Sweating in front of Cinema display

I went into an Apple store a couple of weeks back, and did some email and web surfing there, using a new MacPro with a large Apple Cinema Display attached.
After a while, I noticed that I was sweating, and absent-mindedly thought that Apple should turn up the air-conditioning in the store.
But when I turned away... Relief! I turned back, and realised that the cinema display was projecting quite a bit of heat!!!
I then checked other LCD displays, and found them to produce quite a bit of projected heat as well, although the large cinema display was much hotter than the smaller ones.
Is this normal?
Is there a way to avoid/remove the heat from these screens?
Thanks

Yes, this has come up before. See this thread:
http://discussions.apple.com/thread.jspa?messageID=2672122&#2672122
The way to reduce the heat is to reduce the backlight level. It's directly proportional. Usually, in the Apple Stores, the backlight is all the way up because the stores are brightly lit. At home, you can usually run at a much lower backlight level. It will have the added benefit of being more restful for your eyes. Many people run their LCDs way too bright and never realize why they have dry eye and/or eyestrain.

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I am using the IR remote with my MacBook Pro. That remote operates my LED Display when I do it thus:
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Taking my 20" Cinema display on the road; how do I remove the stand?

Hi everyone,
I'm planning to do alot of work on location this summer and would like to find a way to remove the stand attached to my 20" LCD Cinema Display so that I can pack them both into a smaller case. I've just removed the allen key cover on the right hand side (from the front) and was presented with a more complicated challenge inside the mount. It seemed to me to be a good time to consult the support forum before things went horribly wrong....
Are there instructions anywhere that show how to dissasemble the hinge where the display meets the stand? Without destroying either?
Can anyone recommend a lie-flat/two piece stand I can take with me on location?
Many thanks,
Andrew

Look at me; I'm clever.
Solution found at http://manuals.info.apple.com/en_US/073-0933.pdf
After removing the two screws, the stand didn't want to pull off easily and I thought it may still be attached. It turns out that the attachment point was just sticky and needed a firm pull.
Thanks internet!

Second display from iMac27" (late 2009) miniDisplay Port worked fine until today- now no longer connects to Apple Cinema Display

Have a configuration of an iMac27" (MAC 27"/4850-512MB PROCESSOR 2.66GHZ QUAD-CORE INTEL CORE I5 Dec 2009 model) and a second screen Apple Cinema Display 2009 model 24"
The setup with the Apple Cinema Display has been working fine for 3 years and since yesterday the second screen refuses to work.
Connected it to a MacBookPro and the Apple Cinema DIsplay functions fine sot my conclusion is it is not the Apple Cinema Display's error.
Could it be that the Mini Display Port on the iMac is somehow broken? Or is there a software fix I need to checkout?
Thanks for your help on resolving this issue.

UPDATE:
As noted in the first post, both of these newer USB DAC work fine at 24/96 on my wife's iMac, so it's clear that they didn't both become defective when I connected them to the Macbook Pro at the same time.
Resetting the Macbook Pro PRAM didn't help, so I removed the hard shell laptop case to get to the battery and remove it, then reset the SMC. After that I could use the original DAC at 24/96 again, but only IF it was plugged into the rear USB port. If I plugged it into the front USB port then the sound was garbled and filled with noise. This was a vast improvement over no sound at all.
Then I switched to the replacement/updated DAC, but I got no sound at all from either USB port at any bit-rate. And returning to the original DAC again now results in no sound again.
Sigh... I will reset the PRAM and SMC again, and see how far I can get with this. I'd still love some help. Thanks!

Apple Support for purchase of AppleCare for Mac Mini / Cinema Display Combo

Below is an email that I recently submitted to Apple for feed back on the support system. I am writing here to find out if anyone might have any ideas about how to address this issue without resorting to a 2 hour wait on the phone (my last experience with Apple support). I have redacted some info with ID's and Case numbers as I know Apple does not actively monitor these forums so it would not make sense for them to be posted.
Here is the question:
How do others in the Apple community feel about the points that I make in this email? I am curious to know if I am off base in my expectations or if what I am requesting is reasonable?
Here is the email:
As someone who has spent 15 years as a web professional and has purchased/approved for purchase more than $1 Million dollars in Apple products, I have to say my recent experience with Apple customer service has been incredibly lackluster and almost insulting. Here is the issue that I am trying to resolve (not why I have written this email):
I recently purchased a mac mini and cinema display and in addition purchased apple care for both. I only received confirmation of apple care for the mac mini. Hence I have an issue.
Fail #1) I was asked when trying to register the apple care I purchased at MacAuthority, that I need to upload a receipt. I uploaded said receipt and then waited. Some time later I recieved an email (Jan 21) with with the following information - Case ID: XXXXXXXXXX / AppleCare Registration Number: XXXXXXXXXXXXX / Product Case ID: XXXXXXXXXXX saying my information had been received. I then responded to the email (Jan 21) saying that I did not see an option during the registration for registering both the monitor and the mini. I figured this was based on the registration number and maybe just did not show in the front end. I then waited 7 days to send another email (Jan 28). No response.
I typically spend my evenings taking care of things like this, as I can almost always address them through a couple of emails and it is done. I don't have time to sit on hold during the day waiting for a live person. Especially when I am doing work that ensures I can buy the product of the company I am waiting on hold with. Instead I try to rely on the most efficient method, which most companies have realized is email communication, when it is implemented properly.
Fail #2) Rather than making a call to Apple Support on my dime (during the day), I instead head over the support site thinking that at a minimum I would find a contact support form or an auto ticking email address. Heck maybe I would even be able to look up the case ID. To my surprise, there was no contact form, there was no support email address.
Fail #3) I then started hunting for the next logical step. I saw the link to the Express support and thought - "ah cool, they have a routing system to get my need to the right person/department". Errrrrr - wrong. Although that is what it appeared to be, in the end I was presented with only one option. Call back later. Seriously. SERIOUSLY
Fail #4) Now, after having spent more than 2 hours of my time trying to get this issue resolved, I am still going to forced to talk to someone on the phone. This is so incredibly insane for a modern web business who supposedly is fanatical about their customers!
I surely hope that this changes or my last purchase will be MY LAST PURCHASE. I have had so many experiences in the last 3 years that made me feel like I was inconveniencing "Apple". I am about to give up on the brand. There is a "greedy" feeling that I get when dealing with Apple rather than on of "wonderment"
There are lots of other options that I know provide a better customer experience. Why would I choose Apple over them? I dropped the iPhone for this reason and went to Android after having multiple issues with a support need that later ended up being a known hardware issue with the iPhone 3G.
I currently own two mac mini's, 1 cinema display, a 17" loaded MBP, a 15" loaded MBP, two airport extremes, an airport express and an iPad. I have spent over $11K with Apple personally in the last 2 years and I cannot get an option to contact someone by email or file a trouble ticket?
I truly hope someone has taken the time to fully read this email, as I cannot imagine that this is the message that Apple wants to send to its customers. If you have read this and can be so kind as to respond, I will gladly give you some other insights about how Apple can better serve its customers. If you can help me with my support issue, even better.
Jamie

Fail #1) I was asked when trying to register the apple care I purchased at MacAuthority, that I need to upload a receipt. I uploaded said receipt and then waited. Some time later I recieved an email (Jan 21) with with the following information - Case ID: XXXXXXXXXX / AppleCare Registration Number: XXXXXXXXXXXXX / Product Case ID: XXXXXXXXXXX saying my information had been received. I then responded to the email (Jan 21) saying that I did not see an option during the registration for registering both the monitor and the mini. I figured this was based on the registration number and maybe just did not show in the front end. I then waited 7 days to send another email (Jan 28). No response.
It's not clear to me on what information you were expecting from them. Did you, however, check the status of the coverage here to see if perhaps the coverage was registered correctly?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Fail #2) Rather than making a call to Apple Support on my dime (during the day), I instead head over the support site thinking that at a minimum I would find a contact support form or an auto ticking email address. Heck maybe I would even be able to look up the case ID. To my surprise, there was no contact form, there was no support email address.
Apple does not provide support via email (except for the iTunes Store) and never has. Whether or not you wish to consider this a "fail" is your call, but they have always provided support only via the phone except for a short experiment with live chat which I believe they've abandoned.
Fail #3) I then started hunting for the next logical step. I saw the link to the Express support and thought - "ah cool, they have a routing system to get my need to the right person/department". Errrrrr - wrong. Although that is what it appeared to be, in the end I was presented with only one option. Call back later. Seriously. SERIOUSLY
Seriously. Though I think you misread. The option is available for you to set up a time when they can call _you. Or you can just elect to call later. It's your choice which you select.
Fail #4) Now, after having spent more than 2 hours of my time trying to get this issue resolved, I am still going to forced to talk to someone on the phone. This is so incredibly insane for a modern web business who supposedly is fanatical about their customers!
See number 1.
I surely hope that this changes or my last purchase will be MY LAST PURCHASE.
Suit yourself. I very much doubt that Apple will change their policy, since it's been the same for many years. There's nothing anyone here can suggest to change things or address them differently. You'll have to talk with them on the phone if the registration didn't go through as expected. Again, you can set up a time when they will call you so as to avoid waiting on hold.
Regards.

MSN Messenger uses wrong inbuilt webcam for video chat on triple screen set up. It uses a cinema display webcam not the iMac webcam.

For some strange reason if i attach my 2 apple cinema displays to my iMac to make a triple screen set up msn messenger video chat does work but it uses the apple cinema display inbuilt webcam and not the iMac webcam. Its annoying as i have to turn sideways to get into the video call view.
So i have a set up like this: an apple cinema display thunderbolt, then in the middle an iMac new then to the right of the iMac another apple thunderbolt cinema display. WWhen i use MSN messenger to make a video call it uses the inbuilt webcam on the far right apple thunderbolt cinema display and not the inbuilt webcam in the iMac in front of me, its annoying any ideas please.
If i unplug both side cinema displays MSN messenger uses the inbuilt camera on the iMac like normal but when i use extra screens it uses the webcam built into those and not the iMacs webcam.

I would try with another client like skype or something
and if it's only msn messanger which have the problem it may
be more of a question for ms's forum?

MacBook Pro compatibility with old Cinema display

This subject has come up in other posts, but I didn't find my problem. We've just purchased a new 15in MacBook Pro 240/4/320, OS 10.6.4. I want to connect it to a circa 1999, 22" Apple Cinema Display, M5662. This has two connectors, a USB and DVI. I have the DVI adapter to Mini Display port. Nothing shows up at all on the Cinema display with this connected. The display works just fine with an older MacBookPro 1,1 (Intel Core Duo) running on OS X 10.5.8; this hook-up has a direct DVI plug. Apple support thinks its an incapability problem and doesn't really offer any else...they don't support them anymore. Any suggestions?

Hi Larry!
I know it seems like a silly question, but I believe these older displays had a fancy protocol in the DVI cable that allowed them to power-on automatically when you turned the computer on. This may not be supported through the adaptor. Have you tried touching the small power button area on the front right corner of the display bezel?
Regards,
-Ryan

Connecting a 20" Cinema Display and MacBook Pro 4,1

I admit I bought a cinema display from a co-worker because I thought it'd be nice to have a larger screen to attach to my MacBook pro 4,1. However, the monitor has a flat connector that doesn't seem to fit anywhere on my laptop. Is there some sort of adapter I can get? I've seen similar questions posted, but none with my exact specs.
Or, should I just sell the monitor back to him or someone else?

It says: Model Name: MacBook Pro
Model Identifier: MacBookPro4,1
Processor Name: Intel Core 2 Duo
Maybe I'm a total dork. on the right side, I see, back to front: a monitor adaptor (which i use at work to plug in a Dell), an Ethernet port, a square-ish port with a firewire symbol, another firewire (with the 'dog-eared' edge), a USB, and then a tiny tiny rounded little hole that doesn't appear to go to anything. On the other side, I have the magnetic power cord, another USB, and two small round holes - one for DVI?, one for headphones.
This is where I get a little confused. The Cinema Display looks like the one in the bottom right of this page: http://en.wikipedia.org/wiki/Mini_DisplayPort, and the little round port on the left of my laptop has the same symbol, but is the size of the headphone port.
Do I need some adapter from the squareish one to the little round one?

Original 22" Cinema Display and G5 Dual-Core Machine

Good Morning, All!
Is there a special adapter or converter I need to run my old 22" Cinema Display on my G5? I had to go back to the Dr. Bot I had when I had the monitor on a G4 450. With the arrival of the G4 933, I was happily able to do away with the Dr. Bot "octopus" and take full advantage of all the display on-board stuff (power switch, USB ports, etc.) However, the new dual-core has forced me back to that friggin' Dr. Bot, even though the G5 books says it's ready for ALL Cinema displays. Well, obviously not mine.
A part number and a place to purchase would be most appreciated!!! I got spoiled to the power switch on the monitor. It was really rather dumb for Apple to put a metal start-up button on the front panel of the G5. With the air as dry as it is right now, the static is horrible and I don't like giving the machine a jolt when I started up in the morning. I find myself having to ground to something before I ever touch the machine these days.

Hi,
Well I have just bought a Quad G5 that I was gonna
use with my old DVI equipped 22in Cinema Display and
now discover that the connector on the display has
more pins than the connector on the video card. How
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Are you sure the display is DVI (screw knobs), and not ADC (clips)?
If it is DVI and has six round pins (2 X 3) in the middle that are not on the video card connector, the extra pins are for dual link, which is only used on the 30" display. Depending on which video card you have, one or both connectors may be dual link, but you don't need the extra pins for the 22" display.

LED Cinema Display 27 Random Loss of USB

I have a brand new 27" LED Cinema display connected via Mini Display Port to my 2006 Mac Pro with an ATI Radeon HD 5770 graphics card. The display's USB cable is connected to a USB port on the back of the Mac Pro. My keyboard is the newest Apple extended keyboard (wired) that is plugged into the back of the monitor.
The problem is that randomly (about one out every 8 boots but with no pattern or rhyme-or-reason), I have no USB connectivity from the keyboard. I am unable to enter my user name and password to log in. While it is in this state I have pulled the monitor's USB cable from the back of the Mac Pro, waited 15 seconds or so and then plugged it back in. This does not fix the problem. The only solution so far is to force shut down the computer using the power button on the front of the Mac Pro, then disconnect the monitor's power cable, plug the monitor's power cable back in and re-boot. So far 100% success with this process. Somehow removing power from the monitor resets its USB bus. I just don't think I should have to do this once or twice a week... or more.
So I have a solution but it is a pain in the rear and involves crawling under my desk. I could try plugging the keyboard directly into the Mac Pro and abandon all use of the USB ports on the back of the monitor but would hate to give up functionality that I paid for.
This only occurs on boot... I have never lost USB connectivity while the computer is running if it boots and works properly... even after sleep.
Any thoughts or help would be appreciated.
Thanks,
Norby

I installed Mountain Lion last night. Playing around a bit before going to bed I noticed that my keyboard seemed to fade in and out, sometimes what I typed showed up, sometimes not. This morning I was using Messages, tried the camera. First I got a warning saying no camera was attached to Mac (built in iSight?!?!?!). The unplug/plug method didn't address this. Restarted Mac Pro, camera showed up but there was major lag, like it was someone's video sent to me from a bad connection not locally streaming video! Also, graphical anomalies kept popping up in the video. (a note: none of this was happening with my MBP with FaceTime camera after ML install)
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Due to the short span of the mini display cable on the LED Display, I have to use an extension cord for the MiniDisplay and USB. Removing the MiniDisplay extension cured my video issues. I removed the USB extension and put in place another USB hub testing my previous post. So far, with keyboard and Wacom plugged into the Displays USB, no issues. It's early though so who knows. I wouldn't mind trying a straight connection to a Mac Pro USB but Apple has made the cable far too short and working with my head next to the tower just isn't desired.

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I recently purchased a dual 2gHz MacPro Tower and a 23" HD cinema display (both factory refurbished by Apple). Everything worked flawlessly. Then...
I was away from my computer for about a week, during which time both the computer and the monitor were powered down the entire time.
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I'm having a similar problem although it may be USB related. It started with my 2 year old 23" display not waking up when it and the computer (3 month old 15" Mac Book Pro) were asleep overnight. The first two nights this happened I'd restart everything and it'd all be fine. The next couple nights I noticed that if I just unplugged the USB cable from the display into the computer, it would all wake up and function just fine. Today (the 4th day or so, and the day I finally have time to research what the problem might be) the display won't start up at all. There is no indicator light (and never has been in these situations) on the ACD. According to my Display menu bar and my system profiler, my computer definitely recognizes that the monitor is attached (although this was not true the first time the ACD acted up). My mouse also acts as thought the ACD is online... I have now adjusted brightness, and unplugged absolutely everything and replugged it all into a different power source. Still no go... Haven't had a chance to buy a new brick, not really sure that'd work for me... any ideas?
If it were the brick- based on what I've seen on the back of my ACD, it doesn't even look like you can disconnect the cord?
and just a side note... in exploring this problem i noticed that you can choose what the power buttom on the ACD actually controls in the Options menu of the Display System Preferences... is this only for older OS's? because my display preferences has absolutely no Options menu in it...
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PowerMacG4 won't start without old Cinema Display attached

PowerMacG4 867dp (Mirror Door)
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I replaced my failing ADC with a new display (with much-appreciated help from this board!) Works fine as dominant display (currently not mirrored) but I need Cinema Display attached and powered up to run system. The Power Switch on tower lights, but won't shut down system, or start it without ADC attached. (It won't control system at all, only Power Switch on ADC works) Nothing in Preferences seems to apply. Should I just duct-tape new Display over old ADC and move on??? THANKS!

Thanks for your response BD Aqua. I don't have those diagnostics and frankly still wouldn't have a clue if I did. I was hoping I had overlooked some simple Preferance-type step in the change-over, but beyond maybe changing the old battery next, I'll just put one screen in front of the other- fortunately I've got room. Thanks again for your reply!

Apple Cinema Display 22" doesn't power on

All - I have an old 22" Apple Cinema Display, model# M8149 that won't power on at all - no picture, no blinky lights on the front, just totally dead. I've tried it with a known function ADC capable video card as well as a known working DVIator external power supply - notta.
Does anyone have any idea which part may be defective? I see lots of posts about replacing the inverter board, but in all cases, the posts indicate the monitor powers on, just no or blank picture. Mine doesn't show any signs of life whatsoever.
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Are you sure that the connector on your laptop is a "AVG" ? Never heard of that one before. Perhaps it is a VGA???? If it is a VGA and your laptop graphics card is 16 MB video or less, it probably will not support the resolution of the 23 inch. As I can recall, it needs minimum of 32MB video ram to run it. Most older laptops will max out at resolutions of 1200X800. Find out what specs are on the card.

PLEASE HELP! Does anyone have the software for the old 20" cinema display?

CAN ANYONE HELP?! Does anyone have the software for the old 20" cinema display model number M88932M/A? (brought early 2004- the version with no control button) I can't find my manual or software CD for my Apple Display anywhere - I can't remember if the screen was even shipped with them. Because do not have this software I can't control anything to do with my screen e.g the brightness/contrast etc.
I can't find the link to download the software anywhere on the apple website! (I have spent hours looking). If you know the link, I'd be really grateful if you could email it to to me. Or does anyone have the software CD that I could borrow and then return immediately? Please get in touch if you do. Many thanks! email address: [email protected]

Hi Nathan,
Thank you so much that was very kind of you! You must have the same screen as me as mine is the clear fronted on too.
I have downloaded the OS X version, When I went to install it, but I got a message up saying the software was already on my machine. It must part of the Tiger OS, becuase I haven't installed anything.
I have a quick question for you . . . Should the software you put up for me enable to me run "Display Calibrator Assistant" in the System preference or is the software from the CD hidden something else and I am looking in the wrong place on my mac?
I did read somewhere when I got under the apple menu there should be a "monitor" menu - I don't have that but that maybe a classic thing?
Many thanks for you help I really appreciate it!
Purplecrazymoo

Sweating in front of Cinema display

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