Sorting the group creating in selection steps
Hi All,
I have created a new group All which has two values 'Y','N'. While displaying the column in the answer it by default put the All values at the end, event I tried to sort it will just sort Y and N value but not All. I do not see any options to sort the new group in selection steps. Any ideas.
Y N
N Y
All All
Desired display
All
N
Y
Thanks,
Sushil
I do not see order by clause in the selection steps when creating the new group. There is only one group All which has two values Y and N. So when the report is run the column shows three values Y, N and All and now able to sort with new group at the top. Sorting in the answer will sort just Y , N.
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Attachments:
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>
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1
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Questions to the group
#1 Am I missing something here?
#2 Do you assume that you'll be able to load a script that worked fine in UCCX 7 into UCCX 8 and that it should completely function when you're doing everything according to the step reference documentation.
#3 Cisco didn’t document this in any way that I can find.
#4 How can you use the Create XML Document step in a fashion that would let you construct the path of the file and the filename previously in the script so you could pass it to a subflow ? It would seem this functionality has been killed in UCCX 8
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The create XML document input can only be a type DOCUMENT#1 Am I missing something here?
You are mixing two different issues together here.
The Create File Document step is indeed not needed or supported for creating an XML document. That is why there is a unique step; to trigger XML parsing within the MIVR subsystem.
Accessing the file system is restricted to a single folder within the VOS model (i.e. 8.0+). This folder is not backed up, replicated, or cleaned up automatically. It was intended to give developers some FS access as a temporary swap location only.
#2 Do you assume that you'll be able to load a script that
worked fine in UCCX 7 into UCCX 8 and that it should completely
function when you're doing everything according to the step reference
documentation.
Assume nothing; read the documentation and attend one of the dozens of partner training sessions that CCBU put on advising of the upcoming changes.
#3 Cisco didn’t document this in any way that I can find.
You're right, I guess, on the Create File vs. XML Document step. AFAIK Cisco never wrote a notice into the Step Reference Guide explicitly stating that you cannot use the Create File Document although the documentation seemed pretty clear to me without it. File system restrictions are documented in the 8.0 release notes.
Scripting and Development Series: Volume 2, Editor Step ReferenceUse the Create XML Document step to create a logical document that maps a document to another document variable (where the document has already been pre-parsed as an XML document and is ready to be accessed by the Get XML Document Data step).Use this step before the Get XML Document Data step to obtain data from a document formatted using the Extensible Markup Language (XML).
#4 How can you use the Create XML Document step in a fashion that would
let you construct the path of the file and the filename previously in
the script so you could pass it to a subflow ? It would seem this functionality has been killed in UCCX 8
No it hasn't; just concatinate a string to build the Source Document parameter the step needs. Example: "DOC[" + myFilePath + "]" -
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>
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>
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>
ddd 12345 13-Mar-10 19:43:03
eee 54321 Tamil Nadu, India 13-Mar-10 19:39:48
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>
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GROUP_ID NUMBER
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