Alert is triggered but notification is not sent GC 12C

Hi,
I have created custom monitoring templates and applied them to target group and create notification rule and subscribed to it. Tested email from GC and it works fine. I see the tablespace alert is triggered and I can see it in GC - but it does not create any incident or send any notification.
Please let me know if you have any clues.
Thanks
-Sumathy

Hi Sumathy,
Make sure that you have subcribed to an incident rule that matches the state (e.g. critical or warning severity) of the alert. Note that the out-of-box "Incident creation Rule for metric alerts" rule only applies to critical severity by default.
If necessary, see the following doc to troubleshoot notification issues.
http://docs.oracle.com/cd/E24628_01/doc.121/e24473/notification.htm#CACFGEDA
Regards,
- Loc

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