Starting essbase failing with Fatal Error: Incorrect number of users found

In an OVM setup env on B16,
$ /u01/APPLTOP/instance/BIInstance/bin/opmnctl startall
opmnctl startall: starting opmn and all managed processes...
================================================================================
opmn id=adc2111145.us.oracle.com:10204
0 of 1 processes started.
ias-instance id=BIInstance
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
essbaseserver2/Essbase/AGENT/
Error
--> Process (index=1,uid=2129164304,pid=11188)
failed to start a managed process after the maximum retry limit
Log:
/u01/APPLTOP/instance/BIInstance/diagnostics/logs/Essbase/essbaseserver2/console~AGENT~1.log
And in log:
Fatal Error: Incorrect number of users found [2]

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E:\usr\sap\UED\SYS\exe\uc\NTAMD64\R3load.exe: version R7.01/V1.4 [UNICODE]
Compiled Feb 24 2009 23:41:07
E:\usr\sap\UED\SYS\exe\uc\NTAMD64\R3load.exe -i SAPSLOAD.cmd -dbcodepage 4103 -l SAPSLOAD.log -stop_on_error
DbSl Trace: OCI-call 'OCIServerAttach' failed with rc=12518
DbSl Trace: CONNECT failed with sql error '12518'
DbSl Trace: OCI-call 'OCIServerAttach' failed with rc=12518
DbSl Trace: CONNECT failed with sql error '12518'
(DB) ERROR: db_connect rc = 256
DbSl Trace: OCI-call 'OCIServerAttach' failed with rc=12518
DbSl Trace: CONNECT failed with sql error '12518'
DbSl Trace: OCI-call 'OCIServerAttach' failed with rc=12518
DbSl Trace: CONNECT failed with sql error '12518'
(DB) ERROR: DbSlErrorMsg rc = 99
E:\usr\sap\UED\SYS\exe\uc\NTAMD64\R3load.exe: job finished with 1 error(s)
E:\usr\sap\UED\SYS\exe\uc\NTAMD64\R3load.exe: END OF LOG: 20100705173108
content of sqlnet.log file:
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleUED)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=UED)(CID=(PROGRAM=E:\oracle\UED\102\bin\sqlplus.exe)(HOST=U34SSAPUED)(USER=uedadm))))
VERSION INFORMATION:
     TNS for 64-bit Windows: Version 10.2.0.4.0 - Production
     Oracle Bequeath NT Protocol Adapter for 64-bit Windows: Version 10.2.0.4.0 - Production
Time: 05-JUL-2010 16:19:39
Tracing not turned on.
Tns error struct:
    ns main err code: 12560
    TNS-12560: TNS:protocol adapter error
    ns secondary err code: 0
    nt main err code: 530
    TNS-00530: Protocol adapter error
    nt secondary err code: 2
    nt OS err code: 0
Fatal NI connect error 12518, connecting to:
(DESCRIPTION=(ADDRESS=(COMMUNITY=SAP.WORLD)(PROTOCOL=TCP)(HOST=u34ssapued)(PORT=1527))(CONNECT_DATA=(SID=UED)(GLOBAL_NAME=UED.WORLD)(CID=(PROGRAM=E:\usr\sap\UED\SYS\exe\uc\NTAMD64\R3load.exe)(HOST=U34SSAPUED)(USER=uedadm))))
VERSION INFORMATION:
     TNS for 64-bit Windows: Version 10.2.0.2.0 - Production
     Windows NT TCP/IP NT Protocol Adapter for 64-bit Windows: Version 10.2.0.2.0 - Production
Time: 05-JUL-2010 17:28:38
Tracing not turned on.
Tns error struct:
    ns main err code: 12564
    TNS-12564: TNS:connection refused
    ns secondary err code: 0
    nt main err code: 0
    nt secondary err code: 0
    nt OS err code: 0
Best Regards...,

Hi,
TNS-12560: TNS:protocol adapter error
Probably your listener or database is down...
If both are running, just stop the installation and reboot the server.
Then again start listener and database and continue SAP installation with "Continue old installation" option..
Also make sure that below environment variables are set properly...
ORACLE_HOME
ORACLE_SID
DBSID
Regards.
Rajesh Narkhede

Oracle Database Express Edition 11g Release2 11.2.0 silent Installation failing with port8081 error

Hi everyone,
We are trying to create silent(unattended) install package to install Oracle database 11g express edition 11.2.0 silently on our machines. We modified the provided .iss file as per the requirement and tried to install with below command,
setup.exe /verbose /s /f1"c:\DISK1\response\oracleXE-install.iss" /f2"c:\DISK1\oracle_log.txt" /v" /l*v "c:\DISK1\oracle_msi_log.txt""
Installation is failing with below error from the log file,
1: OracleXE-Server-Install-Message: Port 8081 is in use. Specify a different port number.
Installshield 11:22:22: Installation aborts, ready to shut down.
Port 8081 is being used by mcAfee in our organization. We tried passing a different port number for Http in the response file(.iss), but it is failing with same reason. We have searched foruns and found that we need to stop the port8081 during the oracle XE installation and can start it later once the installation is completed. But As port 8081 is being used by McAfee in our organization, we could not stop it even during oracle XE installation as it creates security issues.
I am attaching the MSI log(failure log) and modified .iss(modfied .iss file to .iss.txt to be able to attach) files. Please look into it and suggest how can we achieve silent installation in this case.

Pl see previous discussions about this topic - seems to be a limitation of the silent install process
OracleXE-Server-Install-Message: The 8081 port is in use.

ERROR = CONNECT failed with sql error '12518'

Hi All,
OS Win 2003 - 32 Bit, Database - Oracle 10.2.0.2 , I am facing this from yesterday, suddenly SAP was done and when i am checking the logs it is not able to connect to the database.
I have checked the services for oracle - service was down, i have started the oracleService<SID> and also i have restarted the listener.. after this when i am trying to start the SAP through MMC again the problem is face.. and also the oracle service is stopped. when i tried starting the database from OS level it was giving me error like
ORA-24324: service handle not initialized
ORA-24323: value not allowed
ORA-03113: end-of-file on communication channel
again the Oracle service is stopped i am not getting why the oracle service is stopping..
dev_w*.log
Thu Apr 09 10:33:50 2009
M calling db_connect ...
C Prepending D:\usr\sap\SID\DVEBMGS01\exe to Path.
C Oracle Client Version: '10.2.0.1.0'
C Client NLS settings: AMERICAN_AMERICA.UTF8
C Logon as OPS$-user to get SAPSR3's password
C Connecting as /@SID on connection 0 (nls_hdl 0) ... (dbsl 700 110706)
C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch
C 0 UTF8 1 05C84528 05C89AC4 05C8934C
C Attaching to DB Server SID (con_hdl=0,svchp=05C89298,svrhp=05C9AB64)
C
C Thu Apr 09 10:33:51 2009
C *** ERROR => OCI-call 'OCIServerAttach' failed: rc = 12518
[dboci.c 4172]
C *** ERROR => CONNECT failed with sql error '12518'
[dbsloci.c 10933]
C Try to connect with default password
C Connecting as SAPSR3/<pwd>@SM3 on connection 0 (nls_hdl 0) ... (dbsl 700 110706)
C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch
C 0 UTF8 1 05C84528 05C89AC4 05C8934C
C Detaching from DB Server (con_hdl=0,svchp=05C89298,srvhp=05C9AB64)
C Attaching to DB Server SID (con_hdl=0,svchp=05C89298,svrhp=05C9AB64)
C *** ERROR => OCI-call 'OCIServerAttach' failed: rc = 12518
[dboci.c 4172]
C *** ERROR => CONNECT failed with sql error '12518'
[dbsloci.c 10933]
B ***LOG BY2=> sql error 12518 performing CON [dbsh#2 @ 1204] [dbsh 1204 ]
B ***LOG BY0=> ORA-12518: TNS:listener could not hand off client connection [dbsh#2 @ 1204] [dbsh 1204 ]
B ***LOG BY2=> sql error 12518 performing CON [dblink#3 @ 431] [dblink 0431 ]
B ***LOG BY0=> ORA-12518: TNS:listener could not hand off client connection [dblink#3 @ 431] [dblink 0431 ]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c 1411]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 10156]
M
M Info for wp 16
M
M stat = 4
M reqtype = 6
M act_reqtype = -1
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source = 255
M last_tid = 0
M last_mode = 0
M semaphore = 0
M act_cs_count = 0
M control_flag = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M vm = V-1
M
M *****************************************************************************
M *
M * LOCATION SAP-Server hostname_SM3_01 on host tcs042619 (wp 16)
M * ERROR ThInit: db_connect
M *
M * TIME Thu Apr 09 10:33:51 2009
M * RELEASE 700
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 10354
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 720]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 260]
M Entering ThSetStatError
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc16 7988) [dpnttool.c 327]
Any suggestions pls
Mahesh

Hi Rohit,
when i check in the sqlnet.log
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SM2\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 04-SEP-2007 15:09:30
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: Message 12560 not found; No message file for product=NETWORK, facility=TNS
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Message 530 not found; No message file for product=NETWORK, facility=TNS
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 19:16:32
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 19:16:46
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 19:19:27
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 19:19:28
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 19:19:29
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 19:26:38
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12518, connecting to:
(DESCRIPTION=(ADDRESS=(COMMUNITY=SAP.WORLD)(PROTOCOL=TCP)(HOST=hostname)(PORT=1527))(CONNECT_DATA=(SID=SID)(GLOBAL_NAME=SID.WORLD)(CID=(PROGRAM=D:\usr\sap\SID\SYS\exe\uc\NTI386\R3trans.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Windows NT TCP/IP NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 20:35:23
Tracing not turned on.
Tns error struct:
 ns main err code: 12564
 TNS-12564: TNS:connection refused
 ns secondary err code: 0
 nt main err code: 0
 nt secondary err code: 0
 nt OS err code: 0
Fatal NI connect error 12518, connecting to:
(DESCRIPTION=(ADDRESS=(COMMUNITY=SAP.WORLD)(PROTOCOL=TCP)(HOST=hostname)(PORT=1527))(CONNECT_DATA=(SID=SID)(GLOBAL_NAME=SID.WORLD)(CID=(PROGRAM=D:\usr\sap\SID\SYS\exe\uc\NTI386\R3trans.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Windows NT TCP/IP NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 08-APR-2009 20:35:23
Tracing not turned on.
Tns error struct:
 ns main err code: 12564
 TNS-12564: TNS:connection refused
 ns secondary err code: 0
 nt main err code: 0
 nt secondary err code: 0
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 09-APR-2009 09:15:43
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
Fatal NI connect error 12560, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=BEQ)(PROGRAM=oracle)(ARGV0=oracleSID)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))'))(CONNECT_DATA=(SID=SID)(CID=(PROGRAM=E:\oracle\SID\102\bin\sqlplus.exe)(HOST=hostname)(USER=SIDadm))))
VERSION INFORMATION:
 TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
 Oracle Bequeath NT Protocol Adapter for 32-bit Windows: Version 10.2.0.1.0 - Production
Time: 09-APR-2009 09:17:28
Tracing not turned on.
Tns error struct:
 ns main err code: 12560
 TNS-12560: TNS:protocol adapter error
 ns secondary err code: 0
 nt main err code: 530
 TNS-00530: Protocol adapter error
 nt secondary err code: 2
 nt OS err code: 0
This error occured when the oracle service was not started..
Mahesh..

ORA-27369: job of type EXECUTABLE failed with exit code: Incorrect function

Hello,
I am calling a windows bat file using dbms_scheduler and getting the following error. I have searched the forum and the internet and tried different switches and options. None of them solved my problem.
Oracle Version: Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
OracleJobScheduler is running as a service
Error starting at line 1 in command:
execute GET_RESULTS();
Error report:
ORA-27369: job of type EXECUTABLE failed with exit code: Incorrect function.
ORA-06512: at "SYS.DBMS_ISCHED", line 185
ORA-06512: at "SYS.DBMS_SCHEDULER", line 486
ORA-06512: at "PS.GET_RESULTS", line 67
ORA-06512: at line 1
27369. 00000 - "job of type EXECUTABLE failed with exit code: %s"
*Cause:    A problem was encountered while running a job of type EXECUTABLE.
The cause of the actual problem is identified by the exit code.
*Action:   Correct the cause of the exit code and reschedule the job.
Here is the code for scheduler
      dbms_output.put_line(os_commandline || utlPath || fileSeparator || 'get.bat >nul')
      dbms_scheduler.create_job
      (   job_name          =>'PS_GET_RESULTS'
            , job_action        => os_commandline || utlPath || fileSeparator || 'get.bat >nul'
            , job_type          =>'executable'
            , enabled           =>false
            , auto_drop         =>false
            , start_date        =>systimestamp
      dbms_scheduler.run_job(job_name =>'PS_GET_RESULTS');The dbs_output prints a line which shows that the parameters os_commandline, utlPath and fileSeparator are set correctly.
     C:\windows\system32\cmd.exe /q /c E:\UTLDir\get.bat >nulThe windows file (get.bat) is:
     "C:\Program Files (x86)\WinSCP\Winscp.exe" /script=e:\utldir\get_resultsThis batch file passes a script file to the executable winscp.exe to get files from another server.
The script file (get_results) is:
     option batch abort
     option confirm off
     open sftp://username:password@ipnumber:port -hostkey="ssh-rsa 1024 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
     cd /usr/dropbox/
     option transfer binary
     get *.results E:\UTLDir\Results\
     close
     exitI tested the batch file directly and works fine and "gets" the files from the server. But, invoking from Oracle dbms_scheduler fails with ORA-27369: job of type EXECUTABLE failed with exit code: Incorrect function.
Appreciate your help and time in suggesting additional guidelines or pointers.
Thanks,
Rose

Here is an update, if somebody else is having a similar problem.
The ftp command "cd" to change the directories should be an absolute path. I was given a path "/usr/dropbox/", but on the server it actually corresponds to "/usr/local/apps/dropbox/". After updating the directory path, the scheduler worked fine in invoking the batch file for transferring the files.
Thanks,
Rose

Iphone 6 plust update to 8.1 failed with unknown error (6)

Trying to update my iphone 6 plus to ios 8.1 using windows laptop running windows 7. It failed with giving message update failed with unknown error (6).
Exact error is:
 The iPhone "iPhone" could not be restored. An unknown error occured (6).
After this whenever I connect iphone to my laptop itunes shows serial number as n/a and it keeps on asking me to restore but always fails.
Any help in resolving the issue (either completing the update or restoring to factory defaults) is highly appreciates.
Thanks.
Checked the update logs and see the following at the end:
[11:07:48.0460] requested restore behavior: Erase
[11:07:48.0461] device did not return saved USB log
[11:07:48.0461] device did not return saved panic log
[11:07:48.0462] previous restore failed with exit status 0x100
[11:07:48.0463] connected to service com.apple.mobile.restored
[11:07:48.0464] using protocol version 13
[11:07:48.0464] unable to open device_map.txt: No such file or directory
[11:07:48.0465] board config = n56ap
[11:07:48.0466] no value returned for BootArgs
[11:07:48.0467] _copyDeviceProperty() failed for restore bootargs
[11:07:48.0468] no value returned for MarketingPartNumber
[11:07:48.0469] _copyDeviceProperty() failed for mpn
[11:07:48.0469] requested restore behavior: Erase
[11:07:48.0470] value query for 'HardwareModel' returned 'N56AP'
[11:07:48.0471] Established proxy for device ID 4
[11:07:48.0522] <Restore Device 06B9BF48>: operation 35 progress -1
[11:07:48.0525] requested restore behavior: Erase
[11:07:50.0998] <Restore Device 06B9BF48>: operation 28 progress -1
[11:07:59.0151] no override trust object found
[11:08:20.0357] device returned CFError with code 6
[11:08:20.0361] dumping CFError returned by restored:
[11:08:20.0364] CFError domainXXXXXXXXXXXXXXXXXXXin code:6 description:Fatal FDR Error returned from RestoredFDRCreate()
[11:08:20.0368] Sending acknowledgement that final status was received
[11:08:20.0759] Restore completed, status:6
[11:08:20.0759] Failure Description:
[11:08:20.0759] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 6
[11:08:20.0759] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 6 - Failed to handle message type StatusMsg)
[11:08:20.0759] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 6 - Fatal FDR Error returned from RestoredFDRCreate())

Hi sailesh.chopra,
Thanks for the question. After reviewing your post, it sounds like you are not able to update because of an error 6. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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