Songs are showing in itunes, but empty in ipod

two scenarios:
1st, I updated my ipod with the latest version available in apple's site, in the middle of update, my ipod suddenly went black and white and started showing a folder with an exclamation point in it. followed everything on the support site, still nothing..so i sent it to the apple center, 1 week later, it was returned to me, and looking at the "physical" ipod, everything's ok, color and all.
THEN...2nd...I re-installed ipod's software and itunes, imported songs from cds and all, copied it to my ipod, everything is showing up in itunes, as added to my ipod, BUT when i close itunes, and viewed the selection in my ipod, the folders were copied, but there is nothing in it.
I tried to load the songs again in ipod bu this error keeps on appearing: "Attempting to copy disk beng failed. Unknown error occurred (-36)". Beng being my ipod's name.
I have no idea what else to do here, i've installed and unistalled the ipod software repeatedly, but it still doesn't work...can someone please help me? thanks.
ipod colour   Windows XP   just came from apple center 2 wks ago

See this troubleshooting article.
"Disk cannot be read from or written to" error syncing iPod in iTunes.

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