Sports Illustrated Magazine App

The Sports Illustrated app displayed a notification indicator that I had a new magazine available. Once I downloaded the issue the indicator will not go away. How do I clear the indicator?

It's a bug in the App itself. I have the same issue since their latest app update. I think we wait for another update to fix this.
Axel F.

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Sports Illustrated App

Hi All, I'm in Australia and would like to know if there is a Sports Illustrated app available for the Ipad or a way to get the issues digitally on the Ipad. There's an app for the IPhone but I can't seem to find one for the ipad which is strange.
Thanks

The SI app in Newsstand tells me there's an update, see pics.
I can guess what your thinking, but I've never had a US account. I subscribed from my account in January of this year. From browsing the web, it seems this was an issue for UK customers last week as well, but the update is now available in UK iTunes, but still not in the Irish store.

Cannot update Sports Illustrated app in Ireland

I subscribe to Sports Illustrated via iTunes with Newsstand. SI/Time have released an update to the app but it is not available in the Irish store, meaning I cannot access any new editions. Has anyone else had this problem and how can I fix it?
I contacted SI and they passed me back to Apple.

The SI app in Newsstand tells me there's an update, see pics.
I can guess what your thinking, but I've never had a US account. I subscribed from my account in January of this year. From browsing the web, it seems this was an issue for UK customers last week as well, but the update is now available in UK iTunes, but still not in the Irish store.

Magazine apps crashing after upgrade to IOS 6

I just upgraded from IOS 5 to IOS 6.1.3, now whenever I launch Sports Illustrated or Time Magazine, the app crashes. If I reboot iPad, the app will launch once, then crash on each subsequent launch.

I would try deleting the apps and reinstall them. That will delete your magazines as well, but you should be able to download them again.
I have Sports Illustrated myself and so that I could be sure that it would work OK, I deleted the app and then downloaded it again. I had to go through the motions of registering again but as soon as I did, I got a message saying that I was already in the system. I closed the window, went back to the Library by tapping the Library button at the bottom of the app, and downloaded the latest edition with LeBron James on the cover.
Tap the Newsstand icon to open it to your apps. Tap and hold down on on of the icons until it wiggles, then tap the X on the magazine icon in order to delete it. Tap the home button to stop the apps from wiggling, go back to the purchased tab of the App Store and tap on Not on the iPad. Find the app and download it again.

Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
James

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

Can you move a magazine app designed by another company to Adobe DPS?

My company had a digital company (who shall remain nameless) produce their magazine app under the (digital company's) information. I want to transfer everything over to Adobe DPS because frankly, this digital company did not live up to their promises, have terrible customer service, and are strictly just adding buttons to a pdf (not interactive at all). With that said, do I need to start from scratch and build a new app? Or can I just obtain the app that's already been created? If not, do I just tell the other company to delete our app? Thanks!

If you move to DPS you'll wind up building a new application using our tools and submitting that to Apple as an update to the existing application. Your readers will see an update to the app and when they download it they'll have the new version.
What is more complicated to sort out is whether readers would still be entitled to content they'd previously purchased. That depends a lot on you previous setup, how the previous product handled purchases, etc.
Neil

I also cannot access part of the App Store, I have been trying to down load a magazine app, it has been trying to connect but it has been taking a long time. Also since I did my last update I have lost the ability to face time, I also cannot open iPhoto's

Since my last update on the newest version iPad I have not been able to download a magazine app that I have a subscription for as well I cannot open iPhoto's or video. When I go into settings and go down to where iTunes Mail etc are it freezes my I pad and I cannot access these. Is there a apple system problem? This has been going on for over a week now.

For FaceTime try the troubleshooting advice given here:
http://support.apple.com/kb/ts3367
Also try resetting your iPad:
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one?

I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.

This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks!

Not all export options are showing in Adobe Illustrator Draw app!?

I downloaded the Adobe Illustrator Draw App. Did a test run on the features. Meaning i just doodled. Then i went to export However only two choices show. A copy of image to Creative Cloud and one other. There is no way to put actual file with layers so i can open it in illustrator on desktop.
i deleted the app and re- downloaded the app. But still only 2 options show, which do not help.
If anyone has any suggestions please let me know!!!
Also, if can, please ket me know if this app is only for CC files on desktop?
i have CS6 programs on desktop not CC.
Thank you,
Joleen

Hi dkendall-ks,
The "Send to Illustrator" functionality sends the file to your CC Adobe Illustrator desktop (Mac or Windows) application. For this functionality to work you need to :
1. Have the latest CC Adobe Illustrator 18.1.0
2. Be signed in with the Creative Cloud desktop app with the same account you are signed in your iOS Adobe Illustrator Draw app.
Once you have completed the steps above, the artwork you send from Adobe Illustrator Draw will be opened in your desktop CC Adobe Illustrator app as vector objects (except for images that you had imported).
Hope this helps,
Jose

You can't open the application "Adobe Illustrator CS2.app" because PowerPC applications are no longer supported.

You can’t open the application “Adobe Illustrator CS2.app” because PowerPC applications are no longer supported.
what can I do?

Adobe Creative Suite 2 (CS2)'s Photoshop running in Snow Leopard Server installed into Parallels 8 for use in Lion or Mt. Lion:
[click on image to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only). Smarmy, self-important forum members will have to pay extra!

Help, I have the zinio app, the golf magazine app in my newstand, however I cannot access the magazine, it keeps coming up, attention an unknown error has occurred. When I push ok, it comes up 4/6 more times,

I have the zinio app, the golf magazine app in my newstand, however I cannot access the magazine, it keeps coming up, attention an unknown error has occurred. When I push ok, it comes up 4/6 more times, why is this happening, please help me?

Try here > iTunes Store: Purchasing and managing auto-renewing subscriptions

(Help!) Free subscription magazine app - rejected twice for same bug - Specifically, the activity in

Hi,
Here's the rejection response for the app.
2.2
We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 7.1, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.
Specifically, the activity indicator spins indefinitely purchasing a subscription. Please see the attached screenshot for details.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
- complete details of your rejection issue(s)
- screenshots
- steps to reproduce the issue(s)
- symbolicated crash logs - if your issue results in a crash log
If you have difficulty reproducing a reported issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.
Screenshot_0.png
I had the same rejection the first time. After looking online at Adobe I thought it was a billing issue, so managed to get that rectifed. I hadnt used a shared secret (as it hadnt shown up because, I thought, the billing wasnt setup correctly). After we corrected the billing, I had access to the shared secret which I have used.
Any ideas what else this could be?
The app is a magazine app which is for free subscription. That's the inapp purchase. No folio in app purchases, because they are free. Sent with the first version on the magazine published, although Apple coulnt have got to it as the subscription time's out.
Help! Because this is the second rejection, it's two weeks on and I am getting close to an event which I must have the app live for.
Thanks for any help,
Matt

Hi Neil,
I used the guide to make the issue — so I think everything is in place.
The first time around our billing wasn't setup so I didn't get to generate a shared secret. The second time I did.
I generated the secret — which I can view under the in app purchase for the (free) subscription in manage in-app purchases. That code I pasted into the admin account iTunes Connect Shared Secret panel for the same customer ID (Account ID). I opened the Folio Producer Organiser afterward — how do you know it registers the code? I didn't see anything to indicate such.
One thing — not sure if it's relevant — whenever the app fails it highlights in yellow the languages in the in-app purchase. I selected more languages this time to cover all the different kinds of English. Again, not sure if that's relevant?
Plus when I click the link to view the app in the app store it says it’s not in the UK store and tries to switch to the US, which if you allow it then says it can’t find. I think this is because it’s not approved and the link will be good when that happens (hence I copied that into the section just below the shared secret on the DPS account admin panel).
Honestly, I am a wee bit stumped now.

I believe my firefox is viewing some websites on my laptop in formats that are used for cellular devices. Sites like facebook, sports illustrated, yahoo are not functioning correctly but certain sites work fine.

sits such as facebook, yahoo, and sports illustrated do not function correctly on firefox but they do on my internet explorer. I believes its somehow set itself into the same format used for cellular devices... My JSU.edu page says somethin about it being in (portal mode). It is also a different format now that normal.

Hi @TheBigGiggle ,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY TouchSmart 17 Notebook PC and a keys not functioning correctly. Here is a document on cleaning the keyboard.
I would start with air on the keys as sometimes debris can cause this issue.
Here is a link to uninstall the keyboard. In the device manager have you uninstall all that is listed in keyboards, restart the computer after uninstalling, it should reinstall automatically and resolve any issues with the keyboard.
Here is a link to keyboard troubleshooting.
Here is a fix from Microsoft that might help.
Let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I'm having trouble finding the HEALTH magazine app for my iPad. The mag insists that it has a free app. Help!!

I'm having trouble finding the HEALTH magazine app for my iPad. The mag insists that it has a free app. Help!!

What country are you in ? Is this the app : Health magazine ?

TS1702 How do I resolve error 5011; "Attention: unable to retrieve shared information" on Time Magazine app?

How do I resolve error 5011; "Attention: unable to retrieve shared information" on Time Magazine app?

Dear Goteamjosh,
When you bought a subscription through iTunes you shouldn't have to login seperately using the sign in which asks you for your timesubscription data (this is only when you are a paper subscriber, in that case your iPadsubscription is complimentary). The login should be automatic if your iPad is logged in to iTunes, if not ,you will see the familiar iTunes loginbox in which you use your regular iTunes data. If the app asks you your credentials with a Time-loginbox, then there is still something wrong with the app. As you can see above, a lot of people have been experiencing problems, which they now seem to have resolved (my app is working OK again, no login data requiered).
Update: I just checked, and my app is not working again either! Back to square one. As we can see above, there is some time-app bug (or server problem or whatever). No use trying to solve it ourselves. I am sure they are aware of it and working on it, i guess we just have to be patient (again!).

Sports Illustrated Magazine App

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