SQL query requested to pull one field out of multiple records

Post Author: ralph.devlin
CA Forum: Data Connectivity and SQL
We use Track IT to manage our ticket base. We have parent work orders and child assignments that I am trying to report on. What I want to do is create a view, or even if this can be done in a formula, is pull data from the main work order, which in our scnerio and accorindg to the database diagrapm is WORKORDERTYPEID = 0, It will pull the TASKS.RESPONS field from that WO. Then it will compare the TASKS.PARETNWOID to WOID and if WORKORDERTYPEID = 1 then it needs to return the TASKS/RESPONS field of that record, and there may be three records or so. Then What I may need it to do is organize it maybe into seperate columns so I can add each one to Crystal keeping in mind that it will need to link those records to main WOID of the parent so it will display on one line. Any ideas
Ralph

Post Author: ralph.devlin
CA Forum: Data Connectivity and SQL
Ok I tried that and it seemed to work fine, here is an aexample of the data returned
168458
Lane, Carrie
Ralph Devlin
Ralph Devlin
168458
PHX - Training Room
SM - 8th Fl Conf Room
NULL
NULL
168458
6/20/2008 3:30:00 PM
Video Conference
0
168458
Lane, Carrie
Ralph Devlin
Luis Estrada
168458
PHX - Training Room
SM - 8th Fl Conf Room
NULL
NULL
168458
6/20/2008 3:30:00 PM
Video Conference
1
Using the last column which is the workordertypeid, I was able to elimate the first row of data, which is the parent work order, but see how it is returning the technician name twice, where the second row returns me as the primary and then the technician on the assignment WO as well, which I want. In Crystal I have it only selecting the rows with the 1 is the last column, since those rows have the data arranged how I want them to be.
Once issue that just arose, is what if we only had one work order that we wanted to report on in the subreport. since the WO will get a 0 in the last column, it will never be selected in the report. Is there a way to either us a statement that selects it if it is the only WO listed compared by the WOID field, or if there is a way in SQL, to get what is showing in row 2 to be the only row returned back so I can then show all work orders regardless if they are an assignment
Here is my current SQL query
SELECT T1.WOID, T1.REQUEST, T1.RESPONS, T2.RESPONS AS Addtech, T2.PARENTWOID, T1.LOOKUP2, T1.TaskLookup3, T1.TaskLookup4, T1.TaskLookup5, T1.WO_NUM, T1.DUEDATE, T1.WOTYPE3, T2.WorkOrderTypeIdFROM dbo.TASKS AS T1 LEFT OUTER JOIN dbo.TASKS AS T2 ON T2.PARENTWOID = T1.WOID

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Request Closed
Request Completed
Request Created
Request Failed
Request Withdrawn
Template Approval Rejected
3. Now prepare the query from above sapmle, the requset status string should not contains foloowing values.
Rejected
Failed
Closed
Withdrawn
Completed
The builded query will give you the desired result for 11g
for 10 G
Get the OST_STATUS from Req table, and do you logic above stated
-Kuldeep
Edited by: Kuldeep on May 22, 2012 1:04 AM

SQL query requested to pull one field out of multiple records

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