SSH sessions over Putty die unexpectedly & commandline entry is slow

I have a Sun Ultra-60 running Solaris 9 at patch level 118558-05. Users of this server report that their ssh sessions over Putty to this server die unexpectedly anywhere from one to two times per week. The users are usually in a vim session at the time editing php files for the website hosted on the system. Another problem reported is that the user's command line input slows dramatically and they must wait for the server to complete the line they were typing prior to proceeding.
I cannot find the source of this problem. To date, the following is what I have tried in my troubleshooting efforts.
1) ptdiag - reports no hardware failures
2) /var/adm/messages - reports no issues relating to the problem mentioned above.
3) swap -l - the server has plenty of swap and shows no need for additional swap space Here is the output from swap -l
swapfile dev swaplo blocks free
/dev/vx/dsk/swapvol 213,6 16 8389632 8358176
I should also mention that /tmp is not full and is currently only at 2% of it's capacity.
4) ndd shows that the link speed, duplex, etc. are correct at 100Mbps full-duplex.
5) System uptime is at 337 days and the uptime command currently shows the following load: load average: 0.12, 0.11, 0.09
6) vxdisk list shows the two internal mirrored disks as being online and no errors. iostat -En shows no soft or hard errors on the two disks
7) This server only has two users and the main applications in use are mysql and apache.
8) I have upgraded to the latest version of the vim editor and the problem still persists. I have also had the users upgrade to the latest version of Putty and to turn on the logging feature of Putty which hasn't revealed any information as to why the sessions are unexpectedly terminating.
9) I have checked the /etc/default/login setting for the "TIMEOUT" variable which is commented out. I also checked the users profiles and verified that there are no timeout variables defined.
10) Here is my netstat -i output:
Name Mtu Net/Dest Address Ipkts Ierrs Opkts Oerrs Collis Queue
lo0 8232 loopback localhost 52375982 0 52375982 0 0 0
qfe0 1500 servername servername 2319804623 29884 1493848177 0 0 0
qfe1 1500 servernamea servernamea 231550668 0 3694 0 0 0
qfe2 1500 servernameb servernameb 40944152 1 65630146 0 0 0
Some of these numbers look high, but I don't see any collisions.
Any help would be appreciated. If additional commands need to be run, please advise and I will gladly post.
Thanks much for any assistance.

Hi Darren,
The user's vim session dies when the users are actively typing.
As for there being a firewall or NAT device between the workstation and the server, yes, there is. The users are in one building and the server is housed in a datacenter in a separate building. The users do not have this issue with out other Solaris 8 and Solaris 10 servers...only this one particular server. A traceroute to the server takes only 5 hops and returns quickly.
As for the logs, I just checked /var/adm/messages and it is reporting the following types of messages over and over.:
[ID 317013 daemon.notice] bpcd[11746] from some IP
I think these messages are generated from Veritas Netbackup which is administered by a separate team than what I am on, but I can have them investigate.

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    We are experiencing sporadic problems establishing an SNA session over a DLSw tunnel. The session is between a Tandem host and a CICS region on OS/390. A Cisco 7500 router performs one end of the DLSw link; that same router is channel-attached to the OS/390 mainframe using CIP and uses CSNA for SNA traffic.
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    Mary,
    thanks for the extra information.
    I would advice at this point the following:
    Open a case with the Tac. Provide the information you have at that point and agree on a action plan, i.e. what to look at what trace to take, when you are able to recreate the problem.
    What i can see from the documents you attaches is the following:
    I only see sna circuits in the dlsw circuit history.
    In you show dlsw reach there are quite some netbios names aswell and a large number of mac addresses learned from the remote peer.
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    From the show version, 12.1(17) should be fine for dlsw in the way you described it.
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    1157627904 4000.0410.0001(08) 0800.8e00.9708(08) 10.19.2.124
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    Connected at : 12:02:55.447 GMT Mon Nov 29 2004
    Destroyed at : 22:04:01.158 GMT Wed Dec 1 2004
    Local Corr : 1157627904 Remote Corr: 3321888773
    Bytes: 140092/145133 Info-frames: 1748/2327
    XID-frames: 1/2 UInfo-frames: 0/0
    Flags: Remote created, Local connected
    Last events:
    Current State Event Add. Info Next State
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    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED DLC DataInd 0x0 CONNECTED
    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED DLC DataInd 0x0 CONNECTED
    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED DLC DataInd 0x0 CONNECTED
    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED DLC DataInd 0x0 CONNECTED
    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED DLC DataInd 0x0 CONNECTED
    CONNECTED ADM WanFailure 0x0 HALT_NOACK_PEND
    HALT_NOACK_PEND DLC DiscCnf 0x0 CLOSE_PEND
    CLOSE_PEND DLC CloseStnCnf 0x0 DISCONNECTED
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    CONNECTED WAN infoframe 0x0 CONNECTED
    CONNECTED WAN halt-dl 0x0 HALT_PENDING
    WAN halt-dl means the other end tells us to disconnect. No information on this end why. Most of the time it is a legitimate disconnect. but you would need to look at the dlsw peer to get information who terminated the session.
    I dont see anything specific in a sense that a circuit did not go to connect at all. In the information you supplied.
    Again my advice open a case with the tac and then you can work the issue to completion.
    thanks...
    Matthias

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