System Update 5.02 problem

Hello,
We have bought two brand new ThinkPad’s L430 2468-3RG with pre-installed Windows 7 and with Window 8 Pro on the DVD. We have made upgrade on the Windows 8 Pro and installed all Windows Update.
After it, we wanted to install Lenovo updates so I started System Update, choose all available updates then system wants restart. After reboot I started System Update again then it shows message "System update needs to be updated". I pressed update and System Update start installation. During installation process system shows message I attach.
Now I am not able install System Update even from installation file manually downloaded from Lenovo website.
Is there anybody who can help me or had similar problems? On the image is text explaining parameters of msiexec command.
Thanks. Ondrej

So today I have tried this:
1) Reinstall system into factory state
2) Download latest system update instalation file from lenovo web pages
3) delete su service
4) Install new version of system update manualy
On the second computer I have tried this:
1) Reinstall system into factory state
2) Run system update and install all updates
3) restart computer
4) run lenovo solution center and try update it
Result is I have the same errror on my screen. Any other ideas?

Similar Messages

ThinkVantage System Update 5.02 problem -- System Update hangs or freezes when installing KB updates

Often after installing a KB update, System Update will restart the computer and then resume processing to install the next downloaded KB update. However, after restarting, it always freezes or hangs part way through the next KB install. After waiting 5 or 10 minutes, I click on "cancel."   System Update acknowledges cancellation but nothing happens, and when I eventually give up and select "End task" in Windows Task Manager, I am informed that "This program is not responding."
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. I have resorted to downloading and installing these KB updates one-by-one after a clean install of Windows 7 64 bit on my T400 model 2764CTO.    Service Pack 1 is installed and Microsoft.NET Framework 3.51, which satisfies Lenovo's requirements. I am running BIOS 3.11 and plan to update it, but would like to solve this problem first, as I would hate to experience a freeze during a BIOS update!
Anyone else having this problem, or any solutions?

DID you get the machine from someonelse, outside of Lenovo? DID you upgrade the original o/s?
what o/s?
==
KB are offered by microsoft, not Lenovo/su. Under a rare condition, SU will offer as KB. A known instance, where microsoft offers HOTFIX, but not for monthly update distribution. Lenovo has their version of this KB. Probably this HOTFIX fixes a problem in Lenovo land driver that needs the hotfix.
I am amazed at how many KB fixes show up for your machine!!!
==
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. << assumption, please docment.<<<
Always update your BIOS 1st, the Net frame (v4?). Then try the update land.
===
As I would hate to experience a freeze during a BIOS update
Dont BIOS update during a rain storm. or power fauilure. Always use a ISO (cd) version of this.  Download/burn this version in case. Then use the other version, Update from windows. (you now have a backup).
Please research your hardware install guide, as too how to RESET BIOS eeprom.  Get tweezers, change the jump prom clip. BIOS flash from 0. Jump prom clip back. Is this scary, yesl jumper is on mother board.
so
1 3 5
2 4 6
Plastic jumper is 34 56. Change to 1234, and you reload a bios from blank. You can enter UUID, serial number and fun stuff.
Do not loose the plastic jumper. Turn the a/c off. Have reading glasses. But this is the solution to what if BIOS update freezes. Also have a ISO backup of the previous release of BIOS on CD.

System update makes Windows 7 on both T440s and E531 not starting up

I install windows 7 on both a Lenovo E531 and a Lenovo T440s and afterwards install system update. The first time system update ask me to restart, Windows wont start up again, It reach the Windows logo and then turn black where only the mouse shows. Does system update have problems or is it one of the drivers already installed which colide with system update?

Your problem is with MSVCR100.dll. Google this as there are several hits on how to correct problem. Here is one. http://forums.adobe.com/message/5402850

Installation problem on Lenovo System Update 5.01

I have a problem with installing the system update. right when the bar reachs installing SUS service, the installation fails. It says that the installation wizard failed because it was interrupted. I have not interrupted anything. HELP ME!!
Thank you,
Lenovo Customer

I have a problem with installing the system update. right when the bar reachs installing SUS service, the installation fails. It says that the installation wizard failed because it was interrupted. I have not interrupted anything. HELP ME!!
Thank you,
Lenovo Customer

Problem with System Update 5.01.0005

Hi.
I have a X220 (PN: 42912BG) with problem installing the latest TVSU. It would not start, it only give me a message saying it can not find the C:\Program Files (x86)\Lenovo\System Update\ConfigService.exe. Does anybody els have this problem, and any good solution for fixing it?
I ve sent a email to Lenovo Support, but nothing happen - they say they forwarded my email to another team.
I tried to install a earlier TVSU 5 version, but it only say I have to upgrade my version. And then, back to the problem...
After installing TVSU 5.01 I no longer have the service called "System Update" availible in services.mcs.
And after this message the startup screen for TVSU5 coming, and a program stop working (Lenovo System Update TvsuCommandLauncher) stop working:
Hope for some feedback soon!
My computer is a X220, with Win7 Pro 64-bit.

Current SU release date is 02/04/13 version 5.02.007
If the installer fails (interrupted), as shown in screen above. You will have to hunt down the msi install log.
Go to C:\Users\**your id**\appdata\local\temp folder. Look for tvsuSetup.log.
Go to the end of the log, and post any error codes shown.
Note: running the install standalone (not update in place), will allow a shortcut to SU to be placed in the start menu.
==
ie,
MSI (c) (A8:B0) [11:54:16:937]: Note: 1: 1707 MSI (c) (A8:B0) [11:54:16:937]: Product: Lenovo System Update -- Installation operation completed successfully.
MSI (c) (A8:B0) [11:54:16:953]: Windows Installer installed the product. Product Name: Lenovo System Update. Product Version: 5.02.0007. Product Language: 1033. Manufacturer: Lenovo. Installation success or error status: 0.
==
I have also seen another post,,i will have to hunt it down, which matches the UK post. Looked like a help screen for MSI installer.

Lenovo System Update creating problems in fresh installation of Win 7

I'm hoping I can get help from this forum...
I have a Thinkpad R61 7742-CTO that has its original XP Pro operating system in day-to-day use. It's time to finally update to Win 7 with XP due to sunset soon. (Although I think Win 7 is visually ugly compared to XP)
I removed my "production" XP disk drive and did a clean installation of Win 7 Pro on the original purchase ("test") disk, including the 140-some MS updates available as of yesterday. Everything runs fine, including using Windows Update to search for new important and optional updates. So far, so good. I next went to Lenovo's website and downloaded the current version of Lenovo's System Update. Again, no problems once that particular program was installed. I installed Lenovo optional updates also without encountering problems.
However, when I load the Lenovo important updates, which include Access Manager, Power Mgr, etc., various intel and other "enhancements", things go wrong. If I click on Windows Update, for example, I get a message that it is not running. If I then do the net start/net stop wuauserv routines I found when searching the exact error message, I get the error: System error 5 access denied. I get the same message for several similar admin routines, particularly those involving "net".
I have tried many of the supposed repairs, including MS Fix-Its, that appear in Google when I searched the error message. None has worked. (A couple Fixits I did manually and got the Access Denied messages again) So I've rolled back using the restore point just prior to downloading the Lenovo programs, and everthing resumes working as expected.
It seems that the Lenovo downloads are interfering with something, particularly my admin rights, in some way. There's only one user (me) and it has admin rights, no password & etc. Other odd things are Access Connections is running as is the basic Win 7 network app in the system tray. Perhaps the Lenovo apps are interfering with the similar Win apps rather than replacing them as intended?
Can anyone suggest an approach to solving my problem?
Thanks,
Greg

Hello and welcome,
It may be that TVSU is "updating" the AHCI driver (Intel Matrix Storage Manager or Rapid Storage Technology) to one that breaks Windows update.
You can try rolling back the driver to an earlier version or going to the Intel site and getting a later one.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/ThinkVantage-System-Update-blocks-Windows-Upda...
Z,
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Xperia z1 Problem AFTER system update to latest software 14.3.A.0.681

Hello people, First of all let my just say that I am new into the ''smartphones world'' so please excuse my queries if they proof to be 'obvious' to you! I have carried out a system update to my Xperia Z1 phone yesterday (Android 4.4.2. kitkat, latest available software 14.3.A.0.681). The update seem to have been correctly performed. However I have since encounter the following issues/problems with my phone and do not know how to fix them: 1) First of all my phone will no longer rotate...why is this? Is this related to the update?? Pictures/photos can no longer rotate and also phone screen does no longer rotate! Why is this..? 2) Second the 'Notifications Bar' structure has changed : is this also the result of the update or can I do something in settings to fix it and make it as before? When I scroll dawn the notifications bar, the icons are no longer displayed at the top line but are instead spread underneath BUT this is AFTER I press 'Quick settings'. 3) Battery signal icon has changed completely: no lines included inside icon to show usage but instead usage %age is now displayed. Also, when I charge my phone, there is no icon flashing as before and now lights flashing.. 4) Also when I want to use the phone after it has remained unused for sometime it states 'swipe to unlock' and makes a 'funny' note upon performance of the act: this was not the case before.. Can you please help me with the above? I am freaking out because I am excited with my new phone and would love to make full use of it properly but it is a bit hard for me since I have no clue how to fix issues/problems appearing every now and then since I am new into these things.. Thanking you in advance

Hi there,
I think you have fixed your 1st issue.
2) Yes, Kitkat has changed the Notification Bar structure. Its a bit annoying, but to get around it you can use Widgets - Tools and select the Icon, such as WIFI to be placed on your home screen to avoid multiple clicks. You cant do anything in the settings to make it like before.
3) Battery Signal Icon - Again a Kitkat update has done that. The good thing is that it has enhanced Battery life considerably.
4) I am assuming you are stating about the "sound note" it makes when you swipe in. Thats again a Kitkat feature and you can get rid of it though Sound settings if you dont like it.
Reality is that Kitkat runs very well on Google Nexus 5. Apart from that it has issues on every other Android power Smartphone out there. I also own a Nexus 4 who recently got upgraded to Kitkat and compared it with Nexus 5. Was not impressed to be honest.
As of my upgrade on Z1, I have been facing Volume issues. When I play a video the volume is minimized for some reason. Pause and play again and it goes to Normal. I have to reboot it sometimes to play normally. It also takes ages to connect to my 3G provider, whereas previously it was fast enuf. I hope the next upgrade will fix those issues.

Problems with System Update 3.14.0019 after installation SP2

Have you encountered problems with System Update 3.14.0019 after installation SP2 for Windows Vista?
After this upgrade I view this error: "An error occurred while gathering user information."
Thanks for the help

A known issue. It wasn't supposed to be supported until SP2 is RTM. However, look at the stickied post in the forum for some bad news about SU.
x61s

[T61p] ThinkVantage System Update has encountered a problem and needs to close....

Start System Updater and almost immediately (at 3% progress) get:
ThinkVantage System Update has encountered a problem and needs to close....
and it just won't run. All I can do is hit close.
I've removed it from the system, rebooted, cleaned the registry, rebooted,
reinstalled, rebooted and it just continually does this.
The system is totally up to date with Windows XP Pro SP3.
ThinkPad T61p
Mod 6459
Microsoft .NET Framewok 2.0 Ver: 2.1.21022
Any pointers? I'm about ready to drop-kick this thing for distance....
I did a search on it but nothing I saw seemed to fit what I'm seeing
Steve

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Problems Opening Outlook 2007 after system update

Hi,
I've been running Outlook 2007 on my Windows Vista machine for few years now. Last week a System update occurred and my machine locked up. I was forced to reboot the machine, and I took the option to "restore PC to last known working state"
which turned out to be a mistake - The update made another few changes to my system and since then MS Outlook has continually crashed. It's able to download (and delete) messages from the POP server, but when I navigate to the the Inbox Outlook crashes.
In desperation I've:
1) I've uninstalled Outlook, rebooted, reinstalled Outlook.
The same problem occurred
2) Uninstalled Outlook, renamed the AppData\Local\Microsoft\Outlook directory, rebooted, reinstalled Outlook.
Ms Outlook keeps trying to find the pst file which no longer exists.
I'm guessing, but are there some settings in the registry which need to be cleared out before I can reinstall. If so, where would they be?

Thanks for getting back to me - and so quickly as well.
I'm now able to launch Outlook, but when I navigate to any of the folders I get a message that says "Microsoft Office Outlook has stopped working" after which I have to close the program again. This was the original problem!
The event viewer doesn't give me much more information:
ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 11 seconds with 0 seconds of active time. This session ended with a crash.

Wireless problem after system update

After installing system updates to OS X 10.3, the system stopped connecting to my wireless network. I'm pretty sure the updates were the cause, because I downloaded and installed the updates over the wireless network. The problem is not in the network hardware, because I am posting this thread over the same network from and IBM Thinkpad (that still works on the network).
The iBook can see and connect to the network, but it does not recieve and IP address. Any assistance would be appreciated.

I found some fixes to this problem if anyone is interested:
http://www.wwco.com/~wls/blog/2007/01/27/apples-security-update-2007-001-for-air port-breaks-internet-connectivity/

MySQL socket problems after system update

I have been using my new Mac Mini Snow Leopard server as Squeezebox Server for over a month wihtout problems. After a system update this weekend I started to get MySQL socket errors after reboot.
Started; log sequence number 0 43655
091213 17:10:04 [ERROR] Can't start server : Bind on unix socket: Invalid argument
091213 17:10:04 [ERROR] Do you already have another mysqld server running on socket: /Users/admin/Library/Caches/Squeezebox/squeezebox-mysql.sock ?
091213 17:10:04 [ERROR] Aborting
Although I have posted this issue to the Squeezebox forum (http://forums.slimdevices.com/showthread.php?t=72510) where it primarily belongs to I wanted to hear if anyone maybe had an idea what recent changes in Apple updates could cause this? Maybe someone else has similar MySQL problems with other installations? I am a bit desperate by now so any idea or hint is appreciated.

Here was my solution/workaround for this issue to the rest of us poor fellas that have too fight around with Squeezebox server from time to time:
I setup SBS to use the the standard MySQL installation on Mac OS X SL Server since I could get it to run without problems from Server Admin. Here are the instruction from the SBS Wiki:
http://wiki.slimdevices.com/index.php/ExistingMySQLInstance
However, I had to deviate a bit from that in order to make it work since it seems a bit outdated.
First deviation was necessary for the MySQL access privileges. Notice the extra grant to slimserver@localhost. Don't ask me why but this worked. I do also not know whether both grants would be necessary because I haven't tried it. Feel free to improve it:
# mysql -u admin_user -p
Enter password: admin_password
Welcome to the MySQL monitor.
Commands end with ; or \g.
Your MySQL connection id is 103 to server version: 5.0.24a-log
Type 'help;' or '\h' for help. Type '\c' to clear the buffer.
mysql> create database slimserver;
Query OK, 1 row affected (0.22 sec)
mysql> grant all on slimserver.* to slimserver identified by 'slimserver_password';
Query OK, 0 rows affected (0.13 sec)
mysql> grant all on slimserver.* to slimserver@localhost identified by 'slimserver_password';
Query OK, 0 rows affected (0.13 sec)
mysql> flush privileges;
Query OK,
mysql> quit
There were also slight differences necessary in the preferences setup because MySQL socket location was different from the standard one. Here are my db entries ~/Library/Application Support/Squeezebox/server.prefs:
dbpassword: slimserver_password
dbsource: dbi:mysql:database=slimserver;mysql_socket=/var/mysql/mysql.sock
dbusername: slimserver
Notice the extra mysql_socket configuration.

Problem with live streaming video after system updates

Dear all,
I hope you can assist me on this.
Yesterday, I downloaded the following automatic updates: iLife Support 9.0.4, Remote Desktop Client update 3.4, Mac OS X Update Combined 10.6.7, Airport Utility 5.5.2.
After that, I could NO MORE watch live streaming channels. To be precise, l can properly hear the sound, but not see the video.
I wish to underline the fact that before installing the automatic updates listed above, I had a clear sound and video of all live streaming sites.
I downloaded the latest versions of JAVA and Flash, but unfortunately they didn't solve the problem.
Therefore, I am quite sure the live streaming disfunction has to do with the system automatic updates. Is there any way to uninstall yesterday's updates without compromising the various softwares and OS performance?
What else could be if not related to the system updates?
Looking forward to hearing from you. Thanks in advance.

Stan,
I hadn't heard of gspot before. I downloaded it and it looks like a nice, handy tool. Thanks.
After running it, I didn't see anything that caught my eye as unusual (corrupt file, unknown codec, etc.) I have posted a screenshot at the following URL if you care to look.
www.cbvideo.com/gspot/gspot-out.jpg
Now, let me add to the mystery. I was just able to burn it without incident with Encore 1.5 and the same chapter mark locations. There are only two things I can think of that would be possible causes. 1) something quirky about CS3, even though I've not had any prior problems in two years with it for my business OR 2) the file had become corrupted when moving from the capture computer (the older computer with 1.5) to the newer computer (with CS3). As the file seems to be okay on the 2nd computer (plays fine in WMP and imports into both Premiere and Encore), I'm leaning toward #1.
I have been able to successfully work around the problem to finish this job for the client, but I'd still like to know what's going on for future reference. If anyone has other ideas, please let me know.
Robert

I have a macbook pro core i7 mid 2012 And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve t

I have a macbook pro core i7 mid 2012
And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank you

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Again problems with System Update

Hello
Yesterday I've newly setup my computer with Windows Vista. After this installation I have usually install Lenovo System Update first. I have installed the newest version (3.14.0008) and I'm trying now to use it, but it always tells me, that there are no packages available for my system.
The strange thing is, that the package index (around 400 KB), which is normally downloaded, is never downloaded. The connection settings in Internet Explorer are correct.
Does anyone else have the same problems? On saturday, everything went fine with System Update. Since yesterday, I'm unable to get any software or drivers.
Maybe there's a problem with the package server?
Thanks for any response.
raftbone

Yes, we here in Germany have also problems, the same message appears.
The Update Server seems down, try again later or tomorrow.
See on "thinkpad-forum.de" are also users with this problems.
Greets
Message Edited by Agotthelf on 07-21-2008 09:56 AM
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
English Community Deutsche Community Comunidad en Español

System Update 5.02 problem

Similar Messages

Maybe you are looking for