Subclass instance not created during runtime

Hi Experts,
For an existing standard class a subclass was created and during runtime the me object reference points to the subclass name there by allowing the subclass additional/custom methods to be triggered.
We have done service pack upgrade in the system and during runtime I find the subclass does not exist in the me object reference due to which the custom code in the subclass is not being called.
How do I fix the above issue so that and subclass instance is created by the superclass during runtime?

Hello Srinivas,
I had put a breakpoint to debug in the subclass which was being invoked.
In the new system where the service pack has been applied I have put breakpoint in the same method but the subclass method is not being called.
The superclass method is being called. I'm sure after facing this problem(and solving it, of course) you'll have a better understanding of the 'polymorphic' behaviour of objects
if the subclass inherits superclass the instance will be created automatically?
NO!!!
You must understand none of us has a crystal ball where we can gaze & find out the solution. If you want valuable responses please provide as much info as possible.
BR,
Suhas

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    FILELIST2="`ls -lrt tstlmsedits*.dat |awk '{print $9}'`"
    NO_OF_FILES2="`ls -lrt tstlmsedits*.dat |awk '{print $9}'|wc -l`"
    $DEST_PATH/tstlmsedits.dat for i in $FILELIST2
    do
    cat $i >> $DEST_PATH/tstlmsedits.dat
    printf "\n" >> $DEST_PATH/tstlmsedits.dat
    mv $i $i.$DATE
    #mv $i $TXT2_PATH/test/.
    mv $i.$DATE $TXT2_PATH/test/.
    done
    if test $NO_OF_FILES2 -eq 0
    then
    echo " no tstlmsedits.dat file exists " >> $PROGLOG
    else
    echo "created dat file tstlmsedits.dat at $DATE" >> $PROGLOG
    echo "-------------------------------------------" >> $PROGLOG
    fi
    NO_OF_FILES1="`ls -lrt tstlms*.dat |awk '{print $9}'|wc -l`"
    FILELIST1="`ls -lrt tstlms*.dat |awk '{print $9}'`"
    $DEST_PATH/tstlms.datfor i in $FILELIST1
    do
    cat $i >> $DEST_PATH/tstlms.dat
    printf "\n" >> $DEST_PATH/tstlms.dat
    mv $i $i.$DATE
    # mv $i $TXT2_PATH/test/.
    mv $i.$DATE $TXT2_PATH/test/.
    done
    if test $NO_OF_FILES1 -eq 0
    then
    echo " no tstlms.dat file exists " >> $PROGLOG
    else
    echo "created dat file tstlms.dat at $DATE" >> $PROGLOG
    fi
    cd $TXT1_PATH
    FILELIST3="`ls -lrt tstlmsedits*.dat |awk '{print $9}'`"
    NO_OF_FILES3="`ls -lrt tstlmsedits*.dat |awk '{print $9}'|wc -l`"
    $DEST_PATH/tstlmsedits.datfor i in $FILELIST3
    do
    cat $i >> $DEST_PATH/tstlmsedits.dat
    printf "\n" >> $DEST_PATH/tstlmsedits.dat
    mv $i $i.$DATE
    #mv $i $TXT1_PATH/test/.
    mv $i.$DATE $TXT1_PATH/test/.
    done
    if test $NO_OF_FILES3 -eq 0
    then
    echo " no tstlmsedits.dat file exists " >> $PROGLOG
    else
    echo "created dat file tstlmsedits.dat at $DATE" >> $PROGLOG
    echo "-------------------------------------------" >> $PROGLOG
    fi
    NO_OF_FILES4="`ls -lrt tstlms*.dat |awk '{print $9}'|wc -l`"
    FILELIST4="`ls -lrt tstlms*.dat |awk '{print $9}'`"
    $DEST_PATH/tstlms.datfor i in $FILELIST4
    do
    cat $i >> $DEST_PATH/tstlms.dat
    printf "\n" >> $DEST_PATH/tstlms.dat
    mv $i $i.$DATE
    # mv $i $TXT1_PATH/test/.
    mv $i.$DATE $TXT1_PATH/test/.
    done
    if test $NO_OF_FILES4 -eq 0
    then
    echo " no tstlms.dat file exists " >> $PROGLOG
    else
    echo "created dat file tstlms.dat at $DATE" >> $PROGLOG
    fi
    #connecting to oracle to generate bad files
    sqlplus -s $fcp_login<<EOF
    select count(*) from rgis_tca_data_ext;
    select count(*) from rgis_tca_data_history_ext;
    exit;
    EOF
    #counting the records in files
    tot_rec_in_tstlms=`wc -l $DEST_PATH/tstlms.dat | awk ' { print $1 } '`
    tot_rec_in_tstlmsedits=`wc -l $DEST_PATH/tstlmsedits.dat | awk ' { print $1 } '`
    tot_rec_in_tstlms_bad=`wc -l $DEST_PATH/tstlms.bad | awk ' { print $1 } '`
    tot_rec_in_tstlmsedits_bad=`wc -l $DEST_PATH/tstlmsedits.bad | awk ' { print $1 } '`
    #updating log table
    echo "pl/sql block started"
    sqlplus -s $fcp_login<<EOF
    define tot_rec_in_tstlms     = '$tot_rec_in_tstlms';
    define tot_rec_in_tstlmsedits     = '$tot_rec_in_tstlmsedits';
    define tot_rec_in_tstlms_bad     = '$tot_rec_in_tstlms_bad';
    define tot_rec_in_tstlmsedits_bad='$tot_rec_in_tstlmsedits_bad';
    define fcp_reqid ='$fcp_reqid';
    declare
    l_tstlms_file_id number := null;
    l_tstlmsedits_file_id number := null;
    l_tot_rec_in_tstlms number := 0;
    l_tot_rec_in_tstlmsedits number := 0;
    l_tot_rec_in_tstlms_bad number := 0;
    l_tot_rec_in_tstlmsedits_bad number := 0;
    l_request_id fnd_concurrent_requests.request_id%type;
    l_start_date fnd_concurrent_requests.actual_start_date%type;
    l_end_date fnd_concurrent_requests.actual_completion_date%type;
    l_conc_prog_name fnd_concurrent_programs.concurrent_program_name%type;
    l_requested_by fnd_concurrent_requests.requested_by%type;
    l_requested_date fnd_concurrent_requests.request_date%type;
    begin
    --getting concurrent request details
    begin
    SELECT fcp.concurrent_program_name,
    fcr.request_id,
    fcr.actual_start_date,
    fcr.actual_completion_date,
    fcr.requested_by,
    fcr.request_date
    INTO l_conc_prog_name,
    l_request_id,
    l_start_date,
    l_end_date,
    l_requested_by,
    l_requested_date
    FROM fnd_concurrent_requests fcr, fnd_concurrent_programs fcp
    WHERE fcp.concurrent_program_id = fcr.concurrent_program_id
    AND fcr.request_id = &fcp_reqid; --fnd_global.conc_request_id();
    exception
    when no_data_found then
    fnd_file.put_line(fnd_file.log, 'Error:RGIS_TCA_TO_TLMS_CREATE.sh');
    fnd_file.put_line(fnd_file.log, 'No data found for request_id');
    fnd_file.put_line(fnd_file.log, sqlerrm);
    raise_application_error(-20001,
    'Error occured when executing RGIS_TCA_TO_TLMS_CREATE.sh ' ||
    sqlerrm);
    when others then
    fnd_file.put_line(fnd_file.log, 'Error:RGIS_TCA_TO_TLMS_CREATE.sh');
    fnd_file.put_line(fnd_file.log,
    'Error occured when retrieving request_id request_id');
    fnd_file.put_line(fnd_file.log, sqlerrm);
    raise_application_error(-20001,
    'Error occured when executing RGIS_TCA_TO_TLMS_CREATE.sh ' ||
    sqlerrm);
    end;
    --calling ins_or_upd_tca_process_log to update log table for tstlms.dat file
    begin
    rgis_tca_to_tlms_process.ins_or_upd_tca_process_log
                   (l_tstlms_file_id,
                   'tstlms.dat',
                   l_conc_prog_name,
                   l_request_id,
                   l_start_date,
                   l_end_date,
                   &tot_rec_in_tstlms,
                   &tot_rec_in_tstlms_bad,
                   null,
                   null,               
                   null,
                   null,
                   null,
                   null,
                   null,
                   l_requested_by,
                   l_requested_date,
                   null,
                   null,
                   null,
                   null,
                   null);
    exception
    when others then
    fnd_file.put_line(fnd_file.log, 'Error:RGIS_TCA_TO_TLMS_CREATE.sh');
    fnd_file.put_line(fnd_file.log,
    'Error occured when executing rgis_tca_to_tlms_process.ins_or_upd_tca_process_log for tstlms file');
    fnd_file.put_line(fnd_file.log, sqlerrm);
    end;
    --calling ins_or_upd_tca_process_log to update log table for tstlmsedits.dat file
    begin
    rgis_tca_to_tlms_process.ins_or_upd_tca_process_log
                   (l_tstlmsedits_file_id,
                   'tstlmsedits.dat',
                   l_conc_prog_name,
                   l_request_id,
                   l_start_date,
                   l_end_date,
                   &tot_rec_in_tstlmsedits,
                   &tot_rec_in_tstlmsedits_bad,
                   null,
                   null,               
                   null,
                   null,
                   null,
                   null,
                   null,
                   l_requested_by,
                   l_requested_date,
                   null,
                   null,
                   null,
                   null,
                   null);
    exception
    when others then
    fnd_file.put_line(fnd_file.log, 'Error:RGIS_TCA_TO_TLMS_CREATE.sh');
    fnd_file.put_line(fnd_file.log,
    'Error occured when executing rgis_tca_to_tlms_process.ins_or_upd_tca_process_log for tstlmsedits file');
    fnd_file.put_line(fnd_file.log, sqlerrm);
    end;
    end;
    exit;
    EOF
    echo "rgis_tca_to_tlms_process.sql started"
    sqlplus -s $fcp_login @$SCHED_TOP/sql/rgis_tca_to_tlms_process.sql $fcp_reqid
    exit;
    echo "rgis_tca_to_tlms_process.sql ended"
    _**Error:*----------------------------------*_
    RGIS Scheduling: Version : UNKNOWN
    Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
    TCATLMS module: TCA To TLMS Import Process
    Current system time is 18-AUG-2011 06:13:27
    COUNT(*)
         16
    COUNT(*)
         25
    wc: cannot open /home/custom/sched/in/tstlms.bad
    wc: cannot open /home/custom/sched/in/tstlmsedits.bad
    pl/sql block started
    old 33:     AND fcr.request_id = &fcp_reqid; --fnd_global.conc_request_id();
    new 33:     AND fcr.request_id = 18661823; --fnd_global.conc_request_id();
    old 63:                &tot_rec_in_tstlms,
    new 63:                16,
    old 64:                &tot_rec_in_tstlms_bad,
    new 64:                ,
    old 97:                &tot_rec_in_tstlmsedits,
    new 97:                25,
    old 98:                &tot_rec_in_tstlmsedits_bad,
    new 98:                ,
    ERROR at line 64:
    ORA-06550: line 64, column 4:
    PLS-00103: Encountered the symbol "," when expecting one of the following:
    ( - + case mod new not null others <an identifier>
    <a double-quoted delimited-identifier> <a bind variable> avg
    count current exists max min prior sql stddev sum variance
    execute forall merge time timestamp interval date
    <a string literal with character set specification>
    <a number> <a single-quoted SQL string> pipe
    <an alternatively-quoted string literal with character set specification>
    <an alternatively-q
    ORA-06550: line 98, column 4:
    PLS-00103: Encountered the symbol "," when expecting one of the following:
    ( - + case mod new not null others <an identifier>
    <a double-quoted delimited-identifier> <a bind variable> avg
    count current exists max min prior sql st
    rgis_tca_to_tlms_process.sql started
    old 12: and concurrent_request_id = '&1';
    new 12: and concurrent_request_id = '18661823';
    old 18: and concurrent_request_id = '&1';
    new 18: and concurrent_request_id = '18661823';
    old 22: rgis_tca_to_tlms_process.run_tca_data(l_tstlms_file_id,&1);
    new 22: rgis_tca_to_tlms_process.run_tca_data(l_tstlms_file_id,18661823);
    old 33: rgis_tca_to_tlms_process.run_tca_data_history(l_tstlmsedits_file_id,&1);
    new 33: rgis_tca_to_tlms_process.run_tca_data_history(l_tstlmsedits_file_id,18661823);
    old 44: rgis_tca_to_tlms_process.send_tca_email('TCATLMS',&1);
    new 44: rgis_tca_to_tlms_process.send_tca_email('TCATLMS',18661823);
    declare
    ERROR at line 1:
    ORA-20001: Error occured when executing RGIS_TCA_TO_TLMS_PROCESS.sql ORA-01403:
    no data found
    ORA-06512: at line 59
    Executing request completion options...
    ------------- 1) PRINT   -------------
    Printing output file.
    Request ID : 18661823      
    Number of copies : 0      
    Printer : noprint
    Finished executing request completion options.
    Concurrent request completed successfully
    Current system time is 18-AUG-2011 06:13:29
    ---------------------------------------------------------------------------

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    shared lib "dw_stl.dll" version 400 successfully loaded
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    shared lib "dw_rndrt.dll" version 400 successfully loaded
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    DpShMCreate: system runs without file table
    DpShMCreate: allocated vmc_adm_list at 0000000007A73B80
    DpShMCreate: system runs without vmc_adm
    DpShMCreate: allocated gw_adm at 0000000007A73C30
    DpShMCreate: allocated j2ee_adm at 0000000007A73C70
    DpShMCreate: allocated ca_info at 0000000007A74BF0
    DpShMCreate: allocated wall_adm at 0000000007A74C80
    DpCommAttachTable: attached comm table (header=000000000791FDA0/ft=000000000791FDB0)
    DpSysAdmIntInit: initialize sys_adm
    rdisp/test_roll : roll strategy is DP_NORMAL_ROLL
    dia token check not active (8 token)
    MBUF state OFF
    DpCommInitTable: init table for 500 entries
    DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm
    rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80
    EmInit: MmSetImplementation( 2 ).
    MM global diagnostic options set: 0
    <ES> client 0 initializing ....
    <ES> EsILock: use Mutex for locking
    <ES> InitFreeList
    <ES> block size is 4096 kByte.
    <ES> Info: em/initial_size_MB( 8191MB) not multiple of em/blocksize_KB( 4096KB)
    <ES> Info: em/initial_size_MB rounded up to 8192MB
    Using implementation view
    <EsNT> Using memory model view.
    <EsNT> Memory Reset disabled as NT default
    *** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_04_003 ,size=2044 MB, error=1455 [esnti.c      1278]
    * Memory diagnostic                                 *
    Systeminformation
    Processor-Typ             : Processor-Count           : 4
    Operating System          : NT 6.1, Build 7601
    Service Pack              : Service Pack 1
    NT Pagefile Informations
    Config. minimum size      :     0 K
    Config. maximum size      :     0 K
    Avail.  maximum size      :     0 K
    | Num|Pagefile                      |  Min.Size|  Max.Size| Avail.Max| Curr.Size|
    |----|------------------------------|----------|----------|----------|----------|
    NT Task Manager Informations
    Total Handles             :    42631
    Total Threads             :     1579
    Total Processes           :      124
    Commit Charge Total       : 38104688 K
    Commit Charge Limit       : 39413172 K
    Commit Charge Peak        : 38104688 K
    Phys.Memory Total         : 16776696 K
    Phys.Memory Available     :  4975120 K
    File Cache                :   260104 K
    Kernel Memory Total       :   370268 K
    Kernel Memory Paged       :   284740 K
    Kernel Memory Nonpaged    :    85528 K
    Memory usage of current process
    Total virt.address space  : 0000008589934464 K
    Avail.virt.address space  : 0000008588857984 K
    Private Pages             :        0 K
    Total heap size           :    14399 K
    Virtual memory regions    :       42 K
    Uncommitted heap memory   :     5660 K
    Allocated heap memory     :     7949 K
    Moveable heap memory      :        0 K
    DDE shared heap memory    :     4372 K
    Memory usage of all processes
    | PID|Image               |Instance   |  Work.Set|   WS Peak|Priv.Pages|   PP Peak|Pg Fault|
    |----|--------------------|-----------|----------|----------|----------|----------|--------|
    |5088|conhost.exe         |           |    1228 K|    3148 K|    1204 K|    7952 K|       0|
    |6672|conhost.exe         |           |    1228 K|    3156 K|    1204 K|   35924 K|       0|
    |6416|conhost.exe         |           |    1228 K|    3144 K|    1204 K|   35924 K|       0|
    |5148|taskhost.exe        |           |    6320 K|   10896 K|    7908 K|    8600 K|     235|
    |2576|rdpclip.exe         |           |    6224 K|    8708 K|    2968 K|    3008 K|       3|
    |5664|Dwm.exe             |           |    3564 K|    5576 K|    1884 K|    2064 K|       8|
    |7232|Explorer.EXE        |           |   28532 K|   45316 K|   30488 K|   32508 K|      26|
    |5860|vmtoolsd.exe        |           |    6004 K|   12512 K|    6204 K|    6296 K|      13|
    |3824|MagicDisc.exe       |           |    3208 K|    6812 K|    3000 K|    3176 K|       1|
    |5600|mmc.exe             |           |    9244 K|   28268 K|   21772 K|   21892 K|      14|
    |7952|msg_server.EXE      |[MS] CRD_00|   27324 K|   32816 K|   34368 K|   34636 K|       8|
    |8020|conhost.exe         |           |    1244 K|    3152 K|    1216 K|    1332 K|       0|
    |5756|disp+work.EXE       |[DP] CRD_00|   25144 K|  126440 K|  107700 K|  109536 K|      32|
    |3588|igswd.EXE           |[**] CRD_00|    3740 K|    7808 K|    5252 K|    6364 K|       2|
    |5844|conhost.exe         |           |    1300 K|    3340 K|    1224 K|    1340 K|       1|
    |6536|conhost.exe         |           |    1244 K|    3172 K|    1216 K|    1332 K|       0|
    |7272|igsmux.exe          |           |   30968 K|   30968 K|   37552 K|   37552 K|       9|
    |7636|igspw.exe           |           |   30356 K|   38880 K|   39248 K|   39404 K|      37|
    |1316|igspw.exe           |           |   30408 K|   38924 K|   39428 K|   39584 K|      37|
    | 732|gwrd.EXE            |[GW] CRD_00|   11736 K|   20188 K|   15120 K|   15420 K|       7|
    |3908|icman.EXE           |[**] CRD_00|  109388 K|  118116 K|  116920 K|  117744 K|      29|
    |7264|disp+work.EXE       |[WP] CRD_00|  139528 K|  444572 K|  133204 K|  242864 K|    2417|
    |7620|disp+work.EXE       |[WP] CRD_00|   34728 K|  506312 K|  121364 K|  368924 K|    1174|
    |3620|disp+work.EXE       |[WP] CRD_00|  141068 K|  309044 K|  129432 K|  243256 K|    2035|
    |7140|disp+work.EXE       |[WP] CRD_00|  148012 K|  289512 K|  125064 K|  257388 K|    2123|
    |7296|disp+work.EXE       |[WP] CRD_00|   29664 K|   77940 K|  117004 K|  117272 K|      19|
    |5884|disp+work.EXE       |[WP] CRD_00|  149536 K|  592744 K|  127968 K|  309976 K|   11517|
    |5236|disp+work.EXE       |[WP] CRD_00|  148264 K|  259552 K|  133824 K|  155352 K|    3329|
    |7864|disp+work.EXE       |[WP] CRD_00|  130780 K|  307832 K|  135488 K|  294336 K|    2179|
    |7980|disp+work.EXE       |[WP] CRD_00|   32088 K|  239100 K|  118672 K|  118940 K|      65|
    |3996|disp+work.EXE       |[WP] CRD_00|   28664 K|   57556 K|  116188 K|  116344 K|      14|
    |6140|disp+work.EXE       |[WP] CRD_00|   31348 K|  105800 K|  118016 K|  118172 K|      26|
    |7968|disp+work.EXE       |[WP] CRD_00|   27988 K|   54684 K|  115096 K|  115240 K|      13|
    |7584|disp+work.EXE       |[WP] CRD_00|   35656 K|  150072 K|  123180 K|  132752 K|      71|
    |7856|disp+work.EXE       |[WP] CRD_00|   75496 K|  397344 K|  128608 K|  257352 K|     352|
    |6992|disp+work.EXE       |[WP] CRD_00|   34324 K|   97024 K|  121640 K|  121904 K|      31|
    |8032|disp+work.EXE       |[WP] CRD_00|   31456 K|   85396 K|  119484 K|  119632 K|      24|
    |6196|disp+work.EXE       |[WP] CRD_00|   35688 K|  213644 K|  123180 K|  123632 K|      80|
    | 628|disp+work.EXE       |[WP] CRD_00|   30756 K|   73208 K|  118884 K|  119040 K|      20|
    |3684|disp+work.EXE       |[WP] CRD_00|   41876 K|   69024 K|  117412 K|  117688 K|     166|
    |5456|disp+work.EXE       |[WP] CRD_00|   28516 K|   55980 K|  116140 K|  116296 K|      13|
    |5580|jcontrol.EXE        |[**] CDJ_02|    4960 K|   18960 K|   11776 K|   16620 K|       7|
    |3608|igswd.EXE           |[**] CDJ_02|    2948 K|    7460 K|    4120 K|    5680 K|       2|
    |7480|conhost.exe         |           |    1236 K|    3168 K|    1212 K|    1332 K|       0|
    |4768|conhost.exe         |           |    1248 K|    3168 K|    1216 K|    1332 K|       0|
    |5760|igsmux.exe          |           |   21512 K|   21512 K|   27372 K|   27372 K|       6|
    |6996|igspw.exe           |           |   30516 K|   39044 K|   39524 K|   39716 K|      37|
    |3508|igspw.exe           |           |   30244 K|   38752 K|   38560 K|   38712 K|      37|
    |3368|msg_server.EXE      |[MS] CDJ_03|    9588 K|   15004 K|   15408 K|   15560 K|       3|
    |7260|enserver.EXE        |[**] CDJ_03|   17396 K|   25324 K|   62652 K|   62800 K|       6|
    |2376|conhost.exe         |           |    1240 K|    3144 K|    1212 K|    1332 K|       0|
    |6884|conhost.exe         |           |    1244 K|    3148 K|    1216 K|    1332 K|       0|
    |4264|cmd.exe             |           |    1132 K|    3176 K|    2372 K|    3468 K|       0|
    |5196|conhost.exe         |           |    1472 K|    3840 K|    1332 K|    1452 K|       1|
    |5800|jlaunch.exe         |           |  157752 K|  236956 K|  411928 K|  423684 K|      96|
    |3636|jlaunch.exe         |           |  892232 K|  909720 K| 2438664 K| 2459780 K|     428|
    |5216|jlaunch.exe         |           |  161616 K|  175812 K|  209044 K|  211344 K|      64|
    |5928|cmd.exe             |           |    1176 K|    3156 K|    2408 K|    3504 K|       0|
    |7672|conhost.exe         |           |    1448 K|    3600 K|    1312 K|    1428 K|       1|
    |2732|java.exe            |           |  300320 K|  328740 K|  405232 K|  422776 K|     161|
    |5192|iexplore.exe        |           |   16248 K|   31204 K|   11508 K|   12872 K|      11|
    |6364|IEXPLORE.EXE        |           |   16700 K|   35472 K|   15356 K|   19092 K|      11|
    | 256|javaw.exe           |           |  130904 K|  187428 K|  293136 K|  355476 K|     288|
    |2812|SAPup.exe           |           |  151960 K|  372148 K|  150948 K|  367436 K|     848|
    |6876|conhost.exe         |           |    1112 K|    3032 K|    1176 K|    3180 K|       0|
    |2276|saposcol.exe        |           |   18312 K|   22844 K|   20364 K| 1390432 K|      71|
    |6908|sapstartsrv.exe     |           |   84424 K|   84424 K|  109840 K|  169528 K|      52|
    |9108|sapcontrol.exe      |           |   12176 K|   12176 K|    9588 K|    9588 K|       3|
    |3504|conhost.exe         |           |    3072 K|    3072 K|    1196 K|   34964 K|       0|
    |5628|msg_server.EXE      |[MS] CRD_04|   14264 K|   14264 K|   15384 K|   15388 K|       3|
    |5572|conhost.exe         |           |    3108 K|    3108 K|    1212 K|    1212 K|       0|
    |8888|enserver.EXE        |[**] CRD_04|   41128 K|   41128 K|   17576 K|   17580 K|      10|
    |8412|conhost.exe         |           |    3104 K|    3104 K|    1216 K|    1216 K|       0|
    |8608|disp+work.EXE       |           |   49264 K|   49264 K|   80656 K|   85836 K|      20|
    |9088|conhost.exe         |           |    3116 K|    3116 K|    1212 K|    1212 K|       0|
    |----|--------------------|-----------|----------|----------|----------|----------|--------|
    |    |Sum                 |           | 3883240 K|**********| 7343856 K|**********|********|
    Tue Jan 13 08:53:57 2015
    *** Error 11 while initializing OS dependent part.
    *** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c   10995]
    *** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c   10909]
    *** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
    *** DISPATCHER EMERGENCY SHUTDOWN ***
    increase tracelevel of WPs
    NiWait: sleep (10000ms) ...
    NiISelect: timeout 10000ms
    NiISelect: maximum fd=1
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Tue Jan 13 08:54:07 2015
    NiISelect: TIMEOUT occured (10000ms)
    dump system status
    Workprocess Table (long)   Tue Jan 13 13:54:07 2015
    ========================
    No Type  Pid    Status  Cause Start Rstr  Err Sem Time Program          Cl  User         Action                    Table
    Dispatcher Queue Statistics   Tue Jan 13 13:54:07 2015
    ===========================
    +------+--------+--------+--------+------------+------------+
    |  Typ |    now |   high |    max | writes     |  reads     |
    +------+--------+--------+--------+------------+------------+
    | NOWP |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  DIA |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  UPD |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  ENQ |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  BTC |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  SPO |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  UP2 |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    max_rq_id  0
    wake_evt_udp_now 0
    wake events       total     0,  udp     0 (  0%),  shm     0 (  0%)
    since last update total     0,  udp     0 (  0%),  shm     0 (  0%)
    Dump of tm_adm structure:   Tue Jan 13 13:54:07 2015
    =========================
    Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)
    Workprocess Comm. Area Blocks   Tue Jan 13 13:54:07 2015
    =============================
    Slots: 1000, Used: 0, Max: 0
    +------+--------------+----------+-------------+
    |   id | owner        |   pid    | eyecatcher  |
    +------+--------------+----------+-------------+
    NiWait: sleep (5000ms) ...
    NiISelect: timeout 5000ms
    NiISelect: maximum fd=1
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Tue Jan 13 08:54:12 2015
    NiISelect: TIMEOUT occured (5000ms)
    DpHalt: shutdown server >SAPCRMDEV_CRD_04                        < (normal)
    DpJ2eeDisableRestart
    DpHalt: switch off Shared memory profiling
    ShmProtect( 57, 3 )
    ShmProtect(SHM_PROFILE, SHM_PROT_RW
    ShmProtect( 57, 1 )
    ShmProtect(SHM_PROFILE, SHM_PROT_RD
    DpWakeUpWps: wake up all wp's
    DpHalt: stop work processes
    DpHalt: terminate gui connections
    DpHalt: wait for end of work processes
    DpHalt: not attached to the message server
    DpHalt: cleanup EM
    EsCleanup( )
    EsCleanup ....
    EmCleanup() -> 0
    Es2Cleanup: Cleanup ES2
    ***LOG Q05=> DpHalt, DPStop ( 8608) [dpxxdisp.c   11819]
    DpHalt: Good Bye .....
    trc file: "dev_ms", trc level: 1, release: "721"
    [Thr 8464] Tue Jan 13 08:53:49 2015
    [Thr 8464] ms/http_max_clients = 500 -> 500
    [Thr 8464] MsSSetTrcLog: trc logging active, max size = 52428800 bytes
    systemid   562 (PC with Windows NT)
    relno      7210
    patchlevel 0
    patchno    327
    intno      20020600
    make       multithreaded, Unicode, 64 bit, optimized
    pid        5628
    [Thr 8464] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 5628) [msxxserv.c   2305]
    [Thr 8464] MsInitAclInfo: acl file F:\SUM\SUM\abap\system\CRD\SYS\global\ms_acl_info.DAT not found, unrestricted access
    [Thr 8464] MsGetOwnIpAddr: my host addresses are :
    [Thr 8464]   1 : [192.168.200.142] SAPCRMDEV.CRESTRON.CRESTRON.com (HOSTNAME)
    [Thr 8464]   2 : [127.0.0.1] SAPCRMDEV.CRESTRON.CRESTRON.com (LOCALHOST)
    [Thr 8464] MsHttpInit: full qualified hostname = SAPCRMDEV.CRESTRON.CRESTRON.com
    [Thr 8464] HTTP logging is switch off
    [Thr 8464] MsHttpOwnDomain: own domain[1] = CRESTRON.CRESTRON.com
    [Thr 8464] *** I listen to port 3604 (3604) ***
    [Thr 8464] *** I listen to internal port 3904 (3904) ***
    [Thr 8464] CUSTOMER KEY: >G0021204657<
    [Thr 8464] build version=721.2014.07.17
    Thanks,
    Kavitha Rajan.

    Hi Kavitha,
    Hope you are doing good.
    Looks like a memory issue:
    EsNT> Memory Reset disabled as NT default
    *** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_04_003 ,size=2044 MB, error=1455 [esnti.c      1278]
    Tue Jan 13 08:53:57 2015
    *** Error 11 while initializing OS dependent part.
    *** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c   10995]
    *** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c   10909]
    *** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
    First restart Windows and then try to start the SAP system from the MMC.If that doesn't help then increase the pagefile size and restart the Windows.
    Kind Regards,
    Hemanth
    SAP AGS

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