Someone please have a solution to this headache...
I have a dilemma.
A few weeks ago, I preordered an iPhone 6 Plus from Verizon. I currently have straight talk, and my service is set to end on 11/2. I got shipping confirmation on the iPhone today, and that is set to reach me on Monday, 11/3.
The problem is that I am a Realtor, and I have my phone number everywhere from business cards, to signs, to etc. I absolutely cannot afford to lose my current phone number. Given that my straight talk service ends on 11/2, I was told by Straight Talk CS (live chat) that the only plan they offer is the 30 days (which costs me over $50 after taxes). I would have to pay for the entire month just so that I could hold my phone number for 1 day!!!
Here's the thing. I could live without phone service for a few days - that's not the problem. It's solely the phone number.
What angers me:
- I was told by a Verizon salesperson (phone rep) that I would be able to activate a used device while I waited for the phone to come in.
- I purchased a Verizon LG G3 for this reason, but when I went in the store to activate it, I was told the truth - they'd have to CANCEL my order in order to set me up with the LG.
- I do not really even care about the iPhone. I care more about the plan, which is the 2gb $60 per month plan. I apparently would lose that if I was to cancel the iPhone order and get something else.
- I've spent countless hours with Verizon CS and Sales team, and have been juggled between them about 15 times. CS can't activate a new line, and sales can't give me the plan I'm set to receive.
The bottom line here - is there any way I can avoid this $50 charge and get my number converted?! There must be something that someone, somewhere can do to hold my number?! I still have this LG G3 phone.
Thanks in advance.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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