Storer: Error in parsing:Could not process

ZENworks for Desktops 6.5 SP2
Netware 6.5 SP2
Sybase DB 8.0.2 (4339)
ZENworks Agents (still) 4.01xxx
ZENworks Inventory Service Console Massages:
Starting the Upgrade service.
The database has already been set to the Ready state.
The Upgrade service is trying to free the resources.
Stopping the upgrade service.
Starting Storer Service
Obtaining dbdir from service object: VOL1:\\Zenworks\\ScanDir\\DbDir
Trying to connect to the database -> MW_DBA
jdbc:sybase:Tds:xxx.xxx.xxx.xxx:2638?ServiceName=m gmtdb&JCONNECT_VERSION=4
Successfully connected to the database
Storer: Database is initialized.
Storer: started storing 0008028F9BBE_1060751520000_75.STR (2686 bytes)
Starting STRConverter service
Storer: Successfully stored the information for
CN=WKSTA2.OU=Workstations.OU=BO2.O=CORP time taken: 12486
Storer: started storing 000BCDC3AF5E_1070456883000_81.STR (95778 bytes)
Receiver Service Started
Starting Selector Service
Inventory Sync Service started
Storer: Full scan being processed for CN=WKSTA1.OU=Workstations.OU=BO1.O=CORP
Error in parsing:Could not process 000BCDC3AF5E_1070456883000_81.STR due to
DB Operation failure..will retry
TCP Receiver Service Started
There are several workstations that send .STR files to the Inventory
Service (Leaf->Root) that causes Storer in Root DB server to stop. It says
"..will retry" but it never does that. So, I have to manually stop the Inv
Service & db, remove the "corrupt" .STR file from the
\ZENworks\ScanDir\DBDir\temp folder, and start the db and InvService again.
Then the process continues until the next "corrupt" .STR file. They seem to
be Full Scan files according to the size of them.
Question: What can be wrong? How can make Storer just to skip those corrupt
..STR files?
Below: Part of Storer debug log file from root db server.
[11/11/05 09:34:28.208] ZENInv - Storer: Total Memory = 8126464 Free Memory
= 5182912
[11/11/05 09:34:28.208] ZENInv - Storer: Unlocking
VOL1:\Zenworks\ScanDir\DbDir\temp\0008028F9BBE_106 0751520000_75.STR
[11/11/05 09:34:28.801] ZENInv - Storer: Loading Storer test properties file
[11/11/05 09:34:28.810] ZENInv - Storer: Storer: started storing
000BCDC3AF5E_1070456883000_81.STR (95778 bytes)
[11/11/05 09:34:28.848] ZENInv - Storer: dn:
CN=WKSTA1.OU=Workstations.OU=BO1.O=CORP tree: TREE123
[11/11/05 09:34:28.848] ZENInv - Storer: tree: TREE123wsdn:
CN=WKSTA1.OU=Workstations.OU=BO1.O=CORPtime: 1131612609000
[11/11/05 09:34:28.848] ZENInv - Storer: Initial WS statusrecord is found
[11/11/05 09:34:28.848] ZENInv - Storer: got the status log
[11/11/05 09:34:29.138] ZENInv - Storer: [FULL]DELETING ALL PRODUCTS
[11/11/05 09:34:32.091] ZENInv - SendRec Common: entPushDir =
VOL1:\Zenworks\ScanDir\EntPushDir
[11/11/05 09:34:32.091] ZENInv - SendRec Common: entMergeDirD =
VOL1:\Zenworks\ScanDir\EntMergeDir
[11/11/05 09:34:32.091] ZENInv - SendRec Common: dbDirD =
VOL1:\Zenworks\ScanDir\DbDir
[11/11/05 09:34:32.091] ZENInv - SendRec Common: serverName = SERVER01
[11/11/05 09:34:32.091] ZENInv - SendRec Common: serviceDN =
CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:32.092] ZENInv - SendRec Common: treeName = TREE123
[11/11/05 09:34:32.092] ZENInv - SendRec Common: hasSSD = false
[11/11/05 09:34:32.092] ZENInv - SendRec Common: hasISD = true
[11/11/05 09:34:32.092] ZENInv - SendRec Common: hasESD = true
[11/11/05 09:34:32.092] ZENInv - SendRec Common: hasDB = true
[11/11/05 09:34:32.092] ZENInv - SendRec Common: securityDir =
SYS:\PUBLIC\ZENWORKS\WMINV\PROPERTIES
[11/11/05 09:34:32.109] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.desktop.inventory.selector.Se lectorServiceInit'
[11/11/05 09:34:32.162] ZENInv - Selector: Selector Services Started
Successfully
[11/11/05 09:34:32.164] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.common.inventory.scancollecto r.ScanCollector'
[11/11/05 09:34:32.184] ZENInv - Selector: Selector StrFileDelay Not Set
[11/11/05 09:34:32.185] ZENInv - Selector: Selector Code Profiling disabled
[11/11/05 09:34:32.276] ZENInv - IFS Server: zenInvScanCollector:
FileServiceController: Startup Properties: {chunksize=4096,
lockfactory=com.novell.zenworks.common.inventory.i fs.utils.MemoryFileLockFactory,
lockseed=ScanSelectorLock, transfers=100,
rootdirectory=VOL1:\Zenworks\ScanDir, timeout=60000,
servicename=zenInvScanCollector, portnumber=0}
[11/11/05 09:34:32.429] ZENInv - CascadedBaseTime Server:
zenInvCascadeBaseTimeService: CBTServiceController: Startup Properties:
{basetime=Sat Jan 01 00:05:09 EET 2005,
servicename=zenInvCascadeBaseTimeService, portnumber=0}
[11/11/05 09:34:32.436] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.desktop.inventory.InvSyncServ ice.ManagableSyncService'
[11/11/05 09:34:32.457] ZENInv - Inventory Sync Service: SyncService thread
started
[11/11/05 09:34:32.466] ZENInv - Inventory Sync Service: NEW
SyncServiceTable Constructor Invoked
[11/11/05 09:34:32.466] ZENInv - Inventory Sync Service: Creating-Verifying
Serialize-Deserialize Location VOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:32.467] ZENInv - Inventory Sync Service: Checking for
VOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:32.469] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks3x.desktop.inventory.senderrec eiver.control.ReceiverServiceInit'
[11/11/05 09:34:32.472] ZENInv - Inventory Sync Service: synchTableDir
exists. Check wether this is a directory or File
[11/11/05 09:34:32.474] ZENInv - Inventory Sync Service: Directory
ExistsVOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:32.478] ZENInv - Inventory Sync Service: Directory
Existence ConfirmedVOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:32.478] ZENInv - Inventory Sync Service:
Serialize-Deserialize File VOL1:\Zenworks\ScanDir\stable\STABLE.SER
[11/11/05 09:34:32.478] ZENInv - Inventory Sync Service: Initializing
SyncServiceTable
[11/11/05 09:34:32.478] ZENInv - Inventory Sync Service: SynchTable Does
not Exist
[11/11/05 09:34:32.478] ZENInv - Inventory Sync Service: Attempting to Load
SynchTable From Serialized File
[11/11/05 09:34:32.479] ZENInv - Inventory Sync Service: DeSerializing
hashTable FromVOL1:\Zenworks\ScanDir\stable\STABLE.SER
[11/11/05 09:34:32.480] ZENInv - Inventory Sync Service: DeSerializing
SyncService HashTable
[11/11/05 09:34:32.483] ZENInv - Inventory Sync Service: SynchTable Loaded
Sucessfully From Serialized File
[11/11/05 09:34:32.487] ZENInv - IFS Server: zeninvReceiverService:
FileServiceController: Startup Properties: {chunksize=4096, transfers=100,
rootdirectory=VOL1:\Zenworks\ScanDir\EntPushDir\Zi pDir, timeout=60000,
servicename=zeninvReceiverService, portnumber=0}
[11/11/05 09:34:38.169] ZENInv - Storer: Products=379 Sw_Times = 2361 379 0
0 1354 379 0 0 944 379 0 0 TotalTime=8983
[11/11/05 09:34:40.136] ZENInv - Storer: ws deletetime : 1774
[11/11/05 09:34:40.435] ZENInv - Storer: Some Database Exception
com.novell.zenworks.desktop.inventory.storer.Datab aseException: ASA Error
-194: No primary key value for foreign key 'id$' in table 't$LockTable'
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.connectEx(DatabaseOperator.java:1164)
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.reTryExecute(DatabaseOperator.java:122 7)
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.updateLockTable(DatabaseOperator.java: 6130)
at
com.novell.zenworks.desktop.inventory.storer.Parse .writeToDB(Parse.java:2360)
at com.novell.zenworks.desktop.inventory.storer.Parse .parse(Parse.java:4113)
at
com.novell.zenworks.desktop.inventory.storer.MainT hread.run(MainThread.java:976)
[11/11/05 09:34:40.440] ZENInv - Storer: DatabaseException:DB operation
failed..could not process 000BCDC3AF5E_1070456883000_81.STR due to
com.novell.zenworks.desktop.inventory.storer.Datab aseException: ASA Error
-194: No primary key value for foreign key 'id$' in table 't$LockTable'
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.connectEx(DatabaseOperator.java:1164)
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.reTryExecute(DatabaseOperator.java:122 7)
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.updateLockTable(DatabaseOperator.java: 6130)
at
com.novell.zenworks.desktop.inventory.storer.Parse .writeToDB(Parse.java:2360)
at com.novell.zenworks.desktop.inventory.storer.Parse .parse(Parse.java:4113)
at
com.novell.zenworks.desktop.inventory.storer.MainT hread.run(MainThread.java:976)
[11/11/05 09:34:40.444] ZENInv - Storer: MainThread-1 position:
com.novell.zenworks.desktop.inventory.storer.Datab aseException: ASA Error
-194: No primary key value for foreign key 'id$' in table 't$LockTable'
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.connectEx(DatabaseOperator.java:1164)
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.reTryExecute(DatabaseOperator.java:122 7)
at
com.novell.zenworks.desktop.inventory.storer.Datab aseOperator.updateLockTable(DatabaseOperator.java: 6130)
at
com.novell.zenworks.desktop.inventory.storer.Parse .writeToDB(Parse.java:2360)
at com.novell.zenworks.desktop.inventory.storer.Parse .parse(Parse.java:4113)
at
com.novell.zenworks.desktop.inventory.storer.MainT hread.run(MainThread.java:976)
[11/11/05 09:34:40.448] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:40.485] ZENInv - Status Reporting: Number of records to add
are: 1 for DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:40.520] ZENInv - Status Reporting: Adding record 0 for
DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:40.661] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:40.661] ZENInv - Storer: MainThread-2 position:
[11/11/05 09:34:42.136] ZENInv - Selector: Getting ServerConfig HashTable
[11/11/05 09:34:42.136] ZENInv - Selector: Getting InvServiceObj from HashTable
[11/11/05 09:34:42.136] ZENInv - Selector: Getting NDSTree from ServiceObject
[11/11/05 09:34:42.136] ZENInv - Selector: NDSTree=null
[11/11/05 09:34:42.136] ZENInv - Selector: Getting InventoryServiceDN from
ServiceObject
[11/11/05 09:34:42.136] ZENInv - Selector:
InventoryServiceDN=CN=SERVER01_ZenInvService.O=COR P
[11/11/05 09:34:42.136] ZENInv - Selector: Getting ScanDir from ServiceObject
[11/11/05 09:34:42.136] ZENInv - Selector: ScanDir=VOL1:\Zenworks\ScanDir
[11/11/05 09:34:42.137] ZENInv - Selector: NEW SyncServiceTable Constructor
Invoked
[11/11/05 09:34:42.137] ZENInv - Selector: Creating-Verifying
Serialize-Deserialize Location VOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:42.137] ZENInv - Selector: Checking for
VOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:42.137] ZENInv - Selector: synchTableDir exists. Check
wether this is a directory or File
[11/11/05 09:34:42.138] ZENInv - Selector: Directory
ExistsVOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:42.138] ZENInv - Selector: Directory Existence
ConfirmedVOL1:\Zenworks\ScanDir\stable\
[11/11/05 09:34:42.138] ZENInv - Selector: Serialize-Deserialize File
VOL1:\Zenworks\ScanDir\stable\STABLE.SER
[11/11/05 09:34:42.138] ZENInv - Selector: Initializing SyncServiceTable
[11/11/05 09:34:42.138] ZENInv - Selector: Will Use the existing
SyncServiceTable
[11/11/05 09:34:42.138] ZENInv - Selector: Getting hasDatabase status from
ServiceObject
[11/11/05 09:34:42.138] ZENInv - Selector: hasDatabase is true from
ServiceObject
[11/11/05 09:34:42.138] ZENInv - Selector: Getting isStandAlone status from
ServiceObject
[11/11/05 09:34:42.138] ZENInv - Selector: isStandAlone is true from
ServiceObject
[11/11/05 09:34:42.139] ZENInv - Selector: ConvDir VOL1:\Zenworks\ScanDir\conv\
[11/11/05 09:34:42.139] ZENInv - Selector: ConvDir exists. Check wether
this is a directory or File
[11/11/05 09:34:42.139] ZENInv - Selector: VOL1:\Zenworks\ScanDir
[11/11/05 09:34:42.139] ZENInv - Selector: VOL1:\Zenworks\ScanDir\DbDir
[11/11/05 09:34:42.139] ZENInv - Selector:
[11/11/05 09:34:42.139] ZENInv - Selector: Getting SELECTOR_STORER Synch Object
[11/11/05 09:34:42.139] ZENInv - Selector: Getting SELECTOR_COLLECTOR Synch
Object
[11/11/05 09:34:42.139] ZENInv - Selector: Getting SELECTOR_CONVERTER Synch
Object
[11/11/05 09:34:42.140] ZENInv - Selector: Getting CONVERTER_SELECTOR Synch
Object
[11/11/05 09:34:42.140] ZENInv - Selector: Getting SYNCHSERVICE_SELECTOR
Synch Object
[11/11/05 09:34:42.442] ZENInv - TCPReceiver: cascadingBaseTime = 1104530709000
[11/11/05 09:34:42.442] ZENInv - TCPReceiver: entPushDir =
VOL1:\Zenworks\ScanDir\EntPushDir
[11/11/05 09:34:42.442] ZENInv - TCPReceiver: serverName = SERVER01
[11/11/05 09:34:42.442] ZENInv - TCPReceiver: serviceDN =
CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:42.442] ZENInv - TCPReceiver: treeName = TREE123
[11/11/05 09:34:42.443] ZENInv - TCPReceiver: hasDB = true
[11/11/05 09:34:42.483] ZENInv - TCPReceiver: Receiver Started without CLUSTER
[11/11/05 09:34:42.484] ZENInv - TCPReceiver: Receiver Binds to Port Number
: 65432
[11/11/05 09:34:42.486] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.common.inventory.dictionaryup date.provider.DictProvider'
[11/11/05 09:34:42.514] ZENInv - IFS Server: zenInvDictProvider:
FileServiceController: Startup Properties: {chunksize=4096, transfers=100,
rootdirectory=VOL1:\ZENWORKS\Inv\server\DictDir, timeout=60000,
servicename=zenInvDictProvider, portnumber=0}
[11/11/05 09:34:42.542] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.common.inventory.dictionaryup date.consumer.DictConsumer'
[11/11/05 09:34:42.859] ZENInv - Dictionary Consumer:
DictConsumerUtility::getUpdatePolicyDN: getDictionaryUpdatePolicy returned
attribs.returnValue = 0
[11/11/05 09:34:42.859] ZENInv - Dictionary Consumer:
DictConsumerService::DictDownloadThread::run: UpdatePolicyNotFoundException.
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.UpdatePolicyNotFoundException
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerUtility.getUpdatePolicyDN (DictConsumerUtility.java:237)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.setUpdatePolicyAttribs(DictConsumerService.java: 688)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.getFileClientProperties(DictConsumerService.java :616)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.transferFiles(DictConsumerService.java:429)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.run(DictConsumerService.java:211)
[11/11/05 09:34:42.862] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:42.955] ZENInv - Status Reporting: Number of records to add
are: 1 for DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:42.989] ZENInv - Status Reporting: Adding record 0 for
DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:43.132] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=SERVER01_ZenInvService.O=CORP
[11/11/05 09:34:43.134] ZENInv - Dictionary Consumer:
DictConsumerService::FileDownloadListener::downloa dFailed.
[11/11/05 09:39:25.639] Service Manager: Stopping Service Server
Configuration Service
[11/11/05 09:39:25.640] Service Manager: Service Server Configuration
Service stopped successfully
[11/11/05 09:39:25.645] Service Manager: Stopping Service Dictionary
Consumer Service
[11/11/05 09:39:25.645] Service Manager: Service Dictionary Consumer
Service stopped successfully
[11/11/05 09:39:25.652] Service Manager: Stopping Service TCPReceiver Service
[11/11/05 09:39:25.656] Service Manager: Service TCPReceiver Service
stopped successfully
[11/11/05 09:39:25.659] Service Manager: Stopping Service STRConverter Service
[11/11/05 09:39:25.969] ZENInv - STRConverter: STRConverter service is stopped
[11/11/05 09:39:25.969] Service Manager: Service STRConverter Service
stopped successfully
[11/11/05 09:39:25.975] Service Manager: Stopping Service Selector Service
[11/11/05 09:39:28.894] ZENInv - Selector: Selector Will Now Serialize
SynchTable[Stop Slector Invoked]
[11/11/05 09:39:28.894] ZENInv - Selector: Serializing hashTable
ToVOL1:\Zenworks\ScanDir\stable\STABLE.SER
[11/11/05 09:39:28.896] ZENInv - Selector: Selector Services are stopped -
Exiting
[11/11/05 09:39:28.896] ZENInv - Selector: STOP_PENDING message sent to
StatusChangeListener
[11/11/05 09:39:28.896] ZENInv - Selector: STOPPED message sent to
StatusChangeListener
[11/11/05 09:39:28.896] ZENInv - Selector: Selector Services Stopped
[11/11/05 09:39:28.896] Service Manager: Service Selector Service stopped
successfully
[11/11/05 09:39:28.900] Service Manager: Stopping Service Scan Collector
Service
[11/11/05 09:39:28.923] Service Manager: Service Scan Collector Service
stopped successfully
[11/11/05 09:39:28.928] Service Manager: Stopping Service Receiver Service
[11/11/05 09:39:29.001] Service Manager: Service Receiver Service stopped
successfully
[11/11/05 09:39:29.002] Service Manager: Stopping Service InventorySync
Scheduler Service
[11/11/05 09:39:29.002] Service Manager: Service InventorySync Scheduler
Service stopped successfully
[11/11/05 09:39:29.009] Service Manager: Stopping Service Storer Service
[11/11/05 09:39:29.009] Service Manager: Service Storer Service stopped
successfully
[11/11/05 09:39:29.016] Service Manager: Stopping Service InvDBSync Service
[11/11/05 09:39:29.016] ZENInv - Inventory Sync Service: Cleanup()
operation completed
[11/11/05 09:39:29.016] Service Manager: Service InvDBSync Service stopped
successfully
[11/11/05 09:39:29.022] Service Manager: Stopping Service Dictionary
Provider Service
[11/11/05 09:39:29.050] Service Manager: Service Dictionary Provider
Service stopped successfully

> On Fri, 11 Nov 2005 13:23:13 GMT, [email protected] wrote:
>
> > Storer: Full scan being processed for
CN=WKSTA1.OU=Workstations.OU=BO1.O=CORP
> > Error in parsing:Could not process 000BCDC3AF5E_1070456883000_81.STR due to
> > DB Operation failure..will retry
> > TCP Receiver Service Started
>
> it COULD be
> http://support.novell.com/cgi-bin/se...i?10099394.htm
> --
>
>
> Marcus Breiden
>
> Please change -- to - to mail me.
> The content of this mail is my private and personal opinion.
> http://www.edu-magic.net
Marcus, thanx for the quick answer (the weekend is over, back to work...),
but the fact of the TID does not match. Anyway, I think I should still try
that fix (have to try something...). Why those programs are not public? Is
there a way to make Storer to skip bad .STR files? That would be handy in
the future if any new problems occurs. What do ya think, should I try to
remove those problem workstations from the root database? Would that
correct (I mean delete and then recreate) the faulty tables in database if
the TID is right?
P.S. How do ya check if the Sybase DB is healthy, I mean the the way you
check DS with DSRepair...?
-tommi-

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3) Working XML Structure for Extension Collections for Project(1100).
<?xml version="1.0" encoding="UTF-8"?>
<sapesourcing xsi:noNamespaceSchemaLocation="Projects.xsd" defaultlanguage="" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<objects>
<object classname="projects.projects">
<fields>
<UNIQUE_DOC_NAME> S0004392</UNIQUE_DOC_NAME>
</fields>
<collections>
<Z_DETAILS replace="true">
<object classname="extension_collections">
<fields>
<NAME>Sai</NAME>
<EMAIL>[email protected]</EMAIL>
</fields>
</object>
<object classname="extension_collections">
<fields>
<NAME>Krishna</NAME>
<EMAIL>[email protected]</EMAIL>
</fields>
</object>
</ Z_DETAILS >
</collections>
</object>
</objects>
</sapesourcing>
4) Working XML Structure for Extension Collections for Master Agreement (1004).
<?xml version="1.0" encoding="UTF-8"?>
<sapesourcing xsi:noNamespaceSchemaLocation="Contracts.xsd" defaultlanguage="" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<objects>
<object classname="contracts.Contract">
<fields>
<UNIQUE_DOC_NAME>00215944</UNIQUE_DOC_NAME>
</fields>
<collections>
<ZLINKS replace="true">
<object classname="extension_collections">
<fields>
<LINK_NAME>SAP</ LINK_NAME>
< LINK_URL> http://www.sap.com/index.html </ LINK_URL >
</fields>
</object>
<object classname="extension_collections">
<fields>
<LINK_NAME>SCN Sourcing</ LINK_NAME>
< LINK_URL>http://scn.sap.com/community/sourcing</ LINK_URL >
</fields>
</object>
</ ZLINKS >
</collections>
</object>
</objects>
</sapesourcing>
Could you please help me with the right XML Structure for Agreement( 1003)?
Regards,
Sai

ITunes store error - network connection could not be established

I can browse anywhere on the store but when I click to buy music
I get an error saying "network connection could not be established. There was an error in the iTunes store. Please try again later"
iTunes 11.0.2 (26)
OSX 10.6.8
Any ideas on how to solve this issue?

I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

ITunes Store error msg: We could not complete your iTunes Store request. An unknown error occurred (-50).

So I began having trouble connecting to the iTunes store with my computer about a month ago. It was working fine, I purchased and downloaded some music, and then the next day I got this message when I clicked on the iTunes Store: "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."
Some basic facts about my computer:
Mac OS X 10.7.3, purchased in May '12.
iTunes is updated to the latest 10.6.3 version.
I have Sophos Anti-Virus (newly installed in the last two weeks).
No firewalls are set up.
Parental controls are not blocking anything (don't have them set up).
Internet connection is fine, no matter how I connect.
I did have an older version of iTunes (the previous version, so it wasn't that old) when the problem began, so I updated to the newest version hoping it would fix it; but it hasn't. I have checked the firewalls per apple community posts. I have checked the network connection. I only just put on an Anti-Virus (and the problem was pre-AV, so it shouldn't be that). I FINALLY figured out how to uninstall iTunes, and then I reinstalled it. The store still won't open, giving me the same message.
A little more research seems to show that the (-50) error is when it times out? But the message appears barely half a second after I click on the iTunes Store icon. It doesn't seem to even try; there isn't enough time to warrant a 'timing out'.
I am at a loss. At this point I am considering taking my computer in and telling them 'fix it, no matter what', but if I can avoid the hassle of being without my one and only computer for at LEAST a week, that would be great.
Does anyone have any ideas?!
Thank you and God bless!
Mary

Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy

Could not process due to error: com.sap.aii.adapter.file.ftp.FTPEx: 550

Hi Experts,
We have many File to EDI scenarios wherein XI System pick up the XML and sent to customers via EDI. Recently we faced a problem so created a Back-up System (Production copy) and tested successfully. After sometime the messages were routed to this back-up system and when we notice it and then stopped the back-up system. All the messages that were routed to back-up system, we try to send the same messages from the actually Production system to our customers. Now the problem is XI system (Production system) is unable to pick these files and I check the communication monitoring and encountered the below error message.
Could not process due to error: com.sap.aii.adapter.file.ftp.FTPEx: 550.550
Can anyone let me know how to fix the issue or what needs to be done?
Your help is highly appreciated.
Regards
Faisal

Hi,
It seems to be problem with permission of files. Please ask your basis to do following:
1. Set the permissions to FTP User you are using as 777 rights(full access to read , write and delete)
2.If you have access to PI server, try to telnet /connect to ftp using command prompt (open ftp .....) the FTP server form there, you should see the same error there , inform this to your network guys.
3.Clear all the files places already in the ftp (take backup) and test afresh after permissions are set by basis team.
Regards
Aashish Sinha

Adobe connect could not process this document for viewing

I am using Connect 9 and trying to add a PDF to a share pod. These PDF's are sized at 11x17 and were converted from dwg files. They are 2-4 megs in size. When I add them to a share pod I get the following error:
"adobe connect could not process this document for viewing. Please try uploading the file again."
Things I have already tried:
Optimizing the PDF
Printing the dwg file to a pdf
Adding the pdf to my content library and then adding it to the share pod
Reducing the page size
Adding other PDF's to the meeting or pods work fine including larger sized files. My meeting is in 2 days and I can go with a screen share if I have too, but am working witha coulpe of novice presenters and want to make the process as easy for them as posible.
Any help is appreciated.
David

I am having the exact same issue. It would be nice if there were a link to the remedy on this disucssion thread.
EDIT: just found this - http://forums.adobe.com/message/5049521#5049521 will give it a try and see what happens.

The server could not process your apk on Google Play

I just got Flash CS6 and have been trying for 2 weeks to upload an app to googleplay and I receive the error, “the server could not process your apk.” I have tried in firefox, chrome, ie8, updated cs6, searched the web. I have rebuilt the app in air for desktop, in air for android, in standerd flash, rebuilt the androidmanifest, changed the androidmanifest, rearranged the manifest, eliminated empty tags from the manifest. I have changed the certificate multiple times, used an air desktop certificate, renamed everything, renamed sub files, changed fonts, deleted all images from app, tried every conceivable publish configuration, deleted all the code from the app, deleted all the code, and images, and files from the app, deleted half the code, tried to upload a button and background and still nothing. I get the same error every time, “the server could not process your apk.” The app is successfully running on the Amazon marketplace??? So what’s the problem with flash CS6 and GooglePlay?

yep.. i'm getting the same error. no idea why

What does 'Appliance Error (configuration error) Your request could not be processed because of a configuration error: account is disabled' mean?

All of a sudden Safari on my MacBook Air won't let me do anything. I have a Mac OS X Version 10.7.5.
As soon as I open Safari, a message comes up straight away saying 'Appliance Error (configuration error) Your request could not be processed because of a configuration error: account is disabled'.
I also can't check for system updates because of a 'network error' and can't connect to the App Store.
My internet is working fine and safari is working fine on both my iPhone and iPad.
I've never seen this message before and I'm not having much luck in searching for an answer.
This may be a silly question, I don't know, but does anyone have a solution?

Back up all data.
From the menu bar, select
 ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.

Error itms-9000 "could not parse OPS/glossary.xhtml"

Has anyone received this error message when trying to deliver an ibook through iTunes Producer?
ERROR ITMS-9000 "could not parse OPS/glossary.xhtml: duplicate id: p2" at Book (MZItmspBookPackage)"
I can't translate that, the ibookstore people are VERY (5 days) slow in responding, and my book can't go through until I've "fixed" the problem. Glossary links are intact, intro movie is in a separate place (not glossary), and I'm at a loss!!

Edgar,
My solution came as a suggestion from my computer guru son. Delete every item in the glossary. Since that wasn't practical, I copied each item completely and pasted it to Notepad. THEN deleted each item. In re-inputting the items (copied from Notepad), I used the iBooks "glossary creator" to create each item. Apparently, as I was "creating my own" glossary items, iBooks was creating each item in the background, so duplicates were being created. Once I input the glossary items ONLY through the iBooks "glossary creator" system, there were no duplicates and the submission process went through instantly (took a while, because of the size of the book). About your videos in the glossary, try abridging the video (if it was a duplicate of something used somewhere else in the book) and renaming it a different name, THEN include it in the glossary. It may be thinking that the video is duplicated in the glossary because it's being used elsewhere. If the two (or three) videos all have different names, I think they would pass.
Another thing that caused problems in the book was in dealing with .pdf files. DON'T USE .PDFs. Re-type the verbiage. Including .pdfs created its own set of problems!
Good Luck!!

Error: "AppStore could not process your request. Please check your AppStore account details

Error: "AppStore could not process your request. Please check your AppStore account details"
I changed my card details for my apple id since then i have been getting this error mesg whenever i try to download a paid app - or make payments for existing apps.
I created a new apple id and tried using that- but the error still pops up.

I believe that something is wrong with the App Store on Apple's end.
My issue is that my purchase history is completely blank when it shouldn't be.
I believe it's an issue on Apple's end because the same thing occurs on other iPads in the house & on my iPhone.
Sorry I can't be of more help, I'd just say wait it out.
-Chris

I bought a Mac Book Pro retina display, Serial Number C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/

How to get rid of the error message we could not complete your iTunes store request?

How to get rid of the error message we could not complete your iTunes store request?
having this problem when trying to authorise an newly downloaded app in iTunes

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Edit

Error: Your request could not be completed because a failure occurred while the report was being processed.

Post Author: sagimann
CA Forum: Deployment
Hello,
I'm not sure if this is due to bad deployment, but I suspect it is, at least due to bad environment.
My env is:
Solaris 10 64 bit
Oracle 10g client installed under /opt/oracle/app/oracle/product/10.2.0/client_1
BOXIR2 + FP2.6 installed under /opt/reporting, running under user 'bouser'. by the way, 'tnsping' works via that user.
Important bouser env:
ORACLE_HOME=/opt/oracle/app/oracle/product/10.2.0/client_1
TNS_ADMIN=$ORACLE_HOME/network/admin
LD_LIBRARY_PATH=$ORACLE_HOME/lib:$ORACLE_HOME/lib32
I reboot the box, then start BO like so:
cd /opt/reporting/bobje
. setup/env.sh
./mysqlstartup.sh
./startservers
./tomcatstartup
Then, I import a BIAR file with some reports, and whenever I try to open any report via infoview, I get a gray error message INSTEAD of the input param form:
Error:
Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator.
This does not occur in our BOXIR2 on Windows, which is why I'm guess it's a deployment/env issue. The main obstacle I have is: how do I diagnose this? there's nothing in the bobje/logging folder, nothing in the /var/adm/message file except for the following line:
May 5 15:23:23 testbox1 boe_pagesd[3865]: [ID 253862 user.error] A failure occurred while the Page Server was processing report 'test report' (id=777) for user Administrator
pls advise,
thank you.

The solution is to turn off the printer preference (bottom of Page Setup screen) in the Crystal Report before uploading to the Server. Thanks to: http://pinchii.com/home/2011/12/error-adding-reports-to-crystal-reports-server/
The explanation, from a comment in the above linked blog post:
"To elaborate more on the error, what basically happens is that the Crystal Reports engine tries to get the status of the u201Creport printeru201D aka u201Cdefault printeru201D which was present on the system when the report was created, but the printer does not exist anymore. This causes the Crystal engine to error out. By setting the report to u201CNo Printeru201D, it tells the Crystal Engine not to look for that report printer when opening the report."
Edited by: abirdman on Feb 3, 2012 9:49 PM

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server"

Storer: Error in parsing:Could not process

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