Sound/Mic Failure in Adobe Connect Solved Only by Reboot

Hi...
HP p6620F
Windows 7
For my job, I must attend meetings in Adobe Connect using sound and mic. I'm using a Microsoft Lifechat headset/mic. My sound & mic began to fail & problem was resolved only by rebooting my computer. The fix would last a few hours at first, but began to last for only about an hour. I"m a work at home customer service agent, and I rely on my mic & sound. I'm having no problems at this point with sound when not working--such as listening to music or watching/hearing YouTube videos.
My supervisors insist that my soundcard needs replacing, but I don't have one; mine is integrated into the motherboard, apparently. I have a backup computer which I worked off of for 2 days with my current headset, and it worked fine. It's the family computer and I must get my work computer up to par.
How can I fix this without buying a new motherboard???
Thanks in advance.
TJ
This question was solved.
View Solution.

Hello again tj777,
If you need the instructions on how to recover your system you can always refer to my previous post. In the meantime I am providing you with the HP Support document: Adding or Replacing an Expansion Card (Video Card, Sound Card, etc...) in HP and Compaq Desktop PCs, which will walk you through step by step the process for add a sound card to your HP Pavilion p6620f Desktop PC. If you review the document prior to installing your new sound card you should have no problems with the process.
I hope I have addressed your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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