SXI_CACHE user not authorised and locking password

I am running XI 3.0 (sp12) on MS Cluster 2003, oracle 9.2.0.6.
I am getting errors with the sxi_cache refresh.
I have checked the sm59 connection on INTEGRATION_DIRECTORY_HMI, but always asks for user and password.  I have recreated this entry many times.
I have checked the password in exchangeProfile.
I always seem to get the following when refreshing cache..
Unable to refresh cache contents
Error during last attempt to refresh cache
HTTP status code401 Unauthorized
The XIISUSER has SAP_XI_IS_SERV_USER_MAIN.
I have followed the instructions on How to Handle caches in SAP XI 3.0 but that doesn't help.
It seems to lock password after one attempt - even if the correct password is put in...  All other clients are fine - just my dev client playing up.
Anyone have any suggestions??
I searched the forum but couldn't find anything the same - similar but the recommendations didn't work.
Regards

Unfortunately, none of these suggestions worked.
I still get locked after one attempt (not 3).
I am trying to run Complete Cache refresh - not delta.  I still get Unathorised. 
Thank you for your input.
I need to stop this happening. 
Regards
Message was edited by: Barry Neaves

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