Some Unknown Issue (Maybe RAM?)
Hello everyone,
I've been using mac for about 2 years now, but I still consider myself "new" to them. I have been having constant issues in one regard since I've gotten the computer and I'm wondering if you could help me figure out the issue. Every single time I wish to do a clean install or system update (i.e. from 10.6.3 to 10.6.8), I get a message something along the lines of "Cannot copy necessary installation/support files". I've called AppleCare and they told me it's an issue with the install CD. They were very polite and sent me new install discs (yes, plural. They sent me a new disc every time I've called about this issue), and told me that a temporary fix is pulling out 1 stick of RAM before proceeding with the installation. This method works, but regardless of how many CDs they send me, I still need to remove a stick of RAM in order to do these clean installs/system updates. My computer came with 4 GB of RAM and I have not changed out a single piece of hardware (nor have I dropped it or any form of abuse). I tried using the TechTools that came with AppleCare, and it says everything is working fine. It's really inconvenient to have to open the back, pull out a stick of RAM, do the installation, and then put the RAM back in every single time there's a system update or I want to start fresh. I was just wondering if any of you would happen to know a fix to this? I thank you for your help in advance.
The two reasons I wipe everything regularly is 1) I come from Windows
Don't treat your Mac like you would a Windows machine... that can actually lead to more problems than if you just left it alone. Macs do not need regular maintenance, just regular backups and updates to the system and any apps. It's also a good idea to verify the hard drive with Disk Utility before installing any system updates.
2) As I go on without wiping the computer, I get an increasing number of kernel panics
As has already been pointed out, that could be due to the hardware. It certainly sounds like you may have some kind of hardware problem. Pulling a stick of RAM in order to install the system is definitely a sign that something abnormal is going on... I'd be suspicious of bad RAM because of this cure. Did the Apple techs perform an extended RAM test? Those take quite a long time, so if you just stopped in at the Genius Bar and had someone look at it briefly, they didn't do that. You can perform such a test with Apple Hardware Test, and may also want to consider trying Rember.
The other frequent cause of kernel panics is bad third-party software. Coming from Windows, you are likely to have anti-virus software installed, and several of the popular AV tools have been known to cause kernel panics for at least some people. And they provide very imperfect protection anyway... see my Mac Malware Guide. You can also post a kernel panic log here, and knowledgeable people can help you decipher it to find a cause.
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)
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How do I completely delete one of these Accounts?I have a similar situation.. in my case, I started using an Apple ID a while back, then when MobileMe was introduced, I got an account there, and somehow that is the account that is mostly used when making updates or purchases.
Sometimes when making updates, it prompts me for the PW for one account, and sometimes for the other.
This is a real pain - is there anyway both these accounts can be consolidated into one? When I asked an Apple rep, I was told 'no', but they have been known to make mistakes when giving advice. So, is there a way? Technically, I don't see this as a problem.. but Apple seems to be of the opinion that this would lead to having apps 'shared' amoung users. I think all that would be necessary if for me to provide the necessary proof that both accounts are indeed mine, and not belonging to someone else.
If not, what about deleting the apps registered to one account, and then re-purchasing them with the other account? To do this, I would need to identify which apps are registered to which accouts - is this possible? Most of my apps are free, but there are a few I paid for.. not many, so this possible solution might work and not cost too much. Ideas? -
Some confusing issues and their solution while working with InCopy stories.
Hi All,<br />Last few months I have been working on InDesign/InCopy workFlow.I faced lot many problems and able to find solutions for some of them.I am putting down some of the problems I haved faced and the approaches I followed to get the solutions.<br />So here I go...<br />First I will put the issues I faced and then their common solution.<br /><br />Issue 1)A text frame exported as a InCopy file.<br />InterfacePtr<IDataLinkReference> dataLinkReference(frameUIDRef, UseDefaultIID());<br />if(dataLinkReference == nil)<br />break;<br />UID linkUID = dataLinkReference->GetUID();<br />If(linkUID == kInvlaidID)<br />Break;<br /><br />The linkUID is always equal to kInvalidUID.<br /><br />Issue 2)A graphics frame with image placed inside it and exported as an InCopy file.<br />In this case the linkUID will have a valid UID.<br />So the code ahead is<br /><br />UIDRef linkRef(frameUIDRef.GetDataBase(), linkUID); <br />InterfacePtr<IDataLink> dataLink(linkRef, UseDefaultIID()); <br />if(dataLink != nil)<br />{<br /> PMString linkedFilePath = *(dataLink->GetFullName());<br />}<br /><br />so here the linkedFilePath will be the file path of the linked incopy file and not of that image file.<br /><br />Issue 3)A graphics frame with image placed inside it but without any associated InCopy file.<br />The linkedFilePath is that of filePath of an image.<br /><br />The solution I found was..<br />The reason for this confusing behaviour is, InCopy frame has one more UIDRef associated with the InCopy story.<br />So to get the incopy related UIDRef we have to use the following code.<br /><br />UIDRef incopyStoryUIDRef = Utils<IInCopyWorkFlowUtils>()->GetContainingInCopyStory(itemUIDRef);<br /><br />The problem with above api is in case of the graphic frame the itemUIDRef should be the UIDRef of the frame and in case of text frame the itemUIDRef should be the UIDRef of the text story i.e the text model.<br />To get the proper UIDRef use following code<br />//code start<br />UIDRef storyUIDRef(frameUIDRef.GetDataBase());<br />InterfacePtr<IPMUnknown> unknown(frameUIDRef,IID_IUNKNOWN);<br />if(unknown == nil)<br />{<br />break;<br />}<br />UID textFrameUID = Utils<IFrameUtils>()->GetTextFrameUID(unknown);<br />if(textFrameUID != kInvalidUID)<br />{<br />isTextFrame = kTrue;<br />UIDRef textFrameUIDRef(frameUIDRef.GetDataBase(),textFrameUID);<br />InterfacePtr<ITextFrame> textFrame(textFrameUIDRef,UseDefaultIID());<br />if(textFrame == nil)<br />{<br />break;<br />}<br />ITextModel * txtMdl = textFrame->QueryTextModel();<br />if(txtMdl == nil)<br />{<br />break;<br />}<br /><br />storyUIDRef = GetUIDRef(txtMdl);<br />result = Utils<IInCopyBridgeUtils>()->IsInCopyStory(storyUIDRef);<br /> <br />}<br />else<br />{<br />isTextFrame = kFalse;<br />result = Utils<IInCopyWorkFlowUtils>()->IsInCopyStory(frameUIDRef);<br />storyUIDRef = frameUIDRef; <br />}<br />//code end.<br /><br />Then use<br />UIDRef incopyStoryUIDRef = Utils<IInCopyWorkFlowUtils>()->GetContainingInCopyStory(storyUIDRef );<br /><br />Once you have the proper incopyStoryUIDRef, the following code works uniformely and you will always get the incopy file irrespective of the type of frame.<br /><br />IDataLink * dLink = Utils<IInCopyBridgeUtils>()->QueryDataLink(incopyStoryUIDRef);<br />if(dLink == nil)<br />{ <br />break;<br />}<br />so dLink->GetFullName() will always give you the incopy file path associated with the frame.<br /><br />Hope this helps somebody working on InCopy stories.<br /><br />But I still could not find the way to find the image file path associated with the graphic incopy story.(refer issue 2 above.).Using above approach I always get the file path of associated incopy file.<br /><br />I will keep this thread updated as and when I encounter with some more issues and find their solutions.<br /><br />Thanks and Regards,<br />Yopangjo.
I cannot explain why your iMac worked ok. I too have seen situations where "lower cost" WiFi routers like Belkin and LInksys have "sort of" worked but had problems.
Back in 2004 after buying a fairly large house I purchased an off-brand WiFi gateway that featured high power output so I could mount it centrally in the house and be able to use WiFi everywhere. Even though this thing was rated well and had the high-power everyone said would help it gave me continuous problems.
One day a buddy gave me an Apple Airport (the one that looks like a apple power adapter). I plugged it in where I had the high power unit in place and suddenly I had amazing WiFi speed and coverage EVERYWHERE. I could not believe it! That day I ordered an Airport Extreme and it has been fantastic.
I then recommended this solution to a friend of mine that had an Apple MacBook and he had nothing but trouble and went back to his linksys. So it is a mixed bag.
Currently I have three WiFi devices: A TimeCapsule downstairs, an Airport Extreme upstairs and a LInkSys in a utility closet. The LinkSys is needed because my son's GF's Windows computer will not connect to anything else.
Anyway glad you figured something out. -
Hi, I had recently purchased ipad3 and but obviously have been having issues with heating up and some minor issues with video playback etc. Apple has agreed to replace my device. I need help in deciding whether i should get a new ipad3 or opt for ipad2. Seller is willing to replace it with ipad2 as well..
Have also heard that the ipad3 revamped version is around along with the mini pad rumor..too much information - lot's of confusion pls helpLindsay,
Your iBookG4 is still a pretty awesome Mac. Like already said, it has the power to run Leopard, but it depends if you have an internal DVD drive.
Then I suppose you have to add up the cost of the OS, perhaps another 512MB RAM, iLife 08 and replacements for any favourite apps that you currently use (Leopard breaks a lot of stuff, but Intel breaks even more). Compare it to the cost of a new MacBook, which wil have all of that included and be 3-4x faster too.
It also depends on what you want to achieve with your iBook. My PMG4 still cuts it today, I still use it in preference to my new Mac Pro, It's about the same age as your iBook, and I'll only stop using it when it becomes "painfully" slow. My 1 year old son currently uses the Mac Pro (parts for a Mac Pro are easier to replace than those for a PMG4).
I think your choice is simple, if you can a cheap copy of Tiger, use that, it'll get your iPod Touch up and running. It came in DVD and 4 CD version (by request).
Leopard will work for you too but a lot of the best eye-candy requires quite a meaty graphics card and you may need a RAM upgrade and replacement software - OS9 Classic is not supported in Leopard. -
I keep getting a message telling me to enter my password. Even after I change the password, it is asking me for it again and again. Now, my movies that I purchased are not downloading due to some unknown error.
Each time you login, the iTunes Store asks you for your Apple ID and password but it shouldn't be prompting you to change your password. I am guessing that this error lies with the iTunes in your computer. Try uninstalling the iTunes app and reinstall the latest version:
http://www.itunes.com/download
Just in case you haven't done this yet, I would suggest connecting to a different network or try signing in to your account using another computer or device. This is to isolate which exactly is causing the error
If the same issue occurred after attempting to sign in using a different computer or a device, please try resetting your password again via iForgot website: http://iforgot.apple.com
If you were able to sign into your account using a different computer or a device, or if reinstalling iTunes app didn't help, it means that the issue is within your computer. In this case, you will need to contact Apple Technical Support for more intensive troubleshooting. You may check this link for their phone #: http://support.apple.com/kb/HE57 -
my mac is infected with viruses, Safari can not normally search for constantly appear commercials and some unknown site. What to do? antivirus free program that you recommend?
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I updated automatically some security issues in my computer (I don't remember which) and now my gmail will start opening until it reaches 75% and it will not go on opening.
I can open it Internet explorer but not in Mozila fireworksClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I am having some serious issues with firefox to the point of choosing another search engine. I can't print anything because it is stuck on fax and won't let me change it to my printer when i do try to select my printer it jumps right back to fax. The drop down menus do not work on any of the sites I go to. For example when purchasing clothes and you have to choose a size from a drop down menu I can't do it when I click on the drop down menu it doesn't work at all. I don't have a virus I ran my virus protector and no viruses are present. I don't have any suspicious issues going on with my computer so there has to be something in Firefox that is causing my issues. I tried internet explorer and I don't have any issues there. I hope you can help me because I love Firefox and would really like to continue to use it.
Lots of issues there, main one getting fcpx going again, try deleting the preferences using the utility deveoped by these guys.
http://www.digitalrebellion.com
Try deleting your render files and re-rendering the project.
Start with these and let us know how you go.
Tony -
I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed. When I went to find the "icon" I can"t find it. When i looked in the download files I saw the downloads, but not the actual itunes "app". Please help thanks!
How did you uninstall it and what were your IPOD issues - that may help clarify the problem.
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I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1). For some unknown reason neither one can now print. I keep getting a message that the printer is no longer available. My MacBook continues to print ok. Any ideas?
Reboot everything. Router, printer and pad. If it used to work, it will again. It just lost itself somewhere.
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For some unknown reason my application "Remote" no longer works. I deleted it from my phone. Signed out of Itunes and back in. Turned back on home sharing and all that jazz but it says it cannot find my itunes library. Is anyone else having this problem and if so how did you fix it? Thx.
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
I have a i-phone 5s which i got recently. Everytime i try to update my apps that i got on my 4s on the new5s i get message to fill in a password for some unknown gmail id. How do I get my apple id back for my apps?
That means that one or more of these apps was obtained using that ID. All apps are forever tied to the ID used to originally obtain them & they cannot be transferred to another ID. Your only option is to delete this content, then re-purchase using your ID.
-
Hi, We are trying to get a client to communicate with the primary Config Manager Site System(MP/DP).
We have a Config Manager Client Template that was setup using this guide.
http://technet.microsoft.com/en-us/library/gg682023.aspx
We have a Client Cert on the primary site system server (primary config manager server) based on this template and it meets the requirements specified in this document
http://technet.microsoft.com/en-us/library/gg699362.aspx
Enhanced Key Usage value must contain
Client Authentication (1.3.6.1.5.5.7.3.2).
Client computers must have a unique value in the Subject Name field or in the Subject Alternative Name field.
SHA-1and SHA-2 hash algorithms are supported.
Maximum supported key length is 2048 bits.
The Cert that we generated for the client meets the same requirements and shows the exact same template id but has a different subject name and alternate name (which is the clients machine name).
With this setup, we still get the following error
Certificate [Thumbprint SOME THUMBPRINT] issued to 'CLientMachineName' doesn't have private key or caller doesn't have access to private key.
Both the site system and client have the same trusted root cert installed.
What are we missing or what can we check? Does the cert check process only need the client certs on both the site system and the client to be from the same template?
Here is a snippet of the clientidmanagerstartup.log
<![LOG[HTTPS is enforced for Client. The current state is 63.]LOG]!><time="15:02:32.057+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716" file="ccmutillib.cpp:395">
<![LOG[Begin searching client certificates based on Certificate Issuers]LOG]!><time="15:02:32.058+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716"
file="ccmcert.cpp:3833">
<![LOG[Certificate Issuer 1 [CN=THE_NAME_OFTHE_CA; DC=DOMAIN; DC=LOCAL]]LOG]!><time="15:02:32.058+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716"
file="ccmcert.cpp:3849">
<![LOG[Based on Certificate Issuer 'THE_NAME_OFTHE_CA' found Certificate [Thumbprint SOMETHUMBPRINT_1] issued to 'CLIENTMACHINENAME']LOG]!><time="15:02:32.082+300" date="03-12-2014" component="ClientIDManagerStartup"
context="" type="1" thread="716" file="ccmcert.cpp:3931">
<![LOG[Begin validation of Certificate [Thumbprint SOMETHUMBPRINT_1] issued to 'CLIENTMACHINENAME']LOG]!><time="15:02:32.082+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1"
thread="716" file="ccmcert.cpp:1245">
<![LOG[Completed validation of Certificate [Thumbprint SOMETHUMBPRINT_1] issued to 'CLIENTMACHINENAME']LOG]!><time="15:02:32.085+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1"
thread="716" file="ccmcert.cpp:1386">
<![LOG[Completed searching client certificates based on Certificate Issuers]LOG]!><time="15:02:32.085+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716"
file="ccmcert.cpp:3992">
<![LOG[Begin to select client certificate]LOG]!><time="15:02:32.085+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716" file="ccmcert.cpp:4073">
<![LOG[Begin validation of Certificate [Thumbprint SOMETHUMBPRINT_1] issued to 'CLIENTMACHINENAME']LOG]!><time="15:02:32.085+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1"
thread="716" file="ccmcert.cpp:1245">
<![LOG[Certificate [Thumbprint SOMETHUMBPRINT_1] issued to 'CLIENTMACHINENAME' doesn't have private key or caller doesn't have access to private key.]LOG]!><time="15:02:32.086+300" date="03-12-2014" component="ClientIDManagerStartup"
context="" type="2" thread="716" file="ccmcert.cpp:1372">
<![LOG[Completed validation of Certificate [Thumbprint SOMETHUMBPRINT_1] issued to 'CLIENTMACHINENAME']LOG]!><time="15:02:32.086+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1"
thread="716" file="ccmcert.cpp:1386">
<![LOG[Raising event:
instance of CCM_ServiceHost_CertRetrieval_Status
ClientID = "GUID:GUID";
DateTime = "20140312200232.090000+000";
HRESULT = "0x87d00283";
ProcessID = 6380;
ThreadID = 716;
]LOG]!><time="15:02:32.090+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716" file="event.cpp:706">
<![LOG[Failed to submit event to the Status Agent. Attempting to create pending event.]LOG]!><time="15:02:32.092+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="2" thread="716"
file="event.cpp:728">
<![LOG[Raising pending event:
instance of CCM_ServiceHost_CertRetrieval_Status
ClientID = "GUID:GUID";
DateTime = "20140312200232.090000+000";
HRESULT = "0x87d00283";
ProcessID = 6380;
ThreadID = 716;
]LOG]!><time="15:02:32.092+300" date="03-12-2014" component="ClientIDManagerStartup" context="" type="1" thread="716" file="event.cpp:761">
<![LOG[Unable to find PKI Certificate matching SCCM certificate selection criteria. 0x87d00283]
Thanks LanceHi,
It seems that there are something wrong with you PKI system.
Here are some steps for your reference.
SCCM 2012: Part II – Certificate Configuration
http://gabrielbeaver.me/2012/08/sccm-2012-part-ii-certificate-configuration/
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
We
are trying to better understand customer views on social support experience, so your participation in this
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Thanks for helping make community forums a great place. -
Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?
Thanks for the reply. I'll have a look at your solution.
-
Had some wifi issues while downloading an album. First 3 tracks... sound stops way early but continues the count. How can I tell iTunes to redo the first 3? Any way to just fix it?
Hey davma1
All you need to delete the songs then go through the process of downloading the past purchase again.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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