Submit button has no code after download

I have made a form with submit button. When clicked it will generate the date and send the form in an email.
With one user (at least) after downloading the form from a website the actions on the submit button have gone. I know this because they sent me the form. Has anyone seen this before, or know why it is happening.

This will happen if the user saves the form with Preview on the Mac, and perhaps other PDF viewers.
What does it show for: File > Properties > Description > PDF Producer

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