Synch not consistent with ipad and Exchange 2010

I am a member of the Apple Consultants Network. I got a call from a Cleveland based organization about synching issues.
This is not my expertise but I wonder if something simple is being overlooked.
This is what I know...
snip
Our situation:
Our Executive Director has an iPad 3 (iOS 6.1.2/3) and an Android Razr Max (4.1.2) that are experiencing the following issues (for quite some time):
Some calendar items not syncing properly on both Outlook and iPad. An external organizer will delete an appointment but the appointment does not update. If appointment is deleted in Outlook the iPad does not reflect the change or vice-versa. Not all her Contacts are displayed. Some Delete items are not syncing properly
Our Exchange server is 2010 with service Pack 3. We have an UC SAN SSL that we installed that containsmpo.noaca.org<http://mpo.noaca.org> (MX) and owa.noaca.org<http://owa.noaca.org> (EAS/autodiscover).
I am npt the person to try to fix this other than to suggest something already not done and someone they would like to hire to fix the situation.
Thanks

Hi
You can subscribe an edge server in a site to multiple HUB servers if it is(Exchange 2007/2010) and CAS & Mailbox Combined together if it is Exchange 2013 servers.
You can subscribe a 2007/2010 edge to 2013 Exchange CAS & HUB combined servers. This can be done vice versa as well.
You can import the Edge Subscription file and run EdgeSync on a standalone Exchange 2013 Mailbox server, or on a server where the Mailbox server and the Client Access server are installed on the same computer.
Note : You can't import the Edge Subscription file or run EdgeSync only on a standalone Exchange 2013 Client Access server.
Your configuration seems to be fine
For the telnet error things you can check
Disable windows firewall on 2013MX1 if it is enabled.
Also disable any antispam if you have enabled on 2013mx1 and see the results.
Also check if port 25 inbound/outbound is open to 2013MX1 on server EDGETMG01 on TMG as well as windows firewall if you have it enabled
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

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Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
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Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
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In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
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iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
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