SRM Help Link

Hello Friends,
I have to modify the Help link in the SRM Screen.. There is Help link which will call the SAP Help in the SRM screen. Did any one know how to change that.. i want to call Word document when i click the Help link..
John.

Hi John,
You can store the word document in MIMES folder in se80 and give that path in the internet service BBPHELP and template "BBPHELP_1000" so that when on click of the link for HELP ,the word document is opened.
See these related threads:
Re: How to link an .chm file to the help button?
https://forums.sdn.sap.com/click.jspa?searchID=15795965&messageID=3503339
BR,
Disha.

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Hello,
I need to hide or remove the Help link that comes with the standard SRM system. I have found the internet service BBPHELP and template BBPHELP_1000 are related to this link I can edit where the link points to but I need that link to be not available for users.
Any ideas, I would really appreciate your comments and suggestions...
Thanks in advance,
Roy

Hi Roy
You may try to check in SPRO the following path:
SRM Server=>Technical Basic Settings=>Deactivate User Access to Solution Manager.
there just follow the IMG Activity documentation.
I hope this helps...
Best regards
Miha Egart

Can I redirect the "Help" link in SRM 7.0?

SRM gurus,
We are using a recording tool u201CEpilogueu201D to replace the standard SAP help in R3.
Where can I modify the SRM program to redirect the help link of shopping cart screen to this third party user help URL?
We are using SRM 7.0.
Thanks in advance!
Fisher

Hi Fisher,
Please refer to help center of Web Dynpro ABAP applications:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/de/f1429b914148e192f334edc59f2f5d/content.htm
The related Web Dynpro Complement is u201CWDHC_COMPONENTu201D and the application is u201CPortahc_applicationu201D.
Check with your WD Abaper to explore.
Regards,
Donald

How to disable Help link in SRM

Does anyone know how to disable the Help link in SRM?
We are displaying SRM transactions through the SAP Portal, and have decided to use the Portal's help links for context-sensitive help. Therefore, the Help link in SRM is redundant.

Hi,
You can either remove the HELP link completely by modifying the template as suggested by Andy OR you can modify the template in the service BBPHELP in SE80.
Go to BBPHELP service ,template BBPHELP_1000.
Comment the foll line :

BR,
Disha.
Pls reward points for useful answers.

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The Help Link from the Application Pages Does not Work for Peoplesoft Campus Solutions 9.0

Hi everyone.
I have a problem, I have been trying to set up the Help Link from the Application Pages for Peoplesoft Campus Solutions 9.0 according to the instructions given in the Document: http://docs.oracle.com/cd/E17566_01/epm91pbr0/eng/psbooks/EnablingtheHelpLinkfromApplicationPages.pdf , (referenced in the Doc ID 1289101.1, E-PB: How to Set Up the Context Sensitive Help with Hosted PeopleBooks using Universal Linking).
I follow the instructions of that document carefully:
I go to: PeopleTools -> Web Profile -> Web Profile Configuration
    2. Then I choose the Web Profile: "Development".
    3. Then Change the value for the Help URL field by entering the following URL format: http://www.oracle.com/pls/topic/lookup?id=%CONTEXT_ID%&ctx=hrcs90r5 , the ctx parameter selected is the one that correspond to the Campus Solutions (hrcs90r5) according to the Product Line Code Table (ULinkID) especified in the mentioned document.
    4. Stop the Web Domain and Clear cache.
    5. Start the Web Domain again.
After setting up the Web Profile Configuration I test the help links, thas is why I click in the Help link in any Peoplesoft CS 9.0 Application Page (modify a person), but the next error message appears: "We're sorry, the topic you requested was not found.".
I tried many combinations with the ctx parameters URL but it does not work yet.
I did the same test, but this time using the Help URL field with a HRMS ctx parameter by entering the following URL format: http://www.oracle.com/pls/topic/lookup?id=%CONTEXT_ID%&ctx=hcm92pbr5 , and It works fine !!!
According to the previous test you realize that It works with HRMS ctx parameter but not with Campus Solutions 9.0 ctx parameter, Does anybody know what else can I do ? Am I doing anything wrong or missing? or maybe the Oracle's ctx parameter for Campus Solutions URL It is broken simply.
Thanks for you help and feedback.

2799444 - The page you are testing with appears to be a Workforce Administration page. Is that correct?
The CS PeopleBooks would only work for CS pages, e.g.: try navigating to Main Menu > Campus Community > Personal Information > Add/Update a Person
Also, you can use multiple ctx parameters:
E.g.: http://www.oracle.com/pls/topic/lookup?id=%CONTEXT_ID%&ctx=hrcs90r5&ctx=hcm92pbr5&ctx=pt852pbh2
This way the help would work for the HR related pages like Workforce Administration, Campus Solutions pages like Campus Community and also PeopleTools pages like Web Profile Configuration. Hope this clarifies your question. Thanks!

Issue while adding Help Link using personalization

Hi... i am adding a help links on all the iRec pages using personalization.
Requirment:-
Need to have a help link on all the pages of iRec at the left corner of the page
So i made the following changes to do this...
1. Created a new Region(This regios is shared by all the pages of iRec)
StackLayout (AM set to deflaut value)
|_
RowLayout (Horz Align set to end)
2. Now i go to the page, click on personalize link at top, and create a new Stack Layout Region below the PageLayoutRN for the Page
and set the extend property of this StackLayout to my above create region.
3. Create a new item under RowLayout, Item Type "Link" and set the destination URI for this link to say "http://google.com"
I do the same steps above on all the pages of iRec and point the destination URI for the link to the one i want to set and all this is done at Site level.
But the issue i am getting is that i am not able to see these personalizations for all the users and at some places the links i created are not clickable. They simply display on the page but cannot be clicked.
Is there something i am doing wrong? so is there any step i did wrongly? Please let me know the solution.
Thanks
Sandeep

It should not be show this behavior. one test you can do in this reference create Two more item at site level say MessageStyleText and one more link and check this behavior to all the user.

Event Log Help Links No Longer Working?

Have the help links in the Windows XP event log entries been discontinued?
They used to open up the Help and Support Center with further information about the Event Log error if it was available.
For some time now they have all just given a "page not found" error, which then re-directs to Bing with offered results that are no use at all!
This happens now on every XP system I've tried it on.
As a user of Windows 8.1 as well as XP, I'm well aware that the Windows 8 Event Log help links have never worked so far, but the XP ones always did, and despite the looming "End of Support" I can see no reason for all that information to have been
removed.
Any explanation for this?
Thanks, Dave Hawley.

Hi - thank you DaveHawley for the report. Just wanted to confirm that I've passed this on to the team that looks after the redirect service behind the "More Info" link.
There have been some major changes in how this redirection works over the years as well as in the last months. The most recent efforts added the option to enable use of the TechNet Wiki [sample]
to allow the community to comment & contribute for a given component. I'm only guessing here, but this might have accidentally impacted XP.
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Bruno

How to find out URL of Masthead Help Link

Hi Experts,
I am working for a support project. Implementation team has long back left the project. I have to change the 'Help' link URL of Masthead area. There are three links in Masthead - Logoff, Personalize and Help.
At present when we are clicking on 'Help' link of Masthead, user is routed following website:
https://www.xyz.com.
In the new scenarion, when the user will click on 'Help' link of Masthead, user should be routed following website:
https://www.abc.com.
I can see the following property of Masthead iView:
Show Link in Masthead: Help
I am unable to find out where the URL has been stored.
Can you please let me know. Is it in UME or any other place? If yes, where excatly in UME.
I searched a lot in the code. I got the file (com.sap.portal.navigation.masthead) from server. After that I imported it in NWDS. I searched a lot in various places of NWDS. I can not see the URL.
It seems that javascript:openHelp is helping in getting URL. If yes, how?
<TD nowrap >
<hbj:link id="HelpLink" tooltip="<%=helpTooltipStr%>"
     linkDesign="FUNCTION" reference="#">
                                      <% if (!isPreview) { HelpLink.setOnClientClick("javascript:openHelp();");} %>
                                      <hbj:textView nested="true" text="<%=helpTextStr%>"/>
                                    </hbj:link>
</TD>
<TD nowrap>
Please help.
Regards,
Gary

Hi Sushil,
It seems that I don't have the correct masthead par file. I have got the masthead file from BASIS. It is com.sap.portal.navigation.masthead
The existing masthead par file has following setting in portalapp.xml
<property name="HelpUrl" value="http://help.sap.com/content/documentation/netweaver/docu_nw_04s.htm">
          <property name="plainDescription" value="Help Link URL"/>
          <property name="category" value="Navigation"/>
        </property>
        <property name="ShowLogInLogOffLink" value="true">
          <property name="validvalues" value="4/true5/false"/>
          <property name="plainDescription" value="Show Link in Masthead: Log In / Log Off"/>
          <property name="longDescription" value="Show or hide the 'Log In' / Log Off' link displayed in the masthead iView at runtime."/>
          <property name="category" value="Navigation"/>
        </property>
        <property name="HelpUrl" value="http://help.sap.com/nw04 ">
          <property name="plainDescription" value="Help Link URL"/>
          <property name="category" value="Navigation"/>
        </property>
This does not contain link https://www.xyz.com
Does this mean that the mathead par I am having is wrong.
Please suggest.
Regards,
Gary

Usage of CRM_ORDER_MAINTAIN SAP Help Link and Suggestions Required

This is regarding CRM_ORDER_MAINTAIN fm
Currently we are using function module crm_order_maintain outside Loop i.e calling once for all the contracts as sap crm performance standard ,
Is there any standard documentation where we can find that states CRM_ORDER_MAINTAIN should be only used outside loop,
As some are telling us to use in Loop Endloop because of timeout error in background job with contract having 180 line items,Which i feel that this create unneccessary load on execution (Not Recommendable)
Please share any comments and suggestion this and also provide me the SAP Help Link on this

Hi,
for example to you, look for FM CRM_LRP_APPOINTMENTS_GET_DIAG which using CRM_ORDER_MAINTAIN and parameter it_appointment.
Hope this helps.
Regards, Kostya Khveshchenik

In P6 P6 Help link is not working

Hi,
My P6 help link is not working in help menu.
P6 Library and Support link are working.
As suggested in another discussion i tried to update link in Admin>Application setting and restarted weblogic, But system is still taking some other link than i defined in application setting.
Can anybody help?

Hi,
We worked on this issue ,
Solution:
In the P6 EPPM Admin application in the corresponding configuration, In P6 Help url we have modified the url from http://hostname:8203/p6help/help to http://hostname:8203/p6help/ and we restarted the P6 server in weblogic console.
Then everything fine now,
Regards
Kumar

Help Link -Dynamic display

Hi All,
I have a few dynamic requirement regarding the portal help link.
I wanted to display the help content dynamically.
My scenario is like this.
If I am in page Google in the portal content area when i click Help I should be able to sdispaly about Google in a seperate window.
If I am in page yahoo in the portal content area when i click Help I should be able to sdispaly about yahoo in a seperate window.
By editing the default framwork page and giving the help url to my requirement I can give only one url under navigation.But my requirement is dynamic which will be depending on my page which I browse.
I also opened Headeriview.jsp from PCD folder and found the javascript method for displaying help.Is there any way where in i can pass the context of my page iview dynamically to the help function in headeriview.jsp.
Does Portal support this?
Helpful answers will be rewarded.
Regards,
B.Narayanan

Hi Narayanan
Y dont u try with URL iviews..by passing links to that iview. i would strongly feel that..that is not the feasible solution ur going for...
Its just my suggestion
rgds
pradeep

How to redirect Help link for iview not for portal masterhead

Could someone please let me know how to post help document to the help link in the iview? It is located at the top left corner within the iview. This is not to redirect the portal masterhead. Thanks.

Hi,
Please see following links:
http://help.sap.com/saphelp_nw2004s/helpdata/en/42/edef4e0aa71bc7e10000000a11466f/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/42/ef68e768921a77e10000000a422035/frameset.htm
Kind regards,
Ville

Customize portal "Help" link based on user roles

Is there a chance to customize the Help link URL in Masthead iView based on user roles? The use case we have is that the "Help" should be different for users of the purchasing company from those of the supplying company.
Thanks.

Hello Jay.
This is a multi step process.
Step 1 : Create 2 desktops with everything as same but different mastheads.
- Copy your existing desktop and paste it in your working folder in PCD (Not select Delta link)
- Now download masthead par file.
- Modify your masthead par file where you will disable help link. Rename you masthead file (newMasthead.par) and export it from NWDS. Now import it in portal.
- open your framework page in desktop2. Just add your new masthead in it. Enable the new one and disable the existing one.
Step 2 : Create 2 groups of users. (First one belong to users who wish to see help link . i.e existing desktop) (Second of thoese users who do not have to see help link i.e. newDesktop)
- Assign users to appropriate groups.
- Assign same roles to both groups.
Step 3 : Modify main rule section in PCD.
- If group = HelpLinkUsers Then Desktop1
If group = NoHelpLinkUsers Then Desktop2.
You may find above process bit tedious and lengthy.
But if you wish to further customize your portal then this will be needed one day.
If you find problems in implementing any step then please search in google or SDN.
Please revert back on any specific question on above approach you may face while implementing.
Thanks

Where is help link on 'How to ask a question' ?

Using Thunderbird.
Tried to see where the Help > Help contents link opens.
Unfortunately, it does not open on the expected webpage with the immediate help link on 'How to ask a question'.
the link would then take the user to getsatisfaction/mozilla_messaging website.
I use the link to instruct Thunderbird users on what to include when asking a question.
Where is the page that contains this vital information?

Sorry Diego.
Initially, i was just trying to see what on earth was going on with this website, as it was not behaving as expected.
Obviously, it has been significantly updated.
So I possed a question to see if I would be redirected to the getsatisfaction/mozilla_messaging website.
Obviously no.
Then I discovered that it is impossible to retract /delete an asked question.
Not helpful, I can only edit the question, so I have edited the question.
If you know the link where I can tell people to read when they want to know what details need to be included, then I would be most grateful.
The information will tell people what to include when answering a question:
this was the link:
https://support.mozilla.org/en-US/questions/new/thunderbird#w_how-to-ask-your-question
there is no information on that page with regard to ' how to ask your question' so where has it gone?
It instructes precisely what to include
Help > Troubleshooting Information

SRM Help Link

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