Sync error, bookmarks gone

Hello,
Earlier today I went to re-organize my bookmarks folder. I moved some folders a little too rapidly and it ave me a sync error pop-up message. Next thing I realized was that my bookmarks are now gone.
Is there any way to recover them? My old bookmarks backup is almost a month back.
Kind Regards,
Y

Contact Apple. They may re-authorize download of apps you've purchased.
Next time, pay attention to the warning messages telling you you might lose everything instead of just ignoring them.
Honestly, they did NOT put the warnings there just to annoy you. They actually mean something.

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Sync Safari / Bookmarks and now there are gone!! HELP!!vious settings? Wh

i synced Safari / Bookmarks for the first time yesterday and now all my bookmark folders are gone.
Can I restore to the pre

Hi S Crawford,
I'm afraid it's likely that they're gone for good. To double check, go to http://bookmarks.mac.com and login to see if your bookmarks have synched to there.
If they are present there, check your sync settings in the System Preferences -> .Mac area to see if you can synch them back to the computer.
If they're not present there then they're gone...
If you want to backup the bookmarks manually in future, copy this file to a safe location:
Hard drive -> Users -> Your username -> Library -> Safari -> Bookmarks.plist

When I SYNC, my bookmarks are still on a work computer, even though I've closed out of Firefox. NO ONE wants their bookmarks to stay around at work.

So, the reason I decided to try Firefox Sync is that I recently discovered that when I sign out of my Google Account, it turns out that my bookmarks were still all there on Chrome on multiple different work computers (I'm an independent contractor & work at many unrelated locations, so clearly, this was a serious security problem with Chrome & they had no way to help it. None. Whatsoever. And it was happening to other users, probably unknowingly)
So, I used Firefox Sync today with a work computer & yep, when I clicked the red EXIT FIREFOX button in the settings, & then reopened Firefox to check, there were all my bookmarks. I do not see a LOGOUT option for SYNC. Just a Delete my account or change my password option under Manage Account or a DISCONNECT option under Options. The Disconnect popup says this: "Firefox will stop syncing with your account, but won’t delete any of your browsing data on this computer."
So, I didn't use the DISCONNECT or DELETE MY ACCOUNT options because when I tried the disconnect option on Chrome, it deleted most, but not all of the bookmarks on ALL of my devices & I would've lost all hundreds of my bookmarks had I not made a copy of them from my non-logged-in tablet.
NO ONE wants their bookmarks available to anyone else who opens the browser on the same computer just because they synced once w/ their Firefox account or logged into their Google account.
If there is NO way to log out & remove the USER-SPECIFIC--NOT device- or browser-specific-- bookmarks & other potentially problematic info, then this should be made CLEAR in an informative article if someone chooses to SYNC.
No one would ever SYNC if they ever used a computer that is not their own if they knew that their bookmark info were left on the browser.
Is there a SYNC logout option that I missed that makes this question irrelevant? I hope so. Otherwise, I guess I'll be emailing a bookmarks file to myself for temporary work use & then deleting it.
If I sign in to Yahoo! or Facebook or any shopping site, etc, when I logout & clear the cache & cookies, etc, like I always do, my info is gone. It doesn't show up the next time someone opens the browser.
I even changed the settings in SYNC to NOT synce the bookmarks, but they were still there when I reopened Firefox.
thanks.
Christine

Actually, it's not obvious & common sense would dictate that users' bookmarks would not be left stuck to random computers even once they've logged out of the account. No one wants that if it's a public work computer or if they're traveling & use an Internet cafe. As I am not the only one who has noticed this issue or had bookmarks disappear/be deleted, in addition, common sense would indicate it's not really a very good system. And carrying around a flashdrive to run Firefox off of it is a good solution? Really? Just curious why a useful feature such as being able to login & use your preferences & bookmarks & then logging out removes your preferences when you're gone hasn't been developed. Yahoo keeps my preferences when I logout (it's called My Yahoo!). Maybe a My Firefox or My Chrome solution could be developed.

Issue with sync error: Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.

Hi, i have just recently started having an issue with Sync on my desktop. My associated Android and Mac Laptop do not experience any issues when attempting to sync, but the desktop constantly gives the same error. I have tried unpairing the desktop, clearing all files, restarting and then adding the desktop to sync once again, but the error persists.
All of the bookmarks on the desktop have vanished, but are still in my sync data and have no problems being viewed on the other paired devices. This also tells me that the issue isn't the sync server and is something unique to the desktop machine.
I am hoping that this won't require a reinstall, but if all else fails, it is an option. I will try to attach a log file once i have submitted the question.

I agree. Too many issues lately with sync errors and flash crashes. I'm going back to Google Chrome for a few months. Don't have time to be bothered with the nonsense and slow fixes.

Unknown Sync Error

Not sure why this just started happening after Sync working fine since Mozilla changed the system months ago. Here's my log:
1406657461555 Sync.ErrorHandler DEBUG Flushing file log.
1406657461559 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok
1406657461559 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1405793461559
1406657461563 Sync.ErrorHandler DEBUG No logs to clean up.
1406657463869 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync.
1406657463926 Sync.Service DEBUG User-Agent: Firefox/30.0 FxSync/1.32.0.20140605174243.
1406657463926 Sync.Service INFO Starting sync at 2014-07-29 14:11:03
1406657463927 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1406657463927 Sync.Status INFO Resetting Status.
1406657463927 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406657463928 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406657464083 Sync.Resource DEBUG mesg: GET success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/info/collections
1406657464083 Sync.Resource DEBUG GET success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/info/collections
1406657464083 Sync.Service DEBUG Fetching global metadata record
1406657464083 Sync.Service DEBUG Clearing cached meta record. metaModified is 1406656860.35, setting to 1406657440.8
1406657464084 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406657464151 Sync.SyncScheduler DEBUG Next sync in 600000 ms.
1406657464210 Sync.Resource DEBUG mesg: GET success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/storage/meta/global
1406657464210 Sync.Resource DEBUG GET success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/storage/meta/global
1406657464211 Sync.Service DEBUG Weave Version: 1.32.0 Local Storage: 5 Remote Storage: 5
1406657464211 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
1406657464211 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1406657464211 Sync.Service INFO Testing info/collections: {"passwords":1406643575.94,"tabs":1406648456.01,"clients":1406656552.92,"crypto":1400888380.88,"forms":1406656731.6,"meta":1406657440.8,"bookmarks":1406645022.72,"addons":1404857211.24,"history":1406648258.8}
1406657464211 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1400888380.88
1406657464211 Sync.Synchronizer DEBUG Refreshing client list.
1406657464213 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
1406657464214 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406657464216 Sync.Synchronizer INFO Updating enabled engines: 2 clients.
1406657464220 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
1406657464223 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406657464225 Sync.Engine.Forms INFO 6 outgoing items pre-reconciliation
1406657464225 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406657464238 Sync.Engine.Forms INFO Uploading all of 6 records
1406657464238 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406657464239 Sync.Collection DEBUG POST Length: 1757
1406657464731 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657465213 Sync.Tracker.Clients DEBUG Saving changed IDs to clients
1406657465221 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks
1406657465239 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
1406657492536 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657494699 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657497646 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657504290 Sync.Collection DEBUG mesg: POST success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/storage/forms
1406657504290 Sync.Collection DEBUG POST success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/storage/forms
1406657504294 Sync.Engine.History INFO 164 outgoing items pre-reconciliation
1406657504295 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406657504416 Sync.Engine.History INFO Uploading 0 - 100 out of 164 records
1406657504416 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406657504419 Sync.Collection DEBUG POST Length: 62022
1406657505294 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657507524 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657517191 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657566434 Sync.Tracker.History DEBUG Saving changed IDs to history
1406657589226 Sync.Collection DEBUG mesg: POST fail 502 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/storage/history
1406657589226 Sync.Collection DEBUG POST fail 502 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/1798619/storage/history
1406657589227 Sync.Engine.History DEBUG Uploading records failed: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.6.0</center>
</body>
</html>
1406657589234 Sync.Status DEBUG Status for engine history: error.engine.reason.record_upload_fail
1406657589234 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
1406657589234 Sync.ErrorHandler DEBUG history failed: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.6.0</center>
</body>
</html>
No traceback available
1406657589234 Sync.Synchronizer INFO Aborting sync for failure in history
1406657589234 Sync.Synchronizer INFO Sync completed at 2014-07-29 14:13:09 after 125.31 secs.
1406657589235 Sync.Declined DEBUG Handling remote declined: []
1406657589235 Sync.Declined DEBUG Handling local declined: []
1406657589235 Sync.Declined DEBUG Declined changed? false
1406657589236 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
1406657589237 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 6301000 ms.
1406657589237 Sync.SyncScheduler DEBUG Next sync in 6301000 ms.
1406657589237 Sync.ErrorHandler DEBUG Some engines did not sync correctly.
Can somebody tell me what to do to stop getting error messages at the bottom of my FF screen?

hello, this is currently an ongoing server issue that is investigated by mozilla. there is nothing you can change on your end to address that...

Random Contacts sync errors

We keep encountering Contacts sync errors. We are syncing two Macs/Lion and two iPads. There is no pattern as to where the correct contact entry was created - could by any of the four devices. We don't create on icloud.com, only use that for troubleshooting and manual repair.
I am 90% sure that all of these errors are of the form [change made to device] but [no change made to iCloud.com]. If the dbms on iCloud.com doesn't register the change it will obviously not be propagated.
Repair tip: but only if the "good contact" is on a Mac. Export the contact as a VCF to say desktop (only one works, no multiples). Then drag the "good VCF" onto the Safari/iCloud/Contacts window - slow and careful until you see the + cursor. Drop it there - audit success by watching for "Importing..." in the status bar.
Q1: Is there a way to generate a "differences report", at least pairwise - say Mac Pro vs. iCloud.com? This problem has been happening for at least a month - too long to rely on failing memories as to what changes have been made.
Q2: What about a Contacts report sorted by modification date (mod dates seem to have gone away)?
I've examined all of the Apple iCloud support articles - these are good for initial troubleshooting, but do not apply to this problem.

I am 90% sure I have resolved the cause of these sync errors. It was because our MacBook Pro and Mac Pro both had Address Book/Preferences/General/Default Account set to the local Mac contacts.
I have now changed the Default Account to iCloud. I hope this still works OK when we do not have Internet access (common as we live on our boat in the South Pacific).

ICal /sync errors

I have recently ( last couple days) encountered sync errors when trying to sync iCal between a lampshade G4 iMac, a flat panel G5 iMac, and my G3 600MHz iBook. All are current re operating system. Interestingly, both bookmarks and address book seem OK, just iCal - i.e. my wife will input data into our 'home' calendar on the kitchen counter, and after syncing, the changes will NOT appear in the same calendar on the other computers. I have done all the fixes described in these posts - no joy. Never had a problem before, and I am now reliant on this stuff working, so please, Apple, if you are there, something you have done ( no new installs on my end other than your Software update stuff) has messed up iCal -please fix it.

Dear All.
Have just updated both computers with the latest version of 'Tiger'. 10.4.3.
"Seems" to have resolved the comms sync problems. Well - to the extent that .Mac & the computers were talking; even if it does say "You have 2525 amendments to your Calender "!! Indeed I now have duplicates in Bookmarks and on the .Mac web site but that I can live with. [ Address Bk seems OK ]. Suggest when U are given the choice of "merging" or selecting .Mac as you source, consider which is most correct.
To convince myself that it all now works, I entered "Test from Laptop / iMac " etc in Address Bk and iCal and checked to see if it showed up on both computers and .Mac. - Which it did thank goodness. Wonder if we will ever know what that "update to isync" was ? Would be nice to kept informed, having spent hours trying to resolve it. Apple ????

IPad sync errors

I am having multiple iPad sync errors. First, I am getting repeated notifications to authorize my PC on random songs. I have followed the Apple support document and completed all steps with no success. Any other suggestions?
Secondly, many of the songs on my iPad have the cloud download icon after syncing. I have nearly 6 gb in free space and don't understand why they aren't coming across. When you look at the iTunes info of what is on my iPad, there is a little dotted circle next to these items. When I do download them to my iPad, then I end up with a bunch of duplications. Any ideas?
Thanks!

I had the same problem (13011) until today, but with the iPhone. What I did was remove all music files from the iPhone, deactivate Genius, quit iTunes, delete the Genius database in the iTunes folder, empty the trash, restart iTunes, reactivate Genius, and sync. Looks like the error is gone.

Sync Error messages

Hello.
Since Monday I keep getting sync errors on Firefox 31 with a Windows 8.1 machine:
"Sync encountered an error while syncing: Unknown error."
Here is the sync log:
http://pastebin.com/fuY8u572
It looks like it is syncing everything except for the open tabs on this computer.
Could you please take a look?

I have recently started getting these messages on Firefox ESR 24.7.0 Macintosh. It's very frustrating: I have no idea what will happen to sync once my machines are able to access the database with their increasingly-divergent bookmarks, etc.
Should I assume the problem remains at your end? I have at least one error log available to post on request.

5th Gen iPod Sync Error -48. Please help.

I get a 5th Gen iPod Sync Error -48 on my iPod.. I get this both on my laptop and my desktop computer. I do not automatically put music on my iPod but when I try to add or delete things it does not keep the change after I disconnect.
I cannot restore my iPod as most files I am not able to recover.
I am running XP and both are COMPAQ.
Message was edited by: mtrlg.mtrlb

Well I spent my day dragging files from my ipod to my comp..　And then nervously restored it...
I don't know what the problem was, but its gone.. hopefully for good.

Problem syncing Safari Bookmarks onto the New Ipad

I need help syncing Safari bookmarks via Macbook(not icloud compatible) onto the New Ipad.

You need to connect the ipad to the computer then make sure safari is set to sync in itunes and complete a sync, it will sync that way.
You can go thru anything else you want to sync also and set that before you actualy sync. If your gonna sync then only do it once.

Sync Error/Apps Erased

Tonight while syncing my iPhone I attempted to sync a couple podcasts. Once I checked the ones I wanted and hit apply everything went wacky. First off I got a sync error -50 and then my Apps were completely erased from my phone. I had never touched the Apps tab in iTunes. Also, somehow all the data stored in my apps was deleted too. So all the notes I had in Awesome Note were gone and the gas tracking I did in AccuFuel was gone, etc.
Is there anyway to get that information back? I've re-synced my phone now without problems after adding all the apps again through iTunes, but the podcasts were unchecked again and I'm loathe to try to sync them again. Is this a known issue when trying to sync Podcasts?

Contact Apple. They may re-authorize download of apps you've purchased.
Next time, pay attention to the warning messages telling you you might lose everything instead of just ignoring them.
Honestly, they did NOT put the warnings there just to annoy you. They actually mean something.

Can two Apple IDs be linked so that they can share data? My iMac and iPad have the same Apple ID and sync contacts, bookmarks, etc. My wife's iPad has a different Apple ID. Can it be linked somehow to mine to share contacts etc?

Can two Apple IDs be linked so that they can share data? My iMac and iPad have the same Apple ID and sync contacts, bookmarks, etc. My wife's iPad has a different Apple ID. Can it be linked somehow to mine to share contacts etc?

No. You cannot link your contacts to hers. However, you can use Home Sharing to share the information:
Understanding Home Sharing
iOS- Setting up Home Sharing on your iOS device
Setting up Home Sharing for Apple TV (2nd & 3rd generation)
iTunes- Setting up Home Sharing on your computer

How do I prevent Safari from syncing my bookmarks?

I have several Macs. One of them is a laptop that I use exclusively for work. My work browser has a completely separate set of bookmarks.
That is, until I quit Safari. Then, it changes my bookmarks into whatever is in the cloud. I don't want it to do this. The end result is that every time I need to use Safari, I have to delete all the bookmarks that it syncs, and reinstall my exported set of work bookmarks. Needless to say, I hate this.
In my system settings, iCloud doesn't have anything checked for syncing. I don't want my work laptop to sync with my home computers bookmarks. I want it to be completely independent device in regards to both mail & safari.
Really, what I want to do is to delete all bookmark data stored in iCloud. How do I do it?

Well, I thought it was that too. But that didn't seem to make a difference.
So then I thought "the problem is that iCloud is syncing the bookmarks" might not be a true statement, so I turned off the wifi. I closed safari and reopened it, and there were the unwanted bookmarks again.
So I went to the finder menu GO>GO TO FOLDER> and entered ~LIBRARY/SAFARI and deleted bookmarks.plist. And that was it!
So it wasn't iCloud after all... For whatever reason, it was not saving any changes, and reverting to the old bookmarks set. But deleting the bookmarks fixed the problem.
Thanks!

How to sync Safari bookmarks to my iPad2?

I've had my iPad2 for a few months now, and I noticed that my iMac Safari bookmarks are more current than those on my iPad2, even though I think I'm set up for them to be kept current using iCloud. I use the cable to sync with iTunes on my iMac, and I've set it up to use iCloud storage. Obviously, I'm probably causing a conflict somehow, so please review how to ensure the iPad2 bookmarks are current with the iMac.

This generally worked for me (finally!), though I think there is still a tricky place where your bookmarks in Safari on the iPad "over-write" those on the iMac. I was expecting some type of merge where bookmarks that were different in either system would be added to the other, but that may be expecting too much.
I would also suggest two slight modifications/additions (though I have not thoroughly tested these):
In step 3 - press "Keep on my iPad" after you turn off Bookmarks
In step 5 - back in your iPad, leave Bookmarks "Off"
I am disappointed that the iPad user guide fails to adequately describe how this process works. If you have both an iPad and an iMac, syncing the bookmarks seems like a pretty important function to get right.

Sync error, bookmarks gone

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