SOA politics and 11g

Hi,
I have a third party claiming, they are sending message to my webservices developed in 11g. I am unable to receive any of the message, third party sends. I tried testing my webservices using the EM and it works fine. I want to figure out what is causing the issue. There has been parties blaming each other. Third party claiming they are sending, but we are not receiving.This is an intial pilot, wherein I send no response back. What needs to be done to resolve it, third party has some kind of HTTP response, stating the server at our end acknowledges the request send. I even checked the message count in EM dashboard, which is not increasing as per his claims. Network connectivity is alright, I can see him access my WSDL URL on his network.
I am using JDeveloper 11g and Oracle Fusion Middleware, and now the pressure is really on me. Please help asap, something to correct this or prove what's going wrong. I hate this SOA blame game
Thanks

The network guys have put their hands up for application. They say from one network the WSDL in other network can be accessed. Not willing to listen at all. Is there any debugging I can do to figure that out. any network tools like tracert etc. In Java things are straightforward, it throws network related exception. With lots of wrappers on top, this what happens.
Thanks
Edited by: user5108636 on 10/06/2010 22:45

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