're having trouble making changes to files that are inside your home folder (represented by a house icon in the sidebar of a Finder window), or if you can't get changes to the settings of an application to stick, then please see below.
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password dialog will open. You’re not going to reset a password.
In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Screen shot taken by home button?
My iPhone 4S snaps and saves a screen shot of the lock screen in photos when I press the home button from sleep mode. Does anyone know how to get it to stop doing this? It happens about 1 out 4 times.
I would not advise it without researching this page very thoughourly, http://www.apple.com/legal/terms/site.html
I can tell you from personal copyright infringement experience. (I had a single pic on my site that I once had permission to use, no longer allowed. Getty images contacted me and sued me for $800)
So tread very lightly and research thoroughly. -
How do I fix the following screen shot error message. "You don’t have permission to save files in the location where screen shots are stored."I just want to save screen shots on the desktop. it was working last week.
Did you change the location from the default of Desktop?
Remove the screen capture plist (com.apple.screencapture.plist) in your Preferences directory and it should revert to the defaults for screen capture.
Note, you can change the screen capture destination with utilities like OnyX and Tinkertool. Or directly from the terminal too. -
On my iMac OS-X 10.9.3 I am able to view a downloaded .pdf in my browser , if however I want to print out the .pdf via the File tab and Print in Safari, the message comes up that Adobe either does not support this format, or it s corrupted as an attachment to an email. I have tried saving it to my desktop by exporting it as a .pdf, or saving it to the desktop. In both cases when I try to open it, I get the same message.
Found that the only way I can save the data is to take a screen shot to my desktop and then I can print it out, but cripes what a pain!
Any suggestions would be welcome, is this me or an Adobe issue?If you are printing to physical printer from Safari : Use Reader print button from Reader toolbar
If you want to save a PDF from Safari to your local : Use Reader Save button from the Reader toolbar.
PS: if you have PDF in read mode the hover the mouse at the bottom of the page and the floating Reader toolbar will appear.
Please let me know if this solves your issue. -
I've been taking screen shots for years and opening them from my desktiop. Suddenly, today, I've lost the ability to open them. I can right click on the picture and do "quicklook", but that's it. They just won't open.
Similary, if I scan an image and save it as a PDF file in pictures, I'm suddenly not able to open it either!
Why?Move the com.apple.screencapture.plist file out of /username/Library/Preferences/ to the Desktop, log out and back in, and try again.
BTW, use the default 10 point setting for text. Your choice just wastes screen space. -
Where does my screen shot go with 10.6 (it use to go to desk top, but now I can't find them)
Before I upgraded to 10.6, if I took a screen shot (either command, control, shift 3 or 4) the image was placed on the desktop.
Now I don't know where it goes..
What was so simple and straightforward is now multi step. I use computers as a tool I am not a 'geek' and don't understand all the lingo.
ThanksTaking a screen shot with command - control - shift 3 or 4 will put the screenshot onto the clipboard. To save the screen shot to the desktop do command - shift 3 or 4. (no control key)
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