Sound but no video for some users?

I was pushing a 700k stream last weekend and I was getting a rash of users saying that they had great sound, but no video, while others got video no problem. I'm using JW player for flash, and saw no problems myself on the stream. Any idea why some folks might not be getting video? Sometimes if they hit REFRESH on their browser to reload everything, it *might* start working...

Do they have latest Flash Player? If you know anyone of them, to check issue, share stream with 1 subscriber or share stream with H.264 codec.

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