Started macbookair after 2 months but user account and apps not an option?

My wife has (re)started her Macbook Air after a couple of months of non usage but her user account has disappeared along with installed applications
Has anyone experienced this before, and how to restore previous settings?
Thanks
PJC

Hi perlfox,
Two months is way too long to wait for a dishwasher to be repaired, and I am truly sorry this has been your experience with us. I do see that Joel on my team is already assisting you via the email you sent to our Twitter email address, and I would encourage you to reach out to him if you need any immediate assistance in this matter.
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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When completing install win 8 pro on my macbook pro using boot camp, the win 8 can't be started to complete win configure like user account and others, please help

please, when I installed win 8 pro using boot camp vers. 5.0.2 it was completed but when win start the first time to be signed my user name and password the mid of screen appeare blue and the other black, then the whole things stoped.
knowing that the win instalation going smoothley without problem during progress
regards

Did you download and install the Bootcamp Windows Support software according to the Bootcamp Installation Guides? http://www.apple.com/support/bootcamp/
There is a Bootcamp Forum here. https://discussions.apple.com/community/windows_software/boot_camp
You should ask Bootcamp questions there. The moderators may move this thread to the Bootcamp Forum.

Can I filter out a corrupted user account and app as part of a migration?

I am in the process of upgrading from Tiger to Leopard. I did an erase and install because of some issues with the old system, one being a corrupted user account. I am reluctant to use Migration Assistant because I don't want to bring that corrupted account over.
I have read in some other posts that if you already have a user account with a certain name in Leopard and you try to bring over one with the same same from Tiger, it will not transfer. Is this correct? If that is so I would create a user account in Leopard with the same name as the corrupted account in Tiger and that would block it, right? The next question is what constitutes the user account name, is it the designated name, often the computer name or is it the short name, often the same as the designated name but run together if it is two words. I guess I could just duplicate both names the way they appear in Tiger. Will that do it?
On a related note, is there any substantial difference between doing a simple upgrade on the one hand as opposed to an erase and install and then using migration assistant to bring everything over that way? I have a QT issue and along with the corrupted user account, I made the decision to use the erase and install option and essentially start from scratch. This, however, creates a lot of extra and perhaps unnecessary work. Would it help if I just deleted QT in Tiger so it couldn't be migrated?

There is a Mac OS X 10.5 help topic that answers most of your questions. Unfortunately, it doesn't seem to be available online & obviously, you can't access it on your own Mac without Leopard already being installed -- a bit of a Catch-22!
Anyway, below I have copied the text of that topic from my own Help Viewer. It lacks the formatting of the original, but I hope it will be of some use to you anyway.
*Using Migration Assistant to transfer files from another Mac*
If you need to transfer your files and important settings from an older Mac to a new one, and both computers use Mac OS X, you can use Migration Assistant.
Before using Migration Assistant, make sure you have a FireWire cable to connect the two computers.
NOTICE: If you experienced problems while using some files or applications on your old computer, you may not want to transfer those files and applications to your new computer. If you do, you may transfer corrupted data or incompatible files.
To transfer files using Migration Assistant:
1 On your new computer, open Migration Assistant, located in the Utilities folder in your Applications folder. Read the Introduction screen, and then click Continue.
2 If a dialog appears, type your password, and then click OK.
3 In the Migration Method screen, select “From another Mac,” and then click Continue.
4 Connect a FireWire cable from your new Mac to your older Mac, and then click Continue.
5 Follow the instructions in Migration Assistant to restart your older Mac and select the hard disk and user accounts from which you want to transfer. Then, select whether you want to transfer applications, files and folders, or your Library folder.
NOTE: When you first open a transferred application on your new computer, you may need to reenter the application’s serial number or registration code.
6 Select whether you want to use your old network, time zone, and sharing settings, and then click Transfer.
When Migration Assistant is finished, click Quit.
You can use Migration Assistant with a MacBook Air if both computers are connected to the same Ethernet or wireless network. See “MacBook Air: How to use Migration Assistant” at the Apple support website.

What exactly happens to my apps and settings when i create a new user account, and delete all the other user accounts?

Such apps and settings that apply to icloud, appstore, and itunes. I know the apps will still be in the new account and any other purchased apps will be in the appstore for re-download. But what will happen I delete user accounts and choose not to save any folders or files of the soon to be deleted user accound? I don't have a disk to do a clean install and I'm trying to give my super old macbook pro to a friend and I want to make sure the laptop is his and everything of mine is gone. Will erasing free space do that trick?

If it is not installed in HD>Applications folder and installed in a user account then it's gone with the user account. It's that simple.

Firefox crashes at start in Safe mode - On ONE user account ONLY

Firefox crashes at start in Safe mode - On one user account on PC only
I have done everything on Firefox crash checklist
No '''Report ID''' since no start.
So no nothing in further support? See below
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_check-to-see-if-the-crash-happens-in-safe-mode
'''Get help fixing this crash'''
Figuring out the cause of a crash can be difficult. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help you.
1. In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. '''NO START so no Firefox Location bar'''
2. Right-click on the latest crash under Report ID and choose Open Link in New Tab. '''NO START so NO Firefox Report ID and not possible to choose Open Link in New Tab'''.
A tab will open to a page on crash-stats.mozilla.com, saying that "Your report is being processed". When it is finished processing, your report will load. '''NO START so NO Firefox Report ID and NO report will load so dead end and no help or support possible'''
3. Click this special link to ask for help with your crash.
Note: This link is only valid for help with crashes.
'''I have done this but can not find my question nor any answer neither. So what is next step to find support help?'''

Hi Max,
Congratulations, at least you made a stab at solving the problem. I think a lot of users used to glance at that KB article ([[firefox crashes]]) and give up trying!
Hopefully the crash instructions will be further modified soon, (some of us consider the following is an [/kb/Firefox%20crashes/discuss/1855 omission] that needs correcting) have a look at this article for an explanation of how to get the crash ID from your OS even without using firefox:
* http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
The XP OS is likely to use smoke and mirrors to make it look like you have a totally
separate installation of firefox for each account, but normally you have the one set of (most) program files, and then for firefox separate [[profiles]]. So this indicates the problem is likely to be in the profile of the problem account, or down to a plugin, malware or other issue relating to that account. <br/>(I note you have already scanned for malware with MSE, that should detect a particular trojan that is a top cause of firefox 6 crashes)
If you create a new clean profile in that account hopefully it will solve the crash problem, you can then address the issue of copying settings, bookmarks. passwords etc back. BUT before attempting that ensure that you disable all plugins, ([[safe mode]] does not disable plugins) if you have not already done so. Some plugins may not show up in Firefox's list, you may need to look at the OS program lists.
I note you mention banking, a particular utility ''IDvault'' (I think Comcast supply it) has been causing crashes. Are you using IDvault ? <br/> (IDvault should be fixed soon bug684748; version 1.0.627 may have been fixed, but standalone version 5.9.627 has not yet been fixed )
See also
* [[troubleshooting plugins]]
* [[firefox crashes when you open it]]

Macbook pro seems not to be shut down normally after adding one more user account

after i have created a new user account and i tried to shut it down, it does not appear a white background on the screen to let me know if the pc was in the process. After few second the screen becomes black and it shuts down.
I tried to turn on the pc and it works normally but when i shuts my pc down, the same problem appears.
I have already delected one user account but the problem still appears.
I am not sure is it ok or not?
i am a new user to apple product.

I experienced the same problem. What I noticed that problem seems to occur more often when bluetooth is switched on. For instance, today I wanted to switch off bluetooth connectivity before switching off laptop completely. The bluetooth icon in menu bar from some strange reason froze completely, rest of programs and OS were working fine. When I wanted to switch off the laptop it happened again, it froze and the only way to switch it off was to hold power button.

How to recover user accounts and email after clean (not upgrade) server reinstall

I have a OSX Mavericks Server 3.1.2 that has developed issues than only a clean install will resolve. I have a large number of user accounts and email data that needs to be reinstated after the the clean install and I am not sure if Migration from a backup is the best way to reover the user data. Someone p[lease tell me that I dont have to recreate all the user accounts and restore the email directories manually! Any help would be greatly appreciated.

Helloo,
I know that it is not the same issue but you might try the steps below listed since it is the same error message and there seems to be a fault in the registery of XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
hope it helps
Cheers

New to the Apple and I want to set up a user account that will not delete the guest users files and allow and preserve their personal settings after log out. Is this possible?

New to the Apple and I want to set up a user account that will not delete the guest users files and allow and preserve their personal settings after log out. Is this possible?

The built-in guest user account will not do this. Simply create a new standard account and call it "Guest" or "Guest Users" or whatever you like.
Go to System Preferences > Users& Groups, click "+" to make a new account.

After power down and a cold restart, I automatically restart in my Administrator Account. Running 10.8.4 with one Administrator account, one user account and one guest account. Recently downloaded and installed 3rd party software (Panorama).

After power down and a cold restart, I automatically restart in my Administrator Account. Running 10.8.4 with one Administrator account, one user account and one guest account. Recently downloaded and installed 3rd party software (Panorama). Installation required that I create a super user named Other with root privileges. I did so and successfully installed the 3rd party software. I powered down a few days late and when I restarted, I went automatically to my Administrator account with no login password required. I deleted the Other account, powered down and restarted with the same result - opened in Administrator. I then followed the steps to disable root user, powered down, cold restart - same result, opened in Administrator account.
Any suggestions? Any thoughts? Much appreciate any help you might offer.
jtsinphl

Welcome to Apple Support Communities
Disable automatic login. Open System Preferences > Users and Groups > Login Options, press the padlock at the bottom left corner, and select "Off" next to "Automatic login"

I changed user account and now Time Machine won't back up.

A few months ago I had a problem with my user account. I can't remember the details but i think it would no longer accept my password. After doing some hunting around for answers i made a new user account with administrative priviledges and transferred all the files over to that account. I also changed the permissions on those files to allow me to access them as a new user identity. For the most part that seems to have worked for me, although possibly i have not done the right thing.
Anyway, i have just realised recently that although the little circular arrow that indicated that Time machine is backing up my files, it hasn't actually made a backup since the end of august, which was possibly when i did this funny thing with my user account.
I am assuming that Time Machine has just got very confused about the disappearance of my files from the previous user account and change of permissions etc.
What can i do? I read on 'pondini.org' that i could reset my time machine by deleting the preferences file from my system library and then rehooking up my external hard drive as the desired backup volume. It would then, i assume make a full backup to begin with?
Any advice gratefully received. I am a graphic designer and i do need to have my files backed up!
thanks
Lesley
ps i had some extra RAM installed a little while before the user account problem and only mentioning it here in case that is an issue with Time Machine as well.

Hi Lesely, sadly the great pondini has passed away.
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imagine something not being covered there.

Deleting a User Account and All the Files

Hello , I would like to delete my daughters user account and everything in it to Free Up much needed hard drive space that it is taking up because the user now has their own Macbook Pro.
I am the administrator and I am tringy to delete her account using system preferences , but I just get both the spinning progress circle and the dreaded spinning beach ball at the same time which just keeps spinning ... on and on and on .. after I go through the prompts asking me if I really want to delete the account.
Any help ?

Yeah but OSX is strange, you need lots if free space to delete files, you need more free space for more memory, you need more free space even for a larger hard drive!
That should be enough though.
Go to the Users folder and do a Get info on her folder, what size is it?
Maybe try deleting her Documents folder ther instead of in her account, does that work?

Mail not showing up in secondary user account mail app

After buying a new macbook pro, I migrated my data from my Air to this new machine (after setting up my new system) and the Pro created a new user account to handle this. The problem is, the migrated user and its data are what I want the primary account to be. Everything works as normal as though it is, with the annoying exception of my mail app. The first account set up with this new machine is the only one that receives any of my emails to the mail app.
A few things to note:
I have verified that the migrated account (ie. the account I WANT as the primary user account for access to my emails via the mail app) has all the same email user settings as the other user account on the machine (the one I don't use as my primary).
Also, I have pretty decent knowledge of what I'm doing and am beating my head against the wall trying to figure out the problem.
Thinking of deleting the user account that was created when I first purchased this macbook Pro, but unsure if that will allow the account I want to use to be able to magically access my new emails coming in. For now, if I want to read any of my new incoming emails, I have to log off my primary user account and log into the other one I don't use. VERY annoying. Any help? Thanks

If you want to see Macintosh HD on the Desktop and you don't see it, that's because you have to turn on this feature. Open the Finder menu (on the menu bar) > Preferences > General, and mark "Hard disks".
Another way of seeing it is through Finder's sidebar. Open a Finder window, and Macintosh HD will appear on the Finder sidebar, under "Devices". If you don't see it there, open the Finder menu > Preferences > Sidebar, and mark "Hard disks"

Creating a new user account and transferring files from old account

I am now having more problems than I can handle with my Leopard installation...problems such as applications that refuse quit no matter what ~ even after attempting force quit them and/or attempting to "sudo kill -9 PID", and now that I am having problems with Adobe Lightroom not even being able to remain open on my user account for more than 10 seconds max before it crashes without provocation (yet runs fine on a troubleshooting account I created on the same machine), I would now like to create a new user account on my MacPro Leopard 10.5.6 and transfer my files from the previous (problematic) user account, but I've never done so in the past...
Can someone give me a basic rundown of how to go about doing this as a means of troubleshooting my current sickly user account (and if you could also please let me know which files I should avoid restoring to the newly created user account so that I don't screw that one up as well, I would appreciate it)
Any suggestions would be greatly appreciated... Thanks!

While logged into the troubleshooting account (assuming that it's an admin account—if not create a new one and log into it), backup the bad account's folder, delete the bad account, selecting the save data option (which is stored in /Users/Deleted Users/ as a disk image), recreate the bad account using the same username/password combo, log out and back into the recreated original account. If the problem's solved, open the saved data dmg file in /Users/Deleted Users/, open the /Library/Preferences/ folder from the saved data, open the current /Users/restored account/Library/Preferences/ folder, and slowly copy plist files from the saved data folder to the current one that don't exist in it. Log out and back in to ensure there's no conflict and things still work correctly. Resolving conflicts or identifying corrupt plist files is a laborious process. Good luck.
See http://discussions.apple.com/thread.jspa?messageID=4703015 for more details on this process.

Cannot change anything in user account and family safety, even logging as an administrator account.

My 1st user account was an administrator account, 2nd user account was a standard account. 3rd user account was a guest account of window 8 single language, however i accidentally made a mistake by setting guest account from standard account to become an
administrator account. I also set down the 1st user account from administrator to standard account and after these stupid settings, the guest account becomes administrator account anyone can access in without any password, the 1st and 2nd accounts become standard
accounts! Before this mistake, the 1st user account was the main account of mine, 2nd and 3rd (guest account) were logged in very rarely.
The problem is when i logged in guest account as administrator, i cannot set the 1st or 2nd back to become another administrator account. Something has gone strange, it has been prevented me to set the others to be administrator and the guest back to standard
account. Being as an administrator account, the guest account was totally useless in changing settings. When i logged in with 1st and 2nd account, i also cannot change anything in the user account settings (change type of user account) and family safety, all
attempts to change the user account settings was useless such as i never tried. I also tried "refresh your computer without losing files" but not worked. Please provide me some advices!
I did not find the forum for win 8 single language, so i place my question here.

Thanks for your reply. I tried to go to safe mode of win 8 by holding the shift key while clicking "restart" on the login screen. (My login screen now shows 3 account users). Then i chose troubleshoot -> advanced options -> windows startup
settings-> i went to safe mode. The safe mode only showed a complete black screen with an only window: "Administrator: cmd.exe". I did as you said (typing NETPLWIZ) and the User accounts window appeared. I went to "properties" of each
user account and set 1st and 2nd accounts to Administrator but got the error: "This user cannot be added. Access is denied." and another error window: "Usert accounts: the group membership for ... could not be updated."
Yesterday, i went to elevated command prompt as an administrator and typed "net user administrator /active:yes" with hope that the built-in administrator would be activated and i would use it for full control settings of 3 other user accounts.
But i got the error: "system error 5. Access is denied."
Now, my position is quite bad. Login with guest account which was set as administrator, i still can not have full control of this laptop, so that all attempts of mine to change the user account settings is denied. This guest account also does not have a
password at all so that everyone can open my computer without typing a password. Because access is denied, i cannot set a password for the guest account even now it is the administrator account and i am loging in it.
p/s: I tried to refresh the system but still got the error: "There was a problem refreshing your PC. No changes were made". And i also tried to restore the system, but got the error: "System restore did not complete successfully. Your computer's
system files and settings were not changed. Details: A volume shadow copy service component encountered an unexpected error. Check the Application event log for more information (0x80042302)"
I went in registry editor in safe mode and did as you said but there was no "AutoAdminLogon", "DefaultUserName", "DefaultPassword". I only saw "AutoLogonSID" and other different names...
The problem i got half year ago has still remained and recently i made this mistake. https://social.technet.microsoft.com/Forums/en-US/8ebd868c-bdfd-412e-95a6-9dc0095d431c/cannot-paste-any-online-pictures-from-any-websites-into-wordpowerpointonenote-2013?forum=officeitpro
I am a young woman who always creates mistakes when setting computer because of my carelessness.
Hi,
These phenomenon should be access rights problem, you need to check your current system User Accounts status. In my opinion, your administrator account probably disabled.
Open Run, type LUSRMGR.MSC, press Enter.
Then check your current system account which Group they are belongs to.
If there is any progress, please feel free let me know.
Roger Lu
TechNet Community Support

Multiple User Accounts and Migrating from a hard drive from MacBook

After spilling a drink on my old MacBook, which was running a current version of Snow Leopard, I had to pull out my hard drive and migrate my settings and all to a new MacBook Pro. When I first started I didn’t use the set up assistant because I didn’t have a fire wire connection and didn’t realize it was still possible with a USB connection. So I set up a new user account and started to copy files. (ie music, pictures, ect) I then realized I had no idea what I was doing and discovered the Migration Assistant. I ran that and it was great. Everything worked. Problem being, it set up a new user account and duplicated everything I had copied. So now I had 60+GB of duplicated files. Is it possible to remove the bad user account and all files copied into that account? Or should I reset to Manufactures setting? Is that possible?

PNW Sasquatch wrote:
Is it possible to remove the bad user account and all files copied into that account?
Hi, and welcome to the forums.
Sure. Just log on with an account you're going to keep (preferably an Admin account), go to +System Preferences > Accounts+ and select and delete the one in question. You'll get a prompt that allows you to delete the home folder along with it.

Started macbookair after 2 months but user account and apps not an option?

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