Software issue with sound

I have a Macbook 5,2 Mid 2009 model. Usually between reboots certain parts of the operating system such as Cmd + Shift + 3, and various other apps will lose sound. The only way to get the sound back is to reboot the Mac, or to receiving an incoming facetime call. This is not a hardware issue as all other sound works just fine, including iTunes. I am thinking this is a software conflict between Mountain Lion and this particular Macbook model version. I have logged into other users and still had the problem so it has to be a OS conflict. Anyone else having this problem?

I will do it if it will fix the problem but I do not want to mess anything else up which is what I am afraid will happen if I do it, or if I re-install the OS when its not the problem. All I can tell you is that sound works just fine on the Mac despite Cmd+ shift + 3 and some other apps, but iTunes and the web browser works.
What wakes the sound is a incoming facetime call. Why would that be?

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