Suggestion needed Invoice Reconciliation

Dear All,
I need your inputs and suggestions on the below scenario.
My client, at the time of creating Sales Order, selected Credit Card as Payment Means and added the Sales ORder. SAP had posted a Down Payment Invoice based on the Sales Order automatically.  When an invoice is created, the system automatically linked the previuosly paid down payment and closed the invoice. However, what happened was that the credit card payment which was initially entered at the time of Sales Order was dishonoured and subsequently, the customer paid through cheque. The customer wants to know how to reconcile this transaction?
Regards,
Bharath S

Hi Bharath,
I know this is slightly complicated. You cannot cancel the incoming payment as it is already linked to down payment. The AR invoice is also closed because of the down payment. My suggestion is to manually create  a reverse journal entry for the incoming payment and do a standalone incoming payment using 'Check' as payment means then reconcile these both manually on the BP internal reconciliation area.
Hope it helps
regard
johnson

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    2. What are the possiblities of consolidating the different File Interfaces to talk to one IDOC interface hence reducing the number of point-point interfaces. To put more precisely, multiple senders one or more recievers.
    3. I have come to read a lot about IDOC Packaging, how can this be use in a situation as briefed above.
    4. Would it be said feasible to get the BAPI Integration Scenarios, running over the Proxy runtime and calling the BAPI's inernally ?
    These are the few topics that we would like to discuss with the forum. Due to restriction we are posting this under a strange but in true meaning of the name "XI interest" :-).
    Thanking in anticipation,
    XI Interest.

    Hi XI Interest !!!
    <i>>>1. Advantages / Disadvantages of using the IDOC Adapters with in XI instead of the ALE interfaces.</i>
    Go thru this thread:
    Re: Why is it better to use Proxies and not adapters
    <i>>>multiple senders one or more recievers.</i>
    Just some configuration in ID (Receiver Determination, Interface Determination).
    Regards
    Suraj

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