Tasks are coming but Notifications are not coming to UWL

Hi,
I'm able to see the workflow tasks in UWL but the documents from inbox are not displayed in notifications tab in UWL. Is there any configuration required for this.
Thanks
Swamy

Hi Swamy,
Check below thread's.
/thread/101970 [original link is broken]
/thread/1134072 [original link is broken]
Also do a search in SDN. This issue has been discussed many times.
Thanks,
Viji.

Similar Messages

Tasks are not appearing in UWL

Hi All,
When i am accessing UWL application in portal we are getting warning "cannot Connect to Provider".
I did connection test of the system object and the connector is working fine (using SAP Logon Tickets). When checking the UWL log I have found the following messages:
"Problem in calling BWF API to retrieve inbox items in system
SAP_ECC_HumanResources"."com.sap.portal.connectivity.ConnectivityRuntimeException: No more storage to append internal table".
Please help me on this.'
Thanks,
Ravi.

Dear Ravi
I hope you are well and many thanks for using the SAP Discussion Forums.
In relation to the scenario that you have described you mentioned the following:
When you are accessing the UWL application in portal you are getting the warning "cannot Connect to Provider You performed a connection test of the system object and the connector is working fine (using SAP Logon Tickets).
When checking the UWL log you have found the following messages:
"Problem in calling BWF API to retrieve inbox items in system SAP_ECC_HumanResources"."com.sap.portal.connectivity.ConnectivityRuntimeException: No more storage to append internal table".
Ok now in relation to the issue that you have described there are a few important points to highlight. The UWL follows and works from the concept off the UWL Destination Service Configuration.
Now although you mentioned the configurations are setup accordingly. I would like you to kindly review the UWL Destination Service Configuration as the smallest discrepancy maintained can cause unpredictable and unexpected behaviour.
SAP Note: Note 1133821 - UWL Destination Service configuration
When you followed and implemented SAP Note 1133821 - UWL Destination Service Configuration we need to make sure that connector names and also destination names match exactly (Case Sensitive).Example: I mean if your portal system alias (=UWL connector name) is for example XYZCLNT100, then the rfc destination name should be exactly XYZCLNT100$WebFlowConnector. After checking this and if you make any configuration changes
Clear the UWL Cache
Restart the UWL Service (during a period of downtime/low usage levels)
Let me provide a little more clarification regarding the importance of a correct UWL destination setup: The UWL works using two Pull operations. Firstly tasks are pulled from the backend into the UWL cache and they are then pulled a second time from the cache into the UWL User Interface. Due to this architecture there is an inherent delay in the automatic refresh's
of the UWL. There is no way, in the current architecture that the UWL can refresh instantaneously.
This is upon inital load as the cache must be built first upon logon.
So getting back to this error that you are encountering "Cannot connect to the provider". From a general troubleshooting and overview analysis guide I would like to point you in the direction of the following guideline link:
(UWL)Error message while trying to connect to provider
http://wiki.scn.sap.com/wiki/display/TechTSG/(UWL)Error+message+while+trying+to+connect+to+provider
Now to be more focused in our investigation let us seperate your two log findings.
The first of which relates to:
Problem in calling BWF API to retrieve inbox items in system SAP_ECC_HumanResources".
Regarding the exception above did you attempt to recreate any system objects to see if that resolved the issue? Also kindly ensure your authorizations are configured correctly.
Secondly
"com.sap.portal.connectivity.ConnectivityRuntimeException: No more storage to append internal table".
I would like you to review the following documentation:
KBA number: 1577547 UWL Performance Tips and Considerations
Also, you may want to take a look at our sizing guide that our colleagues colleagues in development support have written in relation to the UWL. You can find the document under this path: www.service.sap.com/sizing > sizing guidelines ' SAP NetWeaver > UWL Sizing guide
These are details that you need in order for the performance to be optimal in the Universal Worklist. Please check through the documentation to see if your parameters are set accordingly and also that you have followed the information in this document.
Kindly update me as per your findings.
Kind Regards
Troy Cronin - Enterprise Portal Support Engineer.

Email Notifications for Collaboration Tasks are Not going to Lotus Notes

Hello Everyone,
Email Notifications for the Tasks in Collaboration are not going to Lotus Notes. We are working on EP 7.0 SP14 with external ITS and backend r/3 4.7.
I performed all the configuration activities that are suggested in the below wiki:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageId=61244035
It was worked fine once for me when i perfomed the activities mentioned in the below thread:https://www.sdn.sap.com/irj/scn/thread?threadID=147316
But after restarting our Portal Server the Email Notifications for Collaboration Tasks are not coming.
Could any one please suggest that we need to do any other configurations.Thank you.
Regards,
Sridhar.
Edited by: Sridhar on Mar 18, 2009 12:14 PM

Hi Sridhar,
I created a Wiki page with usefull links to troubleshoot problems with the Email connectivity from KM:
https://wiki.sdn.sap.com/wiki/x/g4KmAw
Please see if it helps,
Robert

UWL : New tasks are not getting populated in the UWL

Hi Experts,
I<b> configured my uwl to my backend system , the completed tasks are getting populated in the UWL but the New tasks and in progress tasks are not getting populated in the UWL.(some thing strange).</b>
When i am trying to configure the universal worklist system ,its givin me a caution message as <b>System SHDCLNT012 does not support optimized delta pull</b> . where SHDCLNT012 is the system alias name.
Is this the problem for not populating the new tasks in the UWL?
Please provide me the solution..
Thanks & Regards,
Sateesh

Hi Sateesh,
This message will appear if either the background jobs are not scheduled, or UWL cannot tell that the background jobs are scheduled. The message no longer appears once you ensure the background jobs are scheduled to run via the user id UWL_SERVICE and that user is mapped to my portal user ID UWL_SERVICE.
Kai

Approved Task items are not disappearing from uwl task list

Hi
we have implemended Guided procedures with universal work list. For most of the users, once the any task items are approved, it suppose to disappear from the task list. But it is not disappearing from the task list. Even if i click on "refresh" under flter option. Please let me now how to get rid of this issue.
thanks
vijay

Hi,
Have a look on my reply on the thread:
Uwl tasks status not get updated in Portal
Regards,
Fabio

EMAIL Notifications are not displayed in UWL

HI One & All,
I configured UWL and tested for Leave request Process. Workflow is working fine. Manager is approved the leave. But when manager approved leave a Notification should come in to UWL.
that notification is cumming in SAP INBOX but it is not appearing in UWL.
Suggest what are the steps need to follw.
Regards,
KSanj.

You need to create a system to connect to the backend and do the UWL Configuration in Portal.
Search on SAP Help or on SCN for more information.

In My Shared View the inbox tabs like My Tasks , Initiated Tasks are not being shown

In My Shared View the inbox tabs like My Tasks , Initiated Tasks are not being shown :
How to display the tabs in shared views also.
I just wanted to created one shared view that will look like Inbox but filter data for State = 'Completed'

Please update me if you can find any way to achieve this in BPM workspace

Reg:tasks are not getting displayed in the uwl mss for particular user

hi all
Tasks are not getting updated in the MSS under tasks tab for particular user in EP.can any one please share their exp and knowledge on this how to reslove it.
Thanks in advance.
Deepika

Hi Sateesh,
This message will appear if either the background jobs are not scheduled, or UWL cannot tell that the background jobs are scheduled. The message no longer appears once you ensure the background jobs are scheduled to run via the user id UWL_SERVICE and that user is mapped to my portal user ID UWL_SERVICE.
Kai

Work items are not visible under UWL in portal ?

Hi,
We are upgrading from SRM 5.0 to SRM 7.0.
We have observed one issue here. Workitems are not visible in UWL in portal.
But workitems are available in SAP inbox. i.e SBWP.
Completed items we can see in UWL.
Could you please let me know any idea on this.
Regards
Venkatesh P
Edited by: Venkatesh Padarti on Dec 9, 2010 8:28 AM
Edited by: Venkatesh Padarti on Dec 9, 2010 8:29 AM

Hi Venkatesh,
Can you please share the solution? Which base URL was wrong and where did you correct that?
Your help is really appreciated.
I had post the same question at SRM workflow - work Item is not being displayed If you want to reply there. I will definitely, reward with points too.
Thanks,
Bhavik

The tasks are not appearing in MPP (but appears once we select show all subtasks)

Hi,
when i open a MPP, none of the tasks are appearing in the task tab, but when i select view--> outline-->show all subtasks, it appears.
Please let me know what is the option to hide all tasks when the user opens a mpp.
Thanks!
Shamsuddeen

Hi Shamsudeen,
As far as I know, there is not such an option.
The project plan will be displayed as it was saved at the last opening. Meaning if the project manager reduce all tasks then save and close, the plan will be as is for the next opening.
Hope this helps.
Guillaume Rouyre - MBA, MCP, MCTS

Windows Server Backup scheduled task run successfully but backup do not start (not running) on Windows Server 2012

Hi,
A backup job has been setup on Windows Server 2012 (Platform: Win32NT; ServicePack: ; Version: 6.2.9200.0; VersionString : Microsoft Windows NT 6.2.9200.0) via Windows Backup Software UI (Local Backup 1.0).
It is appearing as a scheduled task "\Microsoft\Windows\Backup\Microsoft-Windows-WindowsBackup" belonging to user 'nt authority\system' in task scheduler.
The problem is that the Backup job never start despite the scheduled task running and completing successfully (when run automatically or manually)!
Would you be able to explain why and assist in resolving that issue?
Here is what we know:
When the backup is run manually via the Windows Backup Software UI, it works fine.
When the backup is run via command line (as set in schedule task) in a cmd command prompt (as local/domain 'administrator' or as 'nt authority\system' which is possible by running command prompt via 'PsExec.exe -i -s cmd'), something like "%windir%\System32\wbadmin.exe
start backup -templateId:{f11eb3aa-74e7-4ff4-a57b-d8d567ee3f77} -quiet", it works fine.
If you manually run the preset scheduled task while logged in as administrator, the task run and complete successfully but the backup job does not start.
Idem if you schedule task is run automatically at scheduled time.
The schedule task run and complete successfully but the backup job does not start.
It is confirmed by running the following in a command prompt as 'nt authority\system':
schtasks /run /tn "\Microsoft\Windows\Backup\Microsoft-Windows-WindowsBackup"
SUCCESS: Attempted to run the scheduled task "\Microsoft\Windows\Backup\Microsoft-Windows-WindowsBackup".
Despite success result, the Backup job does not start running...
No errors or warning appears anywhere in Event Logs (Microsoft > Windows > Backup or Task Scheduler) nor in the scheduled task History tab. The schedule task complete successfully but no Backup job is run...
If scheduled task automatically set by Windows Backup software is duplicated (copied) and set manually it runs fine as 'administrator' and as 'nt authority\system' (subject that 'nt authority\system' is added to the 'Backup Operators' AD group).
Here is an export of the current pre-set schedule task, is there any settings that need to be changed to make it works?
<?xml version="1.0" encoding="UTF-16"?>
<Task version="1.4" xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task">
<RegistrationInfo>
    <Author>MYDOMAIN\SERVER1</Author>
    <SecurityDescriptor>D:AR(A;OICI;GA;;;BA)(A;OICI;GR;;;BO)</SecurityDescriptor>
</RegistrationInfo>
<Triggers>
    <CalendarTrigger id="Trigger 1">
      <StartBoundary>2014-07-14T21:00:00</StartBoundary>
      <Enabled>true</Enabled>
      <ScheduleByDay>
        <DaysInterval>1</DaysInterval>
      </ScheduleByDay>
    </CalendarTrigger>
</Triggers>
<Principals>
    <Principal id="Author">
      <UserId>S-1-5-18</UserId>
      <RunLevel>HighestAvailable</RunLevel>
    </Principal>
</Principals>
<Settings>
    <MultipleInstancesPolicy>Parallel</MultipleInstancesPolicy>
    <DisallowStartIfOnBatteries>true</DisallowStartIfOnBatteries>
    <StopIfGoingOnBatteries>false</StopIfGoingOnBatteries>
    <AllowHardTerminate>true</AllowHardTerminate>
    <StartWhenAvailable>true</StartWhenAvailable>
    <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable>
    <IdleSettings>
      <StopOnIdleEnd>false</StopOnIdleEnd>
      <RestartOnIdle>false</RestartOnIdle>
    </IdleSettings>
    <AllowStartOnDemand>true</AllowStartOnDemand>
    <Enabled>true</Enabled>
    <Hidden>false</Hidden>
    <RunOnlyIfIdle>false</RunOnlyIfIdle>
    <DisallowStartOnRemoteAppSession>false</DisallowStartOnRemoteAppSession>
    <UseUnifiedSchedulingEngine>false</UseUnifiedSchedulingEngine>
    <WakeToRun>false</WakeToRun>
    <ExecutionTimeLimit>P3D</ExecutionTimeLimit>
    <Priority>7</Priority>
</Settings>
<Actions Context="Author">
    <Exec>
      <Command>%windir%\System32\wbadmin.exe</Command>
      <Arguments>start backup -templateId:{f11eb3aa-74e7-4ff4-a57b-d8d567ee3f77} -quiet</Arguments>
    </Exec>
</Actions>
</Task>
Thank you in advance for your feedback.

Once again, the issue is not to run the backup manually from the command line but to have it run via the scheduled task setup by the Windows Backup software.
By default, the schedule task is to be run as NT Authority\System, and when run under this account, the backup does not start (even though account is member of Backup Operators) and job can manually be run via elevated command prompt. This is not a normal
behavior and constitute a major bug in Windows Server 2012.
From my understanding the NT Authority\System account is a built-in account from Windows that should by default be part of the Administrators group (built-in) even though it does not explicitly appears like it in AD by default.
This account shall have by default Administrators rights and Backup Operators rights (via the Administrators group) without being explicitly added to those groups (http://msdn.microsoft.com/en-gb/library/windows/desktop/ms684190%28v=vs.85%29.aspx). By design
it is supposed to be the most powerful account which has unrestricted access to all local system resources. If that is not the case (as it seems) then this would constitute a major bug in Windows Server 2012 edition.
As said previously and as you confirmed, currently by default NT Authority\System on Windows 2012 server cannot start backup manually via an elevated command prompt unless it is manually added to Backup Operators (or Administrators) group. But wouldn't that
constitute a bug of Windows Server 2012?
Our server has not yet been restarted since I added NT Authority\System account to the Administrators group explicitly manually so I cannot yet confirmed it would sort the issue. Indeed it is heavily in use so cannot easily be restarted. Will confirm when
done.
We also have an additional problem where after a while of last reboot, part of the Exchange ECP can no longer be properly loaded in the web browser due to compilation error (compilation is done via NT Authority\System account which seems to no longer have
sufficient right to compile .NET code). What is strange is that it works at first and then stop working at some point... I am hopeful that adding NT Authority\System to the Administrators group would sort this issue as well but once again, that shall not be
needed!!!
Could a Windows Server 2012 update introduced some security policy changes or else that prevent NT Authority\System to have full power?

Leave approval text changes are not displayed in UWL

Hi friends,
I have made some changes to text label of leave approval application using ctrl+right click(done in role->workset->page->iview) in content admin but it not reflecting in UWL(when calling leave approval application in UWL).any idea pls.

Hi,
aah i think the problem is at the uwl xml config file, which controls which iview is opening for a specific task id.
please enable the support info, at this u can see which xml file is used and you can change the directory/iview which is called by opneing the "leave approval":
1. Log on to the portal
2. Navigate to the following path: system administration > system
configuration
3. In detailed navigation click on the UWL & Workflow folder
to expand out
4. Then click on the Universal Worklist Administration link
5. Scroll down to the bottom of the page:
Optional Universal Worklist Service Configuration
Open the Tray for the Optional UWL Service Configuration
Click on the button to open the tray for the optional UWL service
configuration
6. Scroll down again
7. Go into edit mode
8. Display Support Information: Set the parameter to true
9. Save
have also a look here:
http://help.sap.com/saphelp_nw70/helpdata/en/44/c0001cdfcd1386e10000000a155369/frameset.htm
i hope this can help u
br,
fabian

Alert is triggered but notification is not sent GC 12C

Hi,
I have created custom monitoring templates and applied them to target group and create notification rule and subscribed to it. Tested email from GC and it works fine. I see the tablespace alert is triggered and I can see it in GC - but it does not create any incident or send any notification.
Please let me know if you have any clues.
Thanks
-Sumathy

Hi Sumathy,
Make sure that you have subcribed to an incident rule that matches the state (e.g. critical or warning severity) of the alert. Note that the out-of-box "Incident creation Rule for metric alerts" rule only applies to critical severity by default.
If necessary, see the following doc to troubleshoot notification issues.
http://docs.oracle.com/cd/E24628_01/doc.121/e24473/notification.htm#CACFGEDA
Regards,
- Loc

Maintenance Plan - Tasks are not executing in the order they were created

I've created a new maintenance plan to perform differential backups but the tasks I created don't necessarily seem to execute in order all the time. These are the tasks and order assigned when I created the plan using the Maintenance Plan Wizard:
Back Up Database (Differential)
Clean Up History
Maintenance Clean Up Task
Here's the deal...When it executes in the order they were created (above), all my old backups are deleted successfully. However, there have been instances where, for example, the Maintenance Clean Up task executes before the
Clean up History task. When this happens, only one of my backup files is deleted successfully but not the second (I have two .bak files needing to be removed). Furthermore, I noticed that the backup that wasn't deleted when it should
have gets deleted at the next increment when new backups are created.
Again, this does not happen when the tasks run in the sequence shown above. Only one old backup gets deleted (instead of two) when one of the above item is out of sequence. Strange behavior to say the least.
Any feedback on this will be appreciated!

If you do not set up precedence constraints it runs all tasks at the same time.
Please see "8. To define a workflow between tasks:"
http://msdn.microsoft.com/en-us/library/hh710041.aspx

DAC tasks are not running in Sync.Parent - Child ROW_WID not proper.

After the completion of DAC, When I tested the reports, one of the report is not populated. The root cause which I analyzed is the child table W_product_DX is not having same ROW_WID ids as parent W_Product_D and hence the join fails to pull the child records.
When I see the log file , the custom task that populated the child table has run ahead of the parent dimension table therefore the child has not populated with new/updated roe_wid values.
Do we have do some setting in each task so that it runs in a particular order of execution....
Any ideas how to resolve this problem. Help appreciated. __.____

Did you create an entirely new custom task or modify an existing one?
If you did one from scratch you wil need to analyze the location of the other tasks and modify the order in your execution plan.
This section of the documentation covers execution order:
http://download.oracle.com/docs/cd/E10783_01/doc/bi.79/e10759/dacdesignetl.htm#i1041265

First Time install of Desktop Mac and Entourage Tasks are not deleting

Right, this is the fist time I haev installed Blackberry Desktop for Mac and I have a Bold 9700.
I run Entourage 2008 12.2.6
From previous experiences way back when it was first launched, I learned the hard way so I am treading carefully again. Also, I have just ditched Pocketmac too!
Anyway, I have entourage tasks. If I delete a task from the blackberry its fine, it just dissapears from the mac BUT if I elete from the Mac, its still on the blackberry. what am I doing wrong?
any ideas?

Did I do something wrong? I havn't received a single reply from this forum?

Tasks are coming but Notifications are not coming to UWL

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