Some Users cannot Open Workflow Approval Task

We have a SPD workflow published to our production site and it includes a 'Start Approval Process' task which involves a number of users (determined by a lookup to another list) this worked brilliantly until we republished the workflow with some minor changes,
none of which were to this particular approval task. Now we are seeing some strange behaviours. When some users click the task to approve they are seeing 'This from cannot be opened in a browser, To open this form use Microsoft Infopath'. Now strangely it's
only certain users, if you're a site collection admin you never have this error. So if a user previously had the error and i then add them to the site collection administrators list the error goes away and they can complete the task.
Obviously not a solution! giving users full control permissions on the task list or task item doesnt fix the error either. The same workflow on our UAT works without any issues. The task forms in SPD have not been customised either. Its a SP2010 Standard
farm with no infopath services obviously. Bizarrely there are some users with only Contribute rights to the task list who can open approve tasks, so it's looking like a permissions issue to me but I'm at a loss to find a fix. I've tried totally removing
the worklows and republishing, regenerating the .xsn task forms in SPD by deleting them and republishing, removing and re-adding the task related content types to site, Changing the Approval Task settings 'only allow users to edit their tasks...' to false
and then back to true, the works, but to no avail.
Anybody any ideas?
TIA
Chris

Hi,
According to your post, my understanding is that Some Users cannot Open Workflow Approval Task.
I recommend that you can create a new list and workflow to check whether it works.
Then use the user who get the error to open task.
If he can open the task in the brower, the issue is related to the older list.
Then you can use the new created list and assgin the task.
Here is a similar thread for your reference:
https://social.msdn.microsoft.com/Forums/en-US/67dc8577-f248-4d6c-bb82-3aca0f084d24/this-form-cannot-be-opened-in-a-web-browser-error-not-an-infopath-form?forum=sharepointcustomizationprevious
Thanks,
Linda Li
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Linda Li
TechNet Community Support

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