Strange problem crystal report & used-defined field

I've a user-defined field in the table OCLG
this field is alphanumeric linked to a user-defined table
I've read this field in crystal report
(at the moment is enough the code)
when I do the preview in crystal report there is not problem
but when I do the preview in SAP B1 I don't see any value
what could it be the cause?
thanks

I created it with the follow tool:
"Tools\Customisation Tools\User-Defined Fields-Management"
These are the field characteristics:
type: alphanumeric
lenght: 50
structure: regular
set linked table: <a user-defined table>
I also did the test to create a rpt with the only table OCLG and 2 field
- ClgCode
- U_Incaricato
the problem remains the same

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