SPA can't fetch http provisioning file

when resync from http. it always shows:
SPA303 ec:e1:a9:cb:15:14 -- Resync failed: http_get failed
i can access using web browser. But the phones always got failed.
sometimes it takes couple of hours to make it success. 
does anyone know the possible reasons?

so, where is the provisioning server?  if it's on a different network you might look at
-DNS - is the dns server correct, and a fast server that knows the provisioning server?
-do the phones have the correct default gateway.
syslog or wireshark capture of the provisioning failing should show what's going on.
instructions for logging:
admin --> advanced
Voice --> system  
add the IP address of your log server in the
  debug and
  syslog, (the same address)
  set debug level =3
Save system tab
You don't need it for this case, but to see sip messages in the syslog,
Go into the line1--> sip settings  -->
  sip debug option  to 'full'
save line1 tab

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