Spare lines and transfer numbers

I have two queries, that I'm sure someone can help me with:
1. I rent out an adjacent property and in the past a telephone line has been installed. Previous tenants have used the line, and paid the bill, and the number discontinued when they moved out. The line still has a dialling tone, but no number. A new tenant moves in at the beginning of November for a six month shorthold tenancy. Presumably I can get a new number and a connection, but will BT give him/me a six month contract and at what price.
2. In my house, I have two lines. No 1 has my internet and Fax connection, No 2 just has a phone. Would it be possible to keep my No 2 number and transfer my internet and Fax numbers from No 1 onto No 2 ?
Thanks to anyone who can help.
Solved!
Go to Solution.

hi yes yes it would be possible to transfer your lines and services as you wish to do however it is a NO to six month contracts the minimum contract time is 12 months
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How do you get a list of your contacts nick names and their phone numbers on line and print them out?

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Questions on porting family plan lines and a prorated final bill?

Hey there! I've done some searches on the board before posting and encountered tidbits of information I found useful, but I couldn't get all of my lingering questions answered from older posts so here's my situation:
My number is the primary number on a family plan (3 lines, mine included) with Verizon, and I'm considering porting it along with the two other lines elsewhere. All three lines are no longer in a contract and are month-to-month (the 2-year agreements ended many months ago and none of the lines have been upgraded or anything since then). I'm planning to move them all to separate prepaid services through another carrier.
I'm doing my best to gather enough information about how to go about moving all three of these family plan lines with the least amount of hassle , so I've got some questions I hope I can get answered. Thanks for any assistance!
This is my understanding:
-I'll need to contact my new carrier to have a given number ported, correct? And that line will be subsequently cancelled on Verizon's end, with no ETFs since none of the lines are tied to a contract?
-Should I port the second and third lines first and not port the primary number (mine) first, so asto not cancel all the lines of service before they're ported? I'm okay porting one number at a time AKA separately instead of all at once if that simplifies the transfer process.
-When the porting process takes place and my Verizon service is cancelled, does Verizon prorate the remaining days on my billing period from the date it's cancelled, or do they still bill up to the end of the cycle? I hear it's better to wait until the end of my billing cycle (which for me is the 9th of every month) to initiate the transfer(s) so that I don't have any billing issues, but moving all three numbers on one day (even separately) sounds kinda daunting.
-Do the phones I currently have under Verizon simply "disconnect" or deactivate once service is cancelled? Will they no longer be associated with my family plan lines and therefore be free to be resold or handed off to other family members who are using Verizon? I notice many phones on eBay/Craigslist list a "cleared ESN" as a requirement for someone to activate a used phone on Verizon and wanted to know what that was about.
Thanks for any help on these concerns!

michae2414 wrote:
Hey there! I've done some searches on the board before posting and encountered tidbits of information I found useful, but I couldn't get all of my lingering questions answered from older posts so here's my situation:
My number is the primary number on a family plan (3 lines, mine included) with Verizon, and I'm considering porting it along with the two other lines elsewhere. All three lines are no longer in a contract and are month-to-month (the 2-year agreements ended many months ago and none of the lines have been upgraded or anything since then). I'm planning to move them all to separate prepaid services through another carrier.
I'm doing my best to gather enough information about how to go about moving all three of these family plan lines with the least amount of hassle , so I've got some questions I hope I can get answered. Thanks for any assistance!
This is my understanding:
-I'll need to contact my new carrier to have a given number ported, correct? And that line will be subsequently cancelled on Verizon's end, with no ETFs since none of the lines are tied to a contract? All correct - the port happens via the NEW carrier.
-Should I port the second and third lines first and not port the primary number (mine) first, so asto not cancel all the lines of service before they're ported? I'm okay porting one number at a time AKA separately instead of all at once if that simplifies the transfer process. You can do it this way - but based on your next question, you wouldn't want to do it this way. You can't do both!!
-When the porting process takes place and my Verizon service is cancelled, does Verizon prorate the remaining days on my billing period from the date it's cancelled, or do they still bill up to the end of the cycle? You have already paid for the current month's service - you are billed in advance for the coming month. What WILL be billed is any texting, roaming calls, data charges, etc, that have occurred during the month that were NOT billed in advance. I hear it's better to wait until the end of my billing cycle (which for me is the 9th of every month) to initiate the transfer(s) so that I don't have any billing issues, but moving all three numbers on one day (even separately) sounds kinda daunting. But YOU don't have to do anything - your new carrier will deal with it, and it seems to me it would be better to end the service on all three at one time, since it is one account. You can ask your new carrier what they recommend. There should be no issues with porting all three lines at once.
-Do the phones I currently have under Verizon simply "disconnect" or deactivate once service is cancelled?Yes - once the number is ported to the new carrier, the phones will no longer work until they are activated with another number. Will they no longer be associated with my family plan lines and therefore be free to be resold or handed off to other family members who are using Verizon? This is correct, and another reason for doing the port at the end of a billing cycle. Issues have come up with transfers done mid cycle - and because the account had been billed and paid for the full month's service, the phone's ESN was not released until the end of the billing cycle. I notice many phones on eBay/Craigslist list a "cleared ESN" as a requirement for someone to activate a used phone on Verizon and wanted to know what that was about.
Thanks for any help on these concerns!
It may take several days for the numbers to fully port over and have all services working correctly, and for the old phones to be fully "released" from your account to be used on another Verizon account. I would wait a week or so after the port, then call CS and check the ESN status of the old phones to see if they are "clear".
Hope this answers most of your questions. Post back if you need further clarification.

CVP take back and transfer and ANI override

Hello. We're building a contact center with UCCE and CVP 8.5. The call flow requires the call to be trasnferred out to an external 800# number and then transfer back for agent. Some calls will also need to be transferred out to third party companies when the contact center agent couldn't handle the call. Now during all the transfer out and back into the call center we need to preserve the original caller ANI. We plan to use take back and transfer feature from CVP but I have two questions here.
1. If the initial main number coming into the call center is not toll free but DID number, will CVP take back and transfer works with the carrier such as AT&T? I thought that only toll free number can support TNT but not DID.
2. Can CVP override ANI in above scenario as an alternative approach? What needs to be done on carrier or the destination party side for this feature?
Anyone has implemented a TNT or override ANI? Is there a document explaining how to do this?
Thanks a lot.

Couple of thoughs here :
As to whether TNT works with the specific lines you have, you'll need to work out with your telco as already advised, the ANI would probably be retained though given how it works;
More importantly, TNT transfers won't do what you need, a TNT transfer releases the call from CVP's control. It is essentially a blind transfer, telling the ingress gateway to send some DTMF tones to your Service Provider asking them to pull the call back from your gateway. You'd then need 'the other destination' to send the call back to you when they're done and you'd lose call context even if they did ...
What you really need then is a CVP controlled transfer, essentially CVP starts a new outgoing call to where you specify and through the Post Call survey feature or similar you could have the call re-enter your routing script when the remote call center is done;
Probably worth mentioning : you would be billed for the outgoing call as it's originating from your gateway, I suppose special arrangements are possible there with telcos;
I assume your goal is to present the customer's ANI to the 3rd party contact center, CVP will actually do that by default, i.e. the A number is preserved already;
Bigger question will be : will your telco allow you to present the customer's ANI on a call that's coming out of your gateway, they typically configure some kind of CLID override, putting the ANI on your outgoing leg to one of your DID numbers to prevent you from spoofing your ANI, otherwise any prankster could pretend to be you ...
Cheers,
Kris

Disconnecting Line and Final Bill

I had been a loyal Verizon Wireless customer since 2008. I
was on a share plan with my wife and my brother, and I would pay the bill each
month which was about $160 for the three of us each month. I never missed one
single payment. Well the 3 of us decided to switch to
US Cellular. My brother’s wife had already been there, and they had these new
phones for a penny and it was time as we’ve had these same phones for 5 years
almost now, we were out of contract, and I had a work discount through US Cellular. So.......
February 22, 2014 the three of us went over to US cellular
and started a new plan with new phones. My phone number and my brother’s phone
number switched without a problem. However, my wife, who’s number was from a
different region could not be switched, we needed to get her a new number.
After we switched, US Cellular told me to call Verizon the very next day (which
was February 23rd) and disconnect/deactivate my wife’s line because
that one would not happen automatically as they didn’t transfer her old number.
So on February 23rd, I did
just that. I called Verizon and they said we were disconnecting it and I’d get
the next bill and would have to pay that and should be done.
Well sure enough around March 1st, the next bill
came, and on it is the full balance of $160 due March 10th. I question this and
call Verizon again admitting I thought it would be a lesser amount. They instructed
me to look at the billing date. The cycle was from January 15th to
February 15th on the bill that is due by March 10th. Well
we switched phones on February 22nd, so it made sense to me that
this bill didn’t reflect the few days of February 16- 22nd but
rather the previous full month from January 15th up until February 15th.
So far so good, I just misunderstood the bill cycle date.
So I asked if I could just pay off the remaining amount and
be done with it all. I mean we’re in the beginning of March now and haven’t used
the phones since February 22nd, and they’re all disconnected now,
why not? They told me unfortunately no, I had to pay this whole bill first and
then wait for the next bill cycle to come available which wouldn’t happen until after
March 10th for that last billing cycle which would reflect those few days of, Feb 16- Feb. 22nd.
The rep ensures me it will probably only be a few bucks per line for those 6-7
days or so. I said that’s too bad I can’t
just pay the whole thing now but oh well; we’ll do it your way. I guess I’ll just
go online in a few days and pay it and
then come the next bill cycle (which doesn’t go out until March 10th)
we’ll go online about that and pay the rest; just a few dollars per line.
The rep butts in, “yeah, about that sir, once you disconnect
the line, as you've done, you lose service to your online bill pay and accounts online so you
will have to call us to pay. I’m thinking aww man, another inconvenience, but
oh well, I’ll do what I have to do and call back twice to get these bills paid.
Well, a week later a couple days before March 10th
when the full $160 is due, I call and pay it (which took me forever on hold as
one of their centers was down). She apologized for the delay, took my payment,
and said when that last bill gets generated here in a few days (March 11th that shows usage from Feb 15th to March 15th, but will only reflect the few days I used the phones in that cycle which would be to the 22nd) I can just push pound
something something and pay the last bill through the automated phone system and be
done. I said okay
Come now to March 22nd I get that final bill in
the mail. I expect it to be a few bucks per line as is it would only reflect
from February 15th to Feb 22nd when we disconnected our
lines. But no, the bill is $120. That's almost
3/4 of the price of all three of our phones for an entire month. I was thinking something must be wrong, unless they didn't prorate the bill in which case the whole month (which would be a rip off) would be $160 like usual but why all this confusion? I was hoping to just use the automated bill
pay via phone to pay for those 6 days in the last cycle and be done with it forever but no, now I have to call the
company AGAIN to figure out all of this. What happened next was a nightmare!
I called and spoke with a rep asking why the outrageous
price for just a few days of service on those lines. She puts me on hold and
looks into it. She comes back and says my wife’s line was never disconnected. I
said you have to be kidding me; I’ve called in to disconnect it initially and
then even called back w/ questions on how the last bill works and everything
after we disconnect the lines. You can even see that no data or minutes were ever used on
any of those 3 lines since Feb. 22nd. She answers, yes sir I see
that, let me place you back on hold. Okay I figure she’s going to check this
out. She comes back again, well sir I
see you called a couple times but I don’t see that you requested to disconnect your wife’s
line. WHAT?! I thought. Why else would I originally call? US Cellular was right and told me specifically told me to do this the very next day and I did! AND THEN I ALSO EVEN CALLED BACK LATER AFTER THE NEXT BILL CAME CONFIRMING ALL THE LINES WERE DISCONNECTED AND HAD QUESTIONS ON HOW I LEAVE VERIZON AND WHAT MY FINAL PAYMENT WOULD BE! And why was my
account access to pay my bill online turned off (I did try to go online to see
if I could pay the last bill and I was no longer to go online) if my wife's line was never disconnected? This is getting
nuts. She placed me on hold again and returns, okay sir, this is what I’m going
to do. I’m going to suspend her line today and then you can call back tomorrow
to disconnect it. Then you can pay off the last payment on the next bill cycle.
At this point my blood is boiling, was this a joke. I should
not have to call back again, this should have been disconnected weeks ago! and
you can see nothing has been used on those phones. I told her this is the last bill cycle and I’m not calling
back and we need to get this disconnected today and that bill lowered to its
fair amount. She places me on hold again
and comes back and tells me she had overridden something and got the line disconnected
today and she was going to take $40 off my phone bill.
At this point I’m like finally, but an hour later and now my
phone bill is $70 for the three phones that we used for 6 days!! I said 6 days is about 1/5th of the
month. If our final bill is reflecting only the days of the month we used it
should be more like 1/5 the price of our original monthly bill which was $160. which would be more like $32, not $70. I had to explain some of the simple math to her and she
goes on to push about how the line was active and such, and I said but that
wasn’t my fault you didn’t disconnect it and this is not a fair final bill for
6 days of usage!! She put me on hold yet
again and finally came back and said I’m going to take off another $40 from the
bill but it will need approval from my supervisor which will take 2 business
days. If and when she approves it, you will get the final bill in the mail for
the $120 minus an $85 credit. FINALLY!!!
I wasn’t even looking for something free, I just wanted a
fair final bill after I’ve taken the time to call to disconnect my wife’s line
and understand how the final bill works and everything. No one should have to
go through this and spend hours on the phone trying to understand how the
process works so you don’t get duped and then end up getting duped anyway and
having to spend more time to fix that. It was a big rip-off and extremely frustrating.
Telling me the line’s not disconnected but taking away online bill pay, and the
final bill itself was not only wrong, but it outright lied in certain spots.
Almost as though they were making up dollar amounts and dates. The bill cycle on the last bill said Feb 15th to March 15th but then under then under my wife's name there was the charge of $120 and the dates next to that said March 15th - April 15th!?!?! The phones haven't been used since Feb 22nd! Not simple at all and very confusing. Make sure you’re carefully monitoring your
bills when leaving Verizon Wireless. Needless to say, I’m never going back to
them so I won’t have to worry about this again. I just hope this new paper bill that shows the credit gets to my mail box before it's due date of 04/10 so I don't get a late charge. I was assured it would. I hope the CSR is telling the truth this time for once. I have faith in the last one I spoke with. I'm hoping she doesn't let me down too like everyone before her so far has.

Leaving is quite simple via porting out. As you noted when two of the lines ported successfully. However I can see no valid reason why the wifes number could not be ported out. There are porting laws in place. But on to the rest.
If your monthly service runs as you are saying "The cycle was from January 15th to February 15th on the bill that is due by March 10th".
That would be incorrect. If your monthly bill is from lets say January 15 through February 14 then your payment on the account is always that last day. (February 14th.) The next new billing cycle is now February 15th through March 14 again the bill closing date is the day the invoice must be paid. All three lines since they were ported on February 22nd. still must be paid in full (2 ported & 1 not ported). There is no prorating in this case. Now in regards to the bill closing date again would next be March 15, 2014 through April 14, 2014. Since the wife's phone was not closed the only device should be just that line and no other. The other lines are paid up through March 14, 2014 so there should be no further charges.
Some where along the line folks must remember to terminate service (port) a few days BEFORE the next bill comes due. remember we pay in advance.
Good Luck

Phone line and Internet cut off overnight

Please can this be looked into immediately.
Our phone line and internet have both been cut off at 03:00am this morning,
I obviously cannot phone you guys to sort this so posting on here is my only resort.
The hub is still showing a blue light and the phone says 'check phone line'
But neither are actually working,
I need ASAP with this.

Welcome to this forum.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
If you need direct help from BT or have an urgent problem please use this linkContact Us.
This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
Thanks
You can ring 0800 800 150 to report faults.
Also visit https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Migrating phone line and broadband from BE to BT i...

Hi everyone, i ordered BT infinity 2 online on Friday , order went through with out any issues got the date for engineer visit on 14th of JUNE but since that my order is pending and i don't know the reason why and my account hasn't been created as well.
My phone line and broadband currently both with BE unlimited and somebody from BT told me that if i am migrating phone line from another provider then i can't order BT infinity 2 straight away, first i have to transfer my phone line over to BT and then i can order BT infinity 2. Can any body tell me if this is true.
I had excellent experience with BE unlimited for last 5 years and hoping that it carries on with BT as well but things so far not looking promising because i can't get straight answer from BT reps.
Any help in this matter will be much appreciated in advance.

OK i have update regarding my order, i spoke to BT rep today and she told me the reason my order is till pending because first i have to transfer my phone line over to BT then i can order BT infinity 2. The date they give me for my phone line to switch over to BT is 15th of June and once that completed then some one from BT infinity 2 Team will contact me and arrange a date for BT engineer.
So any one thinking about moving to BT infinity 2 in near future and currently they have their phone line and broadband both with different company then they should move their phone line to BT straight away and once phone line is moved over to BT then they can order BT infinity 2 with out any problems.
I hope this will help lot of other people who are in similar situation.

I came up with a way to increase the bottom line and increase public opinion of Verizon.

When the Verizon customer service staff read script to customers all day, they know all the details... all the small details. The average user does not. Some people use Verizon email for important email, and then other email accounts for less important messages. There should be an option to pay a fee if the average user does not see any reason that Verizon would turn off email. Other companies have email.
Look at the ads for the Discover card in the subway. They read - Discover IT is New, IT is Different, IT is Human. Talk to a real person anytime you want. It will change the way you feel about ________.
What if Verizon changed. What if all the staff of Verizon, knowing that their Midyear reviews are coming suggested change. What if they could say "I came up with a multi-million dollar way to increase revenue." I came up with a way to increase the bottom line and increase public opinion of Verizon.
Give the customer a choice to pay $200 for a one time transfer of email. Then Verizon is a hero and makes money too. Multipy $200 by the number of people who had to give up internet this month and that number has to be big! Put that message on your midyear review. Nobody can tell where it came from. They will only know that you are trying to think of ways to increase the bottom line. Who knows... maybe there will be a raise in it for you! Good luck.

Oh yes, this is great – At last, I can see what I’m trying to do at least. Appreciate your input so rapidly. I jump on the link so rapidly that I failed to notice if there might be a set half this much. I might be able to see it half this much increase like 100% instead of 200%? Oh don’t get me wrong. I’m not complaining, was just wondering – what if…
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Line-in transfer to line-out?

I have a high quality audio system connected to the line-out on my Mac Mini and would like to connect audio from a radio tuner to this system without disconnecting it from the Mac Mini line out. Is there a way to connect my tuner to the line-in on the Mac Mini and transfer the sound to the line-out. I am familiar with recording software (audacity, garage band) that allows me to record to the line in and then play it back through the line out. But is there software that will just let me pass a signal from the line-in to the line-out in real time?

Try linein - http://www.rogueamoeba.com/freebies/

All MonthNames and Month numbers in sql server

Hi All,
I want to display all months names and month numbers in a query.
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March
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Regards,
Mandava.

Kudos to all the posts with fancier and higher-tech approaches. At the same time, this is a somewhat unique situation: Unlike most things, we'll always have just 12 months, and that will never change. This is an opportunity for "keep it
simple... Really simple", although the concept of using a VIEW for it is a little bit of lateral thinking.
I've also included two columns ("Mo" and "MMNum") that if you wanted to get technical, could be labeled "optional", and could also be computed instead of treated as literals. At the same time, the extra fields may someday be highly convenient and allow
you to NOT compute the text-equivalent ("01" of the integer "1") someday, so why not? Again, it's only 12 lines worth of typing, the data will never change, and sometimes, it's OK to use literals.
Create View MONTHLIST as
Select 1 as MM , 'January' as Mon , 'Jan' as Mo , '01' as MMNum
UNION
Select 2 as MM , 'February' as Mon , 'Feb' as Mo , '02' as MMNum
UNION
Select 3 as MM , 'March' as Mon , 'Mar' as Mo , '03' as MMNum
UNION
Select 4 as MM , 'April' as Mon , 'Apr' as Mo , '04' as MMNum
UNION
Select 5 as MM , 'May' as Mon , 'May' as Mo , '05' as MMNum
UNION
Select 6 as MM , 'June' as Mon , 'Jun' as Mo , '06' as MMNum
UNION
Select 7 as MM , 'July' as Mon , 'Jul' as Mo , '07' as MMNum
UNION
Select 8 as MM , 'August' as Mon , 'Aug' as Mo , '08' as MMNum
UNION
Select 9 as MM , 'September' as Mon, 'Sep' as Mo , '09' as MMNum
UNION
Select 10 as MM , 'October' as Mon , 'Oct' as Mo , '10' as MMNum
UNION
Select 11 as MM , 'November' as Mon , 'Nov' as Mo , '11' as MMNum
UNION
Select 12 as MM , 'December' as Mon , 'Dec' as Mo , '12' as MMNum
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Efficient way get FCE4 Log and Transfer to read .mts files stored on drive?

Hi All
I've searched the FCE discussion forum and not found an answer verified by more than one user to this question: What is an efficient way to get FCE4 (via the Log and Transfer window) to see .mts files from an AVCHD camera stored on a drive (NOT via the camera -- directly from the drive)?
I am trying to plan the most space-efficient system possible for storing un-transcoded .mts files from a Panasonic AG-HMC151 on a harddrive so that I can easily ingest them into FCE4. I am shooting a long project and I want to be able to look at .mts files so that I can decide which ones to transcode to AIC for the edit.
Since FCE4 cannot see .mts files unless they have their metadata wrapper the question is really 'how do I most efficiently transfer .mts files from the camera to a storage harddrive with their metadata wrappers so that FCE4 can see them via the log and transfer window?'
Nick Holmes, in a reply in this thread
http://discussions.apple.com/thread.jspa?messageID=10423384&#10423384
gives 2 options: Use the Disk Utility to make a disk image of the whole SD card, or copy the whole contents of the card to a folder. He says he prefers the first option because it makes sure everything on the card is copied.
a) Have other FCE users done this successfully and been able to read the .mts files via Log and Transfer?
In a response to this thread:
http://discussions.apple.com/thread.jspa?messageID=10257620&#10257620
wallybarthman gives a method for getting Log and Transfer to see .mts files that have been stored on a harddrive without their metadata wrappers by using Toast 9 or 10.
b) Have any other FCE4 users used this method? Does it work well?
c) Why is FCE4 unable to see .mts files without their metadata wrappers in the Log and Transfer window? Is it just a matter of writing a few lines of code?
d) Is there an archiving / library app. on the market that would allow one to file / name / tag many .mts clips and view them prior to transcoding into space-hungry AIC files in FCE?
Any/all help would be most gratefully received!

I have saved the complete file structure on DVD as a backup, but have not needed to open them yet. But I will add this. As I understand the options with Toast you are infact converting the video to AIC or something like it. I haven't looked into it myself, but I can't imagine the extra files are that large, but maybe there are significant, I don't know. The transcoded files are huge in comparison to the AVCHD file.
A new player on the scene for AVCHD is Clipwrap 2.0. As I understand this product. It rewraps the AVCHD into a wrapper the Quicktime can open and play. This is with the MTS files only, the rest of the file structure is not needed. The rewrap is much faster that the transcode to AIC. So you have the added benefit of being able to play the files as well as not storing the extra files. The 2.0 version (which is for AVCHD) was just recently released. I haven't tried it and don't personally know of anyone who has. You might want to try this, there is a trial version as I recall.

Best way to import MTS (AVCHD)/missing clips using Log and Transfer

My footage (Sony HDR 500) of an average project consists of approximately 10 hours film and 1600 clips. When I use the option Log and Transfer to import in FCE not all clips are imported in FCE. All other clips are consecutively numbered and cannot be compared with the numbering of the clips on the camera anymore. As a result it is, with those large amounts of clips, almost impossible to find out which clips are missing.
Importing takes a very long time (is that normal?) so I would like to run this proces at night, but due to this missing clips problem I am afraid to do this so it is not a good option for me. Does anyone recognize this problem?
To avoid all this I now convert all clips with Voltaic to .mov before importing. At least I know for sure that I have all clips imported, but it is so cumbersome and it takes a lot of time too. This proces I do in steps because I am afraid to start everything at once. After converting the project almost takes 120 GB.
It takes days before everything is imported and that frustrates me. If the same material is imported in Edius for example it only takes an hour (tested) so it appears to be an FCE/Apple problem. Is there any way to accelerate?
I am working with an iMac from 2010, 2,8GHz quadcore i7, 16GB intern geheugen met snow leopard.
I hope someone can help me out.
Thanks, Jacqueline

While I have not seen the exact problem you describe, 1600 clips is a lot of clips to import at once - so is 10 hours of video.
If you are using FCE to Log & Transfer directly from the camera, your clips are automatically being transcoded to QuickTime/Apple Intermediate Codec(AIC) during importing, which explains the long time it takes to ingest the clips.
Also, QT/AIC files are much, much larger than the AVCHD clips in your camera. If you are shooting 1920x1080 video, 10 hours of AVCHD translates into roughly 450GB of QT/AIC clips. It is possible that you may be a) running out of disk space, or b) exceeding the scratch disk minimum allowable free space set in FCE > System Settings. If so, that could explain why not all your clips are being imported - FCE is probably stopping the Log & Transfer process when it hits the disk space limit.
Regarding alternatives, I'm not so sure about Voltaic. The Voltaic documentation says it only supports H.264 in QT/.mov files, and that would not be usable in FCE. Check some of those clips to see what codec they are. I suspect they are H.264. (Also, you referred to the converted clips taking 120GB space, which just happens to match the AVCHD storage capacity of your camera ... and AVCHD is a form of H.264 video, so they take up about the same disk space.)
In order to edit your clips in FCE, they need to be QT/AIC. Two alternatives come to mind - Clipwrap and MPEG Streamclip. Both can convert AVCHD video to QT/AIC, and both support batch conversion. If it were me, I'd consider Clipwrap first, for this volume of material, since Clipwrap was specifically designed for AVCHD.
The reason importing is so much faster in Edius is that it can import & directly edit AVCHD clips; Edius basically just copies the clips from the camera to your hard drive. FCE has to convert the clips to QT/AIC first, before you can edit the video, and that takes considerable time.

Log and Transfer from network volume causes FCE to crash

I have copied the contents of an SD taken from a Canon HF100 to a volume mounted on my network. Originally, this was only intended as a means of back-up but I found I needed to capture additional footage so I navigated to the volume in the Log and Transfer window and began ingesting clips. The first clip worked just fine but the Log and Transfer window hung about 1/3 of the way into the second. I can preview all the clips in the L&T window but the program crashes when I ingest. The clips vary in length but that does not seem to be a factor in the problem. I tried this on both a Tiger machine and a Snow Leopard machine with the same results. iMovie was able to ingest the footage over the network without the same problem. Ultimately I moved the footage back to a local drive and transferred from there without any issues at all. This issue involves a great many layers but if anyone has had a similar issue I would be interested to hear.

We just had a longish discussion about networks and capture/editing.
Bottom line:
The slowest component in the network stream is the speed the network runs and not necessarily both ways. Check the specs of your specific gear.
I suspect this to be your problem. Here's a short extract.
Networking Limitations:
* When accessing the WD My Book World hard drives remotely using MioNet/WD Anywhere Access, please be aware that the transfer rate will be limited by whatever the slowest connection is. For instance, upstream rates for home users is typically no more than 512Kbps, even if the downstream rate is 4Gbps.
* If there is heavy I/O load put on the network and WD My Book World hard drive, it is recommended that a static IP address be used rather than DHCP.
Another thing of note was to use CAT 6 cable.
Al

Noisy line and internet disconnecting

Hi
Last year, I had a problem with the phone cable outside the house. When it rained, it caused noise on the line and the internet would disconnect often. It turned out that the outside line was really old and needed replaced, which eventually happened after a couple of engineer visits.
Everything has been going fine, but now I seem to have the same problem again. The noise on the line started last night and today the broadband light on the hub has been turning orange.
I've tried all the usual - I've changed the filters as I have three spare ones, I've tried plugging only the phone into the wall, even via the test socket. I thought maybe it could be an extension cable, so I tried plugging the phone and router directly into the wall.
The noise seems to come and go, just like last year, which makes it harder to pin point what's wrong. At one point I thought I'd sorted the problem and I thought it was the extension cable because the noise disappeared - but then it came back again!
We have had a lot of rain over the weekend, but I think it's strange that it's affected the new line like it did with the old one, unless it's been damaged?? I'm wondering if it's actually the hub itself? It's the black homehub 2 that I have.
I've been at this all morning and I really don't want to call BT because I hate speaking to someone who doesn't understand a word I say and vice versa!
Any suggestions?

ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:03:17
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
12.4 dB / 23.0 dB
Line attenuation (Down/Up)
15.0 dB / 8.5 dB
Output power (Down/Up)
19.8 dBm / 12.1 dBm
Loss of Framing (Local)
229
Loss of Signal (Local)
171
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
373

Spare lines and transfer numbers

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